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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Pelco HS3020, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Pelco HS3020 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Pelco HS3020. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Pelco HS3020 should contain:
- informations concerning technical data of Pelco HS3020
- name of the manufacturer and a year of construction of the Pelco HS3020 item
- rules of operation, control and maintenance of the Pelco HS3020 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Pelco HS3020 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Pelco HS3020, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Pelco service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Pelco HS3020.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Pelco HS3020 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
HS3000/HS3020 High-Security Enclosur es Installation/ Operation Manual C483M-E (9/97) ® Pelco • 3500 Pelco Way, Clovis, CA 93612-5699 • USA • www.pelco.com In North America and Canada: Tel (800) 289-9100 • FAX (800) 289-9150 International Customers: Tel (1-559) 292-1981 or FAX (1-559) 348-1120[...]
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Page 2
12 Pelco Manual C483M-E (9/97) ii CONTENTS Section Page 1.0 GENERAL .................................................................................................. 1 1.1 IMPORT ANT SAFEGUARDS AND WARNINGS ............................... 1 1.2 UNP ACKING INSTRUCTIONS .......................................................... 2 1.3 RECOMMENDED TOO[...]
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Page 3
Pelco Manual C483M-E (9/97) 1 Please thoroughly familiarize yourself with the information in this manual prior to installation and operation. 1.0 GENERAL 1.1 IMPORT ANT SAFEGUARDS AND W ARNINGS Prior to installation and use of this product, the following W ARNINGS should be observed. 1. Installation and servicing should only be done by Qualified Se[...]
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Page 4
2 Pelco Manual C483M-E (9/97) 1.2 UNP ACKING INSTRUCTIONS Unpack and inspect all parts carefully . The following parts are supplied: 1 Camera enclosure 1 1/4"-drive socket for tamper-resistant screws 1 7/64" Allen wrench 2 1/4-20 x 1/2" bolts 2 1/4" flat washers 2 1/4" split lock washers Be sure to save the shipping carton [...]
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Page 5
Pelco Manual C483M-E (9/97) 3 2.0 DESCRIPTION The HS3000 Series is a high security camera enclosure designed for installations such as A TM bank machines, prisons, detention cells, etc., requiring maximum protection from vandalism. In addition, a factory-installed tamper switch is mounted on the secured access cover . Constructed from heavy-gauge s[...]
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Page 6
4 Pelco Manual C483M-E (9/97) 3.0 INST ALLA TION Before installing the HS3000/HS3020 to a wall or ceiling, make certain that the mounting surface is able to support four times the full load of the enclosure plus all other equipment such as camera, lens, etc. To mount the enclosure to a wall or ceiling, follow the steps outlined below . 1. Unscrew t[...]
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Page 7
Pelco Manual C483M-E (9/97) 5 W ire Gauge Maximum distance from transformer to load T able B. 24 V AC Wiring Distances The following are the recommended maximum distances for 24 V AC applications and are calculated with a 10-percent voltage drop. (10-percent is generally the maximum allowable voltage drop for AC-powered devices.) 22 20 18 16 14 12 [...]
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Page 8
6 Pelco Manual C483M-E (9/97) 4.0 MAINTENANCE Regularly scheduled maintenance will help prolong the operational life and appear- ance of the equipment. Clean the plexiglass viewing window regularly with a soft cloth, using a mild, non- abrasive detergent and water solution to help maintain picture clarity .[...]
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Page 9
Pelco Manual C483M-E (9/97) 7 5.0 EXPLODED ASSEMBL Y DRA WING Figure 1. HS3000/HS3020 Exploded Assembly Drawing T able C. HS3000/HS3020 Exploded Assembly Parts List Item Quantity Description Part Number 11 Window , Lexan™, smoked AH300010005 21 Body (HS3000) AH30001000W A (HS3020) HS30201000W A 32 End plate gasket AH300010015 41 Cover (HS3000) AH[...]
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Page 10
8 Pelco Manual C483M-E (9/97) 6.0 SPECIFICA TIONS MECHANICAL Window: 1/4" (.63 cm) thick, impact and abrasion resistant smoked Lexan™ (1 f-stop attenuation) Camera Mounting: Adjustable tilt table Enclosure Mounting: Four (4) .390" (.99 cm) diameter holes on protected rear surface Maximum Camera/Lens Size Accepts camera/lens combinations[...]
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Page 11
Pelco Manual C483M-E (9/97) 9 Figure 2. HS3000/HS3020 Dimension Drawing[...]
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Page 12
10 Pelco Manual C483M-E (9/97) 7.0 WARRANTY AND RETURN INFORMA TION Pelco, the Pelco logo, Camclosure, Esprit, Genex, Legacy, and Spectra are registered trademarks of Pelco. Endura and ExSite are trademarks of Pelco. © Copyright 1997, Pelco. All rights reserved. WARRANTY Pelco will repair or replace, without charge, any merchandise proved defectiv[...]