Polycom 1725-16829-001 manual

UC Software Re lease 3.3.1 | November , 2010 | 1725-16829-001 Rev .C User Guide for the Polycom ® VVX ® 1500 C Business Media Phone for Cisco ® Unified Communications Manager (SIP)[...]

© 2010 Polycom, Inc. All rights reserved. Polycom, Inc. 4750 Willow Road Pleasanton, CA 94588-2708 USA No part of this document may be reproduce d or transmitted in any form or by any means, el ectronic or mechanical, for any purpose, without the express written permission of Polycom, Inc. Under the law, reprod ucing includ es translating into ano[...]

Polycom, Inc. iii Contents 1 Getting Started with Your Phone . . . . . . . . . . . . . . . . . . . . . 1 What’s New in this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Introducing Phone Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Understanding the Phone Keypad [...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) iv Polycom, Inc. Setting Up Conference Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Hosting Conference Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Holding and Resuming Conferenc[...]

Polycom, Inc. v Working with Multiple and Shared Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Supporting Multiple Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Supporting Multiple Line Keys Per Line . . . . . . . . . . . . . . . . . . . . . . . . 75 Supporting Shared Lines . . . . . . . . . . . .[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) vi Polycom, Inc. 4 Customizing the Phone Display . . . . . . . . . . . . . . . . . . . . 111 Changing the Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Changing the Time and Date Display . . . . [...]

Polycom, Inc. 1 1 Getting Star ted with Y our Phone This chapter includes overview information that you may find helpful when you’re just starting to learn about your Polycom ® VVX ® 1500 C Business Media Phone for Cisco ® Unified Communications Manager (SIP) or when you have experience, but you need a quick refresher. The topics include: • [...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 2 Polycom, Inc. The following sect ions have significant update s in this edition: • “Phone Icons” on page 9. Several icons that display on the touch scre en are new or updated. • “Navigating Menus, Lists, a nd Fields” on page 11. Y[...]

Introducing Phone Components Ge tting Started with Y our Phone Polycom, Inc. 3 Introducing Phone Components The following figure shows the p hone’s primary hardware features. Feature Descriptio n 1 Handset and Cord Provides audio output for calls that use the handset. 2 S peakerphone Provides ringer and hand s- free (speakerphone) au dio ou tput.[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 4 Polycom, Inc. Understanding the Phone Keypad The following figure shows the ke ys on the phone console. Key Description 1 Arrow Keys Allow you to: • Scroll through lists. • Highlight items before you select them. • Scroll through active[...]

What Displays on th e T ouch S creen ? Getting Started with Y our Phone Polycom, Inc. 5 What Displays on the T ouch Screen? Your phone displays video in two wind ows: a small pictur e-in-picture (PIP) window located on the top-right of the touch screen, and a larger window centered in the middle of the touch screen. By default, the near site displ [...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 6 Polycom, Inc. The following figure is an example of what displays on the touch screen during a call. Feature Description 1 S tatus bar Displays the time and date, the phone’s number , messages, and icons. The time and date and phone’s num[...]

What Displays on th e T ouch Screen ? Getting Started with Y our Phone Polycom, Inc. 7 1S t a t u s b a r (continued) Icons display along the far-left of the status bar . The following icon s can display: —Missed calls —Do Not Distur b enabled —USB flash drive attached and idle —USB flash drive attached and playing back —USB flash drive a[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 8 Polycom, Inc. 8 Line Key status indicator A Line Key can have one of the following status indicators: • Solid green—A dial tone is avail able, dial ing is in prog ress, or a call is active. • Flashing green—An i ncoming call. Or , the[...]

What Displays on th e T ouch Screen ? Getting Started with Y our Phone Polycom, Inc. 9 Phone Icons The following table describes the icons that display on the touch screen. Call counters only display when the icon appears next to the Lin e Key . Icon Description Buddy S tatus when provisioned by a Polycom Converged Management Application™ (CMA™[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 10 Polycom, Inc. Call on hold (p rivate line) Call on hold (sha red line) Call without Polycom HD V oice (private line) Call (shared line) Conference call Do Not Disturb enabled Forward (Always) Headphones attached Line (registered, private) Li[...]

Navigating Menus, Lists, and Fields Getting Started with Y our Phone Polycom, Inc. 11 Navigating Menus, Lists, and Fields To navigate menus, lists, and fields, you can: • Tap the soft keys on the touch screen • Tap the menu items, fields, and arrows on the touch screen • Press the area of the touch screen where a list displays, and then drag [...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 12 Polycom, Inc. To operate your phone, follow these tips: After 40 seconds of inactivity , the menu system automatically exits to the idle screen unless an edit session is in progress. If you want to .. . Then do th is ... Enter the Main Menu [...]

Navigating Menus, Lists, and Fields Getting Started with Y our Phone Polycom, Inc. 13 Scroll through items pag e- by -pa ge Press (to Page Up) or (to Page Do wn). (If you’re in Corporate Directory , you can also tap or press or .) Go to the top or bottom of a list Press the area of the touch screen above or below the scrolli ng indicator bar . Hi[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 14 Polycom, Inc. Entering Data and Editing Fields You can enter data and edit fields in these two ways: • Using a “keyboard” that displays on the touch screen. • Using the dialpad keys on the phone console. Using the T ouch Screen Keybo[...]

