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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Philips Telephone Answering Machine, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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First and foremost, an user manual of Philips Telephone Answering Machine should contain:
- informations concerning technical data of Philips Telephone Answering Machine
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- safety signs and mark certificates which confirm compatibility with appropriate standards
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Table of contents for the manual
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Page 1
Ι∆937_ΙΦΥ_ΕΝ.βοοκ Παγε 3 Φρι δ αψ , ∆εχεµβερ 16, 200 5 1:15 ΠΜ User manual EN[...]
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Page 2
ΣΕ43 5 _ΙΦΥ_ΕΝ . β οοκ Πα γ ε 3 Φρι δ αψ, ∆ εχεµβερ 1 6 , 20 0 5 1:15 Π Μ[...]
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Page 3
3 EN 4 Important Information 4 For your safety 4 Installation requirements 4 Need Help? 5 What’s in the box? 6 Your ID937 6 Overview of the handset 9 Overview of the base station 9 Main features of your ID937 11 Connect 12 Install 16 Call 20 Phonebook 25 Call log 27 SMS 35 Clock & Alarm 37 Personal Settings 42 Advanced Settings 48 Network Ser[...]
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Page 4
4 EN Important Information For your safety This equipment is not designed to mak e emergency calls in the event of a power failure. Alternative arrangements should be made for access to emerg ency calls. To avoid damage or malfunction: - Do not allow the product to c ome into contact with liqu id. - Do not open it as you could be exposed to high vo[...]
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Page 5
5 EN What’s in the box? The following accessories are included with your ID937: Power supply for base station Line cord User Guide Warranty card The line adaptor may not be attached to the line cord. In this case, you have to connect the line adaptor to the line cord first before plugging the line cord to the line socket. In multihandset packs, y[...]
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Page 6
6 EN Your ID937 Overview of the handset LCD Screen Talk key Keypad lock key . Up/Down Navigation keys Earpiece Right Soft key Hang-up key Alphanumeric keypad Case key / Pause key / Ringer off key Intercom key Loudspeaker key Event LED (top of the handset) Left Soft key Microphone ID937_IFU_EN.book P age 6 Friday, De cember 1, 2006 1 2:23 PM[...]
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Page 7
7 EN Your ID937 Handset keys Soft key Press To m Enter the main menu from stand-by mode. Select the function displayed on the handset scr een directly above it. Activate mute function during a call. Switch on the backlight. > Go to redial list from stand-by mode. Select the function displayed on the handset scr een directly above it. Initiate a [...]
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8 EN Your ID937 Display icons & symbols In stand-by mode, several icons & symbols may be displayed on the top row of the handset screen. When there are new events, such as new missed calls , new SMS, voicemail or answering machine messages received, the following icons, togeth er with the number of occurrences are displayed in the middle of[...]
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Page 9
9 EN Your ID937 Overview of the base station Main features of your ID937 The following is an overvi ew of the menu options that are available in your ID937. For detailed explanation of the menu options, please refer to the co rresponding sections in this User Guide. Menu To Page SMS Setup, write/ read SMS, etc. 27 PHONEBOOK Add, edit, manage phoneb[...]
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10 EN Your ID937 Menu navigation The basic steps of navigating through the menus and options are as follow s: Task Action Illustration Enter main menu/menu options Choose MENU by pressing the key directly below it (left soft key m ) • Go to a specific menu/option • Confirm your selection 1. Press : key to scroll to your desired menu/option 2. C[...]
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Page 11
11 EN Connect The location o f your base station can have an effect on the range and performance of your ID937 (see TIP below). Connecting the Base Station 1. Place the base station in a central location near the telephone line socket and electricity sockets. 2. Connect the supplied splitter to the connector at the back of the base station and then[...]
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Page 12
12 EN Install Install battery Your ID937 is supplied with 2 rechargeable batteries a llowing approximately up to 12 hours of talk-time and up to 150 hours st and-by time. Before using the handset , the batteries have to be installed and fully charged. 1. Use the coin or screwdriver to un lock the battery cover. 2. Place the batteries as indicated a[...]
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Page 13
13 EN Install 2. A charging animation on the ha ndset in dicates that the battery is charging. 3. Leave it there until the ba tteries are fully charged (at least 24 hours). 4. The handset is fully charged when the charging animation stops and is displayed. Low battery warning The battery level is shown at the top left of the ha ndset screen. When t[...]
