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Polycom 6300 MCU manual

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Table of contents for the manual

  • Page 1

    July 2008 Edition 1725-36121-001 Version J SpectraLink 6300 MCU Facility Preparation SpectraLink 6000 System[...]

  • Page 2

    Facility Prepar ation: SpectraLink 6000 Sy stem: SpectraLink 6300 MCU PN: 1725-36121-001_J.doc 2 Trademark Information Polycom® and t he logo design s SpectraLink® LinkPlus Link NetLink SVP Are trademarks and registe red trademarks of Polycom, Inc. in the Un ited States of Am erica and various c ountries. All ot her trademarks used herein are the[...]

  • Page 3

    1725-36121-001_J.doc 3 About this Guide This manual describes the insta llation procedure for Polycom’s SpectraLink 6000 System with a SpectraLink 6300 Master Control Unit (MCU). The procedures described in this manual are those that take place after the installation-planning pr ocedure. You should already know the equipment requirements and inst[...]

  • Page 4

    Facility Prepar ation: SpectraLink 6000 Sy stem: SpectraLink 6300 MCU PN: 1725-36121-001_J.doc 4 LinkPlus Interface Guide (1725-361xx-001 where xx indicates a number corresponding to the type of PBX) Available at http://www.polycom.com/usa/en/support/voice/wi- fi/pbx_integration.html Customer Support Polycom wants you to have a successful installat[...]

  • Page 5

    PN: 1725-36121-001_J.doc 5 Contents 0 About this Guide ...................................................................... 3 Polycom Model Numbers ..................................................................3 Related Documents .............................................................................3 Customer Support ..................[...]

  • Page 6

    Facility Prepar ation: SpectraLink 6000 Sy stem: SpectraLink 6300 MCU PN: 1725-36121-001_J.doc 6 Program Telephone System .............................................................29 Connect Cables from Base Stations and Phone Lines to Demarc Blocks ...................................................................................30 4 Connect P[...]

  • Page 7

    PN: 1725-36121-001_J.doc 7 Installation Overview Installation has three phases. In mo st cases, a separate person is responsible for each phase. 1. Site preparation and wire installation: Usually done by a wire technician or contractor, with the assistance of a customer representative such as a project manager. Please refer to the SpectraLink 6300 [...]

  • Page 8

    Facility Prepar ation: SpectraLink 6000 Sy stem: SpectraLink 6300 MCU PN: 1725-36121-001_J.doc 8 Installation Steps and Responsibilities 9 Task Description Wire Contr actor or Electrician Field Service Engineer Customer Project Mgr/ Sys Admin Site Preparation Required ma terials provided by c ustomer 9 Prepare location and a rrangement of shelves 9[...]

  • Page 9

    PN: 1725-36121-001_J.doc 9 SpectraLink 6000 System Description This section generally explains the installation and site requirements of the SpectraLink 6000 System. The SpectraLink 6000 System is a wireless communication system that allows hand-held Wireless Telephones to communicate using the existing telephone system. The SpectraLink 6000 System[...]

  • Page 10

    Facility Prepar ation: SpectraLink 6000 Sy stem: SpectraLink 6300 MCU PN: 1725-36121-001_J.doc 10 SpectraLink 6000 System The Master Control Unit The Master Control Unit (MCU) is the processing center for calls to and from the SpectraLink 6000 System. It consists of at least one primary shelf (MCS300) and may have up to nineteen expansion shelves. [...]

  • Page 11

    SpectraLink 6000 System Description 1725-36121-001_J.doc 11 provide the wireless link to the handsets, are wired directly to the MCU. The SpectraLink 6000 System topology Components in the SpectraLink 6000 System are designed in a star topology. At the center is the SpectraLink 6300 MCU. The primary shelf contains the syste m controller, which mana[...]

  • Page 12

    Facility Prepar ation: SpectraLink 6000 Sy stem: SpectraLink 6300 MCU PN: 1725-36121-001_J.doc 12 SpectraLink 6300 MCU - Star Topology 1 2 3 4 5 6 7 8 9 10 1 1 12 Empty - (Future Use) Shelf Controller Card 1 2 3 4 5 6 7 8 9 10 1 1 12 Empty - (Future Use) Shelf Controller Card Interface Module Interface Module Interface Module Interface Module Inter[...]

  • Page 13

    SpectraLink 6000 System Description 1725-36121-001_J.doc 13 Shelf Shelves are designed for 19” rack or wall mounting. Each shelf has 12 universal card slots. The first tw o slots are reserved for controller cards, the remaining ten slots are for Interface Modules. Wiring to each card is on the front panel. Po wer is -48V DC through the back or si[...]

  • Page 14

    Facility Prepar ation: SpectraLink 6000 Sy stem: SpectraLink 6300 MCU PN: 1725-36121-001_J.doc 14 Operator’s Console and software when the card is installed. Interface Modules of different interface types can be mixed within a shelf. Interface Modules are “hot swappable”; they can be removed and replaced without affecting service on the rest [...]

  • Page 15

    SpectraLink 6000 System Description 1725-36121-001_J.doc 15 ccSpectraLink 6000 System The ccSpectraLink 6000 System is designed to meet the high simultaneous call capacity and adva nced level of telephone feature integration of the call center environment. The ccSpectraLink 6000 System uses a special High Density Base Station which can be installed[...]