Entering Data and Editing Fields Getting Started with Y our Phone Polycom, Inc. 15 The following figure shows the keyboard that displays on the touch screen when you update a directory entry. 3 Enter the information. Do the followi ng: If you want to .. . Then do this . .. Enter uppercase (A) characters, lowercase (a) characters, or a combination o[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 16 Polycom, Inc. 4 To confirm the upda tes, tap . Enter numbers 1 If a keyboard with numbers does not display , tap . 2 Using the keyboard on th e to uch screen, tap the number(s) you want. Y ou can also tap the abc , ABC , 123 , or Abc soft ke[...]

Entering Data and Editing Fields Getting Started with Y our Phone Polycom, Inc. 17 Using the Dialpad Keys on the Phone Console You can use the keys on your phone console to update field information. T o use the dialpad keys to enter or edit data: 1 Tap a field to select it. 2 Enter the information. Do the followi ng: If you want to .. . Then do thi[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 18 Polycom, Inc. 3 Tap the Save soft key. Enter special characters Do one of the following: • Press the , , or key on the dialpad one or more times. (Each key provides a different set of special characters.) or 1 T ap the ABC , Abc , or 123 s[...]

Tips for When Y ou’re in Video Call s Getting Started with Y our Phone Polycom, Inc. 19 Tips for When Y ou’re in Video Calls Use these tips when you’re in a video call or confere nce: • Check the near-site video to make sure it’s clear, bright, and sharp. For information on adjusting camera settings, see “Changing the Clarity of Near-Si[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 20 Polycom, Inc. T o clean the touch screen: 1 Tap > Settings > Basic > Screen Clean . The touch screen is disabled. The message “Touch screen is disable d. Press any key to exit” displays . 2 Wipe the glass with a clean, lint-free[...]

Polycom, Inc. 21 2 Using the Basic Features of Y our Phone This chapter shows you how to use the basic features of your Polycom ® VVX ® 1500 C Business Media Phone for Cisco ® Unified Communications Manager (SIP ). The topics include: • “Calling an d Answering” on page 22 • “While Your Phone Rings” on page 37 • “During Calls” o[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 22 Polycom, Inc. Calling and Answering At any time, only one active call can be in progre ss on your phone. The active call is the one that has audio or video as sociated with it. There may be multiple other calls on hold, or in an “I ncoming[...]

Calling and Answering Using the Basic Features of Y our Phone Polycom, Inc. 23 To display and access the calls on another Line Key, tap that Line Key. When you tap a Line Key, the first call on ho ld in the inactive call group for that Line Key will automati cally resume. The number of calls associat ed with a Line Key is indicated by a counter (fo[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 24 Polycom, Inc. This section explains the following: • “Answering When Not in Another Call” on page 24 • “Answering When in Another Call” on page 25 • “Answering on a Shared Line” on page 26 • “Answering Calls Automatical[...]

Calling and Answering Using the Basic Features of Y our Phone Polycom, Inc. 25 T o answer a call using the handset: >> Pick up the handset. T o answer a call using the speakerphone: >> With the handset on-hook, do one of the following: — Tap the incoming call window that displays in the middle of the touch screen. (After 10 seconds, t[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 26 Polycom, Inc. • The status indicator on the Line Key associated with the incoming call flashes green. • The call counter for the Line Key as sociated with the incoming call increments by one (showing the numb er of calls associated with [...]

Calling and Answering Using the Basic Features of Y our Phone Polycom, Inc. 27 Answering Calls Automatically You can enable the phone to automaticall y answer a call, so you don’t have to tap a soft key, Line Key, or other key to answer the call. If you enable thi s feature, the call automatically direct s to your speakerphone after a certain num[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 28 Polycom, Inc. Placing Calls You can place a call in various ways using your phone: • Using the handset • Using the speakerphone • Using the headset You can dial the number first, and th en choose the method to speak to the other party [...]

Calling and Answering Using the Basic Features of Y our Phone Polycom, Inc. 29 In the following figure, the active call to Jack Jones has lasted for 21 minutes, 19 seconds. The calls to Fr ancois and Catherine have la sted for 8 min utes, 33 seconds and 7 minutes, 1 se cond respectively. This section explains the following: • “Calling by Dialin[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 30 Polycom, Inc. T o dial a number using the handset: >> Do one of the following: — Pick up the handset, and then enter the phone number. or — Enter the phone number, tap the Dial soft key, and then pick up the handset. T o dial a URL[...]

Calling and Answering Using the Basic Features of Y our Phone Polycom, Inc. 31 T o dial a number using the speakerphone: >> With the handset on-hook, do one of the following: — Tap the New Call s o f t k e y o r t h e L i n e K e y , o r p r e s s t o o b t a i n a dial tone. Then, enter the phone number. or — Enter the phone number, and [...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 32 Polycom, Inc. T o dial a number using the headset: >> With the optional headset connect ed, do one of the follo wing: — Tap the New Call soft key or the Line Key to obtain a dial tone. Then, press , and then enter the phone number. o[...]

