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Philips 241P4QPYK manual

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Table of contents for the manual

  • Page 1

    www .philips.com/welcome 241P4 EN User manual 1 Customer care and war r anty 38 T roubleshooting & F A Qs 44[...]

  • Page 2

    T able of Contents 1. Important ............................................... 1 1.1 Safety precautions and maintenance .1 1.2 Notational Descriptions ............................ 2 1.3 Disposal of product and packing material ...............................................................3 2. Setting up the monitor ....................... 4 2.1 I[...]

  • Page 3

    1 1 . Importan t 1. Impor tant This electronic user’ s guide is intended for any one who uses the Philips monitor . T ake time to read this user manual before y ou use y our monitor . It contains impor tant infor mation and notes regarding operating your monitor . The Philips guarantee applies provided the product is handled proper ly for its int[...]

  • Page 4

    2 1 . Impor tan t  T emperature: 0-40°C 32-95°F  Humidity: 20-80% RH Important information for Burn-in/Ghost image  Always activate a mo ving screen sa ver program when you leav e your monitor unattended. Always activate a periodic screen refresh application if your monitor will display unchanging static content. Uninterr upted [...]

  • Page 5

    3 1 . Impor tan t 1.3 Disposal of pr oduct and packing material W aste Electrical and Electr onic Equipment- WEEE This mar king on the product or on its packaging illustrates that, under European Directive 2012/19/EU go verning used electr ical and electronic appliances, this product may not be disposed of with normal household waste . Y ou are res[...]

  • Page 6

    4 2. Setting up the monitor 2. Setting up the monitor 2.1 Installation Package contents 241P4 VGA (optional) DVI (optional) USB (optional) 保留备用 使用 前请阅读使用说明 Install the base 1. Place the monitor face down on a smooth surface . Pa y attention not to scratch or damage the screen. 2. Snap in the base in the VESA mount area.[...]

  • Page 7

    5 2. Setting up the monitor Connecting to your PC 241P4QPYK 1 2 3 5 6 7 10 4 USB 8 9 2 3 4 6 241P4QPY/241P4QR Y 1 2 3 5 6 7 10 4 USB 8 9 2 3 4 6 1 Kensington anti-theft lock 2 V GA input 3 D VI input 4 DisplayP or t 5 Audio input 6 A C pow er input 7 Zero power Switch 8 USB downstream 9 USB upstream 10 Earphone jack Connect to PC 1. Connect the pow[...]

  • Page 8

    6 2. Setting up the monitor 2.2 Operating the monitor Description of the control buttons 241P4QPY : 7 6 2 5 4 3 1 Switch monitor’ s pow er ON and OFF . Access the OSD menu . &RQÀUPWKH26'DGMXVWPHQW Adjust the OSD menu. P o werSensor Adjust the speaker volume. Return to previous OSD level. Smar tImage hot key . There are 6 PRG[...]

  • Page 9

    7 2. Setting up the monitor 241P4QPYK: 8 9 10 7 6 2 5 4 3 1 Switch monitor’ s pow er ON and OFF . Access the OSD menu . &RQÀUPWKH26'DGMXVWPHQW Adjust the OSD menu. P o werSensor Adjust the speaker volume. Return to previous OSD level. Smar tImage hot key . There are 6 PRGHVWRVHOHFW 2IÀFH  3KRWR Movie, G[...]

  • Page 10

    8 2. Setting up the monitor The OSD Menu Below is an o verall view of the str ucture of the On-Screen Display . Y ou can use this as a reference when y ou want to work your way around the different adjustments later on. 241P4QPY/241P4QPYK: Main menu Sub menu Picture OSD Settings Setup Language Color Audio Audio In ， DisplayPort Input PowerSensor [...]

  • Page 11

    9 2. Setting up the monitor 5HVROXWLRQQRWLÀFDWLRQ This monitor is designed for optimal performance at its native resolution, 1920 × 1080 @ 60 Hz. When the monitor is pow ered on at a different resolution, an aler t is display ed on screen: Use 1920 × 1080 @ 60 Hz for best results. Display of the nativ e resolution aler t can be switched off f[...]

