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Philips 298X4 manual

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Table of contents for the manual

  • Page 1

    www .philips.com/welcome 298P4 298X4 EN User manual 1 Customer care and war r anty 39 T roubleshooting & F A Qs 45[...]

  • Page 2

    T able of Contents 1. Important ................................................ 1 1.1 Safety precautions and maintenance ...1 1.2 Notational Descriptions ............................. 2 1.3 Disposal of product and packing material ................................................................3 2. Setting up the monitor ......................... [...]

  • Page 3

    1 1. Important 1 . Impor tant This electronic user’ s guide is intended for any one who uses the Philips monitor . T ak e time to read this user manual before y ou use your monitor . It contains impor tant information and notes regarding operating your monitor . The Philips guarantee applies provided the product is handled proper ly for its inten[...]

  • Page 4

    2 1. Important • T emper ature: 0-40°C 32-104°F • Humidity: 20-80% RH Important information for Burn-in/Ghost image • Alwa ys activate a moving screen sa v er program when you leav e your monitor unattended. Al ways activate a periodic screen refresh application if your monitor will display unchanging static content. Uninterr upted displa y[...]

  • Page 5

    3 1. Important 1.3 Disposal of pr oduct and packing material W aste Electrical and Electronic Equipment- WEEE Thi s ma rk ing o n th e prod uc t or on i ts p ack- agi ng il lus tr at es t ha t , und er E urop ea n Dire c- ti ve 2012/19/E U govern ing u sed e lec t ric al and e le ct roni c ap pli anc es , th is pro duc t m ay not b e dis po sed of [...]

  • Page 6

    4 2. Setting up the monitor 2 . Setting up the monitor 2.1 Installation Package contents 298P4: Dual-link DVI cable DP cable (Optional) Power cable Audio cable 298P4 2013 使用 产 品前 请阅读 使用 说 明 保留备用 user s manual 298X4: Dual-link DVI cable Power cable Audio cable HDMI cable ( Opti o n al ) 298X4 2013 使用 产 品前 ?[...]

  • Page 7

    5 2. Setting up the monitor 298X4: 1 . Place the monitor face do wn on a smooth surface . Pa y attention not to scratch or damage the screen. 2 . Hold the base with both hands. (1) Gently attach the base to the stand. (2) Use your ngers to tighten the screw located at the bottom of the base, and secure the base to the stand tightly . 2 1 Connect[...]

  • Page 8

    6 2. Setting up the monitor 298X4: 2 1 2 3 4 5 6 7 8 9 3 5 4 7 1 A C po wer switch 2 A C po wer input 3 DisplayP or t input 4 D VI input 5 HDMI1, HDMI2 input 6 DisplayP or t output 7 Audio input 8 Kensington anti-theft lock 9 Earphone jack Daisy-chain function Daisy-chain enables multiple monitor connections This Philips display is equipped with Di[...]

  • Page 9

    7 2. Setting up the monitor 2.2 Operating the monitor Description of the control buttons 5 4 3 2 1 7 6 1 Switch monitor’ s pow er ON and OFF . 2 Access the OSD menu . Conrm the OSD adjustment. 3 Adjust the OSD menu. 4 User preference key . Customize your o wn preference function from OSD to become the “user key”. 5 PiP/PbP/Off/Swap 6 Retur[...]

  • Page 10

    8 2. Setting up the monitor For example , if you selected [ Audio Sour ce ] as the hotkey , press the button on the front bezel, the [ Audio Sour ce ] menu appear s.        Independent audio pla yback, regardless of video input Y our[...]

  • Page 11

    9 2. Setting up the monitor The OSD Menu Below is an o verall view of the str ucture of the On-Screen Display . Y ou can use this as a reference when y ou want to work your way around the different adjustments later on. Main menu Sub menu Picture OSD Settings Setup Language Color Input Audio PiP/PbP Horizontal Vertical Transparency OSD Time Out Res[...]

