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Polycom 3804-11530-222 manual

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Table of contents for the manual

  • Page 1

    Copyright © 2007 Polycom, Inc. All rights reserved. Release Notes SIP Application SoundPoint ® and SoundStation ® IP Version 2.2.2 2 December 2007 Part Number 3804-11530-222[...]

  • Page 2

    Release Notes - SIP A pplication Copyright © 2007 Polycom, Inc. All rights reserved.[...]

  • Page 3

    Release Notes - SIP Applicat ion Table of Contents Copyright © 2007 Polycom, Inc. Page i Table of Contents 1. GENERAL ................................................................................................................................... 1 1.1 I MPORTANT N OTES ...........................................................................[...]

  • Page 4

    Release Notes - SIP Applicat ion Table of Contents Page ii Copyright © 2007 Polycom, Inc. 2.8.4 Configuration File Parameter Changes ..................................................................... 25 2.9 V ERSION 2.0.3 ..................................................................................................................... 25 2.9[...]

  • Page 5

    Release Notes - SIP Applicat ion Table of Contents Copyright © 2007 Polycom, Inc. Page iii 2.18.3 Corrections ................................................................................................................. 46 2.18.4 Configuration File Parameter Changes ..................................................................... 47 2.19 [...]

  • Page 6

    Release Notes - SIP Applicat ion Table of Contents Page iv Copyright © 2007 Polycom, Inc. 3.2 O UTSTANDING I SSUES .......................................................................................................... 60 4. REFERENCE DOCUMENTS ................................................................................................. 62[...]

  • Page 7

    Release Notes - SIP Application General Copyright © 2007 Polycom, Inc. Page 1 1. General These release notes apply to version 2.2.2 of the SoundPoint IP SIP application. This release is a patch release that replac es the 2.2.0 release as the latest generally available (GA) release. For more information, refer to t he documents listed in Section 4.[...]

  • Page 8

    Release Notes - SIP Application General Page 2 Copyright © 2007 Polycom, Inc. 1.3 Distribution Files The following files constitute the 2.2.2 distri bution of the SoundPoint / SoundStation IP SIP application. For centrally provisioned system s, copy these files to the boot server, maintaining the folder hierarch y present in the zip file. Some of [...]

  • Page 9

    Release Notes - SIP Application Changes Copyright © 2007 Polycom, Inc. Page 3 2. Changes 2.1 V ersion 2.2.2 2.1.1 Added or Changed Features • 35534 : De-couple Presence Signaling from Idle Screen Soft-key UI • 36931 : Add support for SoundPoint IP 560 product. • 37053 : Add ability to make local contact directory read-only from the phone •[...]

  • Page 10

    Release Notes - SIP Application Changes Page 4 Copyright © 2007 Polycom, Inc. • 38344 : If URL-dialing is disabled in th e configuration fi le, the phone shows Number@ServerIP for caller ID (This is sue occurs on SIP 2.2.0 and SIP 2.2.1 releases only). • 38430 : In a BLA configuration attempting to make a call on a remotely busy shared line ma[...]

  • Page 11

    Release Notes - SIP Application Changes Copyright © 2007 Polycom, Inc. Page 5 2.2.3 Corrections • 36557: When SRTP is enabled and “so” logging level is set to 1, the RTCP sender report displays encrypted values in the log file • 37651: RTP Timestamp not updated correctly for silence packets • 37690: Phone does not retry ACK wh en receivi[...]

  • Page 12

    Release Notes - SIP Application Changes Page 6 Copyright © 2007 Polycom, Inc. • 27040: Added new configurable ring-while-busy options • 28029: Added microbrowser support for tw o-dimensional table navigation using all four arrow keys • 28747: Added a general flash file sy stem caching mechanism so that downloaded resources can be st ored in [...]

  • Page 13

    Release Notes - SIP Application Changes Copyright © 2007 Polycom, Inc. Page 7 • 35040: Added configurable timeout paramete r to allow microbro wser to return to telephony application after a period of inactivity in the microbrowser • 35043: Added configurable option to disp lay or hide browser status messages in microbrowser • 35087: Changed[...]

