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Planar EP4650 manual

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Table of contents for the manual

  • Page 1

    EP4650/EP5550 User Guide[...]

  • Page 2

    Copyright © 9 May 2013 by Planar Sy stems, Inc. All rights reserved. Cont ents of this publication ma y not be re produc ed in any fo rm without permission of Planar Systems, I nc. T rademark Credits Windows™ is a trademark of Microsof t Corp . All other companies are trademarks or registered trademarks of their respective companies. Disclaimer [...]

  • Page 3

    EP4650/EP5550 User Manual i T able of Contents EP4650/EP5550 User Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

  • Page 4

    Table of Contents ii EP4650/EP5550 User Manual OSD Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Remote Control Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 5

    Table of Contents EP4650/EP5550 User Manual iii Specific ations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 T roubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 6

    Table of Contents iv EP4650/EP5550 User Manual[...]

  • Page 7

    EP4650/EP5550 User Manual 1 Introduction The EP4650/EP5550 is a 46” or 55” diagonal edge -lit LED L CD displa y that can be wall mounted , ceiling mounted or mounted on a stand . The display can be por trait or landscape. The EP4650 and EP5550 are ultr a slim and ha ve an aspect ratio of 1.77 (16:9). The EP4650/EP5550 have a native HD (1920 x 1[...]

  • Page 8

    Safety Information 2 EP4650/EP5550 User Manual Safety Inf ormation Befor e using the EP4650/EP5550, please read this manual thoroughly t o help protect against damage to property , an d to ensure personnel safety . • Be sure to observe the following instructions. • F or yo ur safety , be sur e to obser ve ALL the warnings detailed in this manua[...]

  • Page 9

    Important Safety Instruct ions EP4650/EP5550 User Manual 3 Impor t ant Safety Instructions 1 Read these instructions. 2 Keep these instructions. 3 Heed all warnings. 4 F ollow all instructions. 5 Do not use the EP4650/ EP5550 near water . 6 Clean the L CD screens with an L C D screen cleaner or L CD wipes. 7 Do not install near any hea t sources su[...]

  • Page 10

    Recommended Usage 4 EP4650/EP5550 User Manual 16 Slight pressur e on the LC D will cause distortion of th e image. Heavier pr essure will cause permanent damage. Displa ys should be mount ed wher e viewers cannot touch the screen or insert small objec ts in the openings that will create hazards by c o ntacting bare conductive par ts. 17 The front p[...]

  • Page 11

    European Union Disposal Information EP4650/EP5550 User Manual 5 European Union Disposal Inf orm ation English ■ Disposal of old Electrical & Electronic Equipment (Applicable throughout the European Union and other European countries with separate collection programs) This symbol found on your product or on its packaging, indicates that this p[...]

  • Page 12

    Normal Usage Guidelines 6 EP4650/EP5550 User Manual Norm al Usage Guidelines Normal use of the L CD is de fined as operating in the open air to prevent heat buildup , and without dir ect or indirect heat sources such as lighting fixtures, heating ducts, or direct sunlight that can cause the modules to experience high operating temperatur es. F or a[...]

  • Page 13

    Cleaning the EP4650/EP5550 EP4650/EP5550 User Manual 7 Cleaning the EP4650/EP5550 If dust has collec ted on the power plug , removed the plug from the outlet and clean off the dust. Dust build- up may cause a fire . Remove the power plug bef ore cleaning. F ailure to do so may r esult in elec trical shock or damage. Keep the following poin ts in mi[...]

  • Page 14

    Package Contents 8 EP4650/EP5550 User Manual Package Contents Unpacking the EP4650/EP5550 The EP4650/EP5550 is packed in a cardboar d box and may be banded as part of t wo types of custom pallets, depending on the number of displays shipped . The EP4650/EP5550 is packed using foam to prot ect it during shipping. Befor e unpack ing the EP4650/E P555[...]

