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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Plustek SmartOffice SC8016U, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Plustek SmartOffice SC8016U one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Plustek SmartOffice SC8016U. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Plustek SmartOffice SC8016U should contain:
- informations concerning technical data of Plustek SmartOffice SC8016U
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- safety signs and mark certificates which confirm compatibility with appropriate standards
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Plustek SmartOffice SC8016U alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Plustek SmartOffice SC8016U, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Plustek service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Plustek SmartOffice SC8016U.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Plustek SmartOffice SC8016U item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Installation Usage & Maintenance[...]
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Page 2
Trademarks © 20 13 Plustek Inc. All rights are reserved. No portion of this document may be reproduced without permission. All trademarks and brand names mentioned in this publication are property of their respective owners. Liability While all efforts have been made to ensure the accuracy of all contents in this manual, we as sume no liability fo[...]
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Table of Contents I NTRODUCTION .................................................................................................... 1 How to Use This Gui de ............................................................................................... 1 Conventions of This Guide ....................................................................[...]
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Page 4
1 I NTRODUCTION Thank you for choosing us as your scanner supplier. Your new scanner will improve the professionalism of your day - to -day co mputing tasks by allowing you to input images and elec tronic text into your computer system. You can easil y scan single-sided or dou ble-sided documents with your scanne r. Like all of our products, your n[...]
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2 C ONVENTIONS OF T HIS G UIDE Bold — Represents commands or cont ents on your computer screen . ALL CAPS — Important note or first use o f an important term in a chapter . Italic — Represents buttons on your scanner OR important notes. A A N N o o t t e e a a b b o o u u t t I I c c o o n n s s This guide uses the following icons to point ou[...]
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Page 6
3 4. Damaged wire could cause fire or elec trical shoc k. Keep the power cord straight and without being twisted, bende d, or scraped. 5. Unplug th is device if you don’t need to use for a certain period of time, such as , during night or long weekend , to avoid any risks of causing fire. 6. Do not attempt to disassemble the scanne r. There is da[...]
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Page 7
4 B OX C ONTENTS 2 1. Scanner 2. USB Cable 3. AC Adapter 4. Power Cable 5. Quick Guide 6. Setup/Application CD/DVD-ROM 7. Calibration Sheet 8. Memo Label 9. Cleansing Cloth 10. Pad Module x 2 11. Feed Roller 12. Paper Chute 2 Save the box and packing materials in case you need to transport this scanner in the future.[...]
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Page 8
5 T HE S CANNER O VERVIEW 1. PAPER CHUTE — Helps keep the pap er in place. Install the paper chute before using the scanner. 2. PAPER WIDTH SLIDER — Adjusts the paper width slider for the paper size you are using. 3. COVER OPEN LEVER — Opens the ADF cover. Pull it to op en the ADF cover when you need to clear paper jam or cle an the scanner. [...]
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Page 9
6 7. WARNING LED — Indicates the scanne r error status. 8. POWER / POWER SAVING LED — Indicates the scanner status. 9. POWER SAVING BUTTON — Press about 1 second to enter the standby mode (s leep mode) and you may press this button again t o wake up the scanner from power saving. 10. FUNCTION NUMBER DISPLAY — Indicates the number of the pre[...]
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7 14. USB PORT — Connects the scanner to a US B port on your computer by the included USB cable. 15. ETHERNET PORT 3 — Connects the scanner to a port on the Ethernet hub by the Ethernet cable. 16. POWER RECEPTOR — Connec ts the scanner to a stand ard AC power outle t by the included AC adapter. 17. POWER SWIT CH — Use this to t urn the scan[...]
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8 LED I NDICATOR The Power/Power Saving LED and Warning LED indicate different sc anner status. Warning LED Light Power / Power Saving LED Light Status Off Blue The scanner is turned on, ready to scan images. Off Orange The scanner is in standby mode (s leep mode) if it is idle for 10 minutes. Red Blinking Blue The ADF cover is opened. Blinking Red[...]
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Page 12
9 C HAPTER I. I NSTALLING THE S CANNER Before in stalling your scanner, pleas e verify that you have all of the prope r components. A list of the package contents is provided in the “Box Contents” section of this guide. S OFTWARE I NSTALLATION R EQUIREMENTS Your scanner comes with the OCR software (A BBYY FineReade r Sprint ), business card rec[...]
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Page 13
10 If you don’t find such USB ports on your computer, then you need to purchase a certified USB interface card to add USB capabilities to your computer. I NSTALLING AND S ETTING UP THE S CANNER Please follow the step- by -step procedures descri bed bel ow to install the Plustek scanner. Attention Choose a Proper Site First! Always pl ace your[...]
