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The rules should oblige the seller to give the purchaser an operating instrucion of Philips Saeco ROYAL Office SUP 015V, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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First and foremost, an user manual of Philips Saeco ROYAL Office SUP 015V should contain:
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- safety signs and mark certificates which confirm compatibility with appropriate standards
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Table of contents for the manual
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Page 1
V ending Machine model ROY AL OFFICE T ype SUP 015V OPERA TION AND MAINTENANCE[...]
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Page 2
English 2 MAIN P ARTS . .................................................................. 3 1 INTRODUCTION TO THE MANUAL . ..................... 4 1.1 Foreword ......................................................... 4 1.2 Symbols used ................................................... 4 2 GENERAL INFORMA TION . .................................[...]
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Page 3
English 3 Fig. 1 2 25 24 26 22 23 7 6 5 3 8 9 21 11 12 15 13 16 17 19 18 14 20 1 10 4 1 Dump box 2 Drip T ray 3 Grill drip tray 4 Main switch (rear side of the machine) 5 Power cord 6 Coffee dispenser 7 Hot water spout 8 Control panel 9 W ater tank 10 W ater level gauge (inside water tank) 11 Coffee bean hopper 12 Coffee bean hopper cover (under th[...]
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Page 4
English 4 1 - INTRODUCTION TO THE MANUAL 1.1 Foreword Important This manual is an integral part of the machine and must be read carefully . It contains all the information about instal- lation, maintenance and correct use of the ROY AL OFFICE machine. Always refer to this manual before performing any opera- tion. Manufacturer: Saeco International G[...]
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Page 5
English 5 2.4 Machine identification Fig. 2 The machine is identified by the model and serial numbers outlined on the specific plate (Fig. 2). The plate also contains the following specifications: - name of Manufacturer - CE marking - machine model - serial number - manufacturing year - technical specifications - Power supply voltage (V) - Power su[...]
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Page 6
English 6 3 - HANDLING AND STORAGE Handling During handling and transport, the machine must be kept in the upright position according to the instructions on the packaging. Lift and position with care. Do not shake the machine. Storage The machine must be stored according to the following temperatures: -- minimum temperature: 4 ° C. - maximum tempe[...]
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Page 7
English 7 Cleaning Before cleaning the machine, turn the main switch off and disconnect the power supply . W ait until the machine is cold. Do not soak the machine in water! Do not disassemble the machine or perform any operation on the inter nal compo- nents of the machine. Repairing and maintenance In case of failure or faults possibly after a fa[...]
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Page 8
English 8 Fig. 5 Fig. 6 SELECT PRODUCT READY FOR USE 5 - CONTROLS DESCRIPTION Important The dispensing keys of the machine are programmed with pre-set values. 5.1 Main controls Main switch (Fig. 5) Located in the rear side of the machine, centre-left. When in the ” I ” position, the machine is on (electrical functions on). When in the ” O ”[...]
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Page 9
English 9 6 - INST ALLATION W arning The presence of nearby magnetic fields or electric devices generating interference may cause malfunctioning in the electronic control of the machine. Important Do not install the machine outdoors and in environments where water or steam jets are used. Important When the temperature is approaching 0 ° C internal[...]
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Page 10
English 10 Structure of the programming functions. 7 - SETTINGS This chapter illustrates how to set up or modify the ma- chine programmable parameters. The chapter should therefore be read carefully , to fully un- derstand the correct sequence of operations to be per- formed. T o access the settings function, press the (Hot water) and C ( Esc ) key[...]
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Page 11
English 11 LANGUAGE ITALIANO FRANÇAIS Deutsch JAPAN NEDERLANDS PORTUGUES ENGLISH RINSING ON OFF ESPAGNOL WATER HARDN. HARDNESS 4 HARDNESS 3 HARDNESS 2 HARDNESS 1 TEMP. S. COFFEE MINIMUM MAXIMUM HIGH MEDIUM LOW TEMP. COFFEE MINIMUM MAXIMUM HIGH MEDIUM LOW PREBREWING ON OFF LONG PREGRINDING ON OFF PROGR. QUANTITY ON OFF DESCALING MACHINE IS DESCALIN[...]
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Page 12
English 12 7.1 Menu description CODE CODE CODE CODE CODE A pre-set code must be entered to proceed with param- eters setting in the setting menu. T o set the code, see ” CODE CODE CODE CODE CODE ” in the V ending menu. Note down the new code when modified. V ending functions The Royal Office is equipped with a counter that, by keep- ing track o[...]
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Page 13
English 13 “PRICE “ “HOT WATER 0 “ Important The pre-set prices of the machine correspond to 0 0 0 0 0 , mean- ing that beverages are free. T o set up prices 1 1 1 1 1 and 2 2 2 2 2 the machine must be equipped with the optional coiner (see Coiner Manual). CODE CODE CODE CODE CODE A code can be used to avoid unauthorized access to set- ting[...]
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Page 14
English 14 Language selection Press the keys to position the asterisk on the “ LAN- LAN- LAN- LAN- LAN- GUAGE GUAGE GUAGE GUAGE GUAGE ” option and select it by pressing E ( Ent ). The display reads: “LANGUAGE “ “ITALIANO “ Press the keys to modify the language: ” ITALIANO ITALIANO ITALIANO ITALIANO ITALIANO ”, ” FRANÇAIS FRANÇAI[...]