Calling and Answering Using the Basic Features of Y our Phone Polycom, Inc. 33 Calling from Call Lists You can place calls from your missed , placed, and received call lists. T o place a call from a call list: 1 Display a call list. (See “Viewing Call Lists” on page 58.) 2 From the Received Calls, Missed Ca lls, or Placed Calls screen, press or[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 34 Polycom, Inc. Calling by Speed Dialing You can quickly “speed dial” a cont act by doing one of the following: • Tapping the cont act’s Speed Di al Key. Not all contacts have a Speed Dial Key. Fo r information on Speed Dial Keys, see [...]

Calling and Answering Using the Basic Features of Y our Phone Polycom, Inc. 35 — From the idle screen, press . From the Speed Dial Information screen, scroll to the contact. Then, tap the c ontact, pick up the handset, or press . (During a call, you cannot access the Speed Dial Information screen by pressin g .) or — If the contact has a speed [...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 36 Polycom, Inc. Using a Headset If you use a headset, you can set up your phone so that all calls use your headset. You can also use the hookswitch button on your headse t to place, answer, and end calls. Enabling Headse t Memor y Mode This fe[...]

While Y ou r Phone Rings Using the Basic Features of Y our Phone Polycom, Inc. 37 Using Electronic Hookswitch If you use a headset that supports electronic hookswitch, you can place, answer, and end calls by pressing the hookswitch button on your headset. For detailed information about how to use electronic hookswitch, see Technical Bulletin 35150,[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 38 Polycom, Inc. Rejecting Incoming Calls Reject a call to stop your phone from ringing and end the call so you can’t answer it. Calls you reject display in your Received Calls list. Rejecting calls is not available for shared lines. T o reje[...]

During Ca lls Using the Basic Features of Y our Phone Polycom, Inc. 39 Holding and Resuming Calls To place a call on hold, tap the Hold soft key or pres s during an active call. When you place a call on hold, the following happens: • The hold icon, , will display on the Line Key. • The Line Key status indi cator will flash red. • The call’s[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 40 Polycom, Inc. Handling Multiple Calls on Hold Your phone displays all calls for a Line Key by displaying multiple windows on the screen. The phone only displays the calls for one Line Key at a time. The active call (if any) di splays in a wi[...]

During Ca lls Using the Basic Features of Y our Phone Polycom, Inc. 41 T r ansferring Calls A call can be transferred in o ne of three ways: • Consultative—The party to whom you want to transfer the call answers their phone before you transfer the call or hang up. — See “Performing a Consul tative Transfer” on page 41. • Blind—The cal[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 42 Polycom, Inc. Perf orming a Blind T ransfer When you use a blind transfer, you transfer a call withou t speaking to the party to whom you’re transferring the call. The call is automatically transferred as soon as you dial the party’s num[...]

During Ca lls Using the Basic Features of Y our Phone Polycom, Inc. 43 Hosting Conference Calls You can set up a confer ence in one of two ways: • Using the Conference soft key or . The participant with whom you will exchange video is the participant yo u most recently added to the conference (if the party can exchange video). • Using the Join [...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 44 Polycom, Inc. The Conference window displays. T o set up a conference call with an active call and a call on hold: >> If you have an active call and a ca ll on hold (either on the same Line Key or a different Line Key), tap the Join so[...]

During Ca lls Using the Basic Features of Y our Phone Polycom, Inc. 45 T o place a conference call on hold: >> During a conference call, tap the Hol d soft key. The other participants in the confer ence call are placed on hold. The Conference window is minimized and placed in the inactive call gr oup. To resume the conference call, tap the C [...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 46 Polycom, Inc. Managing Conference Call Par ticipants When you manage conference call participants, you can do the following: • Mute a participant. • Place a participant on hold. • Remove a participant from the conference. • Obtain in[...]

During Ca lls Using the Basic Features of Y our Phone Polycom, Inc. 47 T o manage a conference call: 1 During a conference call, tap the window of the conference call participant you want to ma nage. The soft keys update so you can manage the participant. You can access the following soft keys: —F a r M u t e —Mutes the selected participan t. T[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 48 Polycom, Inc. — To place the conference participant on hold, tap the Hold soft key. The held party cannot hear any participant, and no participant can hear the held party. To return the participant to the conference, tap the Resum e soft k[...]

During Ca lls Using the Basic Features of Y our Phone Polycom, Inc. 49 T o handle video during a call: 1 During a video call, tap the Vi deo soft ke y or pre ss to displ ay the soft keys that allow you to access video features. (The Video soft key is only available when a video call is active. If you pres s during an audio-only call, the video soft[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 50 Polycom, Inc. —S w a p —Switches the windows the sites display in. For example, the site in the PIP will display in the window in the center of the touch screen, and the site in the window in the center of the touch screen will display i[...]

Changing the W ay Calls are Answered Us ing the Basic Features of Y our Phone Polycom, Inc. 51 T o for ward all calls to another par ty: 1 Do one of the following: — Tap > Features > Forward . or — From the idle screen, tap the Forward soft key. If your phone is set up with a sing le line, the Forwarding Type Select screen displays. If yo[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 52 Polycom, Inc. The following figure shows Line 2076 with the Always forwarding t ype enabled. T o disable call for warding: 1 Do one of the following: — Tap > Features > Forward . or — From the idle screen, tap the Forward soft key.[...]