  • Page 12

    10 2. Setting up the monitor 2.3 Remov e the Base Assembly f or VESA Mounting Before y ou star t disassembling the monitor base , please follo w the instr uctions below to av oid any possib le damage or injur y . 1. Place the monitor face down on a smooth surface . Pa y attention not to scratch or damage the screen. 2. Remov e the screws from hinge[...]

  • Page 13

    11 3 . Image Optimization 3. Image Optimization 3.1 SmartImage What is it? Smar tImage pro vides presets that optimize display f or different types of content, dynamically adjusting brightness, contr ast, color and sharpness in real time . Whether you're working with text applications, displa ying images or watching a video, Philips Smar tImag[...]

  • Page 14

    12 3 . Image Optimization v *DPH  T urn on over drive circuit for best response time , reduce jaggy edges for fast moving objects on screen, enhance contr ast ratio for br ight and dar k scheme , this profile deliv er s the best gaming exper ience for gamer s. v (FRQRP   Under this profile, br ightness, contrast are adjusted and [...]

  • Page 15

    13 3 . Image Optimization  Y ou can adjust more options without wizard by Standard pane. Start with Standard pane Adjust menu  Adjust Menu allo ws you to adjust Brightness, Contrast, and Resolution.  Y ou can follow the instr uction and do the adjustment.  Cancel prompts user if you want to cancel installation. Color menu ?[...]

  • Page 16

    14 3 . Image Optimization 1. "Show Me" star ts color calibration tutor ial. 2. Star t - star ts the 6-step color calibration sequence . 3. Quick View loads the before/after images. 4. T o retur n to Color home pane , click the Cancel button. 5. Enable color calibration - by default is on. If unchecked, does not allow for color calibration[...]

  • Page 17

    15 3 . Image Optimization First Color Calibration Screen  Previous button is disab led until the second color screen.  Next goes to the succeeding target (6-targets).  Final next goes File > Presets pane .  Cancel closes the UI and returns to the plug in page . SmartImage Allow users to change setting for better display s[...]

  • Page 18

    16 3 . Image Optimization menu. Disabled remov es Smar tControl Premium from the right click context menu.  Enable T ask T r ay icon is checked (On) b y default. Enable context menu sho ws the task tray menu for Smar tControl Premium. A right click on the task tr ay icon displays the menu options for Help , T echnical Suppor t. Check for Upda[...]

  • Page 19

    17 3 . Image Optimization T o enable Theft Deter rence , click on On button to bring up the following screen:  User can enter PIN between 4 and 9 digits number s only .  After entering PIN, Accept button takes user to the pop-up dialog box on the following page.  Minimum minutes set to 5. Slider set to 5 by default.  Does no[...]

  • Page 20

    18 3 . Image Optimization The Context Menu has four entries: v 6PDUW&RQWURO3UHPLXP - When selected the About screen is displa yed. v 6HOHFW 3U HVHW - Provides a hierarchical menu of sa ved presets for immediate use. A check mar k shows the currently selected preset. Factor y Preset can also be called from the drop-down men u. v 7[...]

  • Page 21

    19 3 . Image Optimization 3.4 SmartDesktop Guide SmartDesktop Smar tDesktop is in Smar tControl Premium. Install Smar tControl Premium and select Smar tDesktop from Options.  Align to par tition check bo x will enable automatic alignment for the window when dragged into the defined par tition.  Select the desired par tition by clicking [...]

  • Page 22

    20 3 . Image Optimization Title Bar Options Desktop par tition can be accessed from the title bar of the active windo w . This pro vides a quick and easy way to manage the desktop as w ell as sending any windo w to any par tition without having to drag and drop. Mov e the cur sor into the active windo w’ s title bar to access the drop down menu. [...]

