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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Philips 239C4Q, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Philips 239C4Q one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Philips 239C4Q. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Philips 239C4Q should contain:
- informations concerning technical data of Philips 239C4Q
- name of the manufacturer and a year of construction of the Philips 239C4Q item
- rules of operation, control and maintenance of the Philips 239C4Q item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Philips 239C4Q alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Philips 239C4Q, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Philips service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Philips 239C4Q.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Philips 239C4Q item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
www .philips.com/welcome 239C4Q EN Usermanual 1 Customercareandwar r anty 31 T roubleshooting&F A Qs 36[...]
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Page 2
T able of Contents 1. Important ................................................ 1 1.1 Safetyprecautionsandmaintenance ...1 1.2 NotationalDescriptions .............................2 1.3 Disposalofproductandpacking material ................................................................3 2. Setting up th[...]
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Page 3
1 1. Impor tant 1. Impor tant Thiselectronicuser’ sguideisintendedfor any onewhousesthePhilipsmonitor . T aketime toreadthisusermanualbeforey ouuseyour monitor . Itcontainsimpor tantinfor mationand notesregardingoperatingyourmonitor . ThePhil[...]
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Page 4
2 1. Impor tant • T e mp er at ur e:0 - 4 0 °C32-95 °F • Humidity: 20-80%RH Important information for Burn-in/Ghost image • Al way sac t iv at eamov ings cr ee nsa ver pr og r amw he nyoul eaveyo urm on it or un at t en de d.A l waysa c t iv ateap er i od ic scr e en[...]
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Page 5
3 1. Impor tant 1.3 Disposal of pr oduct and packing material W aste Electrical and Electronic Equipment- WEEE Thismar kingontheproductoronits packagingillustratesthat, underEuropean Directive2002/96/ECgo verningusedelectr ical andelectronicappliances, thisproductmay notbe?[...]
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Page 6
4 2. Setting up the monitor 2. Setting up the monitor 2.1 Installation Package contents VGA ( o pt io n al ) DVI (optional) HD M I (o p ti on a l) AC / DC A d ap te r Note Useonlythe A C/DCadaptermodel: Philips ADPC1245 Installation 1. Place the monitor facedown on asmooth surface . P ay?[...]
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Page 7
5 2. Setting up the monitor Connecting to your PC Model 239C4QH: 1 4 4 3 2 3 2 3 5 1 1 A C/DCpowerinput 2 VGAinput 3 HDMIinputs(HDMI1andHDMI2) 4 HDMIaudiooutput 5 Kensingtonanti-theftlock Model 239C4Q: 1 2 3 3 2 4 1 1 A C/DCpowerinput 2 VGAinput 3 [...]
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Page 8
6 2. Setting up the monitor 2.2 Operating the monitor Description of the control buttons 5 6 4 2 3 7 AccesstheOSDmenu . ConfirmtheOSDadjustment. ReturntopreviousOSDlevel. Usethe T urbofunction. Switchmonitor’ spo werONand OFF . AdjusttheOSDmenu. Changethesign[...]
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Page 9
7 2. Setting up the monitor The OSD Menu Belowisano verallviewofthestr uctureof theOn-ScreenDisplay . Y oucanusethisasa referencewheny ouwanttowor ky ourway aroundthedifferentadjustmentslateron. Main menu Sub menu Resolution notification Thismonitor[...]
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Page 10
8 3. Image Optimization 3. Image Optimization 3.1 SmartImage What is it? Smar tImageprovidespresetsthatoptimize display fordiff erenttypesofcont ent, dynamically adjustingbrightness, contrast, colorand sharpnessinrealtime . Whetheryou'reworking withtextapplications,[...]
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Page 11
9 3. Image Optimization razor sharpness displays ever y details in dar kerareas of yourvideos without color washout inbr ighter areasmaintaining a dynamicnatur al values forthe ultimate videodisplay . • Game: T urn on overdrive circuit forbest respo[...]
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Page 12
10 3. Image Optimization 3.5 Philips SmartControl Pr emium ThenewSmar tControlPremiumsoftware byPhillipsallo wsyoutocontroly ourmonitor viaaneasytouseon-screengraphicinterface . Complicatedadjustmentsareathingofthe pastasthisuserfriendlysoftwaregu[...]
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Page 13
11 3. Image Optimization Color menu • Co lorM e nual low syoutoa dju s tRG B , B lac kLeve l,W hi t ePoint ,D is playG a mma , C ali br a ti on ,S mar tI ma ge ,an dSm ar tKol or . • Y o uca nfoll owth ein s tr u c t io nandd oth e ad jus t m en t . • Refe [...]
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Page 14
12 3. Image Optimization 1. "ShowMe" star ts color calibr ationtutor ial. 2. Star t - star ts the 6-step colorcalibr ation sequence . 3. Quick View loadsthe before/after images. 4. T o retur n toColor home pane , clickthe Cancel but[...]