  • Page 15

    Unpacking the EP4650/EP5550 EP4650/EP5550 User Manual 9 3 Remove the accessory bag and pack ing list. Item Descr iption Quantity 1L C D p a n e l 1 2C a r t o n 1 3 F oam Cushion T op 1 4 F oam Cushion Bottom 1 5 P olyurethane Bag 1 6 Accessor y Bag 1 7C a r t o n L o c k 4[...]

  • Page 16

    Contents of the Accessory Kit 10 EP4650/EP5550 User Manual Contents of the Accessor y Kit P art P ict ur e Qu ant it y VGA Cable (D-sub) 1 USB Drive 1 Pow er c or d 1 IR extender cable 1 OSD Remote (AAA batteries included) 1[...]

  • Page 17

    Dimensions EP4650/EP5550 User Manual 11 Dimensions EP4560 - F r ont  LQ PP   LQ PP   LQ PP   LQ PP   LQ PP   LQ PP   LQ PP [...]

  • Page 18

    EP4560 - Rear 12 EP4650/EP5550 User Manual EP4560 - Rear  LQ PP   LQ PP   LQ PP  LQ PP  LQ PP  LQ PP   LQ PP   LQ PP   LQ PP [...]

  • Page 19

    EP4560 - Side EP4650/EP5550 User Manual 13 EP4560 - Side St andard Inputs  LQ PP   LQ PP   LQ PP  +'6',9: 237,21 RS232C LAN DisplayPort HDMI 1 HDMI 2 DVI-D VGA PC Audio In IR Extender Audio Out Component Audio In S-Video Video Audio In[...]

  • Page 20

    Optional HD-SDI/VW Inputs 14 EP4650/EP5550 User Manual Option al HD-SDI/VW Inputs EP5550 - F r ont SDI O UT SDI IN SDI IN DVI OUT VGA OUT  LQ PP   LQ PP   LQ PP   LQ PP   LQ PP   LQ [...]

  • Page 21

    EP5550 - Rear EP4650/EP5550 User Manual 15 EP5550 - Rear  LQ PP  LQ PP  LQ PP  LQ PP   LQ PP   LQ PP   LQ PP   LQ PP   [...]

  • Page 22

    EP5550 - Side 16 EP4650/EP5550 User Manual EP5550 - Side  LQ PP   LQ PP   LQ PP  237,21$/ +'6',9: .,7 HD-SDI/VW OPTION[...]

  • Page 23

    Installing an EP4650/EP5550 EP4650/EP5550 User Manual 17 Inst alling an EP4650/EP5550 This section explains how to install an EP 4650/EP5550. W e sugg est that you read the entire section before y o u attempt to install the unit. Bef ore Y ou Begin Make sure yo u have all the items in th ese lists befor e you begin unpacking and installing your EP4[...]

  • Page 24

    Prepare Your Installation Location 18 EP4650/EP5550 User Manual Prepare Y our Inst allation Location Y ou should hav e prepared the area wh ere y ou will install the unit. If custom enclosures ar e par t of the installation, th ey must be fully design ed to accommodate the installation of the disp la ys, as well as the installed unit and ventilatio[...]

  • Page 25

    Operating the EP4560/EP5550 EP4650/EP5550 User Manual 19 Operating the EP4560/EP5550 OSD K eypad The OSD keypad is located on the r ear of the display .  LQ PP  LQ PP  LQ PP  LQ PP   LQ PP   LQ [...]

  • Page 26

    Remote Control Receiver 20 EP4650/EP5550 User Manual Remote Control Receiver The remote contr ol receiv er is located near the keypad on the rear of the display . Use the IR extender cable for operating the remote from the front of the displa y .  Menu Right/In crea se v alue  Menu Left/Decr ease value ▲ Menu Up ▼ Menu Down Menu/Exit Menu[...]

  • Page 27

    LED Indicators EP4650/EP5550 User Manual 21 LED Indicators The LED indicator light is locat ed on the rear of the display near the keypad. T he follo wing table explains what the diffe rent colors and blink patterns mean. Using the Display in P or trait Mode When using the display in the portrait posit ion and look ing at the rear of the displa y ,[...]