Changing the W ay Calls are Answered Us ing the Basic Features of Y our Phone Polycom, Inc. 53 Rejecting Calls from a Contact You can send all incoming calls from a particular contact to your voice and video mail system. (If you don’t have one s et up, the call will still ring on your phone.) T o send incoming calls from a contact to your mail sy[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 54 Polycom, Inc. Te m p o r a r i l y R e f u s i n g A l l Calls (Do Not Disturb) You can prevent your phone from rin ging and displaying an incoming call window. When you enable Do Not Disturb: • The Do Not Disturb icon, , displays on the s[...]

Changing the W ay Calls are Answered Us ing the Basic Features of Y our Phone Polycom, Inc. 55 The following figure shows the Do No t Disturb icon on the status bar and Line Key, and the “Do Not Disturb” me ssage that scrolls under the time. T o enable Do Not Disturb: >> Press . T o disable Do Not Disturb: >> Tap or press . Multiple[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 56 Polycom, Inc. T o enable Do Not Disturb for a par ticular line: 1 Press . 2 From the Line Select screen, tap the line for which you want to apply Do Not Disturb. 3 From the Do Not Disturb screen, tap the Enable soft key. The Do Not Disturb i[...]

W orking with Call Lists Using the Basic Features of Y our Phone Polycom, Inc. 57 T o disable Do Not Disturb for a par ticular line: 1 Tap or press . 2 From the Line Select screen, tap the line for which you want to disable Do Not Disturb. 3 From the Do Not Disturb screen, tap the Disable so ft key. W orking with Call Lists Your phone maintains lis[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 58 Polycom, Inc. Viewing Call Lists You can access any call list from the Ca ll Lists menu, or you can quickly access missed calls from the idle screen. T o view a call list: >> Do one of the following: — Tap > Features > Call Lis[...]

W orking with Call Lists Using the Basic Features of Y our Phone Polycom, Inc. 59 Managing Call Lists You can clear all the records in a call list, or just one re cord. You can also choose a record in a list and return the ca ll, store the call details in your local Contact Directory, or view detailed in formation about the particular call. T o man[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 60 Polycom, Inc. W orking with Contact Director y You can store a large number of contacts in your phone’s local Contact Directory. Contact your syste m administrator for the exact number. With Contact Directory, you can do the following: •[...]

W orking with Contact Director y Using the Basic Features of Y our Phone Polycom, Inc. 61 Adding Contacts to Y our Local Contact Director y You can add contacts to your local Contact Directory in the following ways: • Manually (if you have permission to update your local Contact Directory). See “Adding Contacts Manually” on page 61. • From [...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 62 Polycom, Inc. — (Optional.) Tap the Labe l field, and then enter a label for the contact. You can enter a maximum of 32 symbols, letters, or numbers. If you specify a label, the lab el will be the first item that d isplays for the contact [...]

W orking with Contact Director y Using the Basic Features of Y our Phone Polycom, Inc. 63 — (Optional.) Tap the Divert Contact field, and then enter the phone number of the third party to which you want this contact’s calls sent. You can enter a maximum of 32 characters. — (Optional.) Tap the Auto Reject field, and then tap the field’s high[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 64 Polycom, Inc. Updating Y our Local Contact Director y You can update information for contac ts in your local Contact Directory. T o update a contact: 1 Tap > Features > Contact Directory . 2 From the Directory screen, tap the contact w[...]

W orking with Corporate Director y Using the Basic Features of Y our Phone Polycom, Inc. 65 From Corporate Directory, you can do the following: • Dial contacts. See “Calling from Directories” on page 33. • Search for contacts. See “Searching Corporate Directory” on page 65. • Add contacts to your local Contact Director y. See “Addin[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 66 Polycom, Inc. Do one of the following: — To perform a quick search, in the Search box, enter the first few characters of the contact’s first or last name (depending on how the directory is organized), and then tap the Submit so ft key. T[...]

Controlling What is Heard Using the Basic Features of Y our Phone Polycom, Inc. 67 Saving Corporate Director y Search Results You can enable your phone to save Corp orate Directory search results, and to remember the last person you viewed in the directory. Whenever you re-display Corporate Directory, the resu lts of your last search, or the last p[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 68 Polycom, Inc. Changing the Ring T one You can select from many different ri ng types to distinguish lines or to distinguish your phone from your neighbor’s phone. You can also set distinctive ring tones for contacts in yo ur local director[...]

Controlling What is Heard Using the Basic Features of Y our Phone Polycom, Inc. 69 Changing the Speaker V olume You can change the volume of what you hear during a call. T o adjust the speake r volume: >> During a call, press either or to lower or raise the speaker volume. Changing the Ringer V o lume You can change the volume of your phone?[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 70 Polycom, Inc. Choosing Where Y ou Hear Sound Ef fects You can choose whether you hear sound effects (all phone sounds except call audio) from the handset, headset, or speaker. For example, you can configur e your phone to ring on your headse[...]

Managing Speed Dials Using the Basic Features of Y our Phone Polycom, Inc. 71 The following figure shows a phone with two Line Keys (2076 and 1948), and four Speed Dial Keys (a ssigned to Laur en Gates, Jack Jones, Milton Stone, and Teresa Swift). When a new entry is added to the Contact Directory, it is automatically assigned a speed dial index nu[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 72 Polycom, Inc. 3 Add contact information for the new contact (see “Adding Contacts to Your Local Contact Directory” on page 61). The speed dial index can be any unused value between the next available number and a maximum v alue of 9999. [...]