  • Page 23

    21 3 . Image Optimization T ask T ra y Right Click The task tray also contains most of the features suppor ted in the title bar (with the exception of automatically sending a windo w to any par tition). Find Windows – In some cases, the user may ha ve sent m ultiple windows to the same par tition. Find Window will show all open windows and mo ve [...]

  • Page 24

    22 3 . Image Optimization 6PDUW'HVNWRS3DU WLWLRQ'HÀQLWLRQV Name Description Image Full Desktop Applies all settings to the entire desktop. V er tical Assesses the screen resolution and divides the display into two ev enly sized v er tical regions. )RUPDLQWDLQYHU WLFDOFRQÀJXUDWLRQ Horizontal Assesse[...]

  • Page 25

    23 3 . Image Optimization Name Description Image Horizontal Split T op Assesses the screen resolution and divides the display into two ev enly sized horizontal regions, the top region is single , the bottom region is spilt into two ev enly sized regions For 90 Par tition 1 on r ight side V er tical P ar tition 2&3 on left side V er tical. For 2[...]

  • Page 26

    24 4. P ow erSensor ™ 4. P ow erSensor™ (Available for 241P4QPY & 241P4QPYK) Ho w does it work?  P o werSensor works on pr inciple of transmission and reception of har mless “infrared” signals in order to detect user - presence .  When the user is in front of the monitor the monitor operates nor mally , at the predetermined [...]

  • Page 27

    25 5 . E rgosensor 5. ErgoSensor (Available for 241P4QR Y) Philips ErgoSensor is an innovative technology that advises user s on how to sit in an ergonomically correct position at their computer . It uses a built-in sensor in the monitor to sense and measure the user’ s beha vior in ter ms of presence, posture and usage and then giv es feedback f[...]

  • Page 28

    26 6 . Built-in W ebcam with Microphone 6. Built-in W ebcam with Micr ophone (Available for 241P4QPYK) Note USB connection between the monitor and PC is required for the w ebcam to oper ate. The webcam allo ws you to hold interactive video and audio conference calls o ver the internet. It pro vides the most conv enient and easiest way f or Business[...]

  • Page 29

    27    7 HFKQLFDO6SHFLÀFDWLRQ V 7. T echnical Specifications Picture/Displa y Monitor Panel T ype AMV A Backlight LED Panel Siz e 24" W (61cm) Aspect Ratio 16:9 Pixel Pitch 0.276 x 0.276 mm Brightness 250 cd/m² Smar tContrast 20,000,000:1 Contrast Ratio (typ.) 3000:1 Response Time 12ms Smar tResponse 5ms (GtG) Optimum Resolution 1[...]

  • Page 30

    28    7 HFKQLFDO6SHFLÀFDWLRQ V 241P4QPYK Powe r On Mode 27.8W (typ.), 45.5W (max.) On Mode(ECO mode) 15W (typ.) Energ y Consumption (Energ yStar test method) A C Input V oltage at 100V AC , 50Hz A C Input V oltage at 115V AC , 60Hz A C Input V oltage at 230V AC, 50Hz Normal Oper ation 21.6W (typ.) 21.6W (typ.) 21.6W (typ.) Sleep (Stand[...]

  • Page 31

    29    7 HFKQLFDO6SHFLÀFDWLRQ V Off(A C switch) 0W (typ .) 0W (typ.) 0W (typ.) Heat Dissipation* A C Input V oltage at 100V AC , 50Hz A C Input V oltage at 115V AC , 60Hz A C Input V oltage at 230V AC , 50Hz Normal Oper ation 73.72 BTU/hr 73.72 BTU/hr 73.72 BTU/hr Sleep (Standby) 0.683 BTU/hr 0.683 BTU/hr 0.683 BTU/hr Off 0 BTU/hr 0 BTU[...]