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11 S S t t e e p p 1 1 . . I I n n s s t t a a l l l l t t h h e e P P a a p p e e r r C C h h u u t t e e 1. Open the ADF cover by pulling the lever, and get the paper chute ready . 2. Install the paper chute by aligning and inse rting the tabs of the paper chute into their slots on the scanne r. 3. Close the ADF cover by pushing it ba ck down unt[...]
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12 S S t t e e p p 2 2 . . C C o o n n n n e e c c t t i i n n g g t t h h e e S S c c a a n n n n e e r r t t o o Y Y o o u u r r C C o o m m p p u u t t e e r r Using the USB Cable to connect the Scanner and Your Computer Attention Please make sure the scanner is turned OFF before you plug or unplug the scanner power adapter . 1. Plug the AC adap[...]
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Page 16
13 Using the Ethernet Cable to connect the Scanner and Your Computer (If y our scanner does not have the Ethernet port, please ski p this s tep.) Attention Please make sure the scanner is turned OFF before you plug or unplug the scanner power adapter . When you use the Ethernet cable to connect the scann er and your computer on the network, pleas e[...]
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Page 17
14 5. Plug the other end of the Ethernet cable to an available port on the Ethernet hu b 6 . 6. Plug the end of another Ethernet cable to the Ethernet port on the computer. 7. Plug the other end of the Ethernet cable to an available port on the Etherne t hub . S S t t e e p p 3 3 . . I I n n s s t t a a l l l l i i n n g g t t h h e e S S o o f f t[...]
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15 4. For Windows XP: a. Insert the Setup/Application CD/DVD-ROM, include d with your sc anner, into your CD/DVD-ROM drive. b. Select Install the software automatically recommended and cl ick the Next button. c. Click the Next button in the window that appears. Afterwards, please skip to procedure 8. 5. For Windows Vista: a. Select “ Locate and i[...]
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Page 19
16 7. For Windows 8: a. Insert the Setup/Application CD/DVD-ROM, incl uded with your sc anner, into your CD/DVD-ROM drive. Click on the pop-up notification, then click Ru n install.exe in the pop-up window. If you miss the pop-up notification, please eject and re-insert th e Setup/Application CD/DVD-ROM. b. Click on the Yes button if the User Accou[...]
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17 11. (If your scann er does not have the Ethernet port , please skip this Step.) Select the method to connec t the scanner and your computer. Using the USB cable to c onnect the scanner and your computer a. Select the USB Port Connection option . Follow the on-screen installation instructions. Afterwa rds, please skip to procedure 12. Using the E[...]
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Page 21
18 b. Follow the on-screen installation instruc tions . Please use the Scanner Search Tool to search avail able scanners and sele ct the desired scanner to be used, and then click Connect Device button to make co nnection. ( If the Windows Security Alert window appears during the search tool executio n, pleas e unblock the search tool from the fire[...]
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Page 22
19 Using the Ethernet cabl e to connect the scanner and your computer in a network environment with static IP alloca tion a. Select the Ethernet Port Connection option . Please make sure to u nplug the USB cable from the scanner when you c hoose this option . b. Follow the on-screen installation instruc tions . Please use the Scanner Search Tool to[...]
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Page 23
20 d. Please se arch available scanners again and select the desired scanner ico n to be used, and then click Conne ct Device button to make connection . e. After you make sure the Scanner Search Tool is working properly and the scanner connection status indicates Locally Connected , pleas e click the OK button to confirm the status. 12. After the [...]
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Page 24
21 2. Click the Windows Start button to launch Presto! BizCard . (For Windows 8 users: Point your mouse cursor to the upp er or lower right corner of your screen to open the Charm bar. Click on t he Search charm. The Apps screen will be shown. Click on an empty space in the Apps sc reen, move your cursor to the right edge of the screen to scroll ri[...]
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Page 25
22 C HAPTER II. S CANNING Your scanner needs to be driven by certain type of software program. Since al l documents or images (whether text or pictures) that are acquired from the scanner are treated by your computer as images, most scanning will probably be done from an image- editing program where you can view, edit, save and output the scanned i[...]
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Page 26
23 P REPARING D OCUMENTS Proper document preparation prior to the scan can prevent paper feed errors and damages to the scanner. Checking Document Conditions Loosening Documents C C h h e e c c k k i i n n g g D D o o c c u u m m e e n n t t C C o o n n d d i i t t i i o o n n s s Make sure the size and ream weight of your documents are acc[...]