Accessing V oice and Video Mail Using the Basic Features of Y our Phone Polycom, Inc. 73 Accessing V oice and Video Mail T o access voice or v ideo message s: >> Press , and then follow the prompts to access your message(s). W orking with Multiple and Shared Lines Your system administrator can customize your phone so that you have more than o[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 74 Polycom, Inc. Your phone can handle a maximum of 24 ca lls, distr ibuted acro ss all lines. If your phone has two lines, and one line has 24 calls, your phone cannot accept any other calls. You can set up any available ke y (that is, one tha[...]

W orking with Multiple and Shared Lines Using the Basic Features of Y our Phone Polycom, Inc. 75 Suppor ting Multiple Line Keys Per Line Your system administrator ca n assign each phone line to a single Line Key, or to multiple Line Keys . Incoming and outgoing calls for a phone li ne will be distribu ted evenly across all Line Keys that are assi g[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 76 Polycom, Inc. Locking and Unlocking the Phone Lock your phone to do the following: • Prevent unauthorized outgoing calls. • Allow only authorized people to answer calls. • Prevent people from viewing or modifying phone displays or info[...]

Locking and Unlocking the Phone Using the Basic Features of Y our Phone Polycom, Inc. 77 T o change your user password: 1 Tap > Settings > Advanced . 2 From the Password screen, enter the administrator password, and then tap the Enter soft key. 3 From the Advanced screen, select Change User Password . 4 From the Change User Password screen, e[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 78 Polycom, Inc. T o unlock your phone: 1 From the idle screen, tap the Unlock soft ke y. 2 From the Unlock the Phone screen, enter your password, and then tap the Enter soft key. (For information on your user password, including what to do if [...]

Locking and Unlocking the Phone Using the Basic Features of Y our Phone Polycom, Inc. 79 or — Place a call to an authorized number by using the handset, headset, or speakerphone. For information on using the handset, headset, or speakerphone to place a call, see “Placing Calls” on page 28. If you try to place a call to an unauthorized number,[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 80 Polycom, Inc.[...]

Polycom, Inc. 81 3 Using the Advanced Features of Y our Phone This chapter shows you how to use the advanced features of your Polycom ® VVX ® 1500 C Business Media Phone for Cisco ® Unified Communications Manager (SIP ). The topics include: • “Placing Call s Using the H.323 Protocol” on page 81 • “Working with a Polycom CMA System” o[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 82 Polycom, Inc. Your system administrator can set up your phone so that it can handle calls that use either the SIP or H.323 protoc ol, or both protocols. Your phone may be set up so that a line can handle one or both protocols. If your phone [...]

W orking with a Polycom CMA System Using the Advanced Features of Y our Phone Polycom, Inc. 83 When you place calls from call lists or dire ctories, your phone will automatically choose the protocol to us e based on the information in the call list or directory. When you set up a c ontact in your Local Contact Directory, you can specify the protoco[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 84 Polycom, Inc. — To perform a quick search, start typing a name, and then tap the Submit soft key. The screen displays a li st of people, starting with any successful matches. If your search returns too many re sults to display, the message[...]

W orking with a Polycom CMA System Using the Advanced Features of Y our Phone Polycom, Inc. 85 This section explains the following: • “Inviting People in the CMA Directory to Your Buddy Status List” on page 85 • “Removing Buddies from Your Buddy Status List” on page 87 • “Seeing Who’s Available” on page 87 • “Choosing How Yo[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 86 Polycom, Inc. T o invite a person or system in the CM A Director y to your Budd y Status list: 1 Do one of the following: — Tap > Features > CMA Dir ectory . — Press , and then tap CMA Dir ectory . — From the idle screen, tap the[...]

W orking with a Polycom CMA System Using the Advanced Features of Y our Phone Polycom, Inc. 87 If the person already exists in your local Contact Directory, “Contact already exists” displays. (If your local Contact Di rectory is read-only, you can’t add the contact, and the message “Local contact director y is read-only” displays.) You ca[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 88 Polycom, Inc. The following table shows the icons that indicate a buddy’s status. Viewing Buddies fro m the Idle Screen Your phone automatically assigns a bu ddy to a Speed Dial Key (if one is available). The Speed Dial Key displays an ico[...]

W orking with a Polycom CMA System Using the Advanced Features of Y our Phone Polycom, Inc. 89 The following figure shows a phone that is monitoring five buddies from their Speed Dial Keys. The buddie s have the following status: • Catherine is on the phone, but can accept another call. • Jack Jones is avai lable for a call, but i s currently i[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 90 Polycom, Inc. The following figure show s a Buddy Status list. Choosing How Y ou Accept Invitations Each time a person adds you to their status list, your phone receives an invitation. You can set up your phone to automatically acce pt all i[...]

W orking with a Polycom CMA System Using the Advanced Features of Y our Phone Polycom, Inc. 91 T o choose a method to accept invitations: 1 Tap > Settings > Basic > P referen ces > Presence . 2 From the Presence screen, select o ne of the following options: —P r o m p t —Choose this option if you want to view each invitation and acc[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 92 Polycom, Inc. In the following figure, two people , Cath Gates and Milton Stone, have invited you to join their status lists. 2 Press or to se lect the person whose invitation you want to accept or reject, and then tap the Accept or Reject s[...]

