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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Philips 241P3, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Philips 241P3 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Philips 241P3. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Philips 241P3 should contain:
- informations concerning technical data of Philips 241P3
- name of the manufacturer and a year of construction of the Philips 241P3 item
- rules of operation, control and maintenance of the Philips 241P3 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Philips 241P3 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Philips 241P3, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Philips service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Philips 241P3.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Philips 241P3 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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241P3 www .philips.com/welcome EN User manual 1 Customer care and war r anty 37 T roubleshooting & F A Qs 52[...]
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Table of Contents 1. Impor tant ......................................................... 1 1.1 Safety precautions and maintenance ............... 1 1.2 Notational Descriptions ......................................... 2 1.3 Disposal of product and packing material.... 3 2. Setting up the monitor .................................. 4 2.1 Installatio[...]
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1 1. Important This electronic user’ s guide is intended for an yone who uses the Philips monitor . T ake time to read this user manual before y ou use your monitor . It contains impor tant information and notes regarding operating your monitor . The Philips guarantee applies provided the product is handled proper ly for its intended use, in acco[...]
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2 1. Important IMPOR T ANT: Always activate a mo ving screen • sav er program when you leav e your monitor unattended. Always activate a periodic screen refresh application if your monitor will displa y unchanging static content. Uninterr upted display of still or static images o ver an extended period may cause “b ur n in”, also known as “[...]
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3 1. Important 1.3 Disposal of product and packing material W aste Electrical and Electronic Equipment- WEEE This mar king on the product or on its packaging illustrates that, under European Directive 2002/96/ EC gov erning used electr ical and electronic appliances, this product may not be disposed of with normal household waste . Y ou are respons[...]
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4 2. Setting up the monitor 2.1 Installation Package contents 2. Setting up the monitor VGA signal cable (optional) DVI cable (optional) Philips and the Philips’ Shield Emblem are registered trademarks of Koninklijke Philips Electronics N.V. and are used under license from Koninklijke Philips Electronics N.V. © 2 0 1 1 K o n i n k l i j k e P h [...]
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5 2. Setting up the monitor 2.2 Operating the monitor Front vie w pr oduct description : T o access OSD menu. : Retur n to previous OSD level. : Dim down up to 50% of brightness level b y one touch. : T o switch monitor’ s power on and off. : T o adjust the OSD menu. : T o adjust volume of the display . : Smar tImage . There are 6 modes to be sel[...]
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6 2. Setting up the monitor Description of the On Screen Displa y What is On-Screen Displa y (OSD)? On-Screen Display (OSD) is a f eature in all Philips monitor s. It allows an end user to adjust screen performance or select functions of the monitor s directly through an on-screen instr uction window . A user friendly on screen display interface is[...]
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7 2. Setting up the monitor Ph ysical Function Tilt Swivel Resolution notification This monitor is designed for optimal performance at its native resolution, 1920x1080@60Hz. When the monitor is pow ered on at a different resolution, an aler t is display ed on screen: Use 1920x1080@60Hz for best results. Display of the nativ e resolution aler t can [...]
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8 2. Setting up the monitor 2. Remov e the 4 screws and then remov e the base from the monitor . 100mm 100mm 2.3 Remov e the Base Condition: • For VESA standard mounting applications Before y ou star t disassembling the monitor base, please follow the instructions below to av oid damage or injur y . 1. Remov e the 4 screw cov er s. Note This moni[...]
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9 3. Image Optimization 3.1 SmartImage What is it? Smar tImage provides presets that optimiz e display for diff erent types of content, dynamically adjusting brightness, contr ast, color and shar pness in real time . Whether you're working with text applications, displaying images or watching a video, Philips Smar tImage deliver s great optimi[...]
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10 3. Image Optimization There are six modes to be selected: Off ice , Photo, Movie, Game , Economy and Off. • Office: Enhances text and dampens brightness to increase readability and reduce eye strain. This mode significantl y enhances readability and productivity when you're w or king with spreadsheets, PDF f iles, scanned ar ticles or oth[...]
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11 3. Image Optimization 3.3 SmartSaturate What is it? Smar t technology that controls color saturation, the degree to which one on screen color is blended in neighboring color s, to deliver rich and vibrant images for more enter tainment fun when you are viewing videos. Wh y do I need it? Y ou want r ich, vibr ant images for more enter tainment fu[...]
