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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Pelco NVR300, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Pelco NVR300 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Pelco NVR300. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Pelco NVR300 should contain:
- informations concerning technical data of Pelco NVR300
- name of the manufacturer and a year of construction of the Pelco NVR300 item
- rules of operation, control and maintenance of the Pelco NVR300 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Pelco NVR300 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Pelco NVR300, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Pelco service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Pelco NVR300.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Pelco NVR300 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
NVR300 Network V ideo Recorder INSTALLATION/OPERATION C611M-B (7/05)[...]
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C611M-B (7/05) 3 Contents Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]
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4 C611M-B (7/05) Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Troubleshooting Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]
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C611M-B (7/05) 5 List of Illustrations 1 Sample NVR300 Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 2 Front View of NVR300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]
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6 C611M-B (7/05) List of T ables A NVR300 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 B NVR300 Pages and Associated Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]
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C611M-B (7/05) 7 Important Safety Instructions Observe the following warnings before installing and using this product: 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water . 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in[...]
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8 C611M-B (7/05) Product Overview This section provides an overview of the NVR300 network video recorder , software version 3.00. The following information is provided: • Description of the functions and features of the NVR300, including a sample application scenario and network architecture considerations • Summary listing of the various NVR30[...]
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C611M-B (7/05) 9 SAMPLE APPLICATION Figure 1 illustrates a sample scenario of an NVR300 application Integration of the NVR300 user interface with the VMX300 allows the NVR300 to operate as part of an entire system. Figure 1. Sample NVR300 Application NOTE: For information about the NET4001A, NET350T , NET300T , VMX300, and DX9200HDDI devices, consu[...]
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10 C611M-B (7/05) MODELS The NVR300 comprises a series of network video recorders based on the maximum number of supported PelcoNet devices: 16, 32, or 64. The network video recorders also vary based on the amount of internal storage space, the hard disk drive configuration, and the capability to connect to external storage units. T able A provide[...]
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C611M-B (7/05) 11 FRONT V IEW Figure 2 illustrates the front view of the NVR300. Figure 2. Front View of NVR300 As illustrated in Figure 2A, note the following: • The front panel of the unit has a door that can be locked and unlocked using the supplied keys. • The following LEDs (light-emitting diodes) are provided on the front panel of the NVR[...]
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12 C611M-B (7/05) REAR V IEW Figure 3 illustrates the rear view of the NVR300. Figure 3. Rear View of NVR300 For detailed information about connections to the rear panel of the NVR300, refer to the Installation section of this manual. SCSI PORT (2)* USB PORT (2) POWER INPUT (100-240 VAC ± 10% ) 2 COM 1 MONITOR FOR FUTURE USE* ETHERNET PORT *AVAILA[...]
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C611M-B (7/05) 13 Installation This section provides information about the tasks necessary to install the NVR300. The tasks are as follows: • Inventory of the items that have been supplied with your order • Hardware installation, which includes mounting of the NVR300, hard disk drive installation, and connection of the NVR300 to peripheral equi[...]
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14 C611M-B (7/05) HARDWARE INSTALLATION MOUNTING THE NVR300 The NVR300 can be placed on a flat surface such as a desktop or can be mounted into an equipment rack. Information about mounting the NVR300 onto a desktop or into an equipment rack follows. Mounting the NVR300 onto a Desktop When mounting the NVR300 onto a desktop, ensure that rubber fee[...]
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C611M-B (7/05) 15 Figure 4. NVR300 Rack-Mount Installation NVR300 (4) SCREWS, 10-32 X 0.75-INCH, PA N HEAD (2 EACH SIDE) REAR-MOUNTING SUPPORT RAIL FRONT -MOUNTING SUPPORT RAIL (6-8) SCREWS, 8-32 X 0.375-INCH, TRUSS HEAD (3-4 EACH SIDE) (8) SCREWS, 10-32 X 0.5-INCH, FLA T HEAD (4 EACH SIDE) BRACKET (SIDE VIEW) (10) SCREWS, 10-32 X 0.25-INCH, PA N H[...]
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16 C611M-B (7/05) INSTALLING HARD DISK DRIVES Y ou must install the data storage hard disk drives supplied with the NVR300 unit. Note that the system drive is installed at the factory . To install the data storage hard disk drives, refer to Figure 5 and do the following: 1. Identify the carriers containing the data storage drives and the dummy driv[...]