W orking with a Polycom CMA System Using the Advanced Features of Y our Phone Polycom, Inc. 93 When you select a status setting ( other than online), the setting scrolls under the time display on the status bar. The following table shows the status you can set, what the status means, and what displays on your buddies’ phones. T o update your stat[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 94 Polycom, Inc. The status you selected scrolls under th e time display on the status bar (unless you selected Online). The following figure shows what the touc h screen looks like when you select a status setting (in this case, “Busy”). I[...]

W orking with a Polycom CMA System Using the Advanced Features of Y our Phone Polycom, Inc. 95 T o dial from a Speed Dial Key: >> From the idle screen, tap the buddy’s Speed Dial Key. The call is placed. About Y our Login Credentials If your phone is provisioned by a CMA system, your system administrator has assigned you a domain, user n am[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 96 Polycom, Inc. Recording Calls and Conferences If the Call Recording and Playback feature is availa ble, and you connect a USB flash drive to the USB port on your phone , you can record active calls (audio component only) on your phone. Recor[...]

Recording Calls and Conferences Using the Advanced Features of Y our Phone Polycom, Inc. 97 The Record soft key controls recording and is available: • When there are one or more calls connected to your phone • During an active call • When calls are on hold • During a consultative transfer or conference call (You may have to tap the More sof[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 98 Polycom, Inc. Your conversations with parties A, B, and C are all recorded in the same .wav file as follows: If you record, or attempt to record, a call, the fo llowing messages may appear on your screen: • If there is insufficie nt free s[...]

Recording Calls and Conferences Using the Advanced Features of Y our Phone Polycom, Inc. 99 Recording Calls T o record a call: 1 During a call, tap the Record soft key. The Start soft k ey displays . 2 To start recording, tap the Start soft key. Polycom recommends that you don’t remove the USB flash drive while recording. The file being recorded [...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 100 Polycom, Inc. The Recording icon displays on the status bar while the phone records. To access the top- level soft keys (for example, Hold, End Call, Transfer, and Conference) , tap the Back soft ke y. To access the Stop and Pause so ft key[...]

Recording Calls and Conferences Using the Advanced Features of Y our Phone Polycom, Inc. 101 Recording Conferences You can record conference calls in th e same way as other calls with the following exceptions: • All conference call participants are recorded. If one of the conference participants presses , that participant is not recorded. • Whe[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 102 Polycom, Inc. T o resume a recording: >> Tap the Resume soft key. The Recording icon displays on the st atus bar when you restart recording. Playing Back Recorded Calls If the Call Recording and Playback feat ure is available, and a r[...]

Playing Back Recorded Calls Using th e Advanced Features of Y our Phone Polycom, Inc. 103 Playback stops if you tap the Stop soft k ey, or pr ess , , , or . If the handset is off-hook when you tap the Play soft key, you will he ar audio through the handset. If the handset is on-hook when you tap the Pl ay soft key, you will hear audio through the s[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 104 Polycom, Inc. 2 From the Browse Recordings screen, tap the recording you want to rename, dele te, or play back. You can rename, delete, or play back the selected .wav fil e b y t a pp in g th e Rename , Delete , or Open soft keys. 3 Tap to [...]

Playing Back Recorded Calls Using th e Advanced Features of Y our Phone Polycom, Inc. 105 Answering a Call While Play ing Back Recorded Calls If you’re playing back a file and an incoming call arrives, playback pauses and the phone rings. If you don’t answer your phone, playback remains paused, and you must tap the Resume soft key to continue p[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 106 Polycom, Inc. Using the Browser Your phone can displa y a Web page on t he idle screen. You ma y be able to tap hyperlinks on this Web page to view additional Web pages in the main Web Browser. You can also access the main Web Browser by ta[...]

Using the Browser Using the Advanced Features of Y our Phone Polycom, Inc. 107 Using Navigation Soft Keys Navigation soft keys allow you to view previous Web pages, refresh the current page, retu rn to the home pa ge , or go back to the idle sc reen. T ap this sof t key ... T o do this ... Go back to the previous Web page. Refresh the cu rrent We b[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 108 Polycom, Inc. Using Editing Soft Keys Editing soft keys allow yo u to enter information in text boxes. To display the editing soft keys, tap a text box in the main Web Browser. T ap this sof t key ... T o do this . .. or or T oggle between [...]

Updating Y our Phone’ s Configuration Using the Advanced Featu res of Y o ur Phone Polycom, Inc. 109 Updating Y our Phone’ s Configuration You can update your phone’s configur ation without restarting the phone. T o update your phone’ s configuration: 1 Tap > Settings > Basic > Update Configuration . The message “Are you sure?”[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 110 Polycom, Inc.[...]

Polycom, Inc. 111 4 Customizing the Phone Display This chapter shows you how to customize your Polycom ® VVX ® 1500 C Business Media Phone for Cisco ® Unified Communications Manager (SIP) display by adjusting certain settings, su ch as the time and date display, the brightness of the touch screen, and how video displays. You can al so change the[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 112 Polycom, Inc. Changing the Time and Date Display The time and date appear on the phone’s touch screen. If the phone cannot obtain a time and date, the display will flash. Contact your system administrator if either the time or date is inc[...]

