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Philips 6900 manual

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Table of contents for the manual

  • Page 1

    Philips Lif eline CareP ar tner Comm unicator 6900/6800/A T Ser ies Units User’ s Manual[...]

  • Page 2

    Philips Lifeline 6900/6800/A T Series User’ s Manual 2 Impor tant Phone Numbers List of My “Responders” and “P eople to Notify”: “Responders” ar e people y ou know whom Lif eline will call to come to y our assistance in case of an emergency . “People to Notify” ar e people who will be notified that y ou r equir ed help but who ar [...]

  • Page 3

    3 Philips Lifeline 6900/6800/A T Series User’ s Manual Contents Y our Philips Lif eline Ser vice ..................................................... 5 W elcome to Philips Lifeline ..................................... 6 Setting Up Y our Lifeline Service .............................. 6 Calling for Help ..........................................[...]

  • Page 4

    Philips Lifeline 6900/6800/A T Series User’ s Manual 4 Y our Contact Inf ormation .................................................... .. 31 What Is a “Responder”? ......................................... 32 Choosing a Responder ........................................... 32 Who Ar e “P eople to Notify”? ............................... 3[...]

  • Page 5

    5 Philips Lifeline 6900/6800/A T Series User’ s Manual Philips Lifeline 6900/6800/A T Series User’ s Manual Y our Philips Lifeline Ser vice T opics described in this chapter include: W elcome to Philips Lifeline ..................................... 6 Setting Up Y our Lifeline Service ............................. 6 Calling for Help ...........[...]

  • Page 6

    Philips Lifeline 6900/6800/A T Series User’ s Manual 6 W elcome to Philips Lifeline This section discusses ev er ything y ou will need to know about using y our Lifeline Ser vice. Setting Up Y our Lifeline Ser vice Y our Lifeline Communicator m ust be properl y set up, and the cov erage range of your P ersonal Help Button must be determined for y[...]

  • Page 7

    7 Philips Lifeline 6900/6800/A T Series User’ s Manual Note: If you cannot speak or be hear d, the Personal Response Associate will tr y calling y ou back on your telephone. If y ou cannot answ er the phone or if the Personal Response Associate cannot hear y ou, Lifeline will send help to your home. 3. The Response Center will assess the situatio[...]

  • Page 8

    Philips Lifeline 6900/6800/A T Series User’ s Manual 8 Hands-Fr ee T elephone Answ ering Y our Communicator has a featur e that allows y ou to answ er r outine telephone calls by simply pr essing your P ersonal Help Button while the telephone is ringing. 1 . When the telephone rings, wait for it to ring at least tw o times, and then press y our P[...]

  • Page 9

    9 Philips Lifeline 6900/6800/A T Series User’ s Manual Fr equently Ask ed Questions What happens if I send a Help Call and the Response Center can’ t hear me? The Lifeline P ersonal Response Associate will pr obably be able to hear y ou thr ough the highly sensitive micr ophone. How ev er , if y ou cannot speak or be heard, Lifeline will call y[...]

  • Page 10

    Philips Lifeline 6900/6800/A T Series User’ s Manual 10 Can Lifeline be used with digital or Internet-based (V oIP) phone ser vice? Lifeline can be used on either traditional or V oIP-based phone ser vice. But please be prudent with the pr ovider you choose. Ther e ar e differ ences in the quality of ser vice fr om different pr oviders, and not a[...]

  • Page 11

    11 Philips Lifeline 6900/6800/A T Series User’ s Manual Ser vice[...]

  • Page 12

    Philips Lifeline 6900/6800/A T Series User’ s Manual 12 Y our Philips Lifeline Communicator[...]

  • Page 13

    13 Philips Lifeline 6900/6800/A T Series User’ s Manual Communicator Philips Lifeline 6900/6800/A T Series User’ s Manual Y our Philips Lifeline Communicator T opics described in this chapter include: Featur es ...................................................................... 14 Safety Inf ormation .........................................[...]

  • Page 14

    Philips Lifeline 6900/6800/A T Series User’ s Manual 14 F eatur es: Fr ont See the T roub leshooting Guide on page 37 f or more information about what to do if the lights ar e flashing. Y our Philips Lifeline Communicator Antenna Receiv es the signal fr om your P ersonal Help Button Y ello w Status Light Will flash when the Reset Bar needs to be [...]