  • Page 28

    Using the Remote Control 22 EP4650/EP5550 User Manual Using the Remote Control Below is a picture of the remote contr ol and its corresponding Hex codes . S ee the follo wing page for button descriptions and Hex codes.[...]

  • Page 29

    Using the Remote Control EP4650/EP5550 User Manual 23 Num Fu n c t i o n Cus to me r Co de Hex Cod e Description 1 INFO 40AF 04FB Pr ovides so urce and r esolution information 2 40AF 1CE3 T urns the EP4650/EP5550 on and off 3 VGA 40AF 07F8 Selects the PC ’ s VGA sourc e 4 DVI 40AF 08F7 Selects the PC ’ s DVI source 5 HDMI 1 40 AF 09F6 Selects t[...]

  • Page 30

    Locking/Unlocking the OSD Menus 24 EP4650/EP5550 User Manual Locking/Unlocking the OSD Menus Y ou can lock or unlock the OSD menus by pressing a serie s of key commands on the rem ote cont rol. T o lock the menu, press the following keys on the r emote in the order listed: ENTER , ENTER , EX I T , EX I T , ENTER and EX I T . T o unlock it, simply f[...]

  • Page 31

    Changing the Remote Control Battery EP4650/EP5550 User Manual 25 Changing the Remo te Control Batter y T urning the EP4650/EP5550 On 1 Inser t the power cord into EP4650 /EP5550 and into the power outlet. 2 Ensure the A C switc h is set to “—“ . 3 Pr ess the power button on the remote or side c ontrol panel. 1 Remov e the battery cover . Slid[...]

  • Page 32

    Turning the EP4650/EP5550 Off 26 EP4650/EP5550 User Manual T urning the EP4650/EP5550 Off With the pow er on, press the power button on the r emote or side control panel t o put the L CD panel in a standby mode. T o turn off power comp letely , turn the AC switch to “O” or disconnect the AC po wer cord from the power outlet. Note: If there is n[...]

  • Page 33

    Selecting the Input Source EP4650/EP5550 User Manual 27 Selecting the Input Source 1 Do one of the following: • Using the re mote, pr ess th e desired sour ce button ( VGA , HDMI 1 , HD MI 2 , DISPLAYPOR T , VIDEO ( COMPOSITE ), S - V ( S - VIDE O ), CO MPONENT , SDI 1 OR SDI 2 . ). • Pr ess the source button on the EP4650/ EP5550’ s keypad. [...]

  • Page 34

    PIP Mode 28 EP4650/EP5550 User Manual PIP Mode The P ic ture -in-P ic ture mode displa ys a sep arate image within a smaller window in addition to the main source pictur e that is display ed on most of the display . 1 Select the main source : Using the remot e, pr ess th e desired sour ce button ( VGA , HDMI 1 , HDMI 2 , COMP , VIDEO [composite] or[...]

  • Page 35

    PIP Mode EP4650/EP5550 User Manual 29 5 T o switch the main source and the subsource: U sing the remote, pr ess SWA P . 6 T o switch audio between the main sourc e and the subsource: Using the remote , press AUDIO . 7 F or additional PIP func tionality , press MENU and navigate to the DISPLAY SETTINGS menu. U se the arrow buttons ( ▲ ▼ ) to nav[...]

  • Page 36

    PIP Screen Table 30 EP4650/EP5550 User Manual 8 Side by Side : Pr ess the P - POSI TION button and then “Sid e by side” mode . The main source and the subsourc e will be on the screen displa y . PIP Screen T able The follo wing table shows sources that can be displa yed in a PIP window when sources in the main windo w are display ed. MAI N PI P[...]