  • Page 12

    10 2. Setting up the monitor Pivot 90˚ 0˚ 298X4: Tilt 20˚ -5˚ 2.3 MultiView What is it? Multiview enables activ e dual connect and view so that you can w or k with multiple devices like PC and Notebook side-by-side sim ultaneously , making complex multi-tasking w or k a breeze. Wh y do I need it? With the ultra high resolution Philips MultiView[...]

  • Page 13

    11 2. Setting up the monitor 2 . The MultiView selection menu appear s. Press ▲ or ▼ button to select.       3 . Press button to conr m your selection and then exit automatically . How to enable MultiView b y OSD menu? Besides pressing the hotkey directly on the front bezel , [...]

  • Page 14

    12 2. Setting up the monitor • PiP Size : When PiP is activated, there are three sub-window siz es to choose: [ Small ] , [ Middle ] , [ Large ]. B A (main) Small Middle Large • PiP Position : When PiP is activated, there are four sub-window positions to choose. T op-Left T op-Right B A (main) B A (main) Bottom-Left Bottom-Right B A (main[...]

  • Page 15

    13 2. Setting up the monitor 2.4 Remov e the Base Assembly for VESA Mounting Before y ou star t disassembling the monitor base , please follow the instructions below to av oid any possib le damage or injur y . 298P4: 1 . Extend the monitor base to its maximum height. 2 . Place the monitor face down on a smooth surface . Pa y attention not to scratc[...]

  • Page 16

    14 3. Image Optimization 3 . Image Optimization 3.1 SmartImage What is it? Smar tImage provides presets that optimiz e display for diff erent types of content, dynamically adjusting brightness, contrast, color and sharpness in real time . Whether you're working with text applications, displaying images or watching a video, Philips Smar tImage [...]

  • Page 17

    15 3. Image Optimization • Game: T ur n on over drive circuit for best response time , reduce jaggy edges for fast moving objects on screen, enhance contr ast ratio for br ight and dar k scheme , this profile deliv er s the best gaming experience for gamer s. • Econom y: Under this profile, brightness, contrast are adjusted and backlighti[...]

  • Page 18

    16 3. Image Optimization • The wizard will guide y ou through adjustment your monitor perf or mance step by step . • Y ou can go to Plug-in menu to launch wizard later on as well. • Y ou can adjust more options without wizard by Standard pane. Start with Standard pane Adjust menu • Adjust Menu allo ws you to adjust Brightness, Contrast, Foc[...]

  • Page 19

    17 3. Image Optimization Color menu • Color Menu allo ws you to adjust RGB, Black Level, White P oint, Display Gamma, Color Calibration, and Smar tImage (Please refer to Smar tImage section). • Y ou can follow the instruction and do the adjustment. • Refer to below table f or sub-menu item base on your input. • Example for Color Calibration[...]

  • Page 20

    18 3. Image Optimization 1 . "Show Me" star ts color calibration tutor ial. 2 . Star t - star ts the 6-step color calibration sequence . 3 . Quick View loads the before/after images. 4 . T o retur n to Color home pane , click the Cancel button. 5 . Enable color calibration - by default is on. If unchecked, does not allow f or color calibr[...]

  • Page 21

    19 3. Image Optimization • Displa ys cur rent preference settings. • A checked bo x enables the f eature. The check box is a toggle. • Enable Context Menu on desktop is checked (On) by default. Enable Context menu displays Smar tControl Premium selections for Select Preset and T une Display in the desktop right-click context menu. Disabled re[...]

  • Page 22

    20 3. Image Optimization availab le. All other Smar tControl Premium tabs are not availab le. • Displa y the Source instr uction pane and current input source setting. • On single input displa ys, this pane will not be visible. Options>Theft Deterr ence - Theft Deter rence Pane will onl y be active when selecting Theft Deterrence Mode from t[...]