  • Page 32

    30    7 HFKQLFDO6SHFLÀFDWLRQ V 2. This data is subject to change without notice . Go to www .philips.com/suppor t to GRZQORDGWKHODWHVWY HU VLRQRIOHDÁHW 3. Smar t response time is the optimum value from either G2G or G2G (BW) tests. 7.1 Resolution & Pr eset Modes Maximum Resolution 1920 x 1080 @ 60 Hz (analog inpu[...]

  • Page 33

    31 8. P ow er M anagemen t 8. P ow er Management If you ha ve VESA DPM compliance display card or software installed in your PC, the monitor can automatically reduce its pow er consumption when not in use . If an input from a keyboard, mouse or other input device is detected, the monitor will 'wake up' automatically . The following tab le[...]

  • Page 34

    32 9. Regulator y Infomation 9. Regulator y Information Lead-free Pr oduct Lead free display promotes environmentally sound reco ver y and disposal of waste from electrical and electronic equipment. T o xic substances like Lead has been eliminated and compliance with European community’ s stringent RoHs directive mandating restr ictions on hazard[...]

  • Page 35

    33 9. Regulator y Infomation EPEA T (www .epeat.net) The EPEA T (Electronic Product Environmental Assessment T ool) progr am evaluates computer desktops, laptops, and monitor s based on 51 environmental criter ia developed through an extensive stak eholder consensus process suppor ted by US EP A. EPEA T system helps purchaser s in the public and pr[...]

  • Page 36

    34 9. Regulator y Infomation Energy Star Declaration (www .energystar .gov) As an ENERGY ST AR ® Pa r t ner , we hav e determined that this product meets the ENERGY ST AR ® JXLGHOLQHVIRUHQHUJHIÀFLHQF  Note W e recommend you switch off the monitor when it is not in use for a long time. Federal Comm unications Commission (FCC) Notice[...]

  • Page 37

    35 9. Regulator y Infomation Cependant, r ien ne peut garantir l'absence d'interférences dans le cadre d'une installation par ticulière. Si cet appareil est la cause d'interférences nuisibles pour la réception des signaux de radio ou de télévision, ce qui peut être décelé en fermant l'équipement, puis en le remett[...]

  • Page 38

    36 9. Regulator y Infomation North Europe (Nordic Countries) Inf ormation Placering/V entilation V ARNING: FÖRSÄKRA DIG OM A TT HUVUDBR YT ARE OCH UTT A G ÄR LÄTÅTK OMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLA TS. Placering/V entilation $' 9 $56(/  SØRG VED PLA CERINGEN FOR, A T NETLEDNINGENS STIK OG STIKK ONT AKT ER NEMT TILGÆN[...]

  • Page 39

    37 9. Regulator y Infomation China RoHS The P eople's Repub lic of China released a regulation called "Management Methods for Controlling P ollution b y Electronic Information Products" or commonly ref er red to as China RoHS. All products produced and sold f or China mar ket ha ve to meet China RoHS request. ѝഭ⭥ᆀؑ᚟ӗ૱⊑[...]

  • Page 40

    38 1 0. Customer care and warranty black pix el. Other combinations of lit and dar k sub pixels appear as single pix els of other color s. T ypes of Pix el Defects Pixel and sub pix el defects appear on the screen in different wa ys. There are tw o categor ies of pixel def ects and several types of sub pixel defects within each categor y . Bright D[...]

  • Page 41

    39 1 0. Customer care and warranty Note A red or blue bright dot must be more than 50 percent brighter than neighbor ing dots while a green bright dot is 30 percent br ighter than neighboring dots. Black Dot Defects Black dot defects appear as pix els or sub pixels that are alwa ys dar k or 'off'. That is, a dar k dot is a sub-pixel that [...]

  • Page 42

    40 1 0. Customer care and warranty 10.2 Customer Car e & W arranty For warr anty coverage information and additional suppor t requirement valid for your region, please visit www .philips.com/suppor t website for details. Y ou may also contact your local Philips Customer Care Center number listed belo w . Contact Information for WESTERN EUR OPE [...]

