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Plantronics Blackwire C710-M manual

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Table of contents for the manual

  • Page 1

    Bl ack wi re ® C 7 10 M ™ /C 7 20 M ™ Corded USB headset with Bluetooth ® Us er gui d e TM[...]

  • Page 2

    2 C ont ents C ont ents C ont ents W elcome 3 What’s in the package 4 Headset features 5 Accessories/Spares 6 Using your headset 7 Inline controls 7 W earing the headset 8 Connect, charge, and make a mobile phone call 9 Connect headset to PC 9 Charge your headset 9 Make a mobile phone call 9 Use your headset with Microsoft Lync/Office Communicat[...]

  • Page 3

    3 Welc ome Congratulati ons on purchasing your new Plant ronics pro duct . This use r guide contains instru ctions for s et ting up and using your Black w ire C710M/C72 0M Bluetooth h eadset . Please r efer to the s eparate s afet y instr ucti ons for impor tant pr oduct s afet y information pr ior to installation or us e of the pro duct . Blackwir[...]

  • Page 4

    4 Wh at ’ s in t he pa c kag e 1 Blackwire C710M Headset with inline controller (monaural) or 2 Blackwire C720M Headset with inline controller (stereo) 3 Blackwire C710M/C720M USB cable 4 Carrying case 1 2 3 OR 4[...]

  • Page 5

    5 Heads e t fea tures 1 Right ear cushion 2 Adjustable headband 3 Left ear cushion 4 Noise-cancelling microphone 5 Mobile talk and Bluetooth on/off button 6 V olume up/volume down bar 7 Inline controller 8 Mute/unmute button 9 PC talk button 10 USB cable/connector 2 3 4 6 7 9 8 5 10 1[...]

  • Page 6

    6 Ac c essories/ S pa res (Sold separately) Carrying case F oam ear cushions Leatherette ear cushions Blackwire C710M/C720M USB cable NOTE For mo re information o n accessories an d spares, p lease visit us at plantronics.com/ accessories .[...]

  • Page 7

    7 Inline cont rols Mobile talk button Can be used to answer or end a call directly from the headset with a single press. LED will rapid flash blue when a call is coming in and slow flash blue when on a call. Can be used to manually turn on or off the Bluetooth radio with very long press; Bluetooth status will stay in last known state. PC talk but[...]

  • Page 8

    8 Wearing the heads et 1 T o adjus t the headband , length en or shor ten th e band until it fi t s comfor tably. Positio n the headse t receiv ers s o that the cushions sit comfor t ably over the cen ter of your ears . 2 For the C7 10M headset posit ion the s tabilizer T - bar above your ear. 3 Once the h eadset is p osition ed on your head , adj[...]

  • Page 9

    9 Co nnect hea dset to PC 1 Connec t the USB cable to the PC and t he inline controller. The fir st time yo u connect yo ur headset to t he PC , the m obile talk but ton on the h eadset w ill flash red and blue indicating t he initial pairing pro cess of your mobile pho ne. NOTE If y ou do not wa nt to pair your m obile ph one now, pres s and hol[...]

  • Page 10

    10 NOTE For detailed pa iring inst ruc tions for pop ular mob ile phon es visit plantr o nics .com/ easy topair Blackwire C700 2 If prom pted by mobile phone , ty pe 0000 as passcode. The mo bile talk but ton will stop flashing whe n the heads et has an act ive connec tion wi th the mobile phone . 3 While wearing yo ur headset , make a tes t call [...]

  • Page 11

    11 Placing a call with your headset and Bluetooth mobile phone Place a call Dial number on your mobile phone keypad. Redial last number* Double press mobile talk button. There will be a double low tone on each press. A low-low-high tone indicates the last number has been redialed. Activate voice dialing* Press and hold mobile talk button for two se[...]