  • Page 15

    15 Philips Lifeline 6900/6800/A T Series User’ s Manual F eatur es: Back Communicator V olume Control Contr ols the volume le vel of the Lifeline Associate and the v oice pr ompts P o wer Switch Must be on at all times for y our Lifeline ser vice to w ork T elephone Connector Connects y our Communicator to y our household phone jack Purple Phone [...]

  • Page 16

    Philips Lifeline 6900/6800/A T Series User’ s Manual 16 Safety Inf ormation 1 . The Comm unicator must be placed in an indoor living area. 2 . If an y phones are left off the hook, ther e will not be a dial tone and the Communicator will not be able to place a Help Call. This pr oblem can be addressed b y plugging the Communicator phone cord into[...]

  • Page 17

    17 Philips Lifeline 6900/6800/A T Series User’ s Manual Communicator Cleaning Y our Communicator K eep the Communicator fr ee of dust by wiping it with a soft cotton cloth. If additional cleaning is requir ed, follow the steps below: 1 . T urn the PO WER switch OFF , and unplug the po w er cord fr om the electrical outlet. Unplug the telephone co[...]

  • Page 18

    Philips Lifeline 6900/6800/A T Series User’ s Manual 18 Y our Philips Lifeline Communicator Fr equently Ask ed Questions Ho w can I be sure m y Lifeline Communicator is w orking? The Communicator is w orking properl y if the green status light on it is showing a steady gr een. If the gr een and yellow lights ar e flashing, press the Reset Bar to [...]

  • Page 19

    19 Philips Lifeline 6900/6800/A T Series User’ s Manual Communicator What is the differ ence between the r ed Help Button on the Communicator and the P ersonal Help Button ar ound m y neck or on m y wrist? They both function in the same wa y , placing calls to our Response Center when pr essed. But the button around y our neck (or on y our wrist)[...]

  • Page 20

    Philips Lifeline 6900/6800/A T Series User’ s Manual 20 Y our Personal Help Button[...]

  • Page 21

    21 Philips Lifeline 6900/6800/A T Series User’ s Manual P ersonal Help Button Philips Lifeline 6900/6800/A T Series User’ s Manual Y our P ersonal Help Button T opics described in this chapter include: About Y our Personal Help Button ........................22 Adjusting Y our Help Button Cord and Strap ......24 Using the Wrist Strap ..........[...]

  • Page 22

    Philips Lifeline 6900/6800/A T Series User’ s Manual 22 Y our Personal Help Button About Y our P ersonal Help Button Y our Lifeline Communicator allo ws you to summon assistance 24 hours a da y by simpl y pressing y our waterproof P ersonal Help Button. When y ou pr ess y our P ersonal Help Button, it transmits a signal to y our Lifeline Comm uni[...]

  • Page 23

    23 Philips Lifeline 6900/6800/A T Series User’ s Manual P ersonal Help Button 4 . Y ou ma y order additional P ersonal Help Buttons for other members of y our household. Contact Philips Lifeline . 5 . Be sur e to test the range of your P ersonal Help Button when y ou set up the system. See the Quick Setup Guide for instructions. 6 . Do not r emov[...]

  • Page 24

    Philips Lifeline 6900/6800/A T Series User’ s Manual 24 Y our Personal Help Button Adjusting Y our P ersonal Help Button Neck Cor d and Strap T o shor ten: With a tab betw een y our first finger and thumb of each hand, slide both tabs apart in line with your shoulders. T o lengthen: Pull one strand of the neck cord while sliding the tab to the ba[...]

  • Page 25

    25 Philips Lifeline 6900/6800/A T Series User’ s Manual P ersonal Help Button T o attach: 1 . Mo ve the PO WER switch on the back of the Lifeline Comm unicator to the OFF position befor e attaching the wrist strap . 2 . Remo ve the watch pins at each end of the button by inserting a small paper clip or similar tool into the holes located on both [...]

  • Page 26

    Philips Lifeline 6900/6800/A T Series User’ s Manual 26 Y our Personal Help Button Cleaning Y our P ersonal Help Button Y our P ersonal Help Button is completely waterpr oof, so you can submerge it in warm water for easy cleaning. 1 . T urn the PO WER switch on the back of y our Communicator to the OFF position. This ensures that a false Help Cal[...]

