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Plantronics C710 manual

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Table of contents for the manual

  • Page 1

    Bl ack wi re ® C 7 10 ™ /C 7 20 ™ Corded USB headset with Bluetooth ® Us e r g uid e[...]

  • Page 2

    2 C ont ents C ont ents C ont ents W elcome 3 What’s in the package 4 Headset features 5 Accessories/Spares 6 Using your headset 7 Inline controls 7 W earing the headset 8 Connect, charge, and make a mobile phone call 9 Connect headset to PC 9 Charge your headset 9 Make a mobile phone call 9 Make a PC call 12 Advanced features 14 Plantronics Spok[...]

  • Page 3

    3 Welc ome Congratulati ons on purchasing your new Plantro nics produc t. This us er guide contains instru ctions for s ett ing up and using your Black wire C710/ C72 0 Blueto oth headse t. Please r efer to the sep arate safe ty inst ruct ions for impor tant produ ct safet y informatio n prior to installation or us e of the produc t. Blackwire C710[...]

  • Page 4

    4 Wh at ’ s i n t he pa c ka ge 1 Blackwire C710 Headset with inline controller (monaural) or 2 Blackwire C720 Headset with inline controller (stereo) 3 Blackwire C710/C720 USB cable 4 Carrying case 1 2 3 OR 4[...]

  • Page 5

    5 Heads et features 1 Right ear cushion 2 Adjustable headband 3 Left ear cushion 4 Noise-cancelling microphone 5 Mobile talk and Bluetooth on/off button 6 V olume up/volume down bar 7 Inline controller 8 Mute/unmute button 9 PC talk button 10 USB cable/connector 2 3 4 6 7 9 8 5 10 1[...]

  • Page 6

    6 Ac cessories/ Spa res (Sold separately) Carrying case F oam ear cushions Leatherette ear cushions Blackwire C710/C720 USB cable NOTE For mo re information on a cc essorie s and spares , please visit us at plantronics.com/ access ories .[...]

  • Page 7

    7 Inline contr ols Mobile talk button Can be used to answer or end a call directly from the headset with a single press. LED will rapid flash blue when a call is coming in and slow flash blue when on a call. Can be used to manually turn on or off the Bluetooth radio with very long press; Bluetooth status will stay in last known state. PC talk but[...]

  • Page 8

    8 Wearing the heads et 1 T o adjust the h eadband, leng then or shor ten th e band until it fi ts comfor tably. Positi on the headse t receiver s so that th e cushions sit comfor tably over th e center of your ears . 2 For the C7 10 headset pos ition the s tabilizer T -bar abov e your ear . 3 Once the h eadset is po sitioned on yo ur head, adjust [...]

  • Page 9

    9 Co nnect hea dset to PC 1 Connec t the USB cable to the PC and th e inline controller . The fir st time you conne ct your heads et to the P C, the m obile talk but ton on the heads et will flash red and blue indicating t he initial pairing proces s of your mobile phone . NOTE If y ou do not want to pa ir your mobi le phone no w, press and hol d[...]

  • Page 10

    10 NOTE F or detail ed pairing i nstruc tions for popu lar mobile p hones visit plantro nics.com/ easy topair Blackwire C700 2 If prompted by mobile phon e, ty pe 0000 as passcode. The mo bile talk but ton will stop flashing when the h eadset has an ac tive connec tion wit h the mobile phone . 3 While wearing your h eadset , make a test call from [...]

  • Page 11

    11 Placing a call with your headset and Bluetooth mobile phone Place a call Dial number on your mobile phone keypad. Redial last number* Double press mobile talk button. There will be a double low tone on each press. A low-low-high tone indicates the last number has been redialed. Activate voice dialing* Press and hold mobile talk button for two se[...]

  • Page 12

    12 1 Load Plantro nics Spokes s oft ware by visiting plantronics.com/ s oftware and click “ Downlo ad.” 2 Reconnec t US B cabl e to inline controller and the P C if disconnec ted. 3 Confirm the spe aker and microphone s et tings for your PC sof tphon e are set to Plantr onics Black wire C7 1 0/ C720 as shown be low: PC audi o setup for W indow[...]

