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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Polaroid IP200, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Polaroid IP200 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Polaroid IP200. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Polaroid IP200 should contain:
- informations concerning technical data of Polaroid IP200
- name of the manufacturer and a year of construction of the Polaroid IP200 item
- rules of operation, control and maintenance of the Polaroid IP200 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Polaroid IP200 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Polaroid IP200, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Polaroid service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Polaroid IP200.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Polaroid IP200 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Que sti ons ? Nee d s ome he lp? Thi s gu ide wil l he lp you enj oy y our new pro duc t or vis it www .p ola roi d.c om Fo r m ore in for mat ion con sul t t he use r man ual on th e inc lud ed CD- ROM W i r e l e s s S u r v e i l l a n c e C a m e r a IP200 US E R MA N U A L[...]
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Page 2
2 3 IP200 Manual T able of Contents Welcome 3 1 .1 F eatures 3 1 .2 Pac king List 4 1 .3 Product Views 4 1 .4 PC Sy stem Requirements 6 1 .5 Hardware Instr uction 7 1 .6 Sof tware Installation 8 2 Sofware Operationl 1 0 2.1 IP Camera T ool 1 0 2.2 CAMERA LOGIN 1 4 2.3 TO USE IE BR OWSER T O GAIN A CCESS 1 7 2.4 SAF ARI, FIREFOX, GO OGLE CHROME BR O[...]
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Page 3
4 5 IP200 Manual 1 .2 Pac king List After unpac king, chec k that the following items are in your possession: ITEM: Q UANTITY * IP Camera (1) * WI-FI Antenna (1) (only available for wireless models) * User Manual (1) * DC Power Supply (1) * CD (1) * Network Cable (1) NO TE: If any items are missing, contact P olaroid immediately at 1-877 -836-1 1 9[...]
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Page 4
6 7 IP200 Manual 1.3.3 Bottom View Figure 1 .3 Beware: If your camera does not include several stic ker s, suc h as MAC address and QC stic k er , it could be a fak e IPCAM and will not work with original rmware or be able to be serviced by our af ter sales service. Make sure it has the MAC address and serial number . 1 .4 PC System Requirements[...]
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Page 5
8 9 IP200 Manual 1 .6 Sof tware Installation IMPORT ANT : Before installing the Acti ve X softw are to run your camera, mak e certain both your Firew all and Anti-Virus are shut of f. It is safe to do so and this will ensure the softw are installs properly and without interference. Next: IP CAMERA T OOL. The IP CAMERA TOOL is included in the CD tha[...]
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Page 6
10 11 IP200 Manual PRE-INST ALLA TION PRECA UTIONS: 1 . Use only the power adaptor that comes with the product. DO NOT attempt to substitute it with any other as other adaptors may cause damage to your unit. 2. Make sure the camera unit is mounted in an indoor environment where rain or other forms of moisture cannot get into it. 3. DO not touc h or[...]
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Page 7
12 13 IP200 Manual 2.1 .1 .1 Basic Properties Under Basic Proper ties you will nd three options. 1) Device ID 2)System Firmware V er sion 3) W eb UI version (see gure 2.1) Figure 2.1 Device ID . This is the same ID as the one found on the stic k er on the bottom of your camera. It is called the MAC ID. If there are man y IP Cameras on your de[...]
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Page 8
14 15 IP200 Manual Figure 2.4 Begin by entering your correct User and P assword to upgrade system rmware and UI. Please note that you must upgrade the system rmware rst and the W eb UI second or you could sustain damage to the camera. Before downloading the rmware, make sure it is the correct and appropriate type for your camera. Follow[...]
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Page 9
16 17 IP200 Manual Figure 2.7 2.3 TO USE IE BROWSER T O GAIN ACCESS Figure 2.8 The rst time you login to a camera, it is possible to get the ActiveX prompt with a box around it (as seen in g. 2.8). In this case clic k this prompt r st and c hoose Run Add-on. This is telling you to refresh and login the camera again. Once done, you will rec[...]
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Page 10
18 19 IP200 Manual Figure 2.9 Figure 3.0 NO TE: If live video stream does not come up, but instead a red cross suc h as this appear s on the screen or the screen goes blac k, follow the following steps: 1 . Close your computer ’ s rewall. 2. Change all the Acti veX settings to enable (including IE BRO WSER,T ool, Internet options, Security , C[...]