  • Page 14

    Release Notes - SIP Application Changes Page 8 Copyright © 2007 Polycom, Inc. • 26389: Forward contact which has been disabled is not displayed after a reboot • 26935: ACD icon not suppressed if feature is disabled in sip.cfg but activated in phone1.cfg • 27105: The idle browser occasionally displays when the menu is being updated • 27958:[...]

  • Page 15

    Release Notes - SIP Application Changes Copyright © 2007 Polycom, Inc. Page 9 • 32179: When SAS-VP provisioning is used, the boot server password is visible in the application log file • 32816: Phone may crash on subsequent call if using NTLM and received transfer from a non-NTLM phone • 33105: "Hold" does not work if selected just[...]

  • Page 16

    Release Notes - SIP Application Changes Page 10 Copyright © 2007 Polycom, Inc. • 35490: SoundPoint IP 320 and 330 phones do not display SAS-VP failure messages during boot-up • 36031: If a phone is configured to use TLS for the 2 nd line and TCP for the 1 st , the 2 nd line does not register • 36107: SoundStation IP 4000 phone drops maximum [...]

  • Page 17

    Release Notes - SIP Application Changes Copyright © 2007 Polycom, Inc. Page 11 .cfg File Action Parameter Description sip added voice.codecPref.IP_7000.xxx Not currently used, will be used in a future release. sip added voice.audioProfile.Lin16.frequency voice.audioProfile.G7221.xxx voice.audioProfile.G7221C.xxx voice.audioProfile.Siren14.xxx voic[...]

  • Page 18

    Release Notes - SIP Application Changes Page 12 Copyright © 2007 Polycom, Inc. .cfg File Action Parameter Description Sip added sec.srtp.enable sec.srtp.leg.enable sec.srtp.offer sec.srtp. require sec.srtp.key.lifetime sec.srtp.mki.enabled sec.srtp.sessionParams.n oAuth.offe r sec.srtp.sessionParams.n oAuth.req uire sec.srtp.sessionParams.n oEncry[...]

  • Page 19

    Release Notes - SIP Application Changes Copyright © 2007 Polycom, Inc. Page 13 .cfg File Action Parameter Description sip changed tone.chord.ri nger.46.offDur="200" to “0” tone.chord.ringer.46. repeat="2" to “1” sip changed se.pat.ringer.12.inst.1.type="silence" to “chord” se.pat.ringer.12.inst.1.value=&qu[...]

  • Page 20

    Release Notes - SIP Application Changes Page 14 Copyright © 2007 Polycom, Inc. .cfg File Action Parameter Description phone1 added reg.x.serverFeatureControl .dnd reg.x.serverFeatureControl .cf See Administrator’s Guide for SIP 2.2.0 for details phone1 added call.missedCallTracking.x.enabled See Administrator’s Guide for SIP 2.2.0 for details [...]

  • Page 21

    Release Notes - SIP Application Changes Copyright © 2007 Polycom, Inc. Page 15 • 35873: Registration expiry period is limited to 65535 seconds • 35914: Scheduled logging stops after 99 days • 35961: Cannot use call/group/directed pick up on SoundPoint IP 320 and 330 phone while a call is incoming or the phone is off hook • 35974: SoundPoin[...]

  • Page 22

    Release Notes - SIP Application Changes Page 16 Copyright © 2007 Polycom, Inc. .cfg File Action Parameter Description sip added up.mwiVisible 0 = same behavior as SIP 2.1.1, this is the default behavior 1 = if msg.mwi.x.callBackMode parameter is set to “disabled”, message waiting indicator i s displayed but voicemail cannot be accessed sip cha[...]

  • Page 23

    Release Notes - SIP Application Changes Copyright © 2007 Polycom, Inc. Page 17 35913: SoundPoint IP430, 550, 650 phones ma y reboot while in a call under certain network conditions 2.5.4 Configuration File Parameter Changes None. 2.6 V ersion 2.1.1 2.6.1 Added or Changed Features • 33263: Added support for G.729 Annex B SDP signalling per RFC 35[...]

  • Page 24

    Release Notes - SIP Application Changes Page 18 Copyright © 2007 Polycom, Inc. • 34443: A remote-on-hold call on a line is not picked up by the first press of the line key with some SIP servers • 34508: In a G.729 call, SoundPoint IP 50X and 60X phones may reboot with a DSP assertion failure. This problem is more likely in conference calls and[...]

