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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Philips 9500, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Philips 9500 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Philips 9500. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Philips 9500 should contain:
- informations concerning technical data of Philips 9500
- name of the manufacturer and a year of construction of the Philips 9500 item
- rules of operation, control and maintenance of the Philips 9500 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Philips 9500 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Philips 9500, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Philips service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Philips 9500.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Philips 9500 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
CareP ar tner ® T elephone With Reminder s Model 9500 User’ s Manual Black and white version For use with newsprint and other one-color applications. 1 x ‘P’ height 1 x ‘P’ height 1 x ‘P’ height 1 x ‘P’ height 1 x ‘P’ height 1 x ‘P’ height Philips wordmark and Lifeline K100[...]
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Page 2
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Page 3
T ab le of Contents 5 The CarePartner T elephone with Reminders 6 V oiceAssist ® 8 CarePartner T elephone Featur es 9 Using Y our Medical Alert Ser vice When Y ou Need Help 11 Using the Inactivity Timer (optional) 12 The Reminder Message 13 Using Y our CarePartner T elephone Featur es 16 Care and Maintenance 17 Accessories for Y our CarePartner T [...]
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Page 4
Model 9500 User’ s Manual 4 Congratulations on your choice of the Philips Lif eline Car ePartner T elephone with Reminders. F or o ver 30 y ears, Philips Lifeline has been North America’ s leading pr ovider of medical alert products and services, and curr entl y w e are helping hundreds of thousands of people acr oss the United States and Canad[...]
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Page 5
Model 9500 User’ s Manual 5 Car ePar tner T elephone Featur es The CarePartner T elephone with Reminders allows y ou to call for help 24 hours a da y by pr essing your P ersonal Help Button. • When pr essed, the lightweight, waterpr oof P ersonal Help Button signals the CarePartner T elephone to call for help . • V oiceAssist claries the o[...]
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Page 6
Model 9500 User’ s Manual 6 V oiceAssist The CarePartner T elephone with Reminders is equipped with V oiceAssist, a friendly , reassuring v oice that claries the operation of the Car ePar tner T elephone and mak es it easy to use . Help Alarms Situation Messag e Pla yed When you pr ess either your P ersonal Help Button or the red HELP button ?[...]
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Page 7
Model 9500 User’ s Manual 7 Monthly Check-in F eatur e The monthly check-in featur e reminds y ou to test your Car ePar tner T elephone and P ersonal Help Button. If you ha v e not pressed y our Personal Help Button to contact the Response Center for 30 consecutiv e da ys, V oiceAssist will announce a gentle reminder when you pr ess the RESET but[...]
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Page 8
Model 9500 User’ s Manual 8 CareP ar tner T elephone Features P o wer Switch T urns your medical alert and telephone features on and off. The pow er switch must be on at all times to receiv e the benets of your Lif eline Ser vice . P ersonal Help Button Signals your Car ePar tner T elephone to dial the Response Center when pressed. Antenna Rec[...]
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Page 9
Model 9500 User’ s Manual 9 Using Y our Medical Aler t Ser vice When Y ou Need Help Follo w this simple procedur e if you ev er need assistance . T o initiate a call into the Response Center , your Car ePar tner T elephone with Reminders must be installed pr operly and your P ersonal Help Button must be pressed within range of y our CarePartner T[...]
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Page 10
Model 9500 User’ s Manual 10 Important Monthly Check-in Call: At least once a month you should conduct a Monthly Check-in Call to ensur e that your P ersonal Help Button and CarePartner T elephone ar e functioning pr operly . T o do this, simply press your P ersonal Help Button and wait for the Response Center to contact you. T ell the Response C[...]
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Page 11
Model 9500 User’ s Manual 11 Many subscribers lik e the added saf ety and security offer ed by the Inactivity Timer . This featur e ensur es that the Response Center will automatically check on you if y ou fail to reset y our CarePartner T elephone with Reminders each morning and night.This back-up safety featur e will send a call for help to the[...]
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Page 12
Model 9500 User’ s Manual 12 The Reminder Message When it is time for a r eminder message to pla y: 1 . The CareP artner T elephone chime sounds. 2. The curr ent time is announced. 3. The CareP artner T elephone sa ys, “Reminder . Please press y ello w RESET to hear your messag e . ” This will repeat e very 15 seconds until you respond b y pr[...]
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Page 13
Model 9500 User’ s Manual 13 Using Y our T elephone Features Memor y Dial Buttons Each memor y dial button automatically dials a stored telephone number when pressed. Speak erphone Button For hands-fr ee conv ersation. K eypad Oversized, easy-to- read k eys. K e ys light up when you lift the handset or press the speak erphone button to dial a cal[...]
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Page 14
Model 9500 User’ s Manual 14 V olume Contr ols Y our CarePartner T elephone with Reminders allows y ou to contr ol the volume of the speak erphone, ringer and handset: • T o raise the v olume …slide the control a wa y fr om you. • T o lo w er the volume …slide the contr ol toward y ou. Speak erphone The speak erphone feature allo ws you t[...]
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Page 15
Model 9500 User’ s Manual 15 How to Stor e a Number for Memor y Dialing Each of the four memory dial buttons can store a telephone number that is up to 15 digits long. The telephone numbers stored in memory are automatically dialed with one touch of the appr opriate memor y dial button. STEP 1 : With the handset on-hook, press the pound k ey (#).[...]
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Page 16
Model 9500 User’ s Manual 16 Care and Maintenance It is important to periodically clean and test your Car ePar tner T elephone with Reminders and your P ersonal Help Button. Cleaning Y our CarePartner T elephone K eep free of dust by wiping with a soft cotton cloth. If additional cleaning is requir ed: STEP 1 : T urn the PO WER switch OFF , and u[...]
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Page 17
Model 9500 User’ s Manual 17 Accessor ies for Y our CareP ar tner T elephone with Reminder s For inf ormation about these optional accessories for the CarePartner T elephone, contact your Philips Lif eline ser vice provider . The Philips Lifeline Smok e Detector (Model SA300) A batter y-operated, wireless smok e detector that calls for help o v e[...]
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Page 18
Model 9500 User’ s Manual 18 Batter ies and Ser vice Y our CarePartner T elephone with Reminders uses a factor y-installed 6V , 0.5Ah rechargeable battery , located in the batter y compar tment beneath the memor y dial card. The batter y must be connected at all times to ensure back-up battery operation during power outages. This batter y will pr[...]
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Page 19
Model 9500 User’ s Manual 19 T roub leshooting Guide Condition Green PO WER light is OFF . Green PO WER light is ashing and phone has dial tone. Green PO WER light is ashing and phone has no dial tone. Y ellow RESET light is ON. Meaning CarePartner T elephone with Reminders is not receiving po wer . A C pow er is not a vailable . The CarePa[...]
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Page 20
© 2007. All rights r eserved. Lifeline is a register ed trademark of Philips. P/N 0940279 Rev . 02 Philips Lifeline 111 La wrence Str eet Framingham, MA 01702-8156 Philips Lifeline Canada 95 Barber Greene Road, Suite 105 T oronto , Ontario , Canada M3C 3E9 T elephone: 800-387-8120 www .lifeline.ca[...]