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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Plantronics Headset System, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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First and foremost, an user manual of Plantronics Headset System should contain:
- informations concerning technical data of Plantronics Headset System
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Plantronics Headset System alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Plantronics Headset System, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Plantronics service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Plantronics Headset System.
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Table of contents for the manual
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Page 1
USER GUIDE_ SupraPlus ® Wireless ...................................................................................... PROFESSIONAL HEADSET S YSTEM[...]
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Page 2
3 2 P ACKA GE C ONTENTS T ele pho ne Cord Base H eadset (O ne m odel i n c l u ded i n e ac h p a ckag e —a ll a vai l ab le m odel s s ho w n .) A C Ch a r g er H andse t L ifter (O p ti on a l ) M on au r a l V o ic e T ub e M on au r a l N o is e - ca n c el i n g Bi n au r a l N o is e - ca n c el i n g Bi n au r a l V o ic e T ub e Ri n g er[...]
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Page 3
5 4 Listening Vol ume Mu te T alk Indicator Light Call Contr ol Button V oice T ube or Noise-Canceling Micr ophone Handset Lifter Arm Ringer Micr ophone Jack (r emo ve cov er) Height Switch Acc essory Jack P ower Cor d Headset Handset Lifter Char ging Cradl e F ro n t: Indicator Lights T alking (Gr e en) P ower (Red) Char ging (Amber) T elephone Co[...]
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Page 4
7 6 3A 4A Base - Bottom View Complete ! 9 v A D B C Plug the AC char ger into the base’ s AC char ging jack. Push in firmly . Plug the handset c or d into the handset jack in the base. Push in until it clicks. 2 1 Unplug the handset cor d fr om phone. Plug the telephone c ord that is c onnected to the SupraPlus base into the handset jack on the p[...]
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Page 5
9 8 6“ 12” The minimum r ec ommended separation distanc e is shown above. Importan t: Inc orr ect positioning can cause noise and in terference pr oblems. 2 1 1. Slide headset into charging cr adle; t he earpiece with the micr ophone goes into the cradl e. 2 . Gently pr ess do wn on the headset to ensure that headset is in c orr ect position. A[...]
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Page 6
11 10 1 2 1. Adjust headband to fit. 2. Rotate voice tube or noise-canc eling microphone until it is point ed towards y our chin. 1 2 T o make a call: 1. T ake y our handset off-hook. Dial tone should sound through handset (if not, check compatibility—see page 13). 2. Pr es s the call contr ol button on the headset. The talk indicator lights on b[...]
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Page 7
13 12 1 2 3 4 1 2 3 4 If y ou cannot hear a dial tone thr ough your headset, use a coin or small scr ewdriver to turn the telephone c onfiguration dial until you can. Make sur e that a number is aligned with the position indic ator. Place a call to some one you know . While speaking, turn the c onfiguration dial thr ough the four positions. Sel ect[...]
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Page 8
15 14 Major Adjust Minor Adjust Use the speaking volume minor adjust contr ol on the back of the base for minor incremental adjus tments. NOTE: Y ou must be in talk mode (i.e. on a call) to adjust. Use the speaking volume major adjust contr ol on the bottom of the base for lar ge incremental adjus tments. NOTE: A is the lo west setting. B is the mo[...]
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Page 9
17 16 Listening volume major adju st Speaking volume major adju st Speaking volume minor adju st Answering/ ending calls Slide swi tch Increase in over all volume Single t one, 3 ton es at limit Ascending/descending t ones Slide swi tch No tone Short key p ress Short key p ress Short key p ress Pr ess + to i ncrease or – to d ecrease M id tone L [...]
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Page 10
19 18 P rob le m S olution P ro b lem S olution I plugge d e ver yth ing in b ut the lig hts won ’t c ome on. • Ch eck t h at the A C c h ar g er jac k is c onn ected to the ba se uni t. • Ch eck t h at the A C c h ar g er is sec urel y c onn ected to a wo rki ng w a l l out let . • Ch eck t h at the A C c h ar g er is the mo del su p pl ie[...]
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Page 11
21 20 The headset and base unit are supplied subscribed to each other . Howe ver, if you wish to use a r eplacement headset with the base unit, then the units must be r e-subscribed. T o d o so, please f ollow the ins tructions on page 10 for Multi-Shift Pairing. T o r eplace v oice tube: 1. Slide old v oic e tube out. 2. Slide in spare v oice tube[...]
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Page 12
23 22 This device complies with P art 15 of the FCC Rul es. Operation is subject to the foll owing two conditions: 1. This device may not cause harmful int erfer ence, and 2. This devic e must accept any interf erenc e rec eived, including interfer ence that may c ause undesired oper ation. This equipment has been tested and f ound to comply with t[...]
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Page 13
© 2006 Plantronics, Inc. All rights r eserved. Plantr onics, the logo design, IntelliStand, Plantr onics Sound Innovation, SupraPlus, and the voic e tube clear c olor and shape trade dr ess ar e trademarks or regist ered tr ademarks of Plantronics, Inc. All other trademarks ar e the property of their r espective owner s. P at ents U.S. 5,210,791: [...]