  • Page 37

    OSD Menu Functions EP4650/EP5550 User Manual 31 OSD Menu Functions There ar e t wo menu modes: Gr aphics (DVI and VGA) and Video (HDMI and DisplayP or t). Any diff erences are notes in the table . Main  Menu Submenu Sec ondary Menu Description Set ting Image Settin gs Scheme In Video mode, select the scheme Note: Disabled in Graphics mode User ,[...]

  • Page 38

    OSD Menu Functions 32 EP4650/EP5550 User Manual Main  Menu Submenu Sec ondary Menu Description Set ting Display Settin gs Main Aspect R atio Adjust the aspect ratio of th e screen Full screen, Pillar Box, Letter Box, Native Zoom Adjust the zoom function  Auto Scan Select the Auto scan function Off, On Select Sourc e Select the main inpu[...]

  • Page 39

    OSD Menu Functions EP4650/EP5550 User Manual 33 Main  Menu Submenu Sec ondary Menu Description Set ting Basic Settin gs OSD T ransparent Adjust the OSD transparent function 0~100 OSD Location Adjust the OSD location  ,  , ▲ , ▼ OSD Zoom Adjust the OSD size (Disable in por trait type) Off , On OSD Rotation Adjust the OSD rotation Landsc[...]

  • Page 40

    OSD Menu Functions 34 EP4650/EP5550 User Manual Main  Menu Submenu Sec ondary Menu Description Set ting Advan ced Settin gs Smar t light control Select the Backlight control function DCR (D ynamic contrast) – from the input source Light Sensor – from ambient light Off , DC R, Li ght Sens or W ake Up From Sleep Energy-saving function Never Sl[...]

  • Page 41

    OSD Menu Functions EP4650/EP5550 User Manual 35 Main  Menu Submenu Sec ondary Menu Description Set ting Advan ced Settin gs Multi-Display Control Matrix Y Sets the number of displays used in the vertical position 1~5 Division X Sets the horizontal position of the display wall matrix 1~ Matrix X Division Y Sets the vertical position of the displa[...]

  • Page 42

    OSD Menus 36 EP4650/EP5550 User Manual OSD Menus Im age Settings Display Settings Main PIP[...]

  • Page 43

    Audio Settings EP4650/EP5550 User Manual 37 Audio Settings Basic Settings[...]

  • Page 44

    Basic Setting s 38 EP4650/EP5550 User Manual RTC Submenus User Mode Same Se ttings On Work Days Mode Same Settings On All Mode[...]

  • Page 45

    Advanced Settings EP4650/EP5550 User Manual 39 Adv anced Settings Network Settings[...]

  • Page 46

    Multi-Display Control 40 EP4650/EP5550 User Manual Multi-Display Control System St atus Na vigating Through the Menus 1 With the pow er on, press MENU . The IMAGE SETTINGS menu appears. 2 Within the menu, use ▲ , ▼ ,  ,  and ENTER to naviga te through the menus and adjust options. 3 Pr ess MENU to return to the pr evious menu. T o exit th[...]

  • Page 47

    Image Settings Menu EP4650/EP5550 User Manual 41 Im age Settings Menu This menu is used for making common image adjustments. Scheme Pres s  or  to select one of the following: Options: User , Vivid , Cinema, G ame , Spor t Brightness Increases or decreases the brig htness of the picture. Pr ess  or  , select the desired lev el, and pres[...]

  • Page 48

    Image Settings Menu 42 EP4650/EP5550 User Manual Backlight Ran ge: 0~100 Color T emp and Gamma Adjusts red, green, blue gain and red, gr een blue offset. Gamma Options: Off , 1.85, 1.9, 1. 95, 2.0, 2.05 , 2.1, 2. 15, 2.2, 2.25, 2.3, 2.35, 2.4, 2.45, 2.5, 2.55, 2.6 Co lo r T e mp Options: Use r , 3200K, 5000K, 6500K , 7500K and 93 00K. Red Gain Set [...]