  • Page 25

    Release Notes - SIP Application Changes Copyright © 2007 Polycom, Inc. Page 19 2.6.4 Configuration File Parameter Changes .cfg File Action Parameter Description sip added voIpProt.SIP.useContactInReferTo 0 = default behavior which is the same as previous behavior, use URI from initial call’s To header in REFER’s refer-to header 1 = use URI fro[...]

  • Page 26

    Release Notes - SIP Application Changes Page 20 Copyright © 2007 Polycom, Inc. .cfg File Action Parameter Description sip added voice.handset.rxag.adjust.I P_330 voice.handse t.txag.adjust.IP_330 voice.handset.si detone.adjust.IP_330 voice.headset.rxag.adjust.IP_330 voice.headse t.txag.adjust.IP_330 voice.headset.si detone.adjust.IP_330 dir.search[...]

  • Page 27

    Release Notes - SIP Application Changes Copyright © 2007 Polycom, Inc. Page 21 • 14759: Added microbrowser support to the SoundPoint IP 501 platform • 14760: Added microbrowser support to the SoundPoint IP 430 platform • 14900: Changed line-seize subscription failu re handling to be biased towards providing dial tone • 15934: Added more lo[...]

  • Page 28

    Release Notes - SIP Application Changes Page 22 Copyright © 2007 Polycom, Inc. • 16899: Phone can send a malformed target URI in some NOTIFY messages in certain scenario • 17179: Transfer may fail in some scenarios if the Transfer softkey is pressed before the second party answers • 17318: Phone does not update presence status (e.g. to offli[...]

  • Page 29

    Release Notes - SIP Application Changes Copyright © 2007 Polycom, Inc. Page 23 • 19124: Setting codec preferences using web interface does not work correctly for SoundPoint IP 650 • 19252: Phone does not send a final NOTIFY to initiator of tran sfer if the phone cancels the transfer before it completes • 19292: SoundPoint IP 650 phone may fr[...]

  • Page 30

    Release Notes - SIP Application Changes Page 24 Copyright © 2007 Polycom, Inc. .cfg File Action Parameter Description sip added voIpProt.SIP.useSendonlyHold Can be set to 0 or 1. Null default is 0. Default in sip.cfg is 1. If set to 1, the phone will send a reinvite with a stream mode attribute of “sendonl y” when a call is put on hold. This i[...]

  • Page 31

    Release Notes - SIP Application Changes Copyright © 2007 Polycom, Inc. Page 25 • 16686: Added support for USB diagnostics • 17132: Added visual indicatio n of wideband audio 2.8.2 Removed Features None. 2.8.3 Corrections The following issues have been resolved with this release: None. 2.8.4 Configuration File Parameter Changes None. 2.9 V ersi[...]

  • Page 32

    Release Notes - SIP Application Changes Page 26 Copyright © 2007 Polycom, Inc. 2.9.4 Configuration File Parameter Changes The following configuration file changes have been included in this build in pr eparation for future inclusion of the IP 650 platform in a so ftware release. Support for the IP 650 is not currently included in this release. .cf[...]

  • Page 33

    Release Notes - SIP Application Changes Copyright © 2007 Polycom, Inc. Page 27 .cfg File Action Parameter Description sip added voice.handset.rxag.adjust.I P_650 voice.handse t.txag.adjust.IP_650 voice.handset.si detone.adjust.IP_650 voice.headset.rxag.adjust.IP_650 voice.headse t.txag.adjust.IP_650 voice.headset.si detone.adjust.IP_650 These para[...]

  • Page 34

    Release Notes - SIP Application Changes Page 28 Copyright © 2007 Polycom, Inc. • 18356: Emergency routing is not supported on shared lines 2.10.2 Removed Features None. 2.10.3 Corrections The following issues have been resolved with this release: • 6527: Shared line does not ring if incoming call arrives when phone is playing dial tone then su[...]

  • Page 35

    Release Notes - SIP Application Changes Copyright © 2007 Polycom, Inc. Page 29 2.12 V ersion 2.0.1 The 2.0.1 Release includes al l the changes and corrections fr om Releases 1.6.6 and 1.6.7 2.12.1 Added or Changed Features • 8072: Added Nortel MCP NAT traversal parameters to config files • 11678: Added template support in master configuration [...]