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14 EN Install Set date and time 1. Press m MENU . 2. Scroll : to Clock & Alarm and press m SELECT . 3. Press m SELECT to enter Set Date/Time . 4. Enter current time (HH:MM) and cu rrent date (DD/MM/YY) and pr ess m OK . Now, you are ready to use your phone. Basic operations of your ID937 Make a call Enter the phone number (max imum 20 digits) a[...]
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15 EN Install Screen and keypad backlight The backlight remains on for 20 seconds after each activa tion such as an incoming call, key presses, lifting up the handset off the base station, et c. The colo ur of the LCD and keypad backlight is WHITE. For setup details, please refer to "Backlight time" on page 41. Event LED The event LED on [...]
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16 EN Call Make a call Predialling 1. Enter the phone number (maximum 20 digits). 2. Press r to dial the number. Direct dialling 1. Press r or v to take the line. 2. Enter the phone number. Call from redial list 1. Press > REDIAL in stand-by mode. 2. Scroll : to an entry in the redial list. 3. Press r to dial the number. Call from the call log 1[...]
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Page 17
17 EN Call Handsfree answering When the phone rings, pr ess v key . End a call Press e key. Calls in-progress The following options are available during a call : Adjust earpiece volume 1. Press : to select from Volume 1 to Volume 5 . Mute/unmute the handset 1. During a call, press m MUTE to turn off the microphone so that your correspo ndent cannot[...]
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Page 18
18 EN Call Initiate a second call (subscription dependent) 1. Press > OPTION and selec t Init. 2ND Call to put the cu rrent call o n hold an d in itiate a second external call. Consult phonebook 1. Press > OPTION and select Phonebook to access and review phonebook entries. 2 . Pr e s s r o n t h e selected ph o n ebook en t r y, t h e co r r [...]
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Page 19
19 EN Call Switch between an internal and external call 1. Press c key once to switch between an internal call and external call. Three-party conference call The conference call feature allows one external call to be shared with two handsets (in intercom). T he three parties can share the conversation and no n etwork subscription is required. 1. Pr[...]
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Page 20
20 EN Phonebook Your ID937 can store up to 250 phonebook memo ries, including 10 direct access memories ( 0 to 9 ). Each phonebook entry can have a maximum of 20 digits for the phone number and 14 characters for name. Access phonebook 1. Press d in stand-by mode or press m MENU , scroll : to Phonebook and press m SELECT , scroll : to List and press[...]
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Page 21
21 EN Phonebook 5. Scroll : to choose a group ( <No Group> , <Group A> , <Group B> , <Group C> ) and press m SELECT . A validation tone is emitted. Edit a phonebook entry 1. Press m MENU , scroll : to Phonebook and press m SELEC T , scroll : to Edit Entry and press m SELECT . 2. Scroll : to the entry you wish to edit and pre[...]
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Page 22
22 EN Phonebook Store direct access memory You can store up to10 direct access memories (Key 0 to 9 ). A long press on the keys in stand-by mode will automatically dial the stored phone number. 1. Press m MENU , scroll : to Phonebook and press m SELECT , scroll : to Direct Memory and press m SELECT . 2. Select a key ( Key 0 to Key 9 ) and press m V[...]
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Page 23
23 EN Phonebook 2. Slide the SIM card between the reta ining c lips, microchip facing down, until it stops. 3. Slide the SIM card cover back on the base station until it latches. 4. On the handset, press m MENU , scroll : to Phonebook and press m SELECT , scroll : to Copy from SIM and press m SELECT . 5. Scroll : to Copy All or Select Entry . If yo[...]
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Page 24
24 EN Phonebook If you choose Select Entry , you can browse the phonebook ent ries and select the ones you wish to copy. For each selected entry, you will be prompted on th e selected handsets whethe r or not to overwrite the phonebook entry in the target phonebook. 3. Press m SELECT to confirm. 4. The handset numbers which are available for transf[...]
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Page 25
25 EN Call log The call log offers quick access to the Call List , Answ. Machine and SMS sub-menus. The Call Lis t records the last 30 entries of your incoming calls. If you have s ubscr ibed to Caller Line Identification service, the iden tity of the caller (caller’s number or name) will be displayed to gether with the date and time of the call.[...]
