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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Polycom 2400, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Polycom 2400 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Polycom 2400. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Polycom 2400 should contain:
- informations concerning technical data of Polycom 2400
- name of the manufacturer and a year of construction of the Polycom 2400 item
- rules of operation, control and maintenance of the Polycom 2400 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Polycom 2400 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Polycom 2400, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Polycom service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Polycom 2400.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Polycom 2400 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
July 2008 Edition 1725-36138-001 Version E NEC NEAX 2000 and 2400 System LinkPlus Interface Guide SpectraLink 6000 System SpectraLink 8000 System[...]
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Page 2
LinkPlus Interface Guide: NEC NEAX 2000 and 2400 System PN: 1725-36138-001_E.doc 2 Trademark Information Polycom® and t he logo design s SpectraLink® LinkPlus Link NetLink SVP Are trademarks and registe red trademarks of Polycom, Inc. in the Un ited States of Am erica and various c ountries. All ot her trademarks used herein are the propert y of [...]
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Page 3
PN: 1725-36138-001_E.doc 3 About this Guide Polycom is the market leader in multi-cellular wireless telephone systems for the workplace. We manufacture a range of products to suit any size installation. All Polycom products use our Lin kPlus digital integration technology to inte grate with various digital switch platforms. Using LinkPlus technolog[...]
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Page 4
LinkPlus Interface Guide: NEC NEAX 2000 and 2400 System PN: 1725-36138-001_E.doc 4 Related Documents SpectraLink 6300 MCU : Operator’s Console (1725-36125-001) SpectraLink 6100 MCU: Installation and Operation (1725-36097-001) SpectraLink 6020 Wireless Telephone and Accessories User Guide (1725-36092-001) Available at http://www.polycom.com/usa/en[...]
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Page 5
About this Guide PN: 1725-36138-001_E.doc 5 Icons and Conventions This manual uses the following icons and conventions. Caution! Follow these instructions carefully to avoid danger. Note these instructions carefully. Label This typeface indicates a key, label, or key on SpectraLink hardware.[...]
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Page 6
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Page 7
PN: 1725-36138-001_E.doc 7 Plan the Interface The system administrator programs the telephone system for use with the Wireless Telephone System using the normal administration terminal or procedures. Programming can be done after the hands ets are registered. Recommended programming includes assigning extension numbers to the handsets and programmi[...]
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Page 8
LinkPlus Interface Guide: NEC NEAX 2000 and 2400 System PN: 1725-36138-001_E.doc 8 “model” handsets then use the mod el as a template to program the other handsets. • All handsets are different : All handsets are programmed differently, so each handset will be programmed individually. Before installation, the parameters of the wired phones sh[...]
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Page 9
Plan the Interface PN: 1725-36138-001_E.doc 9 Assign Extension Numbers The wire contractor should inform the system administrator which port numbers have been designated for the handsets. The system administrator may use the Extension Assignments Worksheet at the end of this document to track the port numbers, extensions, users, and features assign[...]
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Page 10
LinkPlus Interface Guide: NEC NEAX 2000 and 2400 System PN: 1725-36138-001_E.doc 10 Feature Programming Requirements When planning the interface, the fo llowing information must be taken into account: Line sequences The handset uses two types of key seq uences to access PBX features and multiple lines. Line sequences are those where the user presse[...]
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Page 11
Plan the Interface PN: 1725-36138-001_E.doc 11 SpectraLink 6100 MCU For the SpectraLink 6100 MCU, the handset function menu tex t can only be changed via remote configuration through the services of Polycom’s Customer Support. SpectraLink 8000 Telephony Gateways Function menu text options can be changed in t he Administration Console of the Spect[...]
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Page 12
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Page 13
PN: 1725-36138-001_E.doc 13 NEC NEAX 2000 and 2400 This section describes the recommended programming to use the Wireless Telephone System with an NEC NEAX 2000 or NEAX 2400 telephone system. The procedures assume: • The NEAX is installed and operational in an approved configuration. See Telephone Switch Interface Matrix for tested configurations[...]
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Page 14
LinkPlus Interface Guide: NEC NEAX 2000 and 2400 System PN: 1725-36138-001_E.doc 14 Configuration. Scroll to Telephone Switch Type and press enter to change this field, from the Submenu of PBX types, select NEC NEAX. Refer to SpectraLink 8000 Telephony Gateway: Administration Guide for SRP for details on configuring the Telephone Switch Type. Key-m[...]
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Page 15
NEC NEAX 2000 and 2400 PN: 1725-36138-001_E.doc 15 The handset function menu default settings are s hown in the table below; these may be changed as described above in Function Menu Programming . Some of these functions (Mute, Redial, Forward, etc.) are activated by softkeys or FCN menu options on the SpectraLink 6000 and SpectraLink 8020/8030 Wire[...]
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Page 16
LinkPlus Interface Guide: NEC NEAX 2000 and 2400 System PN: 1725-36138-001_E.doc 16 • Class of Service : Assign the handsets to the Class of Service with the appropriate features or functi ons. [delete dash to make this one sentence, or is it more correct to have a colon then a new sentence, imperative?] • Coverage and Pickup Groups : Assign th[...]
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Page 17
PN: 1725-36138-001_E.doc 1 7 Extension Assignments Worksheet Shelf: _______ Interface Module: _______ Handset # Ext. # Name Interface Module Circuit # Comment Handset Serial # Handset 1 1 Handset 2 2 Handset 3 3 Handset 4 4 Handset 5 5 Handset 6 6 Handset 7 7 Handset 8 8 Handset 9 9 Handset 10 10 Handset 11 11 Handset 12 12 Handset 13 13 Handset 14[...]