  • Page 36

    Release Notes - SIP Application Changes Page 30 Copyright © 2007 Polycom, Inc. • 16311: Phone with maximum number of line keys configured may have its line key labels overwritten by roaming buddy records • 16373: Local conference host cannot end conf erence if one leg is put on hold by far e nd • 16562: Expansion Module may reboot if the Do [...]

  • Page 37

    Release Notes - SIP Application Changes Copyright © 2007 Polycom, Inc. Page 31 • 17573: In some scenarios, phone sends 603- Decline after 2 rings on SCA line • 17639: Expansion Module updates should be continuously done in the background • 17656: Phone does not handle outbound fragmented packets that are tagged for VLAN • 17706: Phone may [...]

  • Page 38

    Release Notes - SIP Application Changes Page 32 Copyright © 2007 Polycom, Inc. .cfg File Action Parameter Description phone1 added reg.x.proxyRequire This parameter is used together with voIpProt.SIP.pingInterval. It specifies the string which is put in the "Proxy-Require" header. Default is an empty string which means no "Proxy-Req[...]

  • Page 39

    Release Notes - SIP Application Changes Copyright © 2007 Polycom, Inc. Page 33 • 12427: Added support for calling to and from Windows Messenger 5.1 and Office Communicator using Microso ft Live Communications Server 2005 • 12938: Added caching of the state of the message-w aiting indicator LED across controlled reboots • 13038: Changed “DN[...]

  • Page 40

    Release Notes - SIP Application Changes Page 34 Copyright © 2007 Polycom, Inc. • 14638: Changed source port for TCP/TLS connection to be a random value above 32766 after each reboot • 15180: Added configurable maximum numb er of servers for redundant boot server feature (11785) • 15363: Changed call timer format • 15644: Added a configurat[...]

  • Page 41

    Release Notes - SIP Application Changes Copyright © 2007 Polycom, Inc. Page 35 • 12155: SoundPoint IP 300 and 301 phones have no “Exit” soft key during the ACD login process • 12308: Cannot place a call from the second line on the phone if the first line is a shared unregistered line • 12492: SoundPoint IP 601 phone with Expans ion Modul[...]

  • Page 42

    Release Notes - SIP Application Changes Page 36 Copyright © 2007 Polycom, Inc. • 14408: Soft key labels do not get updated corr ectly after hot dial attempt when remote shared line is busy • 14467: If a URL in <Ethernet Address> .cfg specifies a protocol and user name but no password, the password in flash is not used • 14635: No welco[...]

  • Page 43

    Release Notes - SIP Application Changes Copyright © 2007 Polycom, Inc. Page 37 • 15679: Ring Type 12 (Ringback-style) sounds incomplete after the first ring • 15694: Phone crashes and reboots when 'Exit' is pressed from Netw ork Configuration menu in Korean Language • 15730: If a menu is displayed when a ca ll is missed on the Soun[...]

  • Page 44

    Release Notes - SIP Application Changes Page 38 Copyright © 2007 Polycom, Inc. .cfg File Action Parameter Description sip added qos.ip.rtp.dscp This parame ter allows the DSCP of packets to be specified. If set to a value this will override the other qos.ip.rtp … para meters. Default is Null which means the othe r qos.ip.rtp… parameters will b[...]

  • Page 45

    Release Notes - SIP Application Changes Copyright © 2007 Polycom, Inc. Page 39 .cfg File Action Parameter Description sip removed lcl.ml.lang.cpt.x, lcl.cpt, lcl.cpt.menu.x, lcl.cpt.chord.cp.x.y.freq.z, feature.10.name = cpt-settings feature.10.enabled = 1 Removed the parameters used to confi gure the call progress tone localization menu. In order[...]

  • Page 46

    Release Notes - SIP Application Changes Page 40 Copyright © 2007 Polycom, Inc. .cfg File Action Parameter Description phone1 added reg.x.outboundProxy.port Same interpretation as voipProt.SIP.outboundProxy.port for registration ‘x’. phone1 added reg.x.outboundProxy.transport Same interpretation as voipProt.SIP.outboundProxy.transport for regis[...]