  • Page 23

    21 3. Image Optimization DDC/CI, only the Help and Options tabs are availab le. Context Sensitive men u The Context Sensitive menu is Enab led by default. If Enable Context Menu has been check ed in the Options>Preferences pane, then the menu will be visible. The Context Menu has four entries: • Smar tControl Premium - When selected the About [...]

  • Page 24

    22 3. Image Optimization T ask T ra y Menu Disabled When the T ask T r ay is disab led in the preference folder , onl y the EXIT selection is availab le . T o completely remo ve Smar tControl Premium from the task tray , disable Run at Star tup in Options>Preferences. Note All the illustrations in this section are for reference only . Smar tCont[...]

  • Page 25

    23 3. Image Optimization Note If the outline of the region is not visible when dragging the window , “Show windows contents while dragging” is disab led. T o enable: 1 . In Control Panel, click System. 2 . Click Advanced system settings (For Vista & Win7 OS, this is located on the left sidebar) 3 . In P erformance section, click Settings. 4[...]

  • Page 26

    24 3. Image Optimization Left Click Menu Left click on the Desktop Par tition icon to quickly send the active windo w to any par tition without having to drag and drop. Releasing the mouse will send the window to the highlighted par tition. T ask T ra y Right Click The task tray also contains most of the features suppor ted in the title bar (with t[...]

  • Page 27

    25 3. Image Optimization  SmartDesktopPar titionDenitions Name Description Image Full Desktop Applies all settings to the entire desktop. V er tical Assesses the screen resolution and divides the display into two ev enly sized v er tical regions. For 90/270 maintain ver tical congur ation. Horizontal Assesses the screen resolution an[...]

  • Page 28

    26 3. Image Optimization Name Description Image Horizontal Split Bottom Assesses the screen resolution and divides the display into two ev enly sized horizontal regions, the bottom region is single , the top region is spilt into two ev enly sized regions For 90 Par tition 1&2 on r ight side V er tical P ar tition 3 on left side V er tical. For [...]

  • Page 29

    27 4. T echnical Specications 4 . T echnical Specifications Picture/Displa y Monitor Panel T ype AH-IPS Backlight W -LED system Panel Siz e 29" W (73 cm) Aspect Ratio 21:9 Pixel Pitch 0.2628 x 0.2628 mm Brightness 300 cd/m² Smar tContrast 20,000,000:1 Contrast Ratio (typ.) 1,000:1 Response Time (typ.) 14 ms (Gray to Gr ay) Smar tResponse 5[...]

  • Page 30

    28 4. T echnical Specications On Mode 46.3 W (typ .), 77.5 W (max.) (with audio and USB x4) ECO Mode 25.1W Energy Consumption (EnergyStar test method) A C Input V oltage at 100 V A C, 50 Hz A C Input V oltage at 115 V A C, 60 Hz A C Input V oltage at 230 V A C, 50 Hz Normal Oper ation (typ.) 39.1 W 38.7 W 38.5 W Sleep (Standby) (typ .) 0.3 W 0.3[...]

  • Page 31

    29 4. T echnical Specications Sleep (Standby) 1.024 BTU/hr 1.024 BTU/hr 1.024 BTU/hr Off 1.024 BTU/hr 1.024 BTU/hr 1.024 BTU/hr Off (A C Switch) 0 BTU/hr 0 BTU/hr 0 BTU/hr P ow er LED Indicator On mode: White , Standby/Sleep mode: White (blinking) P ow er Supply Built-in, 100-240 V A C , 50-60 Hz Dimensions Product with stand (WxHxD) 298P4: 700 [...]

  • Page 32

    30 4. T echnical Specications 4.1 Resolution & Preset Modes Maximum Resolution 2560 x 1080 @ 60 Hz (digital input) Recommended Resolution 2560 x 1080 @ 60 Hz (digital input) H. freq. (kHz) Resolution V . freq. (Hz) 31.47 720 x 400 70.09 31.47 640 x 480 59.94 35.00 640 x 480 66.67 37.86 640 x 480 72.81 37.5 640 x 480 75.00 37.88 800 x 600 60.[...]