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C611M-B (7/05) 17 CONNECTING THE NVR300 TO PERIPHERAL EQUIPMENT Connections of peripheral equipment to the NVR300 are made on the rear panel of the NVR300. Connections to the NVR300 include the following: • Keyboard, mouse, and monitor • Network equipment (for example, Ethernet switch) • DX9200HDDI video storage units (optional; only units wi[...]
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18 C611M-B (7/05) Connecting to the Network To connect the NVR300 to the network, refer to Figure 7 and do the following: 1. Connect one end of an RJ-45 network cable to the 1000BaseT Ethernet port of the NVR300. 2. Connect the other end of the cable to the network (typically to an Ethernet switch). Figure 7. Network Connections Connecting DX9200HD[...]
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C611M-B (7/05) 19 POWERING ON THE NVR300 After the hard disk drives have been installed and the necessary connections have been made to the NVR300, power can be applied to the unit. To power on the NVR300, do the following: 1. T urn on the attached monitor . 2. On the rear panel of the NVR300, set the power supply ON/OFF switch to the ON position. [...]
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20 C611M-B (7/05) IDENTIFYING THE NVR300 ON THE NETWORK To identify the NVR300 on the network, do the following: 1. Log in to Windows XP as Administrator . The default password is 2921981@$ . 2. On the Windows XP desktop, right-click the My Computer icon and then click Properties . The System Properties dialog box appears. 3. Click the Computer Nam[...]
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C611M-B (7/05) 21 CONFIGURING TCP/IP SETTINGS To configure TCP/IP settings, do the following: 1. On the Windows XP desktop, right-click the My Network Places icon, and then click Properties . 2. Right-click Local Area Connection . 3. Click Properties . The Local Area Connection Properties dialog box appears. 4. In the box listing the items used by[...]
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22 C611M-B (7/05) Y ou can configure the notifications allowed by the NVR300 as desired. T o do so, perform the following steps: CONFIGURE THE SCRIPT 1. Double-click My Computer > Local Disk (C:) > Program Files > Pelco > Email Alert . 2. Right-click ChkArray . 3. Select Edit . The Notepad T ext Configuration window appears. Figure 9[...]
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C611M-B (7/05) 23 Do the following to configure the RAID Manager software. 1. Right-click the blue, red, and green flag icon in the task bar . A menu appears. Figure 10. Raid Manager Gateway Config Selection Menu 2. Select RAID Manager Gateway Config . The ACSGateway Config. window appears. Figure 11. ACSGateway Config 3. Click the Add Server[...]
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24 C611M-B (7/05) Figure 13. HDDIs Added 5. The ACSGateway Config window should look similar to Figure 13. If you do not see anything listed on the right side of the window , double-click the newly-created server . If nothing appears after that then either the IP address was incorrect or there is a connection issue. If there is only one DX9200HDDI[...]
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C611M-B (7/05) 25 Figure 15. E-Mail Setting 8. Do the following: • Checkmark the Mail Notify box. • Enter in the Sender Name box the name that will appear as the sender in the e-mail sent for notifications. • Enter in the Sender E-mail Address box the e-mail address that will appear as the sender’ s e-mail address in the e-mail sent for no[...]
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26 C611M-B (7/05) Figure 16. NetSend Setting (First Page) 10. Do the following: • Checkmark the NetSend Notify box. • Enter in the Computer Name/IP Address box the IP address of the computer that will receive the Net Send notifications. • Click the Add button. The newly-added IP address appears as shown in Figure 17. Figure 17. NetSend Setti[...]
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C611M-B (7/05) 27 Figure 18. ACSGateway Config Exit 12. Configuration is complete. Click Exit in the upper left. 13. T o view the status of the external RAID, click the RAID Manager icon located on the desktop. An Internet Explorer window appears. Figure 19. Allow Blocked Content 14. Click the ActiveX warning that appears at the top of the window[...]
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28 C611M-B (7/05) Figure 21. RAID Manager (First Screen) 16. Double-click Root , and then double-click the server to display attached RAID units, as shown. Figure 22. RAID Manager (Second Screen)[...]
