Philips 241P4Q manual

241P4Q www .philips.com/welcome EN User manual 1 Customer care and war r anty 37 T roubleshooting & F A Qs 42[...]

Table of Contents 1. Impor tant ......................................................... 1 1.1 Safety precautions and maintenance ............... 1 1.2 Notational Descriptions ......................................... 2 1.3 Disposal of product and packing material.... 3 2. Setting up the monitor .................................. 4 2.1 Installatio[...]

1 1. Important This electronic user’ s guide is intended for an yone who uses the Philips monitor . T ake time to read this user manual before y ou use your monitor . It contains impor tant information and notes regarding operating your monitor . The Philips guarantee applies provided the product is handled proper ly for its intended use, in acco[...]

2 1. Important Important information for Burn-in/Ghost image Always activate a mo ving screen saver • program when you leav e your monitor unattended. Always activate a periodic screen refresh application if your monitor will displa y unchanging static content. Uninterr upted display of still or static images o ver an extended period may cause ?[...]

3 1. Important 1.3 Disposal of product and packing material W aste Electrical and Electronic Equipment- WEEE This mar king on the product or on its packaging illustrates that, under European Directive 2002/96/ EC gov erning used electr ical and electronic appliances, this product may not be disposed of with normal household waste . Y ou are respons[...]

4 2. Setting up the monito r 2. Setting up the monitor 2.1 Installation Package contents VGA (optional) DVI (optional) Philips and the Philips’ Shield Emblem are registered trademarks of Koninklijke Philips Electronics N.V. and are used under license from Koninklijke Philips Electronics N.V. © 2 0 1 1 K o n i n k l i j k e P h i l i p s E l e c [...]

5 2. Setting up the monito r Connecting to your PC Kensington anti-theft lock V GA input D VI-D input Displa y por t Audio input A C power input Zero po wer Switch USB downstream USB upstream Connect to PC 1. Connect the pow er cord to the back of the montior firmly . 2. T urn off your computer and unplug its pow er cable. 3. Connect the monitor si[...]

6 2. Setting up the monito r Description of the On Screen Displa y What is On-Screen Displa y (OSD)? On-Screen Display (OSD) is a f eature in all Philips monitor s. It allows an end user to adjust screen performance or select functions of the monitor s directly through an on-screen instr uction window . A user friendly on screen display interface i[...]

7 2. Setting up the monito r Resolution notification This monitor is designed for optimal performance at its native resolution, 1920×1080@60Hz. When the monitor is pow ered on at a different resolution, an aler t is display ed on screen: Use 1920×1080@60Hz for best results. Display of the nativ e resolution aler t can be switched off from Setup i[...]

8 2. Setting up the monito r 2.3 Remov e base stand and base Remov e the base Condition: • For VESA standard mounting applications 1. Extend the monitor base to its maximum height. 2. Place the monitor face down on a smooth surface , taking care to a void scratching or damaging the screen. Then lift the monitor stand. 3. While keeping the release[...]

9 3. Image Optimization 3.1 SmartImage What is it? Smar tImage provides presets that optimiz e display for diff erent types of content, dynamically adjusting brightness, contr ast, color and shar pness in real time . Whether you're working with text applications, displaying images or watching a video, Philips Smar tImage deliver s great optimi[...]

10 3. Image Optimization There are six modes to be selected: Off ice , Photo, Movie, Game , Economy and Off. • Office: Enhances text and dampens brightness to increase readability and reduce eye strain. This mode significantl y enhances readability and productivity when you're w or king with spreadsheets, PDF f iles, scanned ar ticles or oth[...]

11 3. Image Optimization 3.3 SmartSaturate What is it? Smar t technology that controls color saturation, the degree to which one on screen color is blended in neighboring color s, to deliver rich and vibrant images for more enter tainment fun when you are viewing videos. Wh y do I need it? Y ou want rich, vibrant images for more enter tainment fun [...]

12 3. Image Optimization First launch -Wizard • The f ir st time after installation of Smar tControl Premium, it will automatically go to Wizard for first time launch. • The wizard will guide y ou through adjustment your monitor perf or mance step by step . • Y ou can go to Plug-in menu to launch wizard later on as well. • Y ou can adjust m[...]

