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Plantronics W420 manual

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Table of contents for the manual

  • Page 1

    Sav i ® W4 10 / W4 2 0 Wi reless hea d set system Us e r Gu id e[...]

  • Page 2

    Plantronics Savi User Guide W elcome Congratulations on purchasing your new Plantr onics product. This user guide contains instructions for setting up and using your Savi W410/W420 (D100 USB Adapter + WH300/350 Headset) Wireless Headset System. Please refer to the separate safety instructions for important pr oduct safety information prior to insta[...]

  • Page 3

    Contents Plantronics Savi User Guide 1 Package Contents ................................................................ 4 2 System Features ................................................................... 5 3 Headset Setup ...................................................................... 6 Installing the headset battery ...................[...]

  • Page 4

    Plantronics Savi User Guide 4 Savi W410/W420 USB Adapter and Charger USB Adapter 1 Package Contents Base Power Supply Savi WH300/350 Headset Charger Base Base Stabilizer Headset Carrying Case[...]

  • Page 5

    Plantronics Savi User Guide 5 Savi USB Adapter Features Savi WH300/350 Headset Features Subscription Button Indicator Light 2 System Featur es Indicator Light Microphone Call Control Button V olume Button Headset Mute Button[...]

  • Page 6

    Plantronics Savi User Guide 6 3 Headset Setup 2" 5 0.8 mm front back 1 2 3 1 2 3 3.1 Adjust the Headband 1 T o adjust the headband, lengthen or shorten the band until it fits comfortably . Position the headset receivers so that the foam cushions sit comfortably over the center of your ears. 2 On the WH300, position the stabilizer T -bar above[...]

  • Page 7

    Plantronics Savi User Guide 7 Connecting the Power Supply 1 Connect the base power supply into the power jack on the charger base. 2 Connect the power supply to the outlet. The power indicator light will be solid green .. Docking and Charging the Headset 1 Gently push the headset into the charging cradle. The charging indicator light on the headset[...]

  • Page 8

    Plantronics Savi User Guide 8 USB Adapter Indicator Light USB Adapter Status USB Indicator Light Headset subscribed, no activity Solid green Headset in talk mode Flashes green Headset muted Flashes red Incoming call Flashes red and yellow Headset not subscribed Solid red USB adapter subscription Flashes green and r ed USB adapter conference subscri[...]

  • Page 9

    Plantronics Savi User Guide 9 Powering Up the Headset If the headset battery is charged and connected to the headset, the headset is automatically on. The headset does not have an on/off button. T alk Time With a single full charge, the Savi W410/W420 will provide up to 9 hours of talk time. T alk time will be reduced when operating in wideband mod[...]

  • Page 10

    Plantronics Savi User Guide 10 Placing the Headset in Sleep Mode If you won’t be using the headset for a long period of time and the headset will not be in the charging cradle, you can put the headset in sleep mode. With the headset idle, press the call control button for thr ee seconds until you see the headset ash green twice. T o wake the h[...]

  • Page 11

    Plantronics Savi User Guide 11 6 Making Calls With your Headset and PC Software Installation It is highly recommended that you install the Plantr onics software. Though your Savi system will operate without the software, it will limit the system’ s full capabilities. Install the Plantronics softwar e to enable remote call answer/end with compatib[...]

  • Page 12

    Plantronics Savi User Guide 12 Conferencing Up to Thr ee Guest Headsets While on a call, you can subscribe up to three guest headsets to your USB adapter for conferencing. As you add headsets to the adapter , an additional headset icon will appear in the Plantronics Control Panel with a number fr om 1 to 3 indicating the number of guest headsets su[...]

  • Page 13

    Plantronics Savi User Guide 13 User prefer ences and various device settings can be changed using the Plantronics Contr ol Panel. T o start this program, click Start > Programs > Plantr onics > Plantronics Contr ol Panel. Devices T ab T o congure your settings, select Plantr onics D100 from the pull down menu and click the Device Settin[...]

  • Page 14

    Plantronics Savi User Guide 14 Device Settings – Headset T ab Options Feature Settings Default General Mute T one Standard/Low/Of f Off Ringtone Sound 1/Sound 2/Sound 3 Sound 2 PC V olume Standard/Low/Of f Standard System T ones Standard/Low/Of f Standard Second Inbound Call Ring Continuously/Ring Once/Ignore Ring Continuously Device Settings –[...]

  • Page 15

    Plantronics Savi User Guide 15 Feature Set Lock The Plantronics softwar e allows the following device settings to be locked by the IT staff and pr event end users from changing them. • Range • AutoAnswer • PCAudioBandwidth • AudioProtection(Anti-Startle,G616,AudioLimitingandHours on phone per day[...]

  • Page 16

    Plantronics Savi User Guide 16 Options Feature Settings Default Media Player Action to Media Player – When a call begins – When a call ends Mute/pause/do nothing Play/do nothing Pause Play General Launch audio devices control panel (Provides a shortcut to the Windows Sounds and Audio Devices control panel.) Ring Both Headset and PC Selected/Not[...]

  • Page 17

    Plantronics Savi User Guide 17 All requir ed software for Savi W410/W420 can be r emotely updated when updates are available. Start Plantr onics Update Manager from Windows Start Programs menu to change settings such as automatic or manual check for updates. Check for Updates Automatically By enabling this check box, you will activate a periodic au[...]

  • Page 18

    Plantronics Savi User Guide 18 When I dial from my softphone application, nothing happens. Ensure your headset is charged. Ensure your headset is subscribed to the USB adapter . See Subscribing a Headset. Ensure that the Plantr onics software is installed. T o download, visit plantronics.com/software. Ensure that you ar e using a compatible softpho[...]

  • Page 19

    © 2013 Plantronics, Inc. All rights r eserved. Plantronics, the logo design, Savi, W410/W420, and Sound Innovation ar e trademarks or register ed trademarks of Plantronics, Inc. Micr osoft, Windows and Vista are trademarks or registered trademarks of Micr osoft Corporation. Skype is a trademark of Skype Limited or other related Skype companies. Pa[...]