  • Page 47

    Release Notes - SIP Application Changes Copyright © 2007 Polycom, Inc. Page 41 • 16075: Phone plays re-order tone when t aking call off hold in specific scenario • 16100: BLA line key status is not maintained in specific scenario • 16116: Cannot register lines 7 to 12 from SIP configuration menu • 16149: Line key LEDs for BLA lines can swi[...]

  • Page 48

    Release Notes - SIP Application Changes Page 42 Copyright © 2007 Polycom, Inc. .cfg File Action Parameter Description sip added call.stickyAut oLineSei ze Can be 0 or 1. Set to 1 to make the phone use "sticky" line seize behavior. This wil l help with features that need a second call obj ect to work with. The phone will attempt to initia[...]

  • Page 49

    Release Notes - SIP Application Changes Copyright © 2007 Polycom, Inc. Page 43 2.16.4 Configuration File Parameter Changes .cfg File Action Parameter Description sip added voice.gain.rx.analog.chassis.IP_430, voice.gain.rx.analog.ringer.IP_430, voice.gain.rx.digital.chassis.IP_430, voice.gain.rx.digital.ringer.IP_430, voice.gain.tx.analog.chassis.[...]

  • Page 50

    Release Notes - SIP Application Changes Page 44 Copyright © 2007 Polycom, Inc. 2.17.2 Removed Features None. 2.17.3 Corrections The following issues have been resolved with this release: • 11658: Phone continues to append to log file on FTP boot server after that file has reached its configured size limit • 12613: SoundPoint IP600 and 601 phon[...]

  • Page 51

    Release Notes - SIP Application Changes Copyright © 2007 Polycom, Inc. Page 45 • 16161: Phone with a shared line displa ys the wrong soft key labels after attempting to hot dial when th e remote shared line is in use 2.17.4 Configuration File Parameter Changes .cfg File Action Parameter Description sip added call.shared.exposeAutoHolds ca ll.sha[...]

  • Page 52

    Release Notes - SIP Application Changes Page 46 Copyright © 2007 Polycom, Inc. • 15012: Added a workaround to restart the application on the phone if many tasks get unrealistic task delays duri ng startup (Outstanding issue 11653) 2.18.2 Removed Features None. 2.18.3 Corrections The following issues have been resolved with this release: • 1126[...]

  • Page 53

    Release Notes - SIP Application Changes Copyright © 2007 Polycom, Inc. Page 47 • 15162: Phone clears application log file du ring a warm boot even if the upload to the boot server failed 2.18.4 Configuration File Parameter Changes .cfg File Action Parameter Description sip added voIpProt.server.dhcp.available 1 = check with the DHCP server fo r [...]

  • Page 54

    Release Notes - SIP Application Changes Page 48 Copyright © 2007 Polycom, Inc. • 12626: Phone reboots on installati on of a custom certificate • 12882: Display of time and date on SoundSt ation IP 4000 gets truncated during a call if the line label is 10 digits long • 13034: Phone should stop sending further NOTIFY messages if 481 response r[...]

  • Page 55

    Release Notes - SIP Application Changes Copyright © 2007 Polycom, Inc. Page 49 • 13931: Added notice of file system fix fo r bug 13361 to header of SoundStation IP 4000 binary image 2.20.2 Removed Features • 13025: Disabled url-dialing in main partner configuration files 2.20.3 Corrections The following issues have been resolved with this rele[...]

  • Page 56

    Release Notes - SIP Application Changes Page 50 Copyright © 2007 Polycom, Inc. 2.20.4 Configuration File Parameter Changes .cfg File Action Parameter Description 000000000000 added CO NTACTS_DIRECTORY, OVERRIDES_DIRECTOR Y New fields which can spe cify a directory on the boot server in which contact override s ( <Ethernet address> -directory[...]

  • Page 57

    Release Notes - SIP Application Changes Copyright © 2007 Polycom, Inc. Page 51 2.22.2 Removed Features None. 2.22.3 Corrections The following issues have been resolved with this release: • 11388: Phone does not get a CDP response reliably in some scenarios • 12208: Indicator for watched contact remain s red if speed dial line removed • 12247[...]