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C611M-B (7/05) 29 17. Double-click on the desired RAID unit to display the status. The RAID Manager Status window appears. Figure 23. RAID Manager Status 18. This window displays the status, brand, and size of each drive. After you finish, you can close this window . The RAID Manager software continues to monitor the external RAID unit(s).[...]
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30 C611M-B (7/05) Operation After the NVR300 has been installed, connected to the network, and powered up as discussed in the Installation section, the NVR300 is ready for operation. (For information about the setup and configuration of devices associated with NVR300 operation, that is, the PelcoNET devices and the VMX300 video management system, [...]
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C611M-B (7/05) 31 Figure 24. (Part 1 of 2). NVR300 W eb Pages and Associated Links NVR-STATUS LINK NVR-PLAYBACK LINK A. NVR-PLAYBACK PAGE (REMOTE AVAILABILITY ONLY) B. NVR-STATUS PAGE (REMOTE AVAILABILITY ONLY)[...]
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32 C611M-B (7/05) Figure 24 (Part 2 of 2). NVR300 W eb Pages and Associated Links NVR-CONFIG LINK NVR-SETUP LINK D. NVR-CONFIG PAGE (REMOTE AVAILABILITY ONLY) C. NVR-SETUP PAGE (REMOTE AVAILABILITY ONLY)[...]
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C611M-B (7/05) 33 START-UP T ASKS To operate the NVR300, start-up tasks include the following: • Accessing the NVR300 user interface • Setting user access levels and associated passwords (performed by the system administrator or other qualified personnel only) • Logging in to the NVR300 (required only if user access levels and associated pas[...]
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34 C611M-B (7/05) T able C. Client PC System Requirements Before beginning the following procedure to access the NVR300 from a client PC, contact your system administrator for the IP address of the NVR300 that you will be accessing. Y ou must know the IP address to perform the procedure. To access the NVR300 from a client PC, do the following. In t[...]
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C611M-B (7/05) 35 To set user access levels and associated passwords, do the following: 1. Open the NVR-Config page by clicking the NVR-Config link or the NVRConfig icon on the desktop. The NVR-Config page appears. Figure 25 shows the “Password settings” dialog box on the NVR-Config page. The dialog box allows you to set user access levels[...]
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36 C611M-B (7/05) LOGGING IN TO THE NVR300 If you are required to log in to the NVR300, you must enter a user name and password. Before performing the procedure below , contact your system administrator for user name and password information. To log in to the NVR300, do the following: 1. Access the NVR300 (refer to the Accessing the NVR300 User Int[...]
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C611M-B (7/05) 37 OPERATIONAL T ASKS When operating the NVR300, you can perform various tasks. The tasks that can be performed depend on the user access privileges that may have been assigned to you by the system administrator (refer to T able D for information about user access privileges). Operational tasks of the NVR300 include the following: ?[...]
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38 C611M-B (7/05) Figure 27. NVR-Setup Page—Programmed Recordings Dialog Box NOTE: Figure 27 shows a Programmed Recordings dialog box that is empty , that is, the dialog box does not display a list of programmed recordings. Once recordings are programmed, they are listed in the dialog box as discussed later in this procedure. 2. Click the New but[...]
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C611M-B (7/05) 39 3. Program the configuration parameters. Refer to T able E for configuration guidelines. T able E. Recording Configuration Guidelines Configuration Parameter Configuration Guidelines Recording source Source for recording From the drop-down box, select the PelcoNet device (IP address followed by PelcoNet device name, for examp[...]
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40 C611M-B (7/05) T able E. Recording Configuration Guidelines (Continued) Configuration Parameter Configuration Guidelines Recording type T ype of recording From the drop-down box, select one of the following recording modes: • Continuous recording —Allows the NVR300 to record continuously . • Event recording —Allows the NVR300 to provi[...]
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C611M-B (7/05) 41 T able E. Recording Configuration Guidelines (Continued) Configuration Parameter Configuration Guidelines Event recording Alarm recording on If event recording is selected as the type of recording, select one or more of the following alarm event check boxes: • Alarm input(s) —Recording is based on the triggering of an exter[...]
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42 C611M-B (7/05) T able E. Recording Configuration Guidelines (Continued) 4. Click the OK button to start the recording based on the programmed parameters. (Clicking the Cancel button prevents the recording from starting.) The recording is listed in the Programmed Recordings dialog box. 5. Repeat steps 2-4 above for each additional recording you [...]