  • Page 13

    13 NOTE If y ou choose to NOT install Spokes sof tw are, your he adset will stil l funct ion as a standard audio de vice but the inli ne control but tons may not work w ith your sof tpho ne. Placing a call with your headset and PC Softphone T o place a call Dial number from your PC softphone. Answering and ending calls with your headset and PC Soft[...]

  • Page 14

    14 Smart Sensor technology Senso rs detec t wheth er or not you are we aring the heads et. Se nsors are l ocated in the spe aker capsule on th e microphone bo om side. Auto answer call: When you are not wearing your headset. When you have an incoming call on your mobile or PC softphone, put on the headset and the call will be answered automatically[...]

  • Page 15

    15 Simultaneous call handling behaviour (PC & mobile) Y ou can b e on a call using a PC sof tphone applica tion and receiv e a mobile phone call . The rington e for the mobile phon e call is heard in the heads et. T apping the P C call but ton on the headse t will end the PC s oft phone call. T apping the mo bile call button w ill answer the mo[...]

  • Page 16

    16 Headset controls, indicators and voice prompts Action LED T one V oice prompt Incoming PC call alert N/A Rapid green flash Programmable ringtone N/A PC Call answer/end Short press PC T alk button Short green flash Answer: Single low tone followed by low- low-high tones End: Single low tone N/A PC Call “Flash” Two second Press PC T alk Butt[...]

  • Page 17

    17 Action LED T one V oice prompt Mobile Reject Call * Press and hold Mobile T alk button for 2 seconds Single blue flash Short low tone, followed by long low tone N/A Transfer Call Audio to/from Mobile Phone * Press and hold Mobile T alk button for 2 seconds Single blue flash Short low tone, followed by long low tone. When call transferred to he[...]

  • Page 18

    18 Plantronic s Control Panel User prefer ences and device s et tings that affe ct the pe rfor mance of your headset can b e changed using the P lantronics Contr ol Panel. T o access the P lantronics Contr ol Panel, lo ad Plantronics Sp okes sof tw are by visiting plantro nics.com/ soft ware and click on the downlo ad butto n. T o star t this ut il[...]

  • Page 19

    19 Applications t ab Displays the s tatus of Plantronic s suppor t for vari ous applications such as sof tphon es and media play ers . Preferences ta b Allows y ou to set prefer ences for the me dia pla yer as well as oth er general s et tings.[...]

  • Page 20

    20 Ab out tab Provid es online access to the us er guide and suppor t and displays your heads et sys tem’s information. Plantronics Update Manager Check for updates automatically By enabling this check b ox, you will acti vate a per iodic automatic che ck for available sof tw are update s. Check for updates now Y ou can cho ose to check fo r avai[...]

  • Page 21

    21 Clo thing clip Att ach the clip to your clothing about ch est lev el. When at yo ur PC, t he clothing clip will reduce the weigh t of the inline controller for grea ter comfort . When using your m obile phone away from P C, the clip ke eps the inline controller in conveni ent place. Usef ul tips[...]

  • Page 22

    22 Troubleshooting — PC softphone usage I cannot hear . Ensure that the Blackwire C710/C720 is set as the default playback device in Windows. Ensure that the Blackwire C710/C720 is set as the audio device in the softphone (refer to softphone manufacturer for instructions on changing the audio output). Make sure that the individual volume settings[...]

  • Page 23

    NEED MO RE HEL P? plant ronics.com/ support Plantronics, Inc. 345 Encinal Street Santa Cruz, CA 95060 United States © 2012 Plantronics, Inc. All rights reserved. Plantronics, Blackwire, C710, C720, Spokes, and Smart Sensor are trademarks or registered trademarks of Plantronics, Inc. Microsoft, Internet Explorer, Lync, Windows, Windows Vista, and W[...]