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Page 26
26 EN Call log Access redial list 1. Press > REDIAL in stand-by mode and scroll : to view the entries. View details of a redial list entry 1. Press > REDIAL in stand-by mode and scroll : to s elect an entry. 2. Press m MEN U and press m SELECT to View . Save redial list entry to phonebook 1. Press > REDIAL in stand-by mode and scroll : to [...]
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Page 27
27 EN SMS SMS stands for Sho rt Message Servic e. To benefit fr om this s ervice, you must subscribe to Caller Line Identification Service (CL I) together with SM S serv ice from your ne twork provider. SMS messages can be exchanged with a phone (mobile or compatible fixed lines ), provided the receiver has also subscribed to CLI and SMS services. [...]
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Page 28
28 EN SMS 4. Enter the text and press m OK . 5. Enter the destination phone number and press m OK . Or press m PHBK to browse the phon ebook list to select a phone number, press m SELECT and press m OK . 6. Enter the destination box number ( 0 to 9 ) directly and press m OK (only for UK). Otherwise, you may pres s m OK to go the next screen if you [...]
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Page 29
29 EN SMS 7. Press m SELECT to Send the message. The message will be sent immediately. SMS Sent! will be displayed if the message has been sent successfully. Inbox The messages in the Inbox are listed acco rding to the time of receipt, with the newest message appearing first. The Inbox can store up to 40 messages (shared between Box 0 to Box 9 ). E[...]
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Page 30
30 EN SMS Reply to an Inbox message 1. While viewing the me ssage content, press m MENU to display the Inbox menu options. 2. Scroll : to Reply and press m SELECT to start editing. 3. After editing, press m OK to confirm the message. 4. Refer to steps 5 to 7 in "W rite and send new SMS" on page 27 to send the message or steps 1 to 3 in &q[...]
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Page 31
31 EN SMS Draft box SMS messages that are saved as drafts will be automatically stored in the Dra ft box . The Draft box can store up to 10 messages. Save a message in the Draft box 1. After writing the message, entering the phone number and the desired box, press m OK . 2. Scroll to Save as draft . 3. Press m SELECT to confirm. Review Draft messag[...]
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Page 32
32 EN SMS Delete all Draft messages 1. While viewing the me ssage content, press m MENU to display the Draft box menu options. 2. Scroll : to Dele te All and press m SELECT . 3. Press m SELECT aga in to conf irm dele tion. SMS settings This menu allows you to set up the server for send ing and receiving SMS messages. Your ID937 can rec eive message[...]
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Page 33
33 EN SMS 5. Enter PIN again and press m OK . 6. Enter the SMS box number and press m OK . If the number entered already exist, an error tone is emitted. If the number entered is accepted, a valida- tion tone is emitted and the screen returns to SMS boxes list . To change the password of an SMS Box (only for UK) 1. Press m MENU , press m SELECT to [...]
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Page 34
34 EN SMS To set incoming number 1. Press m MENU , press m SELECT to enter SMS , scroll : to SMS Settings and press m SELECT , scroll : to SMS Center 1 , SMS Center 2 or SMS Center 3 and press m SELE CT . 2. Scroll : to Incoming Nr. and press m SELECT . 3. Enter the number and press m OK to confir m. A validation tone is emitted. Default SMS center[...]
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Page 35
35 EN Clock & Alarm Set date and time 1. Press m MENU , scroll : to Clock & Alarm and press m SELECT , press m SELECT again to enter Set Date/Time . 2. Enter the current time (HH:MM) and current date ( DD/MM/YY) and press m OK. 3. A validation tone is emitted and the screen returns to Clock & Alarm menu. Set Alarm 1. Press m MENU , scro[...]
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Page 36
36 EN Clock & Alarm Do not Disturb mode This feature is available only if yo u have subscribed to Caller Line Identification from you r network provider. When Do not Disturb mode is activated, the phone will ring only when there are calls received from authorised groups. For all other callers, the phone will di splay an incoming call message or[...]
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Page 37
37 EN Personal Settings Handset Tones Ring Volume There are 5 ringer volume options ( Silence , Low , Medium , High and Progressive ). The default level is Medium . To set ring volume 1. Press m MENU , scroll : to Personal Set and press m SELECT , press m SELECT to enter Handset Tones and press m SELECT again to enter Ring Volume . 2. Scroll : to y[...]
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Page 38
38 EN Personal Settings Group Melody To benefit from this feature, you must subscribe to the Caller Line ldentification service. See "Caller Line Identification" on page 19. This menu enables you to select and set the melodies to be played when there is an external incoming call from a contact whose name is stored in your pho neb ook and [...]