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Page 27
24 However, don ’ t use the ADF to scan documents if they meet any of the followin g conditions: Paper lighter than 50 g/m 2 (14 lb.) or heavier than 105 g/m 2 (28 lb.) Paper with clips or stapl es attached Paper with inconsistent th ickness, e.g., envelops Paper with wrinkles, curls, fol ds, or tears Paper with an odd (non-re[...]
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Page 28
25 P LACING D OCUMENTS 1. Load the documents face down toward the ce nter of the ADF paper chute and all the way into the ADF until touching the bottom. For single-si ded scans, load the documents face down so that the side to be scanned faces towar ds the paper chute. For doubl e-sided scans , load the desired page order of doc uments face down so[...]
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Page 29
26 Attention DO NOT load more than 100 sheets of paper (70 g/m 2 , 18 l b.) to the ADF. Paper scanned from the ADF must be a minimum of 5.08 x 5.08 cm (2 ” x 2 ” , W x L). Make sure there are no gaps between the document stack and the paper -width slid er ; otherwise, the sc anned images can be skewed. Although the doc uments sh[...]
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Page 30
27 P LACING P LASTIC C ARDS The plastic card can be emboss ed credit card, driver license, ID card, insurance card, medic -care card or any membership card. Make sure to load the embosse d face of the embossed ca rd face up into the scanner. Please remove the pad module before you load the plastic card. 1. Open the ADF cover by pulling the cover op[...]
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Page 31
28 4. Vertically load the plastic card, headfirst and face up , toward the center of the ADF. For single-sided scans, load the card face up . For double -sided scans, load the card in desired order. 5. Adjust the paper widt h slider to the ca rd width. The paper width sl ider should be gently touching both sides of the card. Attention Make sure[...]
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Page 32
29 S S c c a a n n n n i i n n g g v v i i a a T T W W A A I I N N I I n n t t e e r r f f a a c c e e The TWAIN program is a very important piece of software that co mes w ith your scanner. This program acts as an in terface between the scanner hardware and the image- editing software you are using to view and edit images. The TWAIN program allows[...]
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Page 33
30 4. Adjust the scanning settings. For ADF (Duplex) scan, you can tailor settings individually for front and rear sides of the documents. Click Front Side button to adjust the scanning settings of document front side and then click Rear Side button to adjust the scanning settings of document rear side. You can enable the functio n of Merge Page s [...]
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31 Scan within New Soft Presto! BizCard: 1. Click on the Windows Start button, point to All Programs > Presto! BizCard and then click Presto! BizCard to launch the business card recognition software. (For Windows 8 users : P oint your mouse cursor to the upper or lower right corner of your sc reen to open the Charm bar. Click on the Search charm[...]
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Page 35
32 Scan from the Scan ner Buttons 1. Place the document or images onto the scanner. (Refer to “ Chapter II. Scanning ” of the Scanner User ’ s Guide for more information in placing paper into the ADF properly.) 2. Check current button setti ngs by viewing the memo l abel or the Button Configuration window. If needed, you may also modify setti[...]
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33 View Button Settings There are three ways to view the button setti ngs: Double-click the icon in the Windows system tray . Right-click the icon in the Windows system tray, and t hen choos e Button Configuration… in the pop -up menu that opens. View your memo if you write down the customized button number se ttings on the memo l abe[...]
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34 C HAPTER II I. C ARE AND M AINTENANCE Your sc anner is designed to be maintenanc e- free. However, co nstant care and maintenance can keep your sca nner working smoothly. C LEANING THE S CANNER Paper powder, dust, ink and toner from pap er being scanned may make the inner ADF dirty, which leads to poor image quality or docume nt -feedi ng errors[...]
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35 C C l l e e a a n n i i n n g g t t h h e e A A D D F F 1. Open the ADF cover by pulling the lever. 2. Gently wipe the fol lowing areas with the cloth dampened with the cleaner . B e careful NOT to scratch their s urfaces. Clean Feed Roller: Wipe the Fee d Roller from side to side and then rotate it. Repeat this until its entire surface is cl ea[...]
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Page 39
36 Clean ADF Glass: Attention Do not spray cleaner directly onto the scann er glass. Excess li quid residue may fog or damage the scanner. 3. Wait for cleaned areas to dry completely. 4. Close the ADF cover by pushing it back down until it snaps back into place. R EPLACING C ONSUMABLES As a guideline, it is rec ommended to replace the pad module ev[...]