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Page 11
20 21 IP200 Manual Here are some other things you can do if the video still does not appear . 1 . Go to your computer ’ s Start menu and go to Internet Explorer , c hoose internet attributes to enter , or go directly to your Control Panel, c hoose Internet Explorer and go to security settings. If the red bo x continues to appear and video does no[...]
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Page 12
22 23 IP200 Manual 2.6 ACTIVEX MODE FOR IE BRO WSER ACCESS When you login the camera in Acti veX model you will be asked what level of user you are: Visitor , Operator, or Administrator. Eac h of these user types come with different levels of authority and usage privileges (see 3.1 1 for user settings, gure 8.5) 2.7 VISITOR S T A TUS When you si[...]
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24 25 IP200 Manual Rate and Resolution Set rate or speed of frames per second from full speed to 1fp/5s (see gure 3. 8) Resolution: S et the resolution to 160*120/V GA (640*480) QVGA (320*240) as in gure 3.9) Figure 3.8 Figure 3.9 NO TE: Y ou can reduce le size by setting the resolution lower , as in gure 3.9. T op Menu (LIVE VIDEO) Cli[...]
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Page 14
26 27 IP200 Manual Figure 4.2 Audio Buf fer. Clic k here and window box will give you a choice of 1,2,3,4,or 5 seconds’ buffer of audio. This will prevent dropouts, clic ks, or pops. Rev ersal : Click here and video image can be seen reversed (up or down; this particularly impor tant when camera is mounted on ceiling). Mirror . Clcik to see mirro[...]
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Page 15
28 29 IP200 Manual Clic k to support 15 positions. Begin by rotating camera to the position you want. Then click the preset position icon and a pop-up will appear with 15 position slots. Keep moving camera to desired positions and set one at a time muc h the same way you’ d preset the radio stations in your car. Then whenever you hit preset, the [...]
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Page 16
30 31 IP200 Manual Figures 4.9 3.1 .2 Set Multi-Device on WAN using P ort Forwarding. Por t Forwarding will allow you to view your camera live on the internet from anywhere, using your PC, smar t phone or tablet device. T o do this, start by making sure you have your router ’ s manual in hand in order to understand some of the terms we are referr[...]
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32 33 IP200 Manual 3.1 .4 Restore Factory S ettings Figure 5.5 Clic king on Restore Factory Set tings will cause a prompt to pop-up. Select OK and the camera will return to original factory settings and the device will reboot. 3.1 .5 Reboot Device Clic king on Reboot the Device will cause a prompt to pop-up. Select OK and the device will reboot. Fi[...]
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Page 18
34 35 IP200 Manual 3.4 Wireless LAN Set tings Figure 6.1 Figure 6.2 Note: Follow the instruction numbers as they appear in this gure. 1 . Y ou must have a wireless router. 2. Y our wireless antenna must be installed on camera. 3. If your router is encrypted, you must ascertain and keep the key code. 4. T o login in to a camera, clic k on Network[...]
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Page 19
36 37 IP200 Manual 3.5 ADSL Set tings When connect to the Internet through ADSL directly, simply enter ADSL user name and password obtained from ISP . (see gure 6.6 and gure 6.7 below) Figure 6.6 Figure 6.7 3.6 UPnP Set tings Clic k UPnP Settings to c hoose Using UPnP to Map Port Figure 6.8 All you have to do is clic k Submit in order to auto[...]
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Page 20
38 39 IP200 Manual Figure 7 .3 In order to do this you must have registered account before hand, have and kept the user name, password, host, and then input the information. NO TE: If your camera default port reads 80, it must be c hanged to another number , clikck OK, and camera will reboot. Figure 7 .4 NO TE: Subnet Mask, Gateway , DNS Server sho[...]
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Page 21
40 41 IP200 Manual BELKIN: 1 . Login router 2. Choose “Firewall” , select “Vir tual Servers” 3. Input the port (except 80) and IP address, then clic k SA VE. NO TE: The port and IP address should be same as camera. Figure 7 .6 SETTINGS AND SEARCHING FOR THE NETWORK P A TH, ONCE IT COMES UP Y OU CAN RUN YOUR MOUSE O VER THE ICONS FOR PC AND [...]
