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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Pitney Bowes N421, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Pitney Bowes N421 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Pitney Bowes N421. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Pitney Bowes N421 should contain:
- informations concerning technical data of Pitney Bowes N421
- name of the manufacturer and a year of construction of the Pitney Bowes N421 item
- rules of operation, control and maintenance of the Pitney Bowes N421 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Pitney Bowes N421 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Pitney Bowes N421, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Pitney Bowes service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Pitney Bowes N421.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Pitney Bowes N421 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
These instructions describe how to quickly unpack and setup your N series scale. Follow them carefully to install the scale, then refer to the Operating Guide for full details of how to operate the machine. For the N421 (2kg) scale… go to page 2 For the N521 (2kg), N621/N620 (5kg), N721/N720 (12kg) scales… go to page 6 For the N921/N920 (35kg) [...]
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Page 2
Page 2 Installation Instructions N421 install Power Supply Unit User Guide 1. Make sure you have: ✓ Scale ✓ Power Supply Unit (in its own box) ✓ User Guide ✓ Rates PROM (Y ou may or may not be supplied with a Rates PROM. If one is supplied, fit it at step 4 or your scale may display incorrect rates. If one is not supplied, your scale has be[...]
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Page 3
Page 3 Installation Instructions N421 install 5. Locate the plug ports Locate the plug ports under the front of the scale and plug in the small end of the power cable. 6. Connect the postage meter cable If using a Postage Meter , plug the small end of the meter cable into the scale. 4. Install the Rate PROM If you have been supplied with a PROM, sl[...]
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Page 4
Page 4 Installation Instructions N421 install 9. Connect the meter cable to the postage meter 10. Plug power supply unit into outlet Plug the power supply unit into the wall outlet and turn power on. After a short power-up sequence, the display appears as shown. Note: If the scale does not power-up, check that the power cable is firmly attached to [...]
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Page 5
Page 5 Installation Instructions N421 install 1 1. Enter your scale location code Note: Y our scale will not work unless you perform this step. a. Find the location code corresponding to your location on the map. b. Enter the code via the numeric keys. c. Ensure that the code on the display matches your location code. d. Press Enter . 12. The scale[...]
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Page 6
Page 6 Installation Instructions N500/600/700 series install 2. Place your scale on a level surface Place the scale near a wall outlet and within cable reach of your postage meter (if you have one). Ensure the scale location is a flat, stable surface, free of draughts and the scale is not touching objects that may affect the weight reading. Use the[...]
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Page 7
Page 7 Installation Instructions N500/600/700 series install 3. Remove packing Lift the platform and remove the packing material. 4. Install the Rate PROM Slide the Rate PROM into its slot ensuring the opening in the PROM handle is in the top right corner . Press it firmly until it snaps into place. Refit platform. 5. Locate the plug ports Locate t[...]
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Page 8
Page 8 Installation Instructions N500/600/700 series install 6. Connect the postage meter cable If using a Postage Meter , plug the small end of the meter cable into the scale. N620, N621, N720, N721 N521 7. T uck the cable(s) into the cable guides T uck the cable(s) under the guides on the bottom of the scale. Turn the scale back onto its feet. N6[...]
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Page 9
Page 9 Installation Instructions N500/600/700 series install 10. Plug power supply unit into outlet Plug the power supply unit into the wall outlet and turn power on. After a short power-up sequence, the display appears as shown. Note: If the scale does not power-up, check that the power cable is firmly attached to the scale. Also check that the wa[...]
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Page 10
Page 10 Installation Instructions N500/600/700 series install 1 1. Enter your scale location code Note: Y our scale will not work unless you perform this step. a. Find the location code corresponding to your location on the map. b. Enter the code via the numeric keys. c. Ensure that the code on the display matches your location code. d. Press Enter[...]
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Page 11
Page 11 Installation Instructions N900 series install Use these instructions if you have a N921, 35kg scale The scale looks like this: Note: The weighing platform and control module are separate units connected by a single cable. 1. Make sure you have: ✓ Scale control module and platform ✓ Power Supply Unit (in its own box) ✓ User Guide ✓ R[...]
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Page 12
Page 12 Installation Instructions N900 series install 3. Assemble the weighing platform Place the cover on the weighing platform. Press down on each corner to be sure it is completely seated. 4. Remove the control module cover Remove the cover from the top rear of the control module and set aside. 5. Install the Rate PROM Slide the Rate PROM into t[...]
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Page 13
Page 13 Installation Instructions N900 series install 7. Locate the plug ports Locate the plug ports under the front of the control module and plug in the small end of the power cable. 8. Connect the postage meter cable 9. T uck the cable(s) into the cable guides T uck the cable(s) under the guides on the bottom of the control module. T urn the mod[...]
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Page 14
Page 14 Installation Instructions N900 series install 1 1. Plug power supply unit into outlet Plug the power supply unit into the wall outlet and turn power on. After a short power-up sequence, the display appears as shown. Note: If the scale does not power-up, check that the power cable is firmly attached to the control module. Also check that the[...]
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Page 15
Page 15 Installation Instructions N900 series install 12. Enter your scale location code Note: Y our scale will not work unless you perform this step. a. Find the location code corresponding to your location on the map. b. Enter the code via the numeric keys. c. Ensure that the code on the display matches your location code. d. Press Enter . 13. Th[...]
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Page 16
Form No. SDC337 RevD (3-01) Printed in England © Pitney Bowes Limited, 2001 The Pinnacles, Harlow , Essex, CM19 5BD Problems? • If you experience any problems installing your equipment, refer to the T roubleshooting section in the Operating Guide supplied with the machine. • If you want to configure the scale to more closely match your persona[...]