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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Plantronics CS 60, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Plantronics CS 60 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Plantronics CS 60. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Plantronics CS 60 should contain:
- informations concerning technical data of Plantronics CS 60
- name of the manufacturer and a year of construction of the Plantronics CS 60 item
- rules of operation, control and maintenance of the Plantronics CS 60 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Plantronics CS 60 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Plantronics CS 60, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Plantronics service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Plantronics CS 60.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Plantronics CS 60 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
1 Thank you for selecting the CS60 DECT™ Wireless Headset System from Plantronics. The CS60 offers wireless, hands-free headset convenience and long range workspace mobility . This user guide provides instructions on the installation and usage of your system. WELCOME CS60 DECT ™ Wireless Headset System User Guide www .plantronics.com[...]
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Page 2
DIAGRAM KEY 2 HEADSET 9 7 8 11 10 1 17 19 25 24 18 23 20 21 22[...]
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Page 3
DIAGRAMS 3 BASE UNIT INST ALLING A REPLACEMENT BA TTERY 13 14 16 6 2 3 4 15 12 5[...]
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Page 4
USAGE INSTRUCTIONS 4 UK DIAGRAM KEY 1 Tx Slide Switch (A-D) 2 Rx Slide Switch (1-4) 3 Speak V olume Adjust UP 4 Speak V olume Adjust DOWN 5 IntelliStand TM Switch ON/OFF 6 Configuration Dial 7 AC P ower Adapter 8 AC P ower Adapter Port 9 Handset Cable P ort 10 T elephone Cable Port 11 Accessory P ort 12 Headset Docking Cradle 13 Charge contacts 14 [...]
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Page 5
• Charge the headset battery as described in the Quickstart Guide and User Guide. Do not charge with any other AC power adapter or charger • Do not incinerate, disassemble, bend, crush or short-circuit the battery • Dispose of spent battery promptly and safely in accordance with local regulations. Keep battery away from children • Exercise [...]
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Page 6
ADJUSTMENTS 6 PLACING AND RECEIVING A CALL USING THE HANDSET In Handset mode the telephone can be used to make and receive calls in the normal way . OUT OF RANGE WARNING As you walk away from the base unit you will eventually reach the system operating range limit. When in Headset mode a warning alert of two beeps will sound in the headset shortly [...]
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Page 7
2. T o lift the telephone handset from its cradle at your command even when you are away from your desk. The installation of the Handset Lifter ( 17 ) is described in the user guide that is supplied with it. MAKING A CALL USING THE LIFTER Press the T alk Button ( 20 ) on the headset. The lifter will raise the telephone handset off the hook. Y ou wi[...]
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Page 8
TROUBLESHOOTING PROBLEM I plugged everything in but the lights won ’t come on. P ossible Cause Solution No p ow e r Check that the AC P ower A dapter is connected to the base unit. Check that the AC P ow er A dapter is connected to the mains supply . Check that the AC P ow er A dapter is th e m odel supplied by Plantronics. PROBLEM I cannot hear [...]
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Page 9
9 PROBLEM Callers cannot hear me. P ossible Cause Solution Mute is selected Press the mute button once. The audible mute indicator should then stop beeping. Headset microphone boom Align the headset boom with your mouth is incorrectly positioned Speak volume is too low Increase the Speak V olume by adjusting the Speak V olume Controls on the base u[...]
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Page 10
TROUBLESHOOTING 10 PROBLEM Receive sounds distorted. P ossible Cause Solution Listen volume too high If your telephone has a receive volume control, lower on your telephone this until the distortion disappears. If the distortion is still present, lower the listen volume control on the headset. If the distortion persists, select another Rx Slide Swi[...]
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Page 11
SUBSCRIPTION SUBSCRIPTION The Headset and Base Unit are supplied subscribed to each other . However if you wish to use a replacement headset with the base unit then the units must be re- subscribed as follows: 1. Return the headset to the Headset Docking Cradle ( 12 ). 2. Press and hold both the Speak V olume Adjust Buttons ( 3 & 4 ) on the bas[...]
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Page 12
ACCESSORIES 12 OPTIONAL P ARTS & ACCESSORIES There are a range of Plantronics accessories designed to enhance the functionality of your CS60 DECT ™ Wireless Headset System. Please contact your Plantronics Supplier for further details. 1. HL10 T elephone Handset Lifter 2. On-Line Indicator 3. On-Line Indicator Extension Cable 4. Accessory Conv[...]
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Page 13
Plantronics 2 year W arranty and R epair Service 13[...]
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Page 14
UK • Products under warranty are replaced free of charge. • All units serviced to full production standards using original factory parts. 0800 410014 D • Produkte werden innerhalb der Garantiezeit kostenfrei repariert oder ersetzt. • Der Service erfolgt gemäß den Produktionsstandards unter V erwendung von Originalteilen. 02222/8302-134 DK[...]
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Page 15
Plantronics 2 year W arranty and R epair Service UK • Products under warranty are replaced free of charge. • All units serviced to full production standards using original factory parts. 0800 410014 D • Produkte werden innerhalb der Garantiezeit kostenfrei repariert oder ersetzt. • Der Service erfolgt gemäß den Produktionsstandards unter [...]