  • Page 33

    31 5 . Pow er Management 5 . P ow er Management If you ha ve VESA DPM compliance display card or software installed in your PC, the monitor can automatically reduce its pow er consumption when not in use . If an input from a keyboard, mouse or other input device is detected, the monitor will 'wake up' automatically . The following tab le [...]

  • Page 34

    32 6. Regulatory Infomation 6 . Regulator y Information Lead-free Pr oduct Lead free display promotes environmentally sound reco ver y and disposal of waste from electrical and electronic equipment. T oxic substances like Lead has been eliminated and compliance with European community’ s stringent RoHs directive mandating restr ictions on hazardo[...]

  • Page 35

    33 6. Regulatory Infomation TCOCertied Congratulations! This product is designed for both y ou and the planet! TCO Development w or ks for sustainable IT - manufacture, use and recycling of IT products reecting environmental, social and economic responsibility . TCO Cer tied is a third par ty veried progr am, where ever y product mod[...]

  • Page 36

    34 6. Regulatory Infomation EPEA T (www .epeat.net) The EPEA T (Electronic Product Environmental Assessment T ool) progr am evaluates computer desktops, laptops, and monitor s based on 51 environmental criter ia developed through an extensive stakeholder consensus process suppor ted by US EP A. EPEA T system helps purchaser s in the pub lic and pri[...]

  • Page 37

    35 6. Regulatory Infomation Energy Star Declaration (298P4QJEB,298X4QJAB) (www .energystar .gov) As an ENERGY ST AR ® Par tner , we hav e determined that this product meets the ENERGY ST AR ® guidelines for energy efciency . Note W e recommend you switch off the monitor when it is not in use for a long time. Federal Communications Commission ([...]

  • Page 38

    36 6. Regulatory Infomation la réception des signaux de radio ou de télévision, ce qui peut être décelé en fermant l'équipement, puis en le remettant en fonction, l'utilisateur pourr ait essayer de corr iger la situation en prenant les mesures suivantes: • Réorienter ou déplacer l’antenne de réception. • Augmenter la dista[...]

  • Page 39

    37 6. Regulatory Infomation North Europe (Nordic Countries) Inf ormation (298P4QJEB,298X4QJAB) Placering/V entilation V ARNING: FÖRSÄKRA DIG OM A TT HUVUDBR YT ARE OCH UTT AG ÄR LÄTÅTK OMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLA TS. Placering/V entilation AD V ARSEL: SØRG VED PLA CERINGEN FOR, A T NETLEDNINGENS STIK OG STIKK ONT AKT ER NEM[...]

  • Page 40

    38 6. Regulatory Infomation EU Energy Label(298P4QJEB,298X4QJAB) The European Energy Label infor ms you on the energy efciency class of this product. The greener the energy efciency class of this product is the low er the ener gy it consumes. On the label, you can nd the energy efciency class, the av erage power consumption of this prod[...]

  • Page 41

    39 7. Customer care and war ranty black pix el. Other combinations of lit and dar k sub pixels appear as single p ixels of other colors. T ypes of Pix el Defects Pixel and sub pix el defects appear on the screen in different wa ys. There are two categor ies of pixel def ects and several types of sub pixel defects within each categor y . Bright Dot [...]

  • Page 42

    40 7. Customer care and war ranty Note A red or blue bright dot must be more than 50 percent brighter than neighbor ing dots while a green bright dot is 30 percent br ighter than neighboring dots. Black Dot Defects Black dot defects appear as pix els or sub pixels that are always dark or 'off'. That is, a dar k dot is a sub-pixel that sta[...]

  • Page 43

    41 7. Customer care and war ranty 7.2 Customer Care & W ar ranty For warr anty coverage information and additional suppor t requirement valid for your region, please visit www .philips.com/suppor t website for details. Y ou may also contact your local Philips Customer Care Center number listed below . Contact Information for WESTERN EUR OPE r e[...]