  • Page 12

    12 1 Ensure Micro sof t L ync /Office Communicator is r unning on your PC . 2 Reconnect USB cable to inline controller and t he PC if disconn ected . 3 Confirm the speaker and micro phone s et tings for your PC s oft phone are s et to Plantroni cs Black wire C7 10M/ C720M a s shown b elow : PC audi o setup f or Window s 7 ( T o r each this scr ee[...]

  • Page 13

    13 Placing, answering, and ending calls with Microsoft Lync/Office Communicator T o place a call Dial number using Microsoft Lync/Office Communicator .* T o answer a call Short press PC talk button on the inline controller . T o answer a call when already on an active call on your mobile phone Press the mobile talk button to end the mobile phone [...]

  • Page 14

    14 Smart Sensor technology Senso rs dete ct wh ether or n ot you are wear ing the heads et. S ensor s are locate d in the speaker capsule on th e microphone b oom side. Auto answer call: When you are not wearing your headset. When you have an incoming call on your mobile or PC softphone, put on the headset and the call will be answered automaticall[...]

  • Page 15

    15 Simultaneous call handling behaviour (PC & mobile) Y o u can be on a call using a PC s of tphone applica tion and recei ve a mobile phon e call. Th e rington e for the mobile ph one call is heard in the h eadset . T apping th e PC call but ton on th e headse t will end the P C sof tphone c all. T apping the m obile call but ton will answer t[...]

  • Page 16

    16 Headset controls, indicators and voice prompts Action LED T one V oice prompt Incoming PC call alert N/A Rapid green flash Programmable ringtone N/A PC Call answer/end Short press PC T alk button Short green flash Answer: Single low tone followed by low- low-high tones End: Single low tone N/A PC Call “Flash” Two second Press PC T alk Butt[...]

  • Page 17

    17 Action LED T one V oice prompt Mobile Reject Call * Press and hold Mobile T alk button for 2 seconds Single blue flash Short low tone, followed by long low tone N/A Transfer Call Audio to/from Mobile Phone * Press and hold Mobile T alk button for 2 seconds Single blue flash Short low tone, followed by long low tone. When call transferred to he[...]

  • Page 18

    18 Optional Plant ronics Spok es sof t ware must b e downloa ded to access the P lantronics Con trol Panel . Install Spokes s oft war e by visiting plantron ics.com/software and click on the do wnload but ton. Plantronic s Contro l Panel User prefer ences and dev ice set tings that af fec t the pe rfor mance of your heads et can be changed using th[...]

  • Page 19

    19 Applications t ab Displays the s tatus of Plantro nics suppor t fo r various applica tions such as sof tpho nes and media play ers . Preferences ta b Allows y ou to set pre ferences for th e media player as well as other g ener al set tings .[...]

  • Page 20

    20 Ab out tab Provid es online access to th e user guide and suppo r t and displays your headse t sys tem’s information. Plantronics Update Manager Check for updates automatically By enabling this check b ox, you will act ivate a p eriodic au tomatic check for av ailable sof t ware update s. Check for updates now Y o u can choos e to check for av[...]

  • Page 21

    21 Clo thing clip Att ach the clip to your clothing abo ut chest l evel . When at your P C, t he clothing clip will reduce the weigh t of the inline controller for gr eater comfor t. W hen using your mobile ph one away from P C, th e clip keeps the inline contr oller in convenient place . Usef ul tips[...]

  • Page 22

    22 Troubleshooting — Microsoft Lync/Office Communicator usage I cannot hear . Ensure that the Blackwire C710M/C720M is set as the default playback device in Windows. Ensure that the Blackwire C710M/C720M is set as the audio device in the softphone (refer to softphone manufacturer for instructions on changing the audio output). Make sure that the[...]

  • Page 23

    NEED MO RE HEL P? plant ronics.com/ support Plantronics, Inc. 345 Encinal Street Santa Cruz, CA 95060 United States © 2012 Plantronics, Inc. All rights reserved. Plantronics, Blackwire, C710M, C720M, Spokes, and Smart Sensor are trademarks or registered trademarks of Plantronics, Inc. Microsoft, Internet Explorer, Lync, Windows, Windows Vista, and[...]