Changing the Brightness of the T ouch Screen Customizing the Phone Display Polycom, Inc. 113 T o enable or disable the time and date display: 1 Tap > Settings > Basic > Preferences > Time & Date . 2 From the Time & Date screen, do one of the following: — To disable the time and date display, tap Disable . or — To enable the [...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 114 Polycom, Inc. T o modify the backlight intensity: 1 Tap > Settings > Basic > Backlight Intensity . 2 Tap Backlight On Inten sity . 3 From the Backlight On Intensity screen, tap the intensity you want, tap the Select soft key, and t[...]

Changing the Background Picture Customizing the Phone Display Polycom, Inc. 115 T o change the background picture: 1 Tap > Settings > Basic > Preferences > Background . The Background screen displays. The following figure shows a sample Background screen. (Your screen will have the Default option, as well as other options that your syst[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 116 Polycom, Inc. Using One of Y our Own Pictures as the Background Picture You can use a picture that is stored on your USB flash drive as the background picture on your phone. When you set o ne of your pictures as the background picture, the [...]

Displaying Screen Savers Customizing the Phone Display Polycom, Inc. 117 Displaying Screen Savers You can set up a scree n saver to display th e pictures stored on a USB f lash drive. The screen saver will automatically start each time your phone is idle a certain amount of time. You can stop th e screen saver at any time and re turn to the idle sc[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 118 Polycom, Inc. 3 Tap > Settings > Basic > Preferences > Picture Frame . 4 From the Picture Frame screen, specify the fold er in which you stored your images on the USB flash drive, an d the length of time you want each image to d[...]

Using Y our Phone as a Picture Frame Customizing the Phone Display Polycom, Inc. 119 Stopping and Disabling Screen Savers You can stop a screen saver a t any time, and display the idle screen, by tapping the touch screen. After your phone is idle for the specified period of time, the screen saver will start again. You can disable a screen saver (th[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 120 Polycom, Inc. T o display the pictures on your USB flash drive: >> Do one of the following: — From the idle screen, tap > Picture Frame . or — Tap > Features > Removable Storage Media > Picture Frame . Your pictures wi[...]

Changing When and How Video Displays Customizing the Phone Display Polycom, Inc. 121 — To pause and display the current picture only, tap . To display the pictures one-by- one again, tap . — To stop displaying the pictures an d r eturn to the i dle screen, tap . The pictures will not di splay again until you access the Picture Frame feature aga[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 122 Polycom, Inc. The following figure shows what the touc h screen looks like when you stop or disable video. The following figure shows what the touch screen looks like when the far-site stops or disa bles video. Note Y our system administrat[...]

Changing When and How Video Displays Customizing the Phone Display Polycom, Inc. 123 Star ting and Stopping Near -Site Video During a Call During a call, you can choose to start and stop the transmission of near-site video at any time. T o star t or stop near -s ite video during a call: 1 During a video call, tap the Vi deo soft ke y or pre ss to d[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 124 Polycom, Inc. The following figure shows what the touch screen looks like during a video call when the setting is disabled. The following figure shows what the touch screen looks like when the far site has disabled the setti ng. Note If you[...]

Changing When and How Video Displays Customizing the Phone Display Polycom, Inc. 125 Changing the Clarity of Near -Site Video You can change the clarity of near-s ite video, including t he brightness, contrast, and sharpness levels of the video image. These settings affect how near-site video displays on your phone and on other phone s. T o change [...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 126 Polycom, Inc. — Contrast Level —sets the differen ce in brightness between the light and dark areas of near-site video. Press and drag the slider, or tap the Up or Down soft keys, to set the level. Then, tap the Save soft key. You can s[...]

Changing When and How Video Displays Customizing the Phone Display Polycom, Inc. 127 Displaying Incoming Vide o Calls in a Large Window You can enable your phone to display fa r-site video on the full screen, rather than in a smaller window in the center of the screen (the default setting). T o display incoming video calls in a large window: 1 Tap [...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 128 Polycom, Inc. Changing How Non-PIP Video Displays You can adjust the appearance of video im ages so that the video that displays in the window in the center of the touc h screen, and on the full screen, display normal, full, or cropped imag[...]

Changing When and How Video Displays Customizing the Phone Display Polycom, Inc. 129 Full —The video image is stretched to fill the touch screen. Crop —Black bars don’ t appear, and t he video image is r e-sized to maintain the correct aspect ratio. Any parts of the image t hat don’t fit within the touch screen are cropped. To select th e s[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 130 Polycom, Inc. The following figure shows the PIP when it dis plays next to (“side-by-side” mode), rather than over, full screen video. The following figure shows the PIP when it d isplays over (“PIP” mode), rather than next to, full[...]

Changing When and How Video Displays Customizing the Phone Display Polycom, Inc. 131 T o change the way the PIP displays: 1 Tap > Settings > Basic > Video > Local Camera View . 2 From the Local Camera View screen, tap, and then adjust the following settings: — Local Ca mera View (F ull Screen) Enables or disables the P IP from di spla[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 132 Polycom, Inc. Setting the Call Rate for Video Calls You can set the maximum bandwidth to us e for a video call. The call rate you select applies t o your next video call. T o set the maximu m bandwidth to use for vi deo calls: 1 Tap > Se[...]