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Page 15
13 3. Image Optimization Eco Po wer menu Options menu Options>Pref erences - Willonlybeactive whenselectingPreferencesfromthedrop- downOptionsmenu. Onanon-suppor ted displaycapab leofDDC/CI, onlytheHelpand Optionstabsareavailab le. • Di sp layscu r r en t[...]
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Page 16
14 3. Image Optimization Option>Auto Pivot. Options>Input - Willonlybeactivewhen selectingInputfromthedrop-downOptions menu. Onanon-suppor teddisplaycapab leof DDC/CI, onlytheHelpandOptionstabsare availab le . AllotherSmar tControlPremiumtabs?[...]
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15 3. Image Optimization Help menu Help>User Manual - Willonlybeactivewhen selectingUserManualfromthedrop-down Helpmenu. Onanon-suppor teddisplay capableofDDC/CI, onlytheHelpandOptions tabsareavailab le. Help>V ersion - Willonlybeactivewhe[...]
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Page 18
16 3. Image Optimization Thetasktrayhasfiveentries: • He lp -Acce sstoU se rMa nu alf il e:O pe n Use rM an ualf i leu sin gth edef au l tbr ows er wi nd ow. • T e chn ic al S upp or t -D is play sth ete ch su ppo r tp age . • Che ck fo r Up da te [...]
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Page 19
17 3. Image Optimization Note Iftheoutlineoftheregionisnotvisiblewhen draggingthewindow , “Showwindowscontents whiledragging” isdisab led. T oenable: 1. In ControlPanel, click System. 2. ClickAdvancedsystemsettings (For Vista & Win7[...]
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Page 20
18 3. Image Optimization Left Click Men u LeftclickontheDesktopPar titioniconto quicklysendtheactivewindo wtoanypar tition withouthavingtodraganddrop. Releasingthe mousewillsendthewindowtothehighlighted par tition. T ask T ray Right Click Thetasktr[...]
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Page 21
19 3. Image Optimization SmartDesktop Partition Definitions Name Description Image FullDesktop Appliesallsettingstotheentiredesktop. V er tical Assessesthescreenresolutionanddividesthedispla y intotwoev enlysizedv er ticalregions. For90/270maintainver ticalconfiguration. Hor[...]
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20 3. Image Optimization Name Description Image HorizontalSplit T op Assessesthescreenresolutionanddividesthedisplay intotwoev enlysizedhorizontalregions, thetopregion issingle , thebottomregionisspiltintotwoevenlysiz ed regions For90Par tition1on?[...]
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Page 23
21 4. T echnical Specications 4. T echnical Specifications Picture/Displa y MonitorPanel T ype IPS-LCD Backlight LED PanelSiz e 23" W(58.42cm) AspectRatio 16:9 PixelPitch 0.265x0.265mm Brightness 250cd/m² Smar tContr ast 20,000,000:1 ContrastRatio(typ.) 1000:1 Response Time(typ.) [...]
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Page 24
22 4. T echnical Specications Sleep(Standby) 1.023BTU/hr 1.023BTU/hr 1.023BTU/hr Off 1.023BTU/hr 1.023BTU/hr 1.023BTU/hr P ow erLEDindicator Onmode: White , Standby/Sleepmode: White(blinking) P ow erSupply Built-in, 100-240V A C , 50/60Hz Dimensions Productwithstand(WxHxD) 550?[...]
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Page 25
23 4. T echnical Specications 4.1 Resolution & Preset Modes Maxim um Resolution 1920x1080@60Hz(analoginput) 1920x1080@60Hz(digitalinput) Recommended Resolution 1920x1080@60Hz(digitalinput) H. freq (kHz) Resolution V . freq (Hz) 31.47 720x400 70.09 31.47 640?[...]
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Page 26
24 5. Power Management 5. P ow er Management Ifyouha ve VESADPMcompliancedisplaycard orsoftwareinstalledinyourPC, themonitor canautomatica llyreduceits powe rconsumption whennotinuse . Ifaninputfromakeyboard, mouseorotherinputdeviceisd[...]
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Page 27
25 6. Regulator y Infomation 6. Regulator y Information Congratulations! Thisdisplayisdesignedforbothy ouandthe planet. Thedisplayy ouhav ejustpurchased carr iesthe TCOCer tifiedlabel. Thisensuresthatyourdispla yis designed, manufacturedandtestedaccordingt[...]
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Page 28
26 6. Regulator y Infomation Lead-free Pr oduct Leadfreedisplaypromotes environmentallysoundreco ver y anddisposalofwastefromelectrical andelectronicequipment. T oxic substanceslikeLeadhasbeeneliminated andcompliancewithEuropeancommunity’ s stringentRoHsdir[...]
