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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Plantronics CS60, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Plantronics CS60 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Plantronics CS60. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Plantronics CS60 should contain:
- informations concerning technical data of Plantronics CS60
- name of the manufacturer and a year of construction of the Plantronics CS60 item
- rules of operation, control and maintenance of the Plantronics CS60 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Plantronics CS60 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Plantronics CS60, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Plantronics service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Plantronics CS60.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Plantronics CS60 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
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Page 2
0 0 0 Plantronics cs50/60-UsB WIRELESS HEADSET SySTEm USER GUIDE[...]
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Page 3
3 REGISTER YOUR PRODUCT ONLINE Visit www.plantronics.com/productregistration to register your CS60-USB product online so that we can provide you with the best possible service and technical support. TABLE OF CONTENTS PACKAGE CONTENTS Package contents 3 Features 4 Setup 6 Charging 7 Positioning 7 Installing PerSono ® Suite software 8 Configuration [...]
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Page 4
0 0 4 5 FEATURES Back and side AC charger port Subscription button access hole (paperclip required) Front Charge contacts Headset docking cradle Charge indicator light (red) Status indicator light (green) CS 55 CS 50 Fr on t: Re ar : Li st enin g Vo lume /M ut e Ta lk Indic ator Li gh t Spea ke r Ba tt er y Cove r Ca ll Co nt ro l Bu tt on Micr oph[...]
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Page 5
1. Slide headset into charging cradle. 2. Gently press down on the headset to ensure that headset is in correct position. Red charge indicator light on base will illuminate while charging and will go off completely when fully charged. AC charging only: When your computer is powered off, the CS60-USB will not charge and the headset standby time will[...]
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Page 6
0 0 8 9 Plantronics PerSono Suite software provides the link between your CS60-USB headset and compatible softphone applications on your computer. PerSono Suite software provides the ability to remotely detect and answer/end a call from your softphone application via the headset call control button. In addition, PerSono Suite provides some basic co[...]
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Page 7
10 11 To make a call: Press the call control button on the headset. The status indicator lights on both the base and the headset should go on, indicating a successful link. Dial using softphone. To answer a call: Press the call control button on the headset to answer a call. When the ringer switch on the side of the base is on (in the up position),[...]
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Page 8
0 0 ADJUSTING VOLUME, INITIATING FLASH Major Adjust Minor Adjust Rock the headset volume control back and forth to adjust listening volume. To adjust the listen or speak volume of the softphone, please refer to the softphone user documentation. To adjust the listen or speak volume of the audio device on the computer, use the Sound and Audio Devices[...]
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Page 9
Rock in one direction for more than 2 seconds Flash Short key press straight in Mute Ascending/descending tones, 2 tones at limit Rock back and forth Listening volum e Action Tone Press straight in and hold for more than 2 seconds Smart button Flash Making/answering/ ending calls Short key press Mid tone Low battery warning (5 minutes of talk time [...]
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Page 10
• Lower the listen volume on your softphone until the distortion disappears. • If the distortion is still present, lower the listen volume control on the computer. • Adjust volume on headset. See page 12. • Speak volume is too high. Lower the speak volume on your softphone until the noise disappears. If the noise is still present, lower the[...]
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Page 11
0 The custom battery inside the headset should last 2-3 years. When talk time decreases significantly, you should replace the battery. Call Plantronics at 0800 410 014 to order one. Once you have received it, follow directions below to replace. BATTERY REPLACEMENT Pinch both sides of the battery cover and lift to remove. Slide the battery out and g[...]
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Page 12
0 © 2006 Plantronics, Inc. All rights reserved. Plantronics, the logo design, CS60, PerSono Suite and Sound Innovation are trademarks or registered trademarks of Plantronics, Inc. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. All other trademarks are the p[...]