  • Page 49

    Display Settings Men u EP4650/EP5550 User Manual 43 Display Settings Menu Main Displa y Setting Mode Aspec t Ratio Changes the picture’ s aspect ratio Pre ss  or  to select the following options: Options : Fu ll scr een, P illar Box, L etter Box, N ativ e Zoom Rang e: 0~10 Aut o S ca n Rang e: On, Off Select Sourc e Options : HDMI 1, HDMI 2[...]

  • Page 50

    Audio Settings Menu 44 EP4650/EP5550 User Manual Audio Settings Menu Aspec t Ratio Options : F ull scr een, Pillar Bo x, Lette r Box Side by Side Scale Submenu Options: Zoom In, Z oom Out, Main, PIP , Default and Return Aut o S ca n Options : On, O ff Select Sourc e Options : HDMI 1, HDMI 2, SDI 1, SDI 2, VGA, Component, S- Video and Video (composi[...]

  • Page 51

    Basic Settings Menu EP4650/EP5550 User Manual 45 Basic Settings Menu This menu is used to make initial setup adjustments to the OSD ( On-Screen Display) menu and other on -screen messages . Balance Adjust the balance of the left and right speakers. Pr ess  or  , select the desired level , and press ENTER . Rang e: 0~20 HDMI Audio Input Select[...]

  • Page 52

    Basic S etting s Menu 46 EP4650/EP5550 User Manual OSD Rotation Select the OSD Rotation. Press  or  t o select the rotation. Options: Lands cape or P or trait OSD Language Options: English and Chinese OSD Timeout Options: 5~120 Sleep T imer Set a period of time after which the EP4650/EP5550 will automatically switch to standby mode. P ress ?[...]

  • Page 53

    Basic Menu/RTC (Real Time Clock ) Menu EP4650/EP5550 User Manual 47 Basic Menu/RTC (Real T ime Clock) Menu Real T ime Curr ent time setting Y ear/Month/Date, Hour: M inutes Ti me r Mo d e Timer mode selection P ower on and P ower off timer setup[...]

  • Page 54

    Basic Menu/RTC (Real Time Cl ock) Menu 48 EP4650/EP5550 User Manual RTC T imer Mode - User Ti me r Mo d e Use r mode Select the power on/off timer and spe cify the on/off times for each day of the w eek . F or each day of the week, you hav e the following options: Enable or Disable th e schedule of the day Options : Di sable, Enable P ower On/P owe[...]

  • Page 55

    Basic Menu/RTC (Real Time Clock ) Menu EP4650/EP5550 User Manual 49 RTC T imer Mode - W ork Days Ti me r Mo d e Wo r k D a y s mode F or M onday-Friday , Saturday or Sunday, you ha ve t he following options: Enable or Disable th e schedule of the w ork days or individual weekend day s. Options : Di sable, Enable F or a ll day s, you ha ve the follo[...]

  • Page 56

    Basic Menu/RTC (Real Time Cl ock) Menu 50 EP4650/EP5550 User Manual RTC T imer Mode - All Days Ti me r Mo d e All Days mode Select all days of the week power on/off timer . F or a ll day s, you ha ve the following options: Enable or Disable th e schedule for all da ys of the week Options : Di sable, Enable P ower On/P ower O ff timer setup . P ower[...]

  • Page 57

    Advanced Settings Menu EP4650/EP5550 User Manual 51 Adv anced Settings Menu Aut o Ad ju st me nt F orces the ep46L/ep55L to reacquir e and lo ck to the input signal. This is useful when the signal quality is marginal. Note: This featur e does not continually reacqu ire the signal . I t only does so each time you select this option. Options : No , Y[...]

  • Page 58

    Advanced Settings Menu 52 EP4650/EP5550 User Manual Fle sh T on e This fea t ure is used to amplify all colors except that of people ’ s faces. Options : Off , Low , Medium and High ( Video Mode only) IRFM Creates slight frame motion to help avoid imag e r etention. Options : On Baud Rate Options : 115200, 38 400, 19200, 9600 Smart Light Contr ol[...]

