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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Plantronics C320, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Plantronics C320 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Plantronics C320. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Plantronics C320 should contain:
- informations concerning technical data of Plantronics C320
- name of the manufacturer and a year of construction of the Plantronics C320 item
- rules of operation, control and maintenance of the Plantronics C320 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Plantronics C320 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Plantronics C320, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Plantronics service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Plantronics C320.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Plantronics C320 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Bl ac kw ir e ™ C 31 0/ C3 20 USB Co rde d H ead set Use r G uid e[...]
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Page 2
Contents Welcome 3 System Requirements 3 Need More Help? 3 What's in the Box 4 Headset Basics 5 Wearing Your Headset 6 Adjust the Headband 6 Position the Boom 6 Adjust the Boom 6 Installing the Software 7 Download and Install Software 7 Software Location on Your Computer 7 Plantronics Update Manager 7 Softphone Compatibility 7 Media Player Pre[...]
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Page 3
Congratulations on purchasing your new Plantronics product. This guide contains instructions for setting up and using your Blackwire C310/C320 headset. Please refer to the safety instructions in the quick start guide for important product safety information prior to installation or use of the product. Computer • Supported Operating Systems: Windo[...]
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Page 4
Blackwire C310 Blackwire C320 What's in the Box 4[...]
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Page 5
Headset inline control icons Function Answer/End button* Answers or ends a call Incoming call Flashes green On a call Solid green Volume up button Increases the listening volume Volume down button Decreases the listening volume Mute/Unmute button Mutes/unmutse the headset microphone Solid red when muted * Plantronics software required. Plantronics [...]
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Page 6
Length en or s horten t he band until i t fits c omforta bly. The foam c ushions should s it comfor tably o ver the center of your ears. This h eadset can be w orn on t he left or righ t side. Rotate the bo om to al ign wit h your m outh. CAUTIO N To avoi d breaki ng the b oom, on ly rotat e it up and ove r 180°. Gently bend t he boom in or o ut s[...]
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Page 7
Download the latest release of Plantronics software to integrate your headset with your softphone. Plantronics software enables call control features including call answer/end control and synchronized mute with your softphone. Load t he Plan tronics softwar e by vis iting pl antroni cs.com/s oftware and cli cking on the downlo ad butt on. NOTE You [...]
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Page 8
The USB headset is automatically powered on when it is plugged into the USB port of the computer. Headse t call control is a so ftware f eature a nd depe ndent on a comp atible s oftphone . If yo u do not in stall t he softw are or do not h ave a co mpatibl e softph one, pr ess the headset call bu tton first and the n answer /end/pla ce the call us[...]
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Page 9
Listen ing Vol ume 1 Press the vol ume up b utton ( ) on the head set inl ine cont rol to i ncrease listeni ng volu me. 2 Press the vol ume down button ( ) on the headse t inline contro l to dec rease li stening volume. Speaki ng Volu me To adj ust the headset speaki ng volum e, use t he audi o settin gs in y our comp uter's s ound co ntrol pa[...]
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Page 10
I cannot hear caller. Listening volume is too low. Press the volume up button on the headset. The USB headset is not set as the default audio device. Use the audio settings in your sound control panel/preferences to select your headset as the default audio device. For Windows XP systems • Go to Control Panel > Sounds and Audio Devices > Aud[...]
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Page 11
For Windows Vista and Windows 7 systems • Go to Control Panel > Sound > Recording tab. • Highlight your device choice, select the Set Default button and click OK. For Mac OS X • Choose Apple menu > System Preferences and click Sound. • Click Output, and then select “Internal Speakers” or your device choice. My headset stops res[...]
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Page 12
NEED MORE HELP? plantronics.com/support Plantronics, Inc. Plantronics BV 345 Encinal Street Santa Cruz, CA 95060 United States South Point Building C Scorpius 140 2132 LR Hoofddorp Netherlands © 2012 Plantronics, Inc. All rights reserved. Plantronics, the logo design, and Blackwire are trademarks or registered trademarks of Plantronics, Inc. All o[...]