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12 3. Image Optimization First launch -Wizard • The f ir st time after installation of Smar tControl Premium, it will automatically go to Wizard for first time launch. • The wizard will guide y ou through adjustment your monitor perf or mance step by step . • Y ou can go to Plug-in menu to launch wizard later on as well. • Y ou can adjust m[...]
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13 3. Image Optimization Start with Standard pane: Adjust menu: • Adjust Menu allo w you to adjust Brightness, Contr ast, Focus, P osition and Resolution. • Y ou can follow the instruction and do the adjustment. • Cancel prompts user if y ou want to cancel installation.[...]
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14 3. Image Optimization Color menu: • Color Menu allo w you to adjust RGB, Black Level, White P oint, Color Calibr ation, and Smar tImage (Please refer to Smar tImage section). • Y ou can follow the instruction and do the adjustment. • Ref er to below tab le for sub-menu item base on your input. • Example for Color Calibration 1. "Sho[...]
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15 3. Image Optimization ECO Theft Deterrence Pane will only be active when selecting Theft Deter rence Mode from the drop- down Plug Ins menu. First color Calibration Screen: • Previous button is disab led until the second color screen. • Next goes to the succeeding target (6-tar gets). • Final next goes File>Presets pane. • Cancel clos[...]
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16 3. Image Optimization T o enable Theft Deterrence , clicking Enable Theft Deterrence Mode button br ings up the following screen: • User can enter PIN betw een 4 and 9 digits number s only . • After entering PIN, Accept button takes user to the pop-up dialog box on the f ollowing page . • Minim um minutes set to 5. Slider set to 5 b y defa[...]
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17 3. Image Optimization Options>Input - Will only be active when selecting Input from the drop-down Options menu. On a non-suppor ted display capab le of DDC/CI, only the Help and Options tabs are availab le. All other Smar tControl Premium tabs are not availab le. • Displa y the Source instr uction pane and current input source setting. • [...]
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18 3. Image Optimization Help>User Manual - Will only be active when selecting User Manual from the drop-down Help menu. On a non-suppor ted displa y capable of DDC/CI, only the Help and Options tabs are availab le. Help>V ersion - Will only be activ e when selecting V er sion from the drop- down Help menu. On a non-suppor ted display capab l[...]
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19 3. Image Optimization T ask T ra y Menu Enabled The task tray menu can be display ed by right- clicking on the Smar tControl Premium icon from the task tray . Left Click will launch the application. The task tray has five entries: • Help - Access to User Manual f ile: Open User Manual f ile using the default browser window . • T echnical Sup[...]
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20 3. Image Optimization 3.6 SmartDesktop Guide SmartDesktop Smar tDesktop is in Smar tControl Premium. Install Smar tControl Premium and select Smar tDesktop from Options. • Align to par tition check box will enab le automatic alignment for the window when dragged into the defined par tition. • Select the desired par tition by clicking on the [...]
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21 3. Image Optimization Title Bar Options Desktop par tition can be accessed from the title bar of the active windo w . This provides a quick and easy way to manage the desktop as w ell as sending any windo w to any par tition without having to drag and drop. Move the cursor into the active windo w’ s title bar to access the drop down menu. Righ[...]
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22 3. Image Optimization T ask T ra y Right Click The task tray also contains most of the features suppor ted in the title bar (with the exception of automatically sending a window to an y par tition). • Find Windows – In some cases, the user ma y hav e sent multiple windo ws to the same par tition. Find Window will show all open windows and mo[...]
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23 3. Image Optimization SmartDesktop Par tition Definitions Name Description Image Full Desktop Applies all settings to the entire desktop. V er tical Assesses the screen resolution and divides the display into two ev enly sized v er tical regions. For 90/270 maintain ver tical conf iguration. Horizontal Assesses the screen resolution and divides [...]
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24 3. Image Optimization Name Description Image Horizontal Split T op Assesses the screen resolution and divides the display into two ev enly sized horizontal regions, the top region is single, the bottom region is spilt into two ev enly sized regions For 90 Par tition 1 on right side V er tical P ar tition 2&3 on left side V er tical. For 270 [...]