Changing Power Saving Settings Customizing the Phone Display Polycom, Inc. 133 If a screen saver is enabled on your phone , power-saving mode will still occur. For example, if a screen saver is set up to display after the phone is idle for five minutes, and power-saving mo de is set up to turn off the touch screen after the phone is idle for 15 min[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 134 Polycom, Inc. Changing Timeouts You can update the period of time the phone will be idle before the touch screen turns off (if the camera doesn’t detect motion). Y ou ca n specify different timeouts for office hours (Office Hour s Idle Ti[...]

Changing Power Saving Settings Customizing the Phone Display Polycom, Inc. 135 Changing User Detection Settings You can specify how sensitive the camera should be at detecting motion. If the camera detects motion (for example, if you’re near the phone), your phone will not initiate power-saving mode, even if an idle timeout has been reached. If t[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) 136 Polycom, Inc.[...]

Polycom, Inc. Safety Notices - 137 Safety Notices Service Agreements Please contact your Polycom Authorized Resell er fo r in formation about service agreements appl icable to your product. Governing Law This Limited Warranty and Limitation of Liability shall be govern ed by the laws of the Sta t e of California, U.S.A., and by the laws of the Unit[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) Safety Notices - 138 Polycom, Inc. Polycom Limited Warranty and Limitation Liability LIMITED W ARRANTY . Polycom warrants to the end user (“Custo mer”) that this product is ex pected to be free from defects in workmanship and materials, und[...]

Safety Notices Polycom, Inc. Safety Notices - 139 Safety and Compliance Part 15 FCC Rules This device is compliant with Part 15 of the FCC Rule s. Operatio n is subject to the follo wing two conditions: 1. This device may not cause h armful interference, and 2. This device must accept any interferences received, inclu ding interference that may cau[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) Safety Notices - 140 Polycom, Inc. Safety and Complia nce (continued) WARNING Electrical Safety T o avoid electric shock, do not connect safety extra low vo ltage (SEL V) circuits to teleconference station network (TNV) circuits. LAN ports cont[...]

Safety Notices Polycom, Inc. Safety Notices - 141 New Zealand Telep ermit PTC General Warning The grant of a T elepermit for any item of terminal equipm e nt indicates only that T elecom has accepted that the item complies with minimum conditio ns for connection to its network. It indi cates no endo rsement of the product by T elecom, nor does it p[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) Safety Notices - 142 Polycom, Inc.[...]

Polycom, Inc. Appendix - 143 Appendix: Menu System 1 Features Forward If enabled Always No Answer Busy Contact Directory Corporate Directory If enabled and license available CMA Directory If enabled and license available Call Lists Missed Calls Received Calls Placed Calls Clear Missed Calls Received Calls Placed Calls Messages Organization dependan[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) Appendix - 144 Polycom, Inc. Line 1 (if applicable) Line 2 (if applicable) ... Removable S torage Media If enabled Browse Recordings Picture Frame S torage Media Properties 2 Status Platform Phone Applic ation Main Components Configuration Netw[...]

Appendix: Men u System Polycom, Inc. Appendix - 145 Audio Diagnostics Keypad Diagnostics Display Diagnostics T ouch Screen Diagnostics Graphs CPU Load Network Load Memory Usage Media S tatistics CD S tatus If enabled and license available Licenses If licenses available Device Certific ates CMA S tatus 3 Settings Basic Preferen ces Language Ti m e &[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) Appendix - 146 Polycom, Inc. Echo Cancellation Corporate Directory If enabled and license available Vie w Persistency Background Picture Frame Screen Saver Screen Capture If enabled Audible Ringer Auto Answer Call Rate Backlight Intensity Backl[...]

Appendix: Men u System Polycom, Inc. Appendix - 147 Camera Settings T arget Fra me Rate Brightness Level Saturation Level Contrast Level Sharpness Level Flicker Avoidance Login Credentials Screen Clean Power Saving Office Hours S tart Hour Duration T imeouts User Detection Update Configuration Restart Phone 2 Advanced Requires administrative passwo[...]

User Guide for the Polycom VVX 1500 C Business Media Phone for Cisco Unified Communications Manager (SIP) Appendix - 148 Polycom, Inc.[...]

End-User License Agreement for Polycom ® Software This End-User License Agreement (“Agreement”) is a legal agreement between you (e ither an individual or a single entity) and Polycom, B.V for the Polycom Software Product licensed by Polycom B.V in Europe, the Middle East, Africa, and Asia Pa cific or Polycom, Inc., for the Polycom Software Pr[...]

2.6 Copyright. All title and copyrights in and to th e Softwa re Product (including, but not limited to, any images, photographs, animations, vide o, audio, music, text, and “applets” incorporated into the Software Product), the accompanying printe d materials, and any copies of the Software Product are owned by Polycom or its suppliers. The So[...]

refund the purchase pri ce paid by you for any defe ct ive software product which is returned to Polycom wit h a cop y of yo ur r ece ip t, o r to rep la ce a ny d ef e ctive media with software wh ich substantially conforms to applicable Polycom published specificat ions. Any replacement Software Product will be warranted for the remainder of the [...]

not located in, under the control of, or a national or resi dent of any such country or on any such list. If you obtained this Software Product outside of the United St ates, you ar e also agreeing that you will not export or re-export it in violation of the laws of the country in which it was obtained. 10. MISCELLANEOUS. 10.1 Governing Law. This A[...]