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Page 22
42 43 IP200 Manual Figure 7 .9 3.8 System S ettings Figure 8.0 3.8.1 Device Inf o This will give information about the following: Device ID, Firmware V ersion, embedded Web UI V ersion, Alias, Alarm Status, DDNS Status and UPnP Status. Figure 8.1 DLINK: 1 . Login the router 2. Choose “ Advanced” , select “V irtual S ervers” 3. Input the por[...]
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Page 23
44 45 IP200 Manual Visitor: S ee gure 2.7 details of usage at this level. Operator: Y ou can control the direction of the IP Camera and set parameter s. Administrator: Y ou can set up advanced congurations of the IP Camera. (See 3.1 .22) Figure 8.5 3.12 PT S ettings Figure 8.6 1 . Go center on boot. Automatically rotates camera at star t. 2. [...]
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Page 24
46 47 IP200 Manual MSN Set tings. NO TE: Before setting MSN, set por t forwarding (see DDNS set ting instructions for details) Go to MSN settings P age. File in correct user name and password, add MSN buddies, up to ten friends. Once submitted, they will appear in MSN friend’ s list. For MSN status, clic k on Device info. After you run your MSN p[...]
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Page 25
48 49 IP200 Manual authorization selection. SMTP User . Input correct SMTP user; usually his or her full email address. Sometimes the address can be input ted without the sufx and just using the user name. SMTP P assword. Input correct password. NO TE: Clic k Submit before going to TEST . Figure 9.2 If clic king on TEST yields an error , rechec [...]
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Page 26
50 51 IP200 Manual Figure 9.5 Here are some errors you could receive after your FTP set-up: 1) Cannot connect to server . Check to see if FTP set-up was cor rect. 2) Network error . Please try again later . 3) Server er ror . 4) Incorrect user or password. Please c heck whether user name or password is correct. 5) Cannot access folder . Mak e sure [...]
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Page 27
52 53 IP200 Manual 3.1 8.2 Motion Detection Sensitivity . Y ou may choose up to 1 0 settings of sensitivity for motion, 1 0 being the most sensitive. See gure below: Figure 9.9 3.1 8.3 Alarm Input Armed/ IO Linkage on Alarm In the event that you want to connect external alarm devices to w ard off or frighten intruders, you must choose Alarm Inpu[...]
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Page 28
54 55 IP200 Manual 3.1 9 Send Mail on Alarm When you clic k on the “Send Mail On Alarm” box, an email with picture will automatically be sent if alarm is triggered. (Make sure your Mail Service Set tings are correct, gure 9.1) NO TE: Eac h time an alarm is triggered, 6 snapshots will be sent via email. Eac h alarm will last for 60 seconds. U[...]
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56 57 IP200 Manual Alarm Record P ath. Here you may c hoose the le on your PC you want the alarm messaging to go to. NO TE: If your could not set a path using Windows 7 or Vista, take the following steps: First, add the IP address to the IE’ s trusted sites. The steps are IE browser to T ool to Internet Proper to S ecurity to trusted sites to [...]
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Page 30
58 59 IP200 Manual 3.22 Sign in mobile phone For monitoring using a mobile phone, you must rst c hoose Sign in mobile phone, login the camera, and the following will window and interface will appear on your computer screen: Figure 1 1 .3 NO TE: Mobile phone does not support Acti veX, therefore, Mobile phone only provides simple functions suc h a[...]
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Page 31
60 61 IP200 Manual UPnP AL WA YS F AILS? Sometimes your rew all or anti-virus software fails to allow the connection. It is recommended you try port forw arding manually in your router . WHY ISN’T THE SHORTCUT TO IP C AMERA TOOL APPEARING? If you use Windows7 or Vista it may be necessary to c heck if you installed it properly . Y ou should be [...]
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Page 32
62 63 IP200 Manual PROBLEMS WITH NETWORK BANDWIDTH? The picture quality you are getting is subject to several factors: Network bandwidth, PC performance, the number of visitors accessing at one time, or whether your using a switc h or a hub for access (use of a switch is recommended for multiple cameras) HOW DO I REGIS TER A DDNS ACCOUNT ON WEB? Go[...]