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25 4. T echnical Specification 4 T echnical Specifications Picture/Displa y Monitor panel type TFT -LCD Backlight CCFL (241P3/241P3Y), LED (241P3L/241P3L Y) Panel siz e 24'' W (61.0 cm) Aspect ratio 16:9 Pixel Pitch 0.277 x 0.277 mm Brightness 300 cd/m² (241P3/241P3Y); 250 cd/m² (241P3L/241P3L Y) Smar tContrast 500,000:1 (241P3/241P3Y);[...]
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26 4. T echnical Specification Po wer (241P3) On mode 40.6W (typ.), 46W(max.) (with audio and USB x 1) On mode (ECO mode) (typical) 21W Energy Consumption (EnergyStar 5.0 test method) A C Input V oltage at 100V A C +/-5V A C , 50Hz +/- 3Hz A C Input V oltage at 115V A C +/-5V A C , 60Hz +/- 3Hz A C Input V oltage at 230V A C +/-5V A C , 50Hz +/ -3H[...]
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27 4. T echnical Specification Po wer (241P3L Y) On mode 26W (typ.), 36W(max) (with audio and USB x 1) On mode (ECO mode) (typical) 14W Energy Consumption (EnergyStar 5.0 test method) A C Input V oltage at 100V A C +/-5V A C , 50Hz +/- 3Hz A C Input V oltage at 115V A C +/-5V A C , 60Hz +/- 3Hz A C Input V oltage at 230V A C +/-5V A C , 50Hz +/ -3H[...]
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28 4. T echnical Specification Note 1. EPEA T Gold or Silver is valid onl y where Philips register s the product. Please visit www .epeat.net for registration status in your countr y . 2. This data is subject to change without notice. Go to www .philips.com/suppor t to download the latest version of leaflet. Envir onmental ROHS YES EPEA T Gold. (ww[...]
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29 4. T echnical Specification 4.1 Resolution & Preset Modes Maximum Resolution For 241P3/241P3L/241P3Y/241P3L Y 1920 x 1080 at 60 Hz (analog input) 1920 x 1080 at 60 Hz (digital input) Recommended Resolution For 241P3/241P3L/241P3Y/241P3L Y 1920 x 1080 at 60 Hz (digital input) H. freq (kHz) Resolution V . freq (Hz) 31.47 640x480 59.94 37.88 80[...]
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30 5. P ow er Management 5. P ow er Management 5.1 Automatic P owerSa ving If you ha ve VESA DPM compliance display card or software installed in your PC, the monitor can automatically reduce its pow er consumption when not in use . If an input from a keyboard, mouse or other input device is detected, the monitor will 'wake up' automatica[...]
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31 6. Regulatory Information 6 Regulator y Information Lead-free Pr oduct Lead free display promotes environmentally sound reco ver y and disposal of waste from electrical and electronic equipment. T oxic substances like Lead has been eliminated and compliance with European community’ s str ingent RoHs directive mandating restrictions on hazardou[...]
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32 6. Regulatory Information Benefits of EPEA T Reduce use of primar y mater ials Reduce use of toxic materials A void the disposal of hazardous waste EPEA T’S requirement that all registered products meet ENERGY ST AR’s energy efficiency specif ications, means that these products will consume less energy throughout their life . CE Declaration [...]
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33 6. Regulatory Information Federal Communications Commission (FCC) Notice (U.S. Only) This equipment has been tested and found to comply with the limits for a Class B digital device , pur suant to Par t 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This [...]
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34 6. Regulatory Information Commission Federale de la Communication (FCC Declaration) Cet équipement a été testé et déclaré conforme auxlimites des appareils numér iques de class B,aux ter mes de l'ar ticle 15 Des règles de la FCC . Ces limites sont conçues de façon à fourir une protection r aisonnable contre les interférences nui[...]
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35 6. Regulatory Information Polish Center f or T esting and Cer tification Notice The equipment should draw power from a sock et with an attached protection circuit (a three- prong socket). All equipment that works together (computer , monitor , printer , and so on) should hav e the same pow er supply source. The phasing conductor of the room&apos[...]