  • Page 43

    41 1 0. Customer care and warranty Contact Information for CENTRAL AND EASTERN EUR OPE region: Countr y Call center CSP Consumer care n umber Belar us N/A IB A +375 17 217 3386 +375 17 217 3389 Bulgaria N/A LAN Ser vice +359 2 960 2360 Croatia N/A MR Ser vice Ltd +385 (01) 640 1111 Czech Rep . N/A Asuppor t 420 272 188 300 Estonia N/A FUJITSU +372 [...]

  • Page 44

    42 1 0. Customer care and warranty Contact Information for NOR TH AMERIC A : Countr y &DOOFHQWHU &RQVXPHUFDU HQXPEHU U .S.A. EPI - e-center (877) 835-1838 Canada EPI - e-center (800)479-6696 Contact Information for APMEA r egion: Countr y ASP Consumer care n umber Opening hours Australia AGOS NETW ORK PTY L TD 1300 360 386 Mon.~Fri[...]

  • Page 45

    43 1 0. Customer care and warranty Philippines EA Global Supply Chain Solutions ,Inc. (02) 655-7777; 6359456 Mon.~Fri. 8:30am~5:30pm Armenia Azerbaijan Georgia K yr gyzstan T ajikistan Firebird ser vice centre +97 14 8837911 Sun.~Thu. 09:00 - 18:00 Uzbekistan Soniko Plus Private Enterpr ise Ltd +99871 2784650 Mon.~Fri. 09:00 - 18:00 T ur kmenistan [...]

  • Page 46

    44 1 1. T roubleshooting & F AQ s 11. T r oubleshooting & F A Qs 11.1 T r oubleshooting This page deals with problems that can be corrected by a user . If the problem still per sists after you ha ve tried these solutions, contact Philips customer ser vice representativ e . Common Problems No Picture (P ow er LED not lit)  Make sure th[...]

  • Page 47

    45 1 1. T roubleshooting & F AQ s  Eliminate the ver tical bars using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in V GA mode . Image appears blurr ed, indistinct or too dark  Adjust the contrast and br ightness on On-Screen Display . An "after -image", "burn-in" or "ghost image" r[...]

  • Page 48

    46 1 1. T roubleshooting & F AQ s Q3. After installing SmartControl Pr emium, when clicking on SmartControl Premium tab , nothing shows up after a while or a failure message sho ws, what happened? Ans.: It might be your graphic adaptor is not compatible with the Smar tControl Premium. If your graphic adaptor is one of the abov e mentioned brand[...]

  • Page 49

    47 1 1. T roubleshooting & F AQ s package . Monitor dr iver s (.inf and .icm ÀOHVZLOOEHLQVWDOOHGDXWRPDWLFDOO  Q4: How do I adjust the r esolution? Ans.: Y our video card/gr aphic dr iver and monitor together determine the availab le resolutions. Y ou can select the desired resolution under Windows ® Control Panel with the &[...]

  • Page 50

    48 1 1. T roubleshooting & F AQ s may cause "b ur n in", also known as "after -imaging" or "ghost imaging", on your screen. "Bur n-in", "after -imaging", or "ghost imaging" is a well-kno wn phenomenon in LCD panel technology . In most cases, the "burned in" or "atter -im[...]

  • Page 51

    49 1 1. T roubleshooting & F AQ s Q11: What is the optimum distance from m y eyes to the Monitor screen? Ans.: 80 cm is the optimal distance for comfor tab le reading. The sensor will advise you if y ou are > 90cm and < 70cm for distance activation. Q12: What is the optimum neck angle f or stress-free reading? Ans.: The best neck angle is[...]

  • Page 52

    © 2013 K oninklijk e Philips Electronics N.V . All rights r eser ved. Philips and the Philips Shield Emblem are r egistered trademarks of K oninklijk e Philips Electronics N.V . and are used under license from K oninklijk e Philips Electronics N.V . 6SHFLÀFDWLRQVDUHVXEMHFWWRFKDQJHZLWKRXWQRWLFH V ersion: M4241PE1T[...]