  • Page 59

    Advanced Settings Menu EP4650/EP5550 User Manual 53 Adv anced Settings - Ethernet Setup Su bmenu Enable Network Enable the network feature Options: No , Y es Dyna mic IP Enable DHCP for dynamic IP address assignment. Options: Disable , Enable Note: Whe n dy n am ic IP i s e n ab le d, th e pa ra m et er s r ec ei ve d f ro m th e D HC P se r ve r a[...]

  • Page 60

    Advanced Settings Menu 54 EP4650/EP5550 User Manual User ADC Calibration 1 When using VGA as a signal source , go to ADV ANCED SETTINGS in the OSD menu, select VGA AD C SETTINGS and then selec t USER ADC CALIBRATIO N . 2 A warning message (see image below) will appear to help you ensure that the correct image is display ed on scr een befor e ADC ca[...]

  • Page 61

    Advanced Settings Menu EP4650/EP5550 User Manual 55 c The black in the right bo x has to be the darkest black. 3 After the correct image is display ed, click “ Y es” to beg in ADC calibration. 4 During the calibration process , the following message will appear to notify you to wait for the calibra tion. 5 After the calibration is complete , yo[...]

  • Page 62

    Advanced Settings Menu 56 EP4650/EP5550 User Manual Monitor ID Used to manually set the Monitor ID of each display in the vi deo wall. Options: 1-25 Vi d eo Wa l l Used f or displaying one im age acro ss multiple dis play s. Options: Ye s , N o Note: If No is selec ted, all of the options belo w the Pow er On Delay line will be grayed ou t. DVI Ind[...]

  • Page 63

    System Status Menu EP4650/EP5550 User Manual 57 System St atus Menu This read-only menu provides inf or mation about the active sources and the latest firmwar e version. Matr ix X Sets the n umber of displays used in the horizontal pos ition Options : 1-5 Matrix Y Sets the number of displays used in the v er tical position Options : 1-5 Division X [...]

  • Page 64

    Default Settings 58 EP4650/EP5550 User Manual Default Settings The follo wing table shows the default settings for the L CD . Item Defa ult Po we r s wi t c h O f f Sch eme U ser Brightness 50 Sharpness 12 Backlight 80 Cont ras t 50 Color temper ature 9300K Sourc e auto det ec tion Off OSD language English Smart light control On IRFM Off Baud rate [...]

  • Page 65

    LAN Control EP4650/EP5550 User Manual 59 LAN Control The EP4650/EP5550 suppor ts extending ac cess to the RS232 commands ov er a network connection using a vir tual C OM por t ( VCOM). T he VCOM driver installer is included on the USB drive th at came with your display . Suppor ted Operating Systems The utility suppor ts the follo wing operating sy[...]

  • Page 66

    Installation 60 EP4650/EP5550 User Manual 2 Y ou may see a security warnin g similar to the f ollowing example. Click Run to contin ue.[...]

  • Page 67

    Installation EP4650/EP5550 User Manual 61 3 The vc omsetup.ex e installer installs both the VCOM virtual serial por t and also a utility ( WinP cap) for finding your EP46 50/EP5550s on the net work. F ollow the steps in the two installers, ac cepting de faults and license agreements as needed.[...]

  • Page 68

    Installation 62 EP4650/EP5550 User Manual 4 When the installers are finished, y o u wi ll see a VC OM icon on your desktop and you find two new folders in y our star t me nu: IC Plus c orp (with VCOM sub f older) and WinP cap. If you need to uninstall th e software, there are shor tcuts to uninstall from these menus.[...]

  • Page 69

    Configuring VCOM EP4650/EP5550 User Manual 63 Conf iguring VCOM Use the VC OM shor tcut to launch the VCOM setup utility . Th e utility star ts up on the Device Info page , shown below . The contro ls on this page allo w you to find and configure each EP4650/EP5550 that y ou want to access vi a vir tual C OM por ts. Open a browser and link to EP465[...]