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36 6. Regulatory Information Ergonomie Hinw eis (nur Deutschland) Der von uns gelief er te Farbmonitor entspr icht den in der "V erordnung über den Schutz vor Schäden durch Röntgenstrahlen" festgelegten V or schr iften. Auf der Rückwand des Gerätes befindet sich ein Aufkleber , der auf die Unbedenklichkeit der Inbetriebnahme hinweist[...]
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37 7. Customer car e and warranty 7 Customer car e and warranty Philips strives to deliver the highest quality products. W e use some of the industr y's most advanced manufacturing processes and pr actice stringent quality control. Howev er , pix el or sub pixel def ects on the TFT monitor panels used in flat panel monitor s are sometimes unav[...]
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38 7. Customer car e and warranty Note A red or blue bright dot must be more than 50 percent brighter than neighbor ing dots while a green bright dot is 30 percent br ighter than neighboring dots. Black Dot Defects Black dot defects appear as pix els or sub pixels that are always dark or 'off'. That is, a dark dot is a sub-pixel that stan[...]
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39 7. Customer car e and warranty 7.2 Customer Care & W arranty Customer Care & W arranty PLEASE SELECT Y OUR COUNTR Y/AREA T O REVIEW DET AILS OF Y OUR W ARRANTY CO VERA GE WESTERN EUR OPE Austria / Belgium / Denmar k / France / Ger many / Greece / Finland / Ireland / Italy / Luxembourg / the Nether lands / Norway / P or tugal / Sweden / S[...]
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40 7. Customer car e and warranty For the C ,E,T , V and X models, your monitor will be picked-up at y our address, repaired in our Cer tified Ser vice Center and Retur n back to your address within 7 working days after it’ s picked up . If no Repair can be fulfilled within 10 w or king days after the unit is picked up then a replacement monitor [...]
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41 7. Customer car e and warranty o CUP and Graphic card name and dr iver ver sion o Operating system o Application being used Other cards installed • Having the f ollowing information availab le will also help speed up the process: • Y our proof of purchase indicating: date of purchase , dealer name , model and product serial number . • The [...]
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42 7. Customer car e and warranty Y our Guarantee in Central and Eastern Europe Dear Customer , Thank you f or purchasing this Philips monitor . All Philips monitor s are designed and manufactured to high standards and deliv er high- quality performance , ease of use and ease of installation. Should y ou encounter any diff iculties while installing[...]
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43 7. Customer car e and warranty Please note that the product is not defectiv e under this guarantee in the case where modifications become necessar y in order for the product to comply with local or national technical standards which apply in countries for which the product was not originally designed and/or manufactured. Therefore alwa ys check [...]
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44 7. Customer car e and warranty HUNGAR Y Serware Szer viz Vizimolnár u. 2-4 HU - 1031 Budapest T el: +36 1 2426331 Email: inbox@serware.hu www .serware .hu Profi Ser vice Center Ltd. 123 Kulso-V aci Street, H-1044 Budapest (Europe Center) Hungar y T el: +36 1 814 8080 m.andras@psc .hu LA TVIA Ser viceNet L V Jelgavas iela 36 L V - 1055 Riga, T e[...]
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45 7. Customer car e and warranty In order to av oid unnecessar y incon venience, we advise y ou to read the operating instr uctions carefully before contacting y our dealer . If you hav e questions which your dealer cannot answ er or any related question please contact the Philips Consumer Information Center s or via: W ebsite: http://www .philips[...]
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46 7. Customer car e and warranty China T O GET W ARRANTY SER VICE IN CHINA. Please contact Philips at: Consumer care number : 4008 800 008 E-mail address : philips_helpdesk@va votelecom. com 7days: 8am - 6pm India: Company: REDINGT ON INDIA L TD Address: SPL Guindy House, 95 Mount Road, Chennai 600032, India T el: 1 800 425 6396 E-mail: callcentre[...]
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47 7. Customer car e and warranty Philippines: Company: Glee Electronics, Inc . Address: Unit 1103-1104 11F The T aipan Place Bldg. F . Or tigas Center Pasig City T el: (02) 633-4533 to 34 / (02) 637-6559 to 60 Fax: (02) 6334563 E-mail: jim.gawson@glee.com.ph Ser vice hour s: Mon.~Fri. 8:00am~6:00pm Singapor e : Company: Philips Electronics Singapo[...]