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C611M-B (7/05) 43 NOTE: If an X appears rather than a camera icon or clock icon, the NVR300 cannot record from that particular recording source. Refer to the T roubleshooting section for information. • The name of the video source is the unit name of the PelcoNet device followed by the camera name. A slash separates the unit name from the camera [...]
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44 C611M-B (7/05) SCHEDULING A RECORDING NOTE: Service-level access privileges are required to schedule a recording. When programming a new recording or when editing a recording, you can schedule a recording on a weekly basis. To schedule a recording, perform the following: 1. Do either of the following: • If you are programming a new recording, [...]
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C611M-B (7/05) 45 To select one or more particular time slots for additional days of the week, repeat steps a and b above. – Select an hourly time slot for all days of the week at once. T o do so, click the appropriate hour selection button in the top row of the grid. The entire column in the grid is selected for that particular time slot and is [...]
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46 C611M-B (7/05) SEARCHING FOR A RECORDING Searching for a recording is performed from the NVR-Playback page remotely using the VMX300 or a client PC. Y ou can search for a recording based on camera only or based on camera and a specific time period. T o search for a recording, do the following: 1. Open the NVR-Playback page by clicking the NVR-P[...]
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C611M-B (7/05) 47 b. In the “From time” text entry box, enter the desired time in hh:mm:ss military time format (hh = 2-digit hour numbered to 23, mm = 2-digit minute numbered to 59, and ss = 2-digit second numbered to 59). The default setting is 00:00:00 . c. From the “T o date” entry box, click the arrows button (< >) to enter a dat[...]
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48 C611M-B (7/05) • Stoptime —Displays the date and time the recording ended: – The date is displayed in mm/dd/yyyy format (mm = 2-digit month, dd = 2-digit day , and yyyy = 4-digit year). – The time is displayed in hh:mm:ss military time format (hh = 2-digit hour numbered to 23, mm = 2-digit minute numbered to 59, and ss = 2-digit second n[...]
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C611M-B (7/05) 49 PLAYING A RECORDING Y ou can play a recording remotely using the VMX300 video management system or a client PC on the network. The playback capability of the NVR300 allows you to play recorded video and, if applicable, recorded audio. T o play a recording, do the following: 1. Open the NVR-Playback page by clicking the NVR-Playbac[...]
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50 C611M-B (7/05) Resizing the Video Display Area The video display area displays the video content of the recording that is playing. Y ou can resize the video display area by clicking either of the following links above the video display area: • 528x432 —(Default setting) Resizes the video display area to 528 x 432 pixels (small). • 704x576 [...]
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C611M-B (7/05) 51 T able F . Playback Controls In addition to the playback controls listed above, you can control playback of recordings using the yellow slider in the video bar: • Y ou can move the slider forward or backward within a recording track (lavender recording bar). • Y ou can move the slider forward or backward from one recording tra[...]
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52 C611M-B (7/05) REPLAYING A RECORDING While a recording is playing, you can replay the recording from the start time in the following ways: • By using the appropriate playback controls on the NVR-Playback page. For detailed information about playback controls, refer to the Controlling Playback of a Recording section for detailed information. ?[...]
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C611M-B (7/05) 53 To select multiple recordings for deletion at one time, do the following: 1. In the recording selection area of the NVR-Playback page, select the recordings you wish to delete by doing either of the following: a. T o select a group of adjacent recordings, click the first recording in the group and then hold down the SHIFT key and[...]
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54 C611M-B (7/05) NOTE: Once a location is specified, all recordings you wish to save are saved to that location as MPEG files. Y ou do not need to specify that location each time you save a recording. In addition, any snapshots that are taken will also be saved to that location as JPEG files. 4. Play the recording you wish to save (for instruct[...]
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C611M-B (7/05) 55 Figure 40. NVR-Playback Controls Used to T ake a Snapshot 3. If you wish to specify a location to which the snapshot should be saved, continue with steps 3a and 3b that follow; otherwise, omit those steps and proceed to step 4. a. Click the Select Path button. The “Path for saving MPEG/JPEG files” dialog box appears. b. Navig[...]