13 3. Image Optimization Start with Standard pane: Adjust menu: • Adjust Menu allo w y ou to adjust Brightness, Contr ast, Focus, P osition and Resolution. • Y ou can follow the instr uction and do the adjustment. • Cancel prompts user if y ou want to cancel installation.[...]

14 3. Image Optimization Color menu: • Color Menu allo w y ou to adjust RGB , Black Level, White P oint, Color Calibr ation, and Smar tImage (Please refer to Smar tImage section). • Y ou can follow the instr uction and do the adjustment. • Ref er to below tab le for sub-menu item base on your input. • Example for Color Calibration 1. "[...]

15 3. Image Optimization ECO Theft Deterrence Pane will only be active when selecting Theft Deterrence Mode from the drop- down Plug Ins menu. First color Calibration Screen: • Previous button is disab led until the second color screen. • Next goes to the succeeding target (6-tar gets). • Final next goes File>Presets pane. • Cancel close[...]

16 3. Image Optimization T o enab le Theft Deterrence , clicking Enable Theft Deterrence Mode button br ings up the following screen: • User can enter PIN betw een 4 and 9 digits number s only . • After entering PIN, Accept button takes user to the pop-up dialog box on the f ollowing page . • Minim um minutes set to 5. Slider set to 5 b y def[...]

17 3. Image Optimization Options>Input - Will only be active when selecting Input from the drop-down Options menu. On a non-suppor ted display capab le of DDC/CI, only the Help and Options tabs are availab le. All other Smar tControl Premium tabs are not availab le. • Displa y the Source instr uction pane and current input source setting. • [...]

18 3. Image Optimization Help>User Manual - Will only be active when selecting User Manual from the drop-down Help menu. On a non-suppor ted displa y capable of DDC/CI, only the Help and Options tabs are availab le. Help>V ersion - Will only be activ e when selecting V er sion from the drop- down Help menu. On a non-suppor ted display capab l[...]

19 3. Image Optimization T ask T ra y Menu Enabled The task tray menu can be display ed by right- clicking on the Smar tControl Premium icon from the task tray . Left Click will launch the application. The task tray has five entries: • Help - Access to User Manual f ile: Open User Manual f ile using the default browser window . • T echnical Sup[...]

20 3. Image Optimization 3.6 SmartDesktop Guide SmartDesktop Smar tDesktop is in Smar tControl Premium. Install Smar tControl Premium and select Smar tDesktop from Options. • Align to par tition check bo x will enable automatic alignment for the window when dragged into the defined par tition. • Select the desired par tition b y clicking on the[...]

21 3. Image Optimization Title Bar Options Desktop par tition can be accessed from the title bar of the active windo w . This provides a quick and easy way to manage the desktop as w ell as sending any windo w to any par tition without having to drag and drop. Move the cursor into the active windo w’ s title bar to access the drop down menu. Righ[...]

22 3. Image Optimization T ask T ra y Right Click The task tray also contains most of the features suppor ted in the title bar (with the exception of automatically sending a window to an y par tition). • Find Windows – In some cases, the user may hav e sent multiple windo ws to the same par tition. Find Window will show all open windows and mo [...]

23 3. Image Optimization SmartDesktop Par tition Definitions Name Description Image Full Desktop Applies all settings to the entire desktop. V er tical Assesses the screen resolution and divides the display into two ev enly sized v er tical regions. For 90/270 maintain ver tical conf iguration. Horizontal Assesses the screen resolution and divides [...]

24 3. Image Optimization Name Description Image Horizontal Split T op Assesses the screen resolution and divides the display into two ev enly sized horizontal regions, the top region is single, the bottom region is spilt into two ev enly sized regions For 90 Par tition 1 on right side V er tical P ar tition 2&3 on left side V er tical. For 270 [...]

25 3. Image Optimization is within 100 cm or 40 inches of the display , step up signal strength when wearing black or other dar k clothes. • Y ou can return to the default mode at any time (setting 3) How to adjust settings If P owerSensor is not operating cor rectly inside or outside the default range , here’s ho w to fine-tune detection: • [...]