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Page 39
39 EN Personal Settings Wallpaper This feature allows you to select the wallpaper to be displayed in stand-by mode. There are 6 wallpapers pre-installed on your handset. The 6th wallpaper is a bl ank wallpaper. Please see "Default settings" on page 15 for the default wallpaper. To set wallpaper 1. Press m MENU , scroll : to Person al Se t[...]
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Page 40
40 EN Personal Settings Auto Pick-up This function enables you to answer a call automati cally by simply lifting the handse t from the base stat ion. By default, the Auto Pick-up feature is Off and in this case you have to press the r key to answer a call. To set Auto Pick-up mode 1. Press m MENU , scroll : to Personal Set and press m SELECT , scro[...]
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Page 41
41 EN Personal Settings To activate Babysit mode 1. Press m MENU , scroll : to Personal Set and press m SELECT , scroll : to Babysit mode and press m SELECT . 2. Scroll through the list of handsets available and press m SELECT to select the han dset to be called. To deactivate Babysit mode 1. Press m MENU , select Off and press m SELECT . Backlight[...]
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Page 42
42 EN Advanced Settings Recall Time Recall time (or dial delay) is the time delay by which the line will be disconnected after you press r key. It can be set to short, medium or long. Th e de f a ul t va l u e o f r ec a ll t im e t ha t i s p r es e t i n y ou r I D 93 7 sh o ul d b e t h e b e s t s u it e d fo r yo u r co u nt r y ne t wo r k an[...]
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Page 43
43 EN Advanced Settings Dial Mode The default value for dial mode that i s p r e s e t i n y o u r I D 9 3 7 s h o u l d b e t h e b e s t s u i t e d f o r y o u r c o u n t r y network and therefore you shou ld not need to change it. There are 2 dial modes: Tone or Pulse To set dial mode 1. Press m MENU , scroll : to Advanced Set and press m SELE[...]
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Page 44
44 EN Advanced Settings Baby Call When activated, the Baby Call feature enables you to dial a number by pressing any key on your handset. This feature is very useful for dire ct access to emergenc y services. To activate Baby Call mode 1. Press m MENU , scroll : to Advanced Set and press m SELECT , scroll : to Baby call and press m SELECT . 2. Ente[...]
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Page 45
45 EN Advanced Settings To register an additional handset 1. On the base station, press and hold p for 3 seconds. After that, the registration procedure has to be done within 1 m inute. 2. At the same time, on the handset, press m MENU , scroll : to Advanced Set and press m SELECT , scroll : to Registration and press m SELECT . 3. Press : to select[...]
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Page 46
46 EN Advanced Settings Change Master PIN The Master PIN is used for setting call barring/baby call number, registration/ unregistration of handsets and for accessing the answering machine remote ly. The default Master PIN number is 00 00 . The length of the PIN is 4 digits. This PIN is also used to protect the settings of your handset. Your handse[...]
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Page 47
47 EN Advanced Settings Conference Mode When conference mode is activated, you can initi ate a three-party c onference ca ll with a seco nd handset registered to your base station automat ically if the second handset takes the line when there is already an external call in progress. The default setting for this mode is Off . To activate/deactivate [...]
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Page 48
48 EN Network Services This menu provides a convenient means for you to a ccess, activate or deactivate some network services that are country/subscription dependent. Contact your network provider for more information about these services. The default numbers and values that ar e preset in your ID937 should be the best suited for your country netwo[...]
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Page 49
49 EN Network Services 2. Scroll : to the type of call forwarding option you wish to set ( Call Forward / Call Fwd Busy / Call Fwd UnAns ) and press m SELECT . 3. Scroll : to Deactiva te and press m SELECT to confirm. 4. The number for that selected service will be dialled. 5. When the number has been dialled, press e to return to stand-by mode. Vo[...]
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Page 50
50 EN Network Services Cancel Call Back Setting 1. Press m MENU , scroll : to Net. Service and press m SELECT , scroll : to Cancel Call Bk and press m SELECT . 2. Scroll : to Settings and pres s m SELECT . 3. Enter the required number for cancelling of call back and press m OK . Activate Cancel Call Back 1. Press m MENU , scroll : to Net. Service a[...]