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Page 15
English 15 following message appears on the display: “ESPRESSO “ “SET DOSE “ or: “COFFEE “ “SET DOSE “ or: “HOT WATER “ “SET DOSE “ Descaling Press the keys to position the asterisk on the DESCALING DESCALING DESCALING DESCALING DESCALING menu option. T o enter this option press E (Ent). The display reads: “DESCALING “ A[...]
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Page 16
English 16 8 - USE OF THE VENDING MACHINE Important Read this manual in full before using the machine so as to become sufficiently familiar with its functioning. Before using the machine after a period of inactivity it is advisable to read again paragraph 8.3 “ First switching on ” . 8.1 Machine status Depending on the power supply , the status[...]
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Page 17
English 17 Fig. 7 Fig. 8 Fig. 9 Fig. 10 8.3 First Switching on Filling the bean hopper Pour coffee beans in the hopper (Fig. 7). Close the hopper by placing the cover on the top (Fig. 8). Coffee beans should be fresh, non-oily and of medium grinding. Filling the water tank Remove the water tank and place it under a water faucet. Fill the tank (Fig.[...]
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Page 18
English 18 Fig. 11 Fig. 12 Fig. 13 After fixing the plate the cover must be placed on the water and bean hoppers before using the machine (Fig. 11). Secure the cover by turning the key in the lock (Fig. 12). W ater circuit filling Place a cup or other similar container under the hot water spout. Start the machine and follow the procedure below to f[...]
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Page 19
English 19 Fig. 14 Fig. 15 T o adjust grinding, follow the procedure outlined below: - when the machine is off, open the ser vice door (ref. 15 - Fig. 1) using the supplied key , position the silicon pipe (ref. 26 - Fig. 1) (cutting out the safety microswitch), turn the main switch on and verify that the machine turns on; - press the coffee key and[...]
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Page 20
English 20 Fig. 16 HOT W A TER Coffee dispensing Place the cup on the Grill drip tray (ref. 3 - Fig. 1) under the dispenser (ref. 6 - Fig. 1). Press the corresponding selection key and the machine automatically dispenses the selected coffee. W arning Coffee can be programmed only if the corresponding set- ting is on (see page 14). Hot water dispens[...]
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Page 21
English 21 Fig. 17 fig. 18 9 - MAINTENANCE 9.1 Foreword W arning Before performing maintenance and /or cleaning pr oce- dures, unplug the machine and wait until it is cold. Follow the instructions contained in this manual to obtain maximum beverage quality and guarantee the correct functioning of the machine. The machine and its non-removable compo[...]
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Page 22
English 22 Fig. 19 Fig. 20 Fig. 21 Fig. 22 Fig. 23 Unfasten the knurled screw under the dispenser (Fig. 20). Remove the dispenser by lifting it out (Fig. 21). The coffee dispenser (ref. 6 - Fig. 1) can be removed for cleaning. Remove the protection cover (Fig. 19). W ash the dispensing channel (Fig. 22) and rinse carefully with hot water . Clean th[...]
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Page 23
English 23 Fig. 24 Fig. 25 Fig. 26 Fig. 27 Remove the brew group using the handle and pressing the “ PRESS ” sign (Fig. 24). The brew group must be cleaned with hot water and no detergents. The stainless steel filter must be free of coffee residue. Remove the upper filter for cleaning. Use the supplied key (ref. 25 - Fig. 1) to unfasten the scr[...]
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Page 24
English 24 Fig. 28 Fig. 29 Fig. 30 Fig. 31 Fig. 32 Coffee grinder W arning Never put water inside the grinder , to avoid irreparable damage to the machine! Clean the coffee bean hopper regularly . This operation must be performed only by a specialized technician only . Unplug the machine from the socket (ref. 5 - Fig. 1). Remove the cover with the [...]
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Page 25
English 25 Reassemble the coffee grinder following this procedure in reverse order . If the adjusting ring has turned during cleaning, reposition it to make the blue reference sign coincide with one of the three grooves. Place back the grinding ring making sure that the blue ref- erence signs coincide. T urn the adjusting ring clockwise until the r[...]
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Page 26
English 26 W arning Never use vinegar to avoid damaging the machine! T wo descaling procedures are available: - AUTOMA TIC DESCALING; - ST ANDARD DESCALING. Automatic descaling Select this option from the settings menu (see page 14). Press the keys to position the asterisk on the Descaling option and select it by pressing E (Ent). The display reads[...]
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Page 27
English 27 10 - CARE When the machine is not used, it must be turned of f and unplugged from the socket. Keep the machine in a dr y place away from children. If the machine is not used for a long period of time, it must be protected from dust and dirt. 11 - MACHINE SCRAPPING W aste disposal following machine scrapping must be car- ried out accordin[...]
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Page 28
English 28 T o keep the machine in good working conditions cleaning and maintenance procedures should be perfor med according to the instructions in the table below . Operations to be performed At each supply After 2 supplies After 5-10 supplies Emptying and cleaning the Dump box Emptying and cleaning the drip tray Emptying and cleaning the water t[...]
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Page 29
EC DECLARATION OF CONFORMITY EC 73/23, EC 89/336, EC 92/31, EC 93/68, EC 98/37 We : SAECO INTERNATIONAL GROUP S.p.A Via Panigali, 39 40041 GAGGIO MONTANO (BO) declare under our responsibility that the product : AUTOMATIC VENDING MACHINE TYPE : SUP015V to which this declaration relates is in conformity with the following standards or other normative[...]
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Page 30
Cod. 0333.964 - Ed. 00 05/01[...]