  • Page 27

    27 Philips Lifeline 6900/6800/A T Series User’ s Manual P ersonal Help Button Setting Up a Ne w P ersonal Help Button If y ou r eceiv e a new P ersonal Help Button fr om Lifeline , y ou ma y need to set it up to w ork with your Lifeline Communicator . If so , please complete the following steps: 1 . With the PO WER switch on the back of your Comm[...]

  • Page 28

    Philips Lifeline 6900/6800/A T Series User’ s Manual 28 Y our Personal Help Button Fr equently Ask ed Questions Can I w ear m y P ersonal Help Button in the sho w er or bath? Y es! The P ersonal Help Button is completely waterpr oof, and we ask that y ou w ear it at all times whenev er you ar e in your home. The bathr oom is a high-risk area wher[...]

  • Page 29

    29 Philips Lifeline 6900/6800/A T Series User’ s Manual P ersonal Help Button What happens if I push m y P ersonal Help Button and I can’ t get to the phone or Comm unicator? Sta y wher e you ar e . Y our Lifeline Communicator contains a highl y sensitiv e micr ophone and a loud speaker . If you still can’ t hear it or answ er the Lifeline P [...]

  • Page 30

    Philips Lifeline 6900/6800/A T Series User’ s Manual 30 Y our Responder and Notify Information[...]

  • Page 31

    31 Philips Lifeline 6900/6800/A T Series User’ s Manual Responders Philips Lifeline 6900/6800/A T Series User’ s Manual Y our Contact Information T opics described in this chapter include: What Is a “Responder”? .......................................... 32 Choosing a Responder ............................................32 Who Ar e “P eo[...]

  • Page 32

    Philips Lifeline 6900/6800/A T Series User’ s Manual 32 Y our Contact Information What Is a “Responder”? As a Lifeline subscriber , y ou should ha ve one or mor e people who ha ve agr eed to be “Responders. ” These ar e people you know whom Lif eline will call in an emergency , when appr opriate. Examples include: neighbors, friends, rela[...]

  • Page 33

    33 Philips Lifeline 6900/6800/A T Series User’ s Manual Responders Who Ar e “P eople to Notify”? When y ou pr ovide your personal inf ormation to Lifeline , y ou ar e ask ed which people you w ould lik e to ha v e r espond in the ev ent of an incident. These are “Responders. ” T ypicall y , these ar e family , friends and neighbors who ar[...]

  • Page 34

    Philips Lifeline 6900/6800/A T Series User’ s Manual 34 T roubleshooting[...]

  • Page 35

    35 Philips Lifeline 6900/6800/A T Series User’ s Manual T roubleshooting Philips Lifeline 6900/6800/A T Series User’ s Manual T r oubleshooting The follo wing chapter pr ovides some simple tr oubleshooting tips. If y ou ha ve an y questions about your Philips Lifeline Comm unicator , P ersonal Help Button or other aspects of y our Lifeline Ser [...]

  • Page 36

    Philips Lifeline 6900/6800/A T Series User’ s Manual 36 T roubleshooting What the Communicator Lights Indicate Gr een Y ellow Red What It Means OFF OFF OFF Unit does not ha ve po wer or is switched off. ON OFF OFF Unit is r eady for use. FLASH FLASH OFF Reset Bar should be pr essed for an announcement. ON OFF FLASH Dur ing Help Call Help Call to [...]

  • Page 37

    37 Philips Lifeline 6900/6800/A T Series User’ s Manual T roubleshooting How to Respond to Announcements Announcement What to Do “P ersonal Help Button, code ####, r equir es ser vice. ” The batter y in the P ersonal Help Button (or another device) is low and needs to be r eplaced by Lifeline. Lifeline will contact y ou to arrange the r eplac[...]

  • Page 38

    Philips Lifeline 6900/6800/A T Series User’ s Manual 38 Regulator y Compliance[...]

  • Page 39

    39 Philips Lifeline 6900/6800/A T Series User’ s Manual Regulator y Compliance Philips Lifeline 6900/6800/A T Series User’ s Manual Regulator y Compliance T opics described in this chapter include: FCC and Canadian A CT A Regulations ................40 Requir ements for USA ............................................40 Requir ements for Canada[...]