  • Page 58

    Release Notes - SIP Application Changes Page 52 Copyright © 2007 Polycom, Inc. • 11849: Added support for transfer di spatch during consultation call proceeding state New parameter for this is voIpProt.S IP.allowTransferOnProceeding which will normally not need to be changed. • 12093: Added a Forward menu so that forwar ding can be modified at[...]

  • Page 59

    Release Notes - SIP Application Changes Copyright © 2007 Polycom, Inc. Page 53 • 12284: Time handling for DHCP needs to be improved • 12289: Common audio equalization tables should be grouped together • 12323: Exiting Display Diagno stics with termination ke y does not stop display diagnostics • 12333: "Direct" and "Group&qu[...]

  • Page 60

    Release Notes - SIP Application Notes Page 54 Copyright © 2007 Polycom, Inc. 3. Notes 3.1 Upgrading This section lists the changes that should be made to configuration files when using the centralized (boot server) provisioning model. For general guidelines, see the Updating and Rebooting information in Section 4. 3 of the Administrator Guide. 3.1[...]

  • Page 61

    Release Notes - SIP Application Notes Copyright © 2007 Polycom, Inc. Page 55 3.1.4 From V ersion 2.1.1 C to 2.1.2 3.1.4.1 Mandatory Changes • Adding logging of version information for configuration files In order for this new feature to work, the latest version of all configuration files must be used. 3.1.4.2 Optional Changes • Using different[...]

  • Page 62

    Release Notes - SIP Application Notes Page 56 Copyright © 2007 Polycom, Inc. line will be added to SDP. See details in 2.6.4 Configuration File Parameter Changes. 3.1.7 From V ersion 2.0.3 to 2.1.0 3.1.7.1 Mandatory Changes • Using a Microsoft LCS Server It may be required to set the new parameters voIpProt.server.x.lcs (in sip.cfg) and reg.x.se[...]

  • Page 63

    Release Notes - SIP Application Notes Copyright © 2007 Polycom, Inc. Page 57 3.1.10 From V ersion 2.0.1 to 2.0.2 3.1.10.1 Mandatory Changes None. 3.1.10.2 Optional Changes None. 3.1.11 From V ersion 2.0.0 to 2.0.1 3.1.11.1 Mandatory Changes None. 3.1.11.2 Optional Changes • Using template support in master configuration file The master configura[...]

  • Page 64

    Release Notes - SIP Application Notes Page 58 Copyright © 2007 Polycom, Inc. The rules are: 1) When qos.ip.rtp.dscp has a valid va lue, then it overrides the following: i) qos.ip.rtp.min_delay ii) qos.ip.rtp.max_throughput iii) qos.ip.rtp.max_reliability iv) qos.ip.rtp.min_cost v) qos.ip.rtp.precedence 2) Similarly when qos.ip.callControl.dscp has[...]

  • Page 65

    Release Notes - SIP Application Notes Copyright © 2007 Polycom, Inc. Page 59 • Reducing the power requirements reporte d via CDP for a SoundPoint IP 601 A new flash parameter “EM Power” is available under the Network Configuration menu of SoundPoint IP 601 phones. If this is set to “Enabled” the phone will report power requirements of 12[...]

  • Page 66

    Release Notes - SIP Application Notes Page 60 Copyright © 2007 Polycom, Inc. 3.2 Outstanding Issues The following issues will be fi xed in a subsequent release. Note: Polycom has switched to a different i ssue tracking system which has caused the reference numbers in these release notes to be different to earlier versions. When the issues are addr[...]

  • Page 67

    Release Notes - SIP Application Notes Copyright © 2007 Polycom, Inc. Page 61 • 32476: IP601 does not work correctly when Presence feature is enabled with LCS server without us ing Roaming Buddies Workaround: Enable roaming buddies by setti ng roaming_buddies.reg to the LCS registration number. • 32611: BLA line can not place and hold more than[...]

  • Page 68

    Release Notes - SIP Applicat ion Reference Documents Page 62 Copyright © 2007 Polycom, Inc. • 37391: Brief audio ‘noise’ due to SRTP encryption key change. . Workaround: To minimize the frequency of occurrence configure the sec.srtp.key.lifetime as long as possible. • 37437: When SRTP is used with both Au thentication and Encryption enable[...]