26 4. T echnical Specification 4 T echnical Specifications Picture/Displa y Monitor panel type AMV A LCD Backlight LED Panel siz e 24'' W (61.0 cm) Aspect ratio 16:9 Pixel Pitch 0.277 x 0.277 mm Brightness 250 cd/m² Smar tContrast 20,000,000:1 Contrast r atio (typical) 5000:1 Response time (typical) 12 ms Optimum Resolution 1920 x 1080 @[...]

27 4. T echnical Specification Po wer (241P4QPY) On mode 31.4W (typ.), 49.5W (max.) (with audio and USB x 4) On mode (ECO mode) (typical) 15W Energy Consumption (EnergyStar 5.0 test method) A C Input V oltage at 100V A C +/-5V A C , 50Hz +/- 3Hz A C Input V oltage at 115V A C +/-5V A C , 60Hz +/- 3Hz A C Input V oltage at 230V A C +/-5V A C , 50Hz [...]

28 4. T echnical Specification Note 1. EPEA T Gold or Silver is valid onl y where Philips register s the product. Please visit www .epeat.net for registration status in your countr y . 2. This data is subject to change without notice. Go to www .philips.com/suppor t to download the latest version of leaflet. Envir onmental ROHS YES EPEA T Gold. (ww[...]

29 4. T echnical Specification 4.1 Resolution & Preset Modes Maximum Resolution For 241P4QPY 1920 x 1080 at 60 Hz (analog input) 1920 x 1080 at 60 Hz (digital input) Recommended Resolution For 241P4QPY 1920 x 1080 at 60 Hz (digital input) H. freq (kHz) Resolution V . freq (Hz) 31.47 640x480 59.94 37.88 800x600 60.32 48.36 1024x768 60.00 54.00 1[...]

30 5. P ow er Management 5. P ow er Management 5.1 Automatic P owerSa ving If you ha ve VESA DPM compliance display card or software installed in your PC, the monitor can automatically reduce its pow er consumption when not in use . If an input from a keyboard, mouse or other input device is detected, the monitor will 'wake up' automatica[...]

31 6. Regulatory Information 6 Regulator y Information Lead-free Pr oduct Lead free display promotes environmentally sound reco ver y and disposal of waste from electrical and electronic equipment. T oxic substances like Lead has been eliminated and compliance with European community’ s str ingent RoHs directive mandating restrictions on hazardou[...]

32 6. Regulatory Information Benefits of EPEA T Reduce use of primar y mater ials Reduce use of toxic materials A void the disposal of hazardous waste EPEA T’S requirement that all registered products meet ENERGY ST AR’s energy efficiency specif ications, means that these products will consume less energy throughout their life . CE Declaration [...]

33 6. Regulatory Information Federal Communications Commission (FCC) Notice (U.S. Only) This equipment has been tested and found to comply with the limits for a Class B digital device , pur suant to Par t 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This [...]

34 6. Regulatory Information Commission Federale de la Communication (FCC Declaration) Cet équipement a été testé et déclaré conforme auxlimites des appareils numér iques de class B,aux ter mes de l'ar ticle 15 Des règles de la FCC . Ces limites sont conçues de façon à fourir une protection r aisonnable contre les interférences nui[...]

35 6. Regulatory Information Polish Center f or T esting and Cer tification Notice The equipment should draw power from a sock et with an attached protection circuit (a three- prong socket). All equipment that works together (computer , monitor , printer , and so on) should hav e the same pow er supply source. The phasing conductor of the room&apos[...]

36 6. Regulatory Information Ergonomie Hinw eis (nur Deutschland) Der von uns gelief er te Farbmonitor entspr icht den in der "V erordnung über den Schutz vor Schäden durch Röntgenstrahlen" festgelegten V or schr iften. Auf der Rückwand des Gerätes befindet sich ein Aufkleber , der auf die Unbedenklichkeit der Inbetriebnahme hinweist[...]

37 7. Customer car e and warranty 7 Customer care and warranty Philips strives to deliver the highest quality products. W e use some of the industr y's most advanced manufacturing processes and pr actice stringent quality control. Howev er , pix el or sub pixel def ects on the TFT monitor panels used in flat panel monitor s are sometimes unav [...]