  • Page 70

    Configuring VCOM 64 EP4650/EP5550 User Manual Click on COM Mapping t o display the C OM Mapping page, shown below . The controls on this page allo w you to make virt ual C OM por ts and select the EP4650/EP5550 to whic h you want to map e a ch virtual COM port. Create a virtua l COM port Remove an existing virt ual COM po r t[...]

  • Page 71

    Function Descriptions EP4650/EP5550 User Manual 65 Function Descriptions Search In the Device Info page, click the Search icon. T his func tion searches f or any devices that are connected to the same network seg ment (maximum of 254 devices) as your PC. Any devices f ound will be list ed in the Device Info table. Search By IP On the Device Info pa[...]

  • Page 72

    Configure IP Address 66 EP4650/EP5550 User Manual Conf igure IP Address This function allows you to configu r e the net work settings of the selected EP4650/EP5550 device. W e recommend using the on-screen menus or the web interface described in the User Guide instead of this func tion. Note: T o cancel this func tion, scroll to the bottom and clic[...]

  • Page 73

    Adding a Virtual COM Port EP4650/EP5550 User Manual 67 Adding a Virtual COM P or t T o add a vir tual COM port, click the Add ic on on the C OM Mapping page to open the follo wing dialog window . Selec t the display y ou want to control from the table and accept defaults , as shown. Make a note of the C OM numbe r assigned to the new VCOM po rt. Cl[...]

  • Page 74

    Removing a COM Port 68 EP4650/EP5550 User Manual Y ou can view details for the vir tual C OM po r t device using Devic e Manager , shown below . Remo ving a COM P or t On the C OM M apping page, select the C OM port you want to delete and click the REMOV E button.[...]

  • Page 75

    Setting Up Email Alerts EP4650/EP5550 User Manual 69 Setting Up Em ail Aler ts The web service allows you to configure the settings required to send email alerts. If you ar e not using emai l aler ts, y ou do not need to use the web ser vice and can skip this section. Login When you direct your browser to the network IP address of the EP 4650/EP555[...]

  • Page 76

    Login 70 EP4650/EP5550 User Manual When you first login, yo u will see the S ystem Stat us page, as shown here .[...]

  • Page 77

    Administrator EP4650/EP5550 User Manual 71 Administrator Click on the wor d Administrat or under the Planar logo to show/hide these menu items. Authentication Conf iguration Set user ID and password f o r login to the web ser vice. System IP Conf iguration Y ou can view and/or change the net work sett ings here . However , for best results, w e rec[...]

  • Page 78

    System Status 72 EP4650/EP5550 User Manual System St atus • Kernel version - Sho ws the firmw a r e version f or the net work int er face. • MA C Address - Shows the unique address assigned to the network inter face. • Nick name - Enter a device tag , up to 12 charac ters. This tag wi ll appear in email aler ts, which help y ou identif y the [...]

  • Page 79

    Firmware Update and Boot Loader Upgrade EP4650/EP5550 User Manual 73 3 Make sure the IP addr ess in your bro wser is correct and then click OK . 4 When the process is complete , you should see the login page again. F irmware Update and Bo ot Loader Upgrade In most cases, you will not ne ed to update firm ware f or the network interface. If y ou do [...]

  • Page 80

    TCP Mode, UDP Mode and UART 74 EP4650/EP5550 User Manual TCP Mode , UDP Mode and UART F or normal operation, you will not need to change any settings on these pages . If you do need to change information, Planar’ s T echnical Supp ort Depar tment will provide you with mor e information. SMTP[...]

  • Page 81

    Reset Device EP4650/EP5550 User Manual 75 Y our ne twork administrator must provid e information f or the following fields: • Enable SMTP - Make sur e this check box is checked . Port 25 is the default. • SMTP Server Addr ess - Name or IP address of the mail ser ver . • SMTP L ogin Information - If r e quir ed, check the ENAB LE box and enter[...]