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Page 51
51 EN Games Memory The objective of this game is to find and match different pairs of graphics in the shortest possible time using your memory. To win, you have to complete matc hing all 8 pairs of graphics in a 4x4 matrix. To start the game 1. Press m MENU , scroll : to Games and pres s m SELECT , press m SELECT to enter Memory game. 2. An instruc[...]
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Page 52
52 EN Telephone Answering Machine (TAM) Your ID937 features an answering machine that records unanswered calls when it is activated. The answering machine can store up to 99 messages with in the maximum recording t im e of 1 5 mi nu te s . Th e maximum recording time for e ach message is 3 minutes. Play Playback of new messages via handset 1. Press[...]
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Page 53
53 EN Telephone Answering Machine (TAM) Delete All 1. Press m MENU , scroll : to Answer Machine and press m SELECT , scroll : to Delete All and press m SELECT . 2. Press m OK to confirm deletion of all your messages. Memo recording You can re cord a reminder message for you rself or fo r anyone else who uses yo ur answering machine. The answering m[...]
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Page 54
54 EN Telephone Answering Machine (TAM) Personalised Outgoing Messages If you set your outgo ing message as Personalised , you can either play the existing o utgoing message or record your own outgoing mess age. Playing your Personalised Outgoing Message 1. Scroll : to Play message and press m SELEC T . 2. The existing outgoing message will be play[...]
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Page 55
55 EN Telephone Answering Machine (TAM) 8. You ca n then set th e answering mode as Answer Only or Answ. & Record , and choose to set your outgoing message as Predefined or Personalised (special VIP message). Refer to "Predefined Outgoing Messages" and "Perso nalised Outgoing Messages" above for the steps to record and play [...]
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Page 56
56 EN Telephone Answering Machine (TAM) Remote control access This feature lets you check your messages, or othe rwise operate your answ erin g machine, by calling the answering machine and entering a remo te access code (which is the same as your Master PIN code) on a t one dialling phone. To preven t unaut horis ed acce ss to yo ur ans werin g ma[...]
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Page 57
57 EN Telephone Answering Machine (TAM) Set Handset Call Screening 1. Press m MENU , scroll : to Answer Ma chine and press m SELECT , scroll : to Ans. Settings and press m SELECT , scroll : to HS Screening and press m SELE CT . 2. The last selected option is highlighted. 3. Scroll : to On or Off and press m SELEC T to conf irm. Voice Language This [...]
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Page 58
58 EN Troubleshooting Troubleshooting of the phone Please refer to the following website for mo re information on Philips web suppor t: www.philips.com/support Problem Causes Solution The icon is not blinking when the handset is placed on the base • Bad battery contact • Dirty contact • Battery is full • Move the handset slightly • Clean [...]
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Page 59
59 EN Troubleshooting Problem Causes Solution The handset displays “not available” • when attempting to add another handset to the base station • when using a handset • The procedure to add a handset has failed • Maximum number of handsets (6) has been reached • Base station is already busy with another h andset • Try again by disco[...]
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Page 60
60 EN Troubleshooting Troubleshooting of the Answering Machine Problem Causes Solution The answering machine does not record messages • Memory is full • The ANSWER ONLY mode has been activated • Delete old message s • Activate Answ. & Record mode (see "Answering machine mode" on page 53) Remote control access does not work •[...]
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Page 61
61 EN Information Electric, Magnetic and Electromagnetic Fields ("EMF") 1. Philips Royal Electronics manufactures and sells many consumer oriented produ cts which usually, as with any electronic apparatus, have the ability to emit and receive electro magnetic signals. 2. One of Philips' leading Business Principles is to take all nece[...]
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Page 62
62 EN Index A Accessories 5 Alarm 35 Alarm tone 35 Answer a call 14 Auto Hang-up 40 Auto Pick-up 40 Auto Prefix 46 B Baby Call 44 Babysit mode 40 Backlight 15 Backlight time 41 Basic opera tions 11 Battery level 13 Battery life and range 13 C Call 43 Call Back 49 Call Barring 43 Call Forward 48 Call log 16, 25 Caller Line Identification 19 Calls in[...]
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ΣΕ430_ΙΦΥ_ΕΝ.βοοκ Παγε 3 Φριδαψ, ∆ εχεµβερ 16, 2005 1:15 Π Μ Specifications are subject to change without notice. T rademarks are the property of K oninklijke Philips Electr onics N.V . or their respectiv e owners. 2006 © K oninklijke Philips Electr onics N.V . All rights reserved. www .philips.com 311 1 28 5 27 92 [...]