38 7. Customer car e and warranty Note A red or blue bright dot must be more than 50 percent brighter than neighbor ing dots while a green bright dot is 30 percent br ighter than neighboring dots. Black Dot Defects Black dot defects appear as pix els or sub pixels that are always dark or 'off'. That is, a dark dot is a sub-pixel that stan[...]

39 7. Customer car e and warranty 7.2 Customer Car e & W arranty Customer Care & W arranty For warr anty coverage information and additional suppor t requirement valid for your region, please visit www .philips.com/suppor t website for details. Y ou may also contact y our local Philips Customer Care Center number listed below . Contact Info[...]

40 7. Customer car e and warranty Contact Information for CENTRAL AND EASTERN EUR OPE region: Countr y Call center ASC Consumer care n umber Belar us NA IBA +375 17 217 3386 Bulgaria NA LAN Ser vice +359 2 960 2360 Croatia NA Renoprom +385 1 333 0974 Czech Rep . NA Asuppor t 800 100 697 Estonia NA FUJITSU +372 6519900 Hungar y NA Serware +36 1 2426[...]

41 7. Customer car e and warranty Contact Information for APMEA region: Countr y Call center ASC Consumer care number Australia NA A GOS NETWORK PTY L TD 1300 360 386 Bangladesh NA Distributor : Computer Source Ltd (warr anty buy-out) 880-2-9141747, 9127592 880-2-8128848 / 52 Cambodia NA Distributor : Neat T echnology Pte Ltd (Singapore) (warr anty[...]

42 8. T roubleshooting & F AQs 8.1 T roubleshooting This page deals with problems that can be corrected by a user . If the prob lem still per sists after you ha ve tr ied these solutions, contact Philips customer ser vice representative. Common Problems No Picture (P ower LED not lit) Make sure the pow er cord is plugged into the • pow er out[...]

43 8. T roubleshooting & F AQs Horizontal flick er appears Adjust the image using the “Auto” function in • OSD Main Controls. Eliminate the ver tical bar s using the Phase/ • Clock of Setup in OSD Main Controls. It is valid only in VGA mode. Image appears blurr ed, indistinct or too dark Adjust the contr ast and br ightness on • On-Sc[...]

44 8. T roubleshooting & F AQs 8.2 SmartControl Premium F A Qs Q1. I change the monitor on a PC to a differ ent one and the SmartControl Premium becomes un-usable, what do I do? Ans.: Restar t your PC and see if Smar tControl Premium can work. Otherwise , you will need to remov e and re-install Smar tControl Premium to ensure proper driver is i[...]

45 8. T roubleshooting & F AQs Q5. I forgot m y PIN for Theft Deterrence Function. What can I do? Ans.: Philips Ser vice center has a right to ask for legitimate identification and authorization, in order to establish o wner ship of the monitor . Please note that the anti-theft deterrence function is provided as a con venient free option. Manag[...]

46 8. T roubleshooting & F AQs 8.3 General F AQs Q1: When I install m y monitor what should I do if the screen sho ws 'Cannot displa y this video mode'? Ans.: Recommended resolution for this monitor : 1920x1080 @60Hz. Unplug all cables, then connect y our PC to the • monitor that you used previousl y . In the Windo ws Star t Menu, s[...]

47 8. T roubleshooting & F AQs Q7: How should I clean the monitor surface? Ans.: For nor mal cleaning, use a clean, soft cloth. For extensive cleaning, please use isopropyl alcohol. Do not use other solvents such as ethyl alcohol, ethanol, acetone , hexane , etc . Q8: Can I change the color setting of my monitor? Ans.: Y es, you can change y ou[...]

48 8. T roubleshooting & F AQs Q13: Why is m y Display not sho wing sharp text, and is displa ying jagged characters? Ans.: Y our monitor wor ks best at its native resolution of 1920x1080@60Hz. For best display please use this resolution.[...]

2011 © Koninklijke Philips Electronics N.V . All rights reser ved. Philips and the Philips Shield Emblem are registered trade mar ks of Koninklijke Philips Electronics N.V . and are used under license from Koninklijke Philips Electronics N.V . Specifications are subject to change without notice. M4241PE1Q[...]