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Plantronics CS60 manual

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Table of contents for the manual

  • Page 1

    User Guide CS50-USB & CS60-USB DECT™ WIRELESS HEADSET SYSTEM[...]

  • Page 2

    DIAGRAMS HEADSET 2 7 6 1 5 3 4 FIG.1 FIG.2 FIG.3 11 12 10 8 9 14 15 1 13 16 17 18 FIG.2.1 POWER SUPPL Y BASE UNIT[...]

  • Page 3

    DIAGRAMS EARLOOP FIG.3.1 HEADBAND Available as an accessory . FIG.3.2 2[...]

  • Page 4

    DIAGRAMS NECKBAND Available only as an accessory . FIG.3.3 3[...]

  • Page 5

    DIAGRAMS INST ALLING A REPLACEMENT BA TTERY LISTEN VOLUME ADJUST MUTE FEA TURE FIG.4.1 FIG.5 FIG.4.2 4[...]

  • Page 6

    WELCOME www .plantronics.com Thank you for selecting the CS50- USB/CS60-USB Wireless Headset System from Plantronics. The CS50-USB/CS60-USB offers wireless, hands-free headset con- venience and long range work- space mobility . This user guide provides instruc- tions on the installation and usage of your system. For safety and regulatory informa- t[...]

  • Page 7

    USAGE INSTRUCTIONS 6 DIAGRAM KEY HEADSET 1 Microphone 2 Speaker 3 T alk Button 4 V olume/Mute Control 5 On-line Indicator 6 Charge Contacts 7 Battery Door DESK CHARGER 8 AC P ower Adapter 9 AC P ower Adapter Port 10 Headset Docking Cradle 11 Charge Contacts 12 Status Indicator 13 Charge Indicator 14 Stand 15 Stand Pegs 16 Ringer Switch On/Off 17 US[...]

  • Page 8

    7 INST ALLING THE PerSonoCall SOFTWARE T o install the software, insert the CD supplied with CS50-USB/CS60-USB . If the CD does not autoplay , then use Windows Explorer to find the file called install.bat, double- click on it and then follow the instructions on-screen. CHARGE YOUR HEADSET BA TTERY T o charge the headset battery , place the headset [...]

  • Page 9

    8 2. USING YOUR HEADSET PERSONOCALL SOFTWARE BASIC OPTIONS T AB SELECT SOFTPHONES Check the box or boxes of the softphones (installed during setup) you want the head- set to work with. If you change the softphone you use, or add an additional one, then you can change the softphones selectable by running “Install” again from the PerSonoCall soft[...]

  • Page 10

    9 REMOTE FIRMW ARE VERSION Factory installed firmware revision. May be required for technical assistance. HEADSET INDICA TORS RADIO LINK Communication between base and headset when checked. SMART BUTTON Headset Smart (long press of Mute button) button has been pressed when checked. T ALK BUTTON Headset talk button has been pressed when checked. FLA[...]

  • Page 11

    10 COMPLETED Number of calls made. OUTGOING LINE If you have multiple softphone line options you can select which line is activated when you press the headset talk button for an outbound call. Select preferred outgoing line connection by highlighting your selection from the “available phone lines” box, then clicking the “Set as outgoing line?[...]

  • Page 12

    11 MUTE YOUR VOICE The mute feature, when activated, allows you to hear the person you are calling, but they cannot hear you. T o mute a call press and release the Volume/Mute control (4). When mute is enabled, the headset sounds two short tones every 15 seconds. In addi- tion, the Status indicator (12) will flash rapidly . T o de-activate mute, pr[...]

  • Page 13

    12 4. REPLACING THE BA TTERY Should it be necessary to replace the headset battery at anytime please refer to Fig. 5 on page 4. 5. . USING YOUR CS50-USB/CS60-USB HEADSET PLACING A CALL USING Y OUR HEADSET T o place a call using the headset, remove headset from cradle and dial or connect to another user in the normal way . T o end the call, replace [...]

  • Page 14

    If you have an active call on a softphone that supports flash, and wish to place it on hold, press flash. T o retrieve it from hold, press flash again. If you have an active call on a softphone that supports flash, and another call comes in, press the flash button to place your current call on hold and automatically answer the second call. w I If y[...]

  • Page 15

    standby or hibernation, an optional AC power supply is provided to ensure the headset can be continuously charged PROBLEM My headset does not work with my softphone. Possible Cause Solution Incorrect softphone selected Ensure you have selected the softphone you are using through the software. If the softphone you are using does not appear on the li[...]

  • Page 16

    snugly over your ear Incorrect softphone model selected Ensure you have selected the correct soft phone model through the software Headset has flat battery Recharge the battery by placing the headset in the Headset Docking Cradle. PROBLEM Callers cannot hear me. Possible Cause Solution Mute is selected Press the mute button once. The audible mute i[...]

  • Page 17

    PROBLEM Sudden loss of audio, continuous noise or distorted audio on receive. Possible Cause Solution Software reset required Unplug and re-connect the USB connector and optional power supply Remove and re-install the battery pack (see Fig.5 on page 4). PROBLEM The headset I was using to listen to music does not work any more Possible Cause Solutio[...]

  • Page 18

    8. MAINTENANCE HINTS 1. Unplug the unit from the computer and the AC P ower Adapter from the power source before cleaning. 2. T o clean the headset, remove the headset from the attachment and wipe clean. 3. Clean the equipment with a damp (not wet) cloth. 4. Do not use solvents or other cleaning agents. 9. OPTIONAL P ARTS & ACCESSORIES There ar[...]

  • Page 19

    FCC REGISTRA TION INFORMATION FCC REQUIREMENTS—P ART 15 This device complies with Part 15 of the FCC R ules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. This equipment ha[...]

  • Page 20

    may connect to your line, as determined by the REN , you should contact your local telephone company to determine the maximum REN for your calling area. Connection to the telephone network should be made by using standard modular telephone jacks, type RJ11. The plug and/or jacks used must comply with FCC Part 68 rules. If this telephone equipment c[...]

  • Page 21

    © 2004 Plantronics Inc. All rights reserved. Plantronics, the logo design, Plantronics and the logo design combined and IntelliStand are trademarks or registered trademarks of Plantronics Inc. DECT is a trademark of ETSI. Patent U .S. 5,210,791 and P atent Pending. 02/04 Plantronics Ltd, Interface Business P ark, Bincknoll Lane, W ootton Bassett, [...]