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Page 29
27 6. Regulator y Infomation Energy Star Declaration (www .energystar .gov) AsanENERGYST AR ® Par tner , we hav edeterminedthatthisproduct meetstheENERGYST AR ® guidelinesforenergyefficiency . Note W erecommendyouswitchoffthemonitor whenitisnotinusef[...]
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Page 30
28 6. Regulator y Infomation Cependant, r iennepeutgarantirl'absence d'interférencesdanslecadred'une installationpar ticulière . Sicetappareilest lacaused'interférencesnuisiblespour laréceptiondessignauxderadiooude télévision, ce?[...]
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Page 31
29 6. Regulator y Infomation North Europe (Nor dic Countries) Infor mation Placering/V entilation V ARNING: FÖRSÄKRA DIG OM A TT HUVUDBR YT ARE OCH UTT A G ÄR LÄTÅTK OMLIGA, NÄR DUSTÄLLERDINUTRUSTNINGPÅPLA TS. Placering/V entilation AD V ARSEL: SØRG VED PLA CERINGEN FOR, A T ?[...]
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Page 32
30 6. Regulator y Infomation China RoHS TheP eople'sRepublicofChinareleaseda regulationcalled"ManagementMethodsfor ControllingP ollutionbyElectronicInf ormation Products"orcommonlyreferredtoasChina RoHS. Allproductsprodu cedandsoldfor China[...]
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Page 33
31 7. Customer care and warranty blackpix el. Othercombinationsoflitanddar k subpix elsappearassinglepix elsofotherc olor s. T ypes of Pix el Defects Pixel andsubpixeld efectsappearont hescreen indifferentwa ys. Therearetwocategoriesof pixeldef ec[...]
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Page 34
32 7. Customer care and warranty Note Aredorbluebrightdotmustbemore than50 percentbrighterthanneighbor ingdotswhile agreenbrightdotis30percentbr ighterthan neighboringdots. Black Dot Defects Blackdotdefectsappearaspix elsorsubpixels that?[...]
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Page 35
33 7. Customer care and warranty 7.2 Customer Care & W ar ranty Forwarr antycov er ageinformationandadditionalsuppor t requirementvalidf oryourregion, pleasevisit www .philips.com/suppor twebsitefordetails. Y oumayalsocontactyourlocalPhilipsCustomerCare Centern[...]
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Page 36
34 7. Customer care and warranty Contact Information for CENTRAL AND EASTERN EUR OPE region: Countr y Call center ASC Consumer care n umber Belar us NA IBA +375172173386 Bulgaria NA LANSer vice +35929602360 Croatia NA Renoprom +38513330974 Estonia NA FUJITSU +3726519900 Latvia NA “Ser viceNetL V” Ltd. +371[...]
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Page 37
35 7. Customer care and warranty Contact Information for APMEA region: Countr y Call center ASC Consumer care n umber Australia NA AGOSNETW ORKPTYL TD 1300360386 NewZealand NA VisualGroupLtd. 0800657447 HongKong/ Macau NA Smar tPixels T echnologyLtd. HongKong:T el: +85226199639 Macau:T el:[...]
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Page 38
36 8. T roubleshooting & F AQs 8. T r oubleshooting & F A Qs 8.1 T roubleshooting Thispagedealswithproblemsthatcanbe correctedbyauser . Iftheproblemstillper sists afteryouha vetriedthesesolutions, contact Philipscustomerser vicerepresentative. Common Pr oblems [...]
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Page 39
37 8. T roubleshooting & F AQs • Eliminate thever tical bar s using thePhase/ Clockof Setup in OSD MainControls. It is validonly in V GA mode . Image appears blurr ed, indistinct or too dark • Adjustthe contr ast andbr ightness on On-Screen Display . An &qu[...]
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Page 40
38 8. T roubleshooting & F AQs Q3. After installing SmartContr ol Premium, when clicking on SmartControl Premium tab , nothing shows up after a while or a failure message sho ws, what happened? Ans.: Itmightbeyourgraphicadaptorisnot compatiblewiththeSmar tControl Premium. Ifyourgraphicadaptor?[...]
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39 8. T roubleshooting & F AQs companionCD-ROM)includedinthis package . Monitordr iver s(.infand.icm files)willbeinstalledautomaticall y . Q4: How do I adjust the resolution? Ans.: Y ourvideocard/graphicdr iverand monitortogetherdeterminethe availab leresolutions[...]
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40 8. T roubleshooting & F AQs maycause"burnin", alsoknownas "after -imaging"or"ghostimaging", on yourscreen. "Bur n-in", "after -imaging", or"ghostimaging"isawell-kno wn phenomenoninLCDpaneltechnology . [...]
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201 2 © K oninklijke Philips Electr onics N.V . All rights reser ved. Philips and the Philips Shield Emblem are r egistered trademarks of K oninklijke Philips Electr onics N.V . and ar e used under license from K oninklijke Philips Electr onics N.V . Specications are subject to change without notice. V ersion: M4239CQ1T[...]