  • Page 40

    Philips Lifeline 6900/6800/A T Series User’ s Manual 40 Regulator y Compliance FCC and Canadian A CT A Regulations Y our Communicator has been r egistered with the U .S. F ederal Communications Commission (FCC) and the Canadian Administration Council for T erminal Attachments (A CT A), in accordance with Part 15 and Par t 68. Requir ements for th[...]

  • Page 41

    41 Philips Lifeline 6900/6800/A T Series User’ s Manual Regulator y Compliance Excessiv e RENs on a telephone line ma y r esult in the devices not ringing in r esponse to an incoming call. In most, but not all, areas, the sum of RENs should not exceed fiv e (5.0). T o be certain of the number of de vices that ma y be connected to a line , as dete[...]

  • Page 42

    Philips Lifeline 6900/6800/A T Series User’ s Manual 42 Regulator y Compliance The telephone compan y ma y mak e changes in its facilities, equipment, operations or procedur es that could affect the operation of the equipment. If this happens, the telephone compan y will pr ovide advance notice in order f or you to mak e necessar y modifications [...]

  • Page 43

    43 Philips Lifeline 6900/6800/A T Series User’ s Manual Regulator y Compliance A CT A (Administration Council for T erminal Attachments) Information This equipment complies with Par t 68 of the FCC rules and the r equir ements adopted by the A CT A. On the bottom of this equipment is a label that contains, among other information, a pr oduct iden[...]

  • Page 44

    Philips Lifeline 6900/6800/A T Series User’ s Manual 44 Regulator y Compliance Caution: If the above diagram is not used, this equipment cannot r epor t an alarm when other equipment (telephone, ans w ering system, computer modem, etc .) connected to the same phone line is in use . P atent Information One or mor e of the follo wing U .S. Patents [...]

  • Page 45

    45 Philips Lifeline 6900/6800/A T Series User’ s Manual Regulator y Compliance Requir ements for Canada Depar tment of Comm unications— Go v ernment of Canada Notice The Canadian Depar tment of Comm unications label identifies cer tified equipment. This cer tification means that the equipment meets cer tain telecomm unications network pr otecti[...]

  • Page 46

    Philips Lifeline 6900/6800/A T Series User’ s Manual 46 Regulator y Compliance Excessiv e RENs on a telephone line ma y r esult in the devices not ringing in r esponse to an incoming call. In most, but not all, areas, the sum of RENs should not exceed fiv e (5.0). T o be certain of the number of de vices that ma y be connected to a line , as dete[...]

  • Page 47

    47 Philips Lifeline 6900/6800/A T Series User’ s Manual Regulator y Compliance The telephone compan y ma y mak e changes in its facilities, equipment, operations or procedur es that could affect the operation of the equipment. If this happens, the telephone compan y will pr ovide advance notice in order f or you to mak e necessar y modifications [...]

  • Page 48

    Philips Lifeline 6900/6800/A T Series User’ s Manual 48 Regulator y Compliance A CT A (Administration Council for T erminal Attachments) Information This equipment complies with Par t 68 of the FCC rules and the r equir ements adopted by the A CT A. On the bottom of this equipment is a label that contains, among other information, a pr oduct iden[...]

  • Page 49

    49 Philips Lifeline 6900/6800/A T Series User’ s Manual Regulator y Compliance Caution: If the above diagram is not used, this equipment cannot r epor t an alarm when other equipment (telephone, ans w ering system, computer modem, etc .) connected to the same phone line is in use . P atent Information One or mor e of the follo wing U .S. Patents [...]

  • Page 50

    Philips Lifeline 6900/6800/A T Series User’ s Manual 50 Regulator y Compliance NO TICE T O THE USER: An y changes or modifications not expr essly a ppr oved b y Philips Lifeline for compliance could v oid y our authority to operate the equipment. • Field Str ength — Less than 5900 uV/m at 3m • Operating Fr equency — 312 MHz • C[...]

  • Page 51

    51 Philips Lifeline 6900/6800/A T Series User’ s Manual[...]

  • Page 52

    Philips Lifeline 111 La wrence Str eet Framingham, MA 01702-8156 T el: 1-800-451-0525 www .lifelinesystems.com Philips Lifeline Canada 95 Barber Greene Road, Suite 105 T oronto , Ontario , Canada M3C 3E9 T el: 1-800-387-8120 www .lifeline.ca ©2011. All rights reserved. Button signal range ma y var y due to en vironmental factors. P/N 0940765, Rev [...]