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56 C611M-B (7/05) USING THE MPEG VIEWER TO PLAY MPEG FILES To play recorded video and also audio, if applicable, that was saved as an MPEG file as a result of saving a recording, use the MPEG Viewer software. (For information about saving a recording, refer to the Saving a Recording section.) The MPEG Viewer software is an executable application ?[...]
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C611M-B (7/05) 57 4. Navigate to the location to which you want to save the MPEG Viewer software. The MPEGViewer .exe file is downloaded to the desired location, and the “Download complete” dialog box appears. Note the following: • Clicking Open opens the MPEG Viewer application and allows you to play an MPEG file. For additional informatio[...]
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58 C611M-B (7/05) The file (video and, if applicable, audio) begins playing. The video appears in the video display section of the dialog box. Note the following: • A progress indicator bar contains a slider that advances as the file plays. • T ime indicators at the beginning and end of the progress indicator bar display the duration of the ?[...]
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C611M-B (7/05) 59 The Active Recordings dialog box provides the following information for each programmed recording: • Source —Displays a recording status icon and identifies the PelcoNet device that is the source of the recording: – The recording status icon can be either of the following: • Camera icon—Indicates that the recording is a[...]
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60 C611M-B (7/05) System Upgrade This section provides information about the following: • Setting the software license to allow the NVR300 to support additional PelcoNet devices • Adding internal storage: – Adding storage in a non-RAID system (applicable to NVR3xx-250 systems only: NVR316J-250 and NVR332J-250 – Adding storage in a RAID syst[...]
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C611M-B (7/05) 61 4. In the Activation Code field, delete the copyright code and then enter the activation code: • If you are upgrading the license, enter the new activation code supplied with the new license. • If you are resetting the license, enter the activation code that is labeled on the NVR300 unit. 5. Click the Set button to set the ac[...]
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62 C611M-B (7/05) Step 2. Use Windows XP Disk Management to format the newly added storage drive (Disk 1). Using Windows XP Disk Management, format the newly added storage drive as follows: 1. Log in to Windows XP as Administrator . The default password is 2921981@$. The Windows XP desktop appears. 2. Open Windows XP Disk Management as follows: a. [...]
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C611M-B (7/05) 63 ADDING EXTERNAL STORAGE WITH DX9200HDDI V IDEO STORAGE UNITS (For units with no internal storage only .) For expanded storage of NVR300 recordings, two SCSI ports are provided on the rear panel of NVR300 RAID systems (refer to T able A for a list of the applicable models). Each SCSI port can connect to a DX9200HDDI video storage u[...]
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64 C611M-B (7/05) 4. If the NVR300 is not already powered on, power on the unit by doing the following: a. On the rear panel of the NVR300, set the power supply ON/OFF switch to the ON position. b. On the front panel of the NVR300, press the POWER button to power on the unit. The NVR300 boots. During the boot process, the NVR300 splash screen appea[...]
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C611M-B (7/05) 65 d. Click the Next button. e. Confirm selection of Disk 2, and then click the Finish button. Both Disk 1 (NVR300 internal storage space) and Disk 2 (DX9200HDDI storage space) are on the same volume (V olume D) and the status is healthy . If you wish to add external storage with a second DX9200HDDI video storage section, continue w[...]
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66 C611M-B (7/05) Step 2. Use Windows XP Disk Management to extend storage volume of the NVR300 by adding disk space from the DX9200HDDI. Using Windows XP Disk Management, extend the storage volume (V olume D) of the NVR300 by adding disk space from the DX9200HDDI as follows: 1. Open Windows Disk Management as follows: a. On the Windows XP desktop,[...]
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C611M-B (7/05) 67 Service This section provides information about the following: • Recovering the system drive if the NVR300 operating system or NVR300 software is corrupted (applicable to NVR300 RAID systems only) • Replacing a failed data storage hard disk drive: –A data storage hard disk drive can be replaced in NVR3xx-500 systems: NVR316-[...]
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68 C611M-B (7/05) 5. Press the C key to reboot the NVR300. Proceed to Step 2 that follows. STEP 2. PERFORM MISCELLANEOUS T ASKS. 1. If you are using DX9200HDDI external storage, extend the internal storage volume of the NVR300 by adding disk space from the DX9200HDDI. T o do so, refer to the Adding External Storage with DX9200HDDI Video Storage Uni[...]