  • Page 82

    Signal Compatibility 76 EP4650/EP5550 User Manual Sign al Compatibility Ti mi n g VESA VGA 640 x 480 31.469 59.94 25.175 O O - - - O O - 37.861 72.809 31.5 O O - - - O O - 37.5 75 31.5 O O - - - O O - 43.269 85.008 36 O O - - - O O - SVGA 800 x 600 35.156 56.25 36 O O - - - O O - 37.879 60.317 40 O O - - - O O - 48.077 72.188 50 O O - - - O O - 46.[...]

  • Page 83

    Signal Compatibility EP4650/EP5550 User Manual 77 Note: 480i means suppor ted 480i @ 60 Hz ( YPbP r). 576i means suppor ted 576i @ 50 Hz (Y P b P r ) * HD-SDI is an optional feature . Ti mi n g 91.146 85.024 157.5 O O - - - O O - SXGA+ 1400 x 1050 64.744 59.95 101 O - - - - - O - 65.317 59.98 121.75 O - - - - - O - 1440 x 900 55.469 59.901 88.75 O [...]

  • Page 84

    Specifications 78 EP4650/EP5550 User Manual Specif ications Item Specifica tion L CD panel Resolution 1920 x 1080 Brightness (t yp .) EP4650 EP5550 700 cd/m 2 700 cd/m 2 Contrast Ratio Minimum 3000:1, Ty pical 4000:1 Response Time EP4650 EP5550 5.5 ms 5.5 ms Aspect Ratio 16:9 Horizontal Sync . P ositive/Negative V er tical Sync. P ositive/Negative [...]

  • Page 85

    Specifications EP4650/EP5550 User Manual 79 Item Specifica tion Phy sical Standard Dim ensions ( W x H x D) EP4650 EP5550 41.6” ( W ) x 24.1” (H) x 2.0” (D) 1057.1mm ( W ) x 611.9mm (H) x 51.0mm (D) 49.2” ( W ) x 28.3” (H) x 2.1” (D) 1248.6mm ( W ) x 719.4mm (H) x 52.2mm (D) Note: F or HD -SDI/VW models, add 0.9” (22mm) depth Net W ei[...]

  • Page 86

    Troubleshooting 80 EP4650/EP5550 User Manual T rou bleshooting Befor e calling ser vice personnel, please ch eck the following table f or a possible cause of the problem y o u ar e experienci ng. Please note the f o llowing: • P er form the adjustments according to "Operating the EP4560/EP5550" on page 19. • If the problem y ou have e[...]

  • Page 87

    Accessing Planar’s Technical Support Websi te EP4650/EP5550 User Manual 81 Accessing Plan ar’ s T echnical Suppor t W ebsite 1 Go to http://planarpartners.com 2 Once you enter your log i n and passwor d, you can access downloadable utility software, new firmwar e and user manuals. Do wnloading Addition al Document ation and F irmware Some of th[...]

  • Page 88

    Downloading Utility Software 82 EP4650/EP5550 User Manual Do wnloading Utility Software 1 Go t o http://planarpartners.com . 2 Enter your log in and password information. 3 Under the Ser vice heading on the left pane , selec t the Software/F irmware subheading. Then sele ct the L CD Displays tab and scroll until y ou find updates related t o the ep[...]

  • Page 89

    EP4650/EP5550 User Manual i Inde x A accessor y kit, 10 adjusting volume, 26 administrator in w eb ser vice, 71 advanced settings menu, 39, 51 audio settings men u, 37, 44 authentication configuration page, 71 avoiding temporary image retention, 4 B basic settings menu, 37, 45 batteries changing in the remote, 25 C cleaning the display, 7 cooling r[...]

  • Page 90

    Index ii EP4650/EP5550 User Manual advanced settings, 39 audio settings, 37 basic settings, 37 display settings, 36 functions, 31 image settings, 36 network settings, 39 RT C, 38 system status, 38 unlocking, 24 P packa ge contents, 8 PIP mode, 28 available inputs, 30 power cord, 18 input, 18 product usage exemptions, 8 R recommended usage, 4 remo t[...]