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48 7. Customer car e and warranty Africa South Africa: Company name: Sylvar a T echnologies Pty Ltd Address: Ho Address Palm Springs Centre Christoffel Road V an Riebeeck Par k Kempton Park, South Africa T el: 086 000 0888 Fax: +2711 391 1060 E-mail: monitorcare@philipssuppor t.co .za Ser vice hour s: Mon.~ Fri. 08:00am~05:00pm Middle East United A[...]
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49 7. Customer car e and warranty All par ts, including repaired and replaced par ts, are cov ered only for the original war ranty per iod. When the warr anty on the or iginal product expires, the warr anty on all replaced and repaired products and par ts also expires. WHA T IS EXCLUDED? Y our war r anty does not cover : Labor charges for installat[...]
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50 7. Customer car e and warranty T O GET W ARRANTY SER VICE IN CANAD A... Please contact Philips at: (800) 479-6696 Four years free par ts and Four year s free labor will be provided at Philips Canada depot or an y one of its authorized ser vice center s. (In Canada, this warr anty is given in lieu of all other warr anties. No other war r anties a[...]
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51 7. Customer car e and warranty Y our International Guarantee Dear Customer , Thank you f or purchasing this Philips product which has been designed and manufactured to the highest quality standards. If, unfor tunately , something should go wrong with this product Philips guarantees free of char ge labor and replacement par ts irrespective of the[...]
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52 8. T roubleshooting & F AQs 8.1 T roubleshooting This page deals with problems that can be corrected by a user . If the prob lem still per sists after you ha ve tr ied these solutions, contact Philips customer ser vice representative. Common Problems No Picture (P ower LED not lit) Make sure the pow er cord is plugged into the • pow er out[...]
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53 8. T roubleshooting & F AQs Horizontal flick er appears Adjust the image using the “Auto” function in • OSD Main Controls. Eliminate the ver tical bar s using the Phase/ • Clock of Setup in OSD Main Controls. It is valid only in VGA mode. Image appears blurr ed, indistinct or too dark Adjust the contr ast and br ightness on • On-Sc[...]
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54 8. T roubleshooting & F AQs 8.2 SmartControl Premium F A Qs Q1. I change the monitor on a PC to a differ ent one and the SmartControl Premium becomes un-usable, what do I do? Ans.: Restar t your PC and see if Smar tControl Premium can work. Otherwise , you will need to remov e and re-install Smar tControl Premium to ensure proper driver is i[...]
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55 8. T roubleshooting & F AQs Q5. I forgot m y PIN for Theft Deterrence Function. What can I do? Ans.: Philips Ser vice center has a right to ask for legitimate identification and authorization, in order to establish o wner ship of the monitor . Please note that the anti-theft deterrence function is provided as a con venient free option. Manag[...]
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56 8. T roubleshooting & F AQs 8.3 General F AQs Q1: When I install m y monitor what should I do if the screen sho ws 'Cannot displa y this video mode'? Ans.: Recommended resolution for this monitor : 1920x1080 @60Hz. Unplug all cables, then connect y our PC to the • monitor that you used previousl y . In the Windo ws Star t Menu, s[...]
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57 8. T roubleshooting & F AQs Q7: How should I clean the monitor surface? Ans.: For nor mal cleaning, use a clean, soft cloth. For extensive cleaning, please use isopropyl alcohol. Do not use other solvents such as ethyl alcohol, ethanol, acetone , hexane , etc . Q8: Can I change the color setting of my monitor? Ans.: Y es, you can change y ou[...]
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58 8. T roubleshooting & F AQs Q13: Why is m y Display not sho wing sharp text, and is displa ying jagged characters? Ans.: Y our monitor wor ks best at its native resolution of 1920x1080@60Hz. For best display please use this resolution.[...]
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2011 © Koninklijke Philips Electronics N.V . All rights reser ved. Philips and the Philips Shield Emblem are registered trade mar ks of Koninklijke Philips Electronics N.V . and are used under license from Koninklijke Philips Electronics N.V . Specifications are subject to change without notice. M3241PE1Q[...]