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C611M-B (7/05) 69 REPLACING A DATA STORAGE HARD DISK DRIVE IN A NON-RAID SYSTEM (NVR3xx-500 SYSTEMS ONLY) In NVR316-500 and NVR332-500 systems (non-RAID), the data storage hard disk drive is field replaceable. If the storage drive fails, you can replace it with a new drive. NOTE: All recordings on the failed storage drive are lost. Replacing a fai[...]
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70 C611M-B (7/05) 8. Power on the NVR300 by pressing the POWER button on the front panel of the unit. The NVR300 boots. During the boot process, the NVR300 splash screen appears, followed by the recovery boot option screen and the Windows XP boot screens. The Windows XP log-in screen then appears. 9. Lock the NVR300 front door . Proceed to Step 2 t[...]
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C611M-B (7/05) 71 3. Open Windows XP Disk Management as follows: a. On the Windows XP desktop, right-click the My Computer icon and then click Manage. The Computer Management window appears. b. In the left pane of the Computer Management window , locate the Storage item. c. Under the Storage item, click Disk Management. 4. Extend the storage volume[...]
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72 C611M-B (7/05) 6. Remove the failed storage drive from the carrier as follows: a. Observe that the drive is held in place by two retention clips on each side of the carrier . The two retention clips on each side of the carrier latch onto the holes on each side of the drive. b. Place the carrier containing the drive on a flat surface. c. Using a[...]
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C611M-B (7/05) 73 T roubleshooting This section provides information to help you determine the cause of a problem and suggested actions to correct the problem. • The T roubleshooting Guidelines section provides general troubleshooting tips. • The Error Messages section provides a list of NVR300 messages that indicate error conditions and sugges[...]
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74 C611M-B (7/05) T able G. NVR300 T roubleshooting Guidelines (Continued) Problem Possible Cause Suggested Corrective Action V ideo loss condition—an X overlaid on a camera appears in the video playback area of the NVR-Playback page when attempting to play a recording. Coaxial cable connec- tions to BNC connector on camera and PelcoNet device ar[...]
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C611M-B (7/05) 75 ERROR MESSAGES T able H provides a list of NVR300 error messages. T able H. NVR300 Error Messages Error Message Possible Cause Suggested Corrective Action SQL Error! Request for recordings failed The NVR300 cannot display a list of existing recordings due to an over - load condition. Reduce system load by stopping recordings liste[...]
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76 C611M-B (7/05) Specifications ELECTRICAL / VIDEO Input V oltage 100-240 V AC +10%, 50/60 Hz, autoranging; reset feature enabled when power becomes unstable or interrupted Power Consumption 235 W maximum Operating System Microsoft ® Windows ® XP Professional Recording Rate 10 kbps-48/100 Mbps (recording rate will be affected during a rebuildin[...]
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C611M-B (7/05) 77 Appendix. Automatic Data Replenishment (ADR) This appendix provides an overview of the Automatic Data Replenishment technology used by the NVR300. The appendix also provides setup instructions required for ADR functionality . ADR OVERVIEW When the NVR300 is connected to the PelcoNet NET350T transmission system equipped with local [...]
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78 C611M-B (7/05) LOCAL STORAGE ADR can only copy video that exists on the CompactFlash storage device (card or IBM Microdrive ™ ). Pelco recommends setting the NET350 to use the Ringbuffer (FIFO) storage method so it continually overwrites existing video. The storage “loop” has to be longer than the duration of the longest network outage to [...]
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C611M-B (7/05) 79 Regulatory Notices This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. RADIO AND TELEVISION INTERFERENCE Thi[...]
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80 C611M-B (7/05)[...]
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PRODUCT WARRANTY AND RETURN INFORMA TION WARRANTY Pelco will repair or replace, without charge, any merchandise proved defective in material or workmanship for a period of one year after the date of shipment. Exceptions to this warranty are as noted below: • Five years on FT/FR8000 Series fiber optic products. • Three years on Genex ® Series [...]
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W orldwide Headquarters 3500 Pelco W ay Clovis, California 93612 USA USA & Canada T el: 800/289-9100 Fax: 800/289-9150 International T el: 1-559/292-1981 Fax: 1-559/348-1120 www .pelco.com ISO 9001 United States | Canada | United Kingdom | The Netherlands | Singapore | Spain | Scandinavia | France | Middle East[...]