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Page 40
37 R R e e p p l l a a c c i i n n g g t t h h e e P P a a d d M M o o d d u u l l e e 1. Open the ADF cover by pulling the cover open lever. 2. Remove the pad module by pinching both sides of the pad module and pull it out. 3. Install the new pad module by inserting the tabs on the module onto their slots on the scanner. 4. Close the ADF cover by [...]
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38 R R e e p p l l a a c c i i n n g g t t h h e e F F e e e e d d R R o o l l l l e e r r 1. Open the ADF cover by pulling the cover open lever. 2. Remove the paper chute by pinchi ng both sides of the handles on the paper chute to remove it. 3. Remove the feed roller by pinching both sides of the feed roller and pull it out. Cover open lever ADF [...]
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Page 42
39 4. Install the new feed roller by aligning and inserting the feed roller onto the rolle r pitman on the scanner. 5. Install the paper chute by aligning and inserting the tabs of the paper chute in to their slots on the scanne r. 6. Close the ADF cover by pushing it back do wn until it snaps back into place.[...]
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40 C ALIBRATING THE S CANNER Calibrate the sc anner if colors appear in areas that should be white, or colors of the scanned image and the original vary a lot. This allows you to adjust and compensate for variations that can o ccur in the optical component over time by its nature. The fol lowing describes how to calibrate the scanner: 1. The Calibr[...]
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Page 44
41 P OWER S AVE To save power cons umption, when the scanning process is finished, the sc anner light source will turn itsel f off and the scanner will enter a lower -power mode without delay time. Information The scanner will enter the standby mode (s leep mode) after it is idle for 10 minutes. Simply press any scanner button on the scanner pa[...]
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Page 45
42 C HAPTER IV. T ROUBLESHOOTING If you encounter problems with your scanner, please review the installatio n and scanning instruc tions contained in this guide. Before you ask for customer se rvice or repair, please refer to the information in thi s chapter and consult our FAQ (Frequently Asked Questions ) in which you can find useful self trouble[...]
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Page 46
43 C LEARING P APER J AMS If a paper jam in the ADF happens, please perform the f ollowing steps: 1. Remove any unjammed documents still load ed into the ADF. 2. Open the ADF cover by pulling the cover open lever. 3. Gently but firmly pul l the ja mmed documents out of the ADF. Try to avoid creasing or wrinkling the d ocuments. Attention Do not try[...]
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Page 47
44 A PPENDIX A: S PECIFICATIONS 7 Plustek SN 8016U Image Sensor CCD Sensor x 2 Optical Resolution 600 dpi Hardware Resolution 600 x 600 dpi ADF Capacity 1. 100 s heets (A4/ Letter, 70 g/ ㎡ or 18 Lbs), Max. thickness under 10 mm (0.4”) 2. 50 sheets (A3, 70 g/ ㎡ or 18 Lbs) 3. 20 sheets (Business Cards) 4. Plastic Card (Portrait Loadi ng), Max. [...]
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Page 48
45 Plustek SC8016U Image Sensor CCD Sensor x 2 Optical Resolution 600 dpi Hardware Resolution 600 x 600 dpi ADF Capacity 1. 100 sheets (A4/ Letter, 70 g/ ㎡ or 18 Lbs), Max. thickness under 10 mm (0.4”) 2. 50 sheets (A3, 70 g/ ㎡ or 18 Lbs) 3. 20 sheets (Business Cards) 4. Plastic Card (Portrait Loadi ng), Max. thickness under 1 mm, embossed ca[...]
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Page 49
46 A PPENDIX B: C USTOMER S ERVICE AND W ARRANTY Visit our webs ite www.plustek.com for more cu stomer service information. For further assistanc e , visit our website or call our cust omer support phone number listed on the website. One of our representatives will be happy to as sist you from Monda y thr ough Friday in office working h ours. To av[...]
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47 S TATEMENT OF L IMITED W ARRANTY This Statement of Limited Warranty applies only to the options you original ly purchase for your use, and not f or resale, from an authorize d reseller. The manufacturer warranty includes all parts and labor, and is not valid without the receipt of original purchase. To obt ain warranty service, you may conta ct [...]
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48 Some jurisdictions do not allow the exclusion or limitations of incidental or consequential damages, so th e above limitation or exclusion may not apply to you. This Limited Warran ty gives you specifi c le gal rights, and you may also have other rights that vary from jurisdictio n to jurisdiction. FCC R ADIO F REQUENCY S TATEMENT This is a Clas[...]