  • Page 44

    42 7. Customer care and war ranty Contact Information for CENTRAL AND EASTERN EUR OPE r egion: Countr y Call center CSP Consumer care n umber Belar us N/A IBA +375 17 217 3386 +375 17 217 3389 Bulgaria N/A LAN Ser vice +359 2 960 2360 Croatia N/A MR Ser vice Ltd +385 (01) 640 1111 Czech Rep . N/A Asuppor t 420 272 188 300 Estonia N/A FUJITSU +372 6[...]

  • Page 45

    43 7. Customer care and war ranty Contact Information for China: Countr y Call center Consumer care n umber China PCCW Limited 4008 800 008 Contact Information for NOR TH AMERICA : Countr y Call center Consumer care n umber U .S.A. EPI - e-center (877) 835-1838 Canada EPI - e-center (800)479-6696 Contact Information for APMEA region: Countr y ASP C[...]

  • Page 46

    44 7. Customer care and war ranty Vietnam FPT Ser vice Informatic Company Ltd. - Ho Chi Minh City Branch +84 8 38248007 Ho Chi Minh City +84 5113.562666 Danang City +84 5113.562666 Can tho Province Mon.~Fri. 8:00-12:00, 13:30-17:30 Sat. 8:00-12:00 Philippines EA Global Supply Chain Solutions ,Inc. (02) 655-7777; 6359456 Mon.~Fr i. 8:30am~5:30pm Arm[...]

  • Page 47

    45 8. T roubleshooting & F A Qs 8 . T r oubleshooting & F A Qs 8.1 T r oubleshooting This page deals with problems that can be corrected by a user . If the problem still per sists after you ha ve tried these solutions, contact Philips customer ser vice representativ e . Common Problems No Picture (P ow er LED not lit) • Make sure the po w[...]

  • Page 48

    46 8. T roubleshooting & F A Qs • Eliminate the v er tical bar s using the Phase/ Clock of Setup in OSD Main Controls. It is valid only in V GA mode . Image appears blurr ed, indistinct or too dark • Adjust the contrast and br ightness on On-Screen Display . An "after -image", "burn-in" or "ghost image" remains[...]

  • Page 49

    47 8. T roubleshooting & F A Qs Ans.: If the following actions were ex ecuted, the monitor driver may need to be re- installed. • Changed video graphic adapter to another one • Updated video driver • Activities on OS, such as ser vice pack or patch • Run Windows Update and updated monitor and/or video driver • Windo ws was booted with[...]

  • Page 50

    48 8. T roubleshooting & F A Qs 8.3 General F AQs Q1: When I install my monitor what should I do if the screen sho ws 'Cannot displa y this video mode'? Ans.: Recommended resolution for this monitor : 2560 × 1080 @ 60 Hz. • Unplug all cab les, then connect your PC to the monitor that you used previousl y . • In the Windows Star t[...]

  • Page 51

    49 8. T roubleshooting & F A Qs 1. Color T emper ature: The six settings are 5000K, 6500K, 7500K, 8200K, 9300K and 11500K. With settings in the 5000K range the panel appear s "war m, with a red-white color tone", while a 11500K temperature yields "cool, b luewhite toning". 2. sRGB: This is a standard setting for ensuring cor[...]

  • Page 52

    50 8. T roubleshooting & F A Qs 8.4 Daisy Chain F AQs Q1: Which graphic cards can support Daisy Chain? Ans.: With Daisy chain function, AMD graphic card HD6850 or abov e is required. For other brand gr aphic cards, please check your graphics card vendor for the latest DisplayP or t daisy chain dr iver suppor t. Q2: Does DP cable hav e to be v1.[...]

  • Page 53

    © 2014 K oninklijk e Philips N.V . All rights reser ved. Philips and the Philips Shield Emblem are r egistered trademarks of K oninklijk e Philips N.V . and are used under license from K oninklijk e Philips N.V . Specicationsaresubjecttochangewithoutnotice. V ersion: M4298PXE2T[...]