  • Page 16

    Facility Prepar ation: SpectraLink 6000 Sy stem: SpectraLink 6300 MCU PN: 1725-36121-001_J.doc 16 SpectraLink 6020 Wireless Teleph one Each handset requires a line appearance (port) from the telep hone system. Typically the handset extension number corresponds with the user’s internal telephone extension number. On most switching systems the user[...]

  • Page 17

    PN: 1725-36121-001_J.doc 1 7 Site Preparation The following steps must be completed before installing the system hardware. If the steps are not alread y completed refer to each individual section for details.  MCU location prepared. Typically the MCU is installed in the telephone equipment room. This location must have sufficient backboard space[...]

  • Page 18

    Facility Prepar ation: SpectraLink 6000 Sy stem: SpectraLink 6300 MCU PN: 1725-36121-001_J.doc 18 Required Materials Provided by Customer Required hardware  Rack The shelves are designed to fit into a 19” mounting rack. Each shelf measures 15” high x 19” wide x 9” deep, and weighs approximately 35 pounds fully loaded.  Backboard space[...]

  • Page 19

    Site Preparation 1725-36121-001_J.doc 19 Operator’s console PC A PC must be available to perform system administration and diagnostics The PC must conform to the following specifications: • An IBM-compatible personal co mputer, 486 or above (with a 16 MHz clock or faster) • A hard disk with at least 2 Mbytes free space • At least 640k bytes[...]

  • Page 20

    Facility Prepar ation: SpectraLink 6000 Sy stem: SpectraLink 6300 MCU PN: 1725-36121-001_J.doc 20 unlimited access to the Customer Support Hotline for additional assistance. Union labor In some areas strict labor union rules will preclude the SpectraLink representative’s ability to inst all the equipment without union assistance. If such rules ar[...]

  • Page 21

    Site Preparation 1725-36121-001_J.doc 21 • Expansion shelves cannot be located more than 17 cable feet from the Primary Shelf. • All digital interface modules must be within 250 feet of the telephone system. • See your telephone system specif ications for distance limitations for analog modules. • Location of the Intershelf Junction Panel ([...]

  • Page 22

    Facility Prepar ation: SpectraLink 6000 Sy stem: SpectraLink 6300 MCU PN: 1725-36121-001_J.doc 22 Wall mounting Before wall mounting, cover the wall with 3/4” plywood. Secure the plywood to the wall studs every 16” with an ade quate number of screws to support the number of shelves to be mounted. Each fully loaded shelf weighs approximately 35 [...]

  • Page 23

    Site Preparation 1725-36121-001_J.doc 23 SpectraLink recommends that a licen sed electrician install the -48V power source. It must be installed according to current National Electrical Code (NEC) or National Fi re Protection Code standards, in accordance with all local and municipal electrical code recommendations. Use of 14 AWG wire is recommende[...]

  • Page 24

    Facility Prepar ation: SpectraLink 6000 Sy stem: SpectraLink 6300 MCU PN: 1725-36121-001_J.doc 24 One additional pair is also required for data. For wire runs of less than 3,500 feet, attenuation must not exceed 6.8 dB/1,000 feet at 772KHz. For wire runs between 3,500 and 6,000 feet, attenuation must not exceed 4.5 dB/1,000 feet at 772KHz. Wire tha[...]

  • Page 25

    Site Preparation 1725-36121-001_J.doc 25 Remove bridge taps, multiples, or "Y" connections to the Base Station wires; these will cause data transmission errors. Whe n using IDFs be sure that the total wire length fro m the MCU to each Base Station does not exceed 6,000 cable feet . The area above some suspended ceilings is used as an envi[...]

  • Page 26

    Facility Prepar ation: SpectraLink 6000 Sy stem: SpectraLink 6300 MCU PN: 1725-36121-001_J.doc 26 Power pairs are polarity sensitive; pins 7, 4, and 6 must be the same polarity. Prepare Demarc Blocks Interface Modules are designed to op erate with a specific interface to the telephone system: two-wire digi tal or analog, or four-wire digital (futur[...]

  • Page 27

    Site Preparation 1725-36121-001_J.doc 2 7 Two-wire analog or digital interface The wiring diagram below shows the connections required for a two- wire analog or digital interface. The Interface Module can be a CPA316, CPU316, CPP316, or CPM316. T elephone Ports Pair 1-16 Pair 18-19 Data Pair 20-25 Power Pairs Base Stn. 1-6 Data Pairs Base Stn. 1[...]

  • Page 28

    Facility Prepar ation: SpectraLink 6000 Sy stem: SpectraLink 6300 MCU PN: 1725-36121-001_J.doc 28 Four-wire digital interface The wiring diagram below shows the connections required for a four- wire interface (CPF316). Each Interface Module of this type requires two backboards which will be wired as indicated. A B Receive (RX) T o PBX T elephone Po[...]

  • Page 29

    Site Preparation 1725-36121-001_J.doc 29 Install Demarc Blocks The demarcation blocks used to connect the telephone system and Base Stations to the MCU should be installed on a typical telephone facility backboard. A 1/2” or 3/4” thick board mounted on the wall near the MCU is typical. Although this manual uses 66- blocks as examples, any stand[...]

  • Page 30

    Facility Prepar ation: SpectraLink 6000 Sy stem: SpectraLink 6300 MCU PN: 1725-36121-001_J.doc 30 will be faster if it is planned in advance by verifying the parameters and features on the current telephone system and wired phones. For details, refer to LinkPlus Interface Guide for the type of telephone system for the system controller in use. Conn[...]

  • Page 31

    Site Preparation 1725-36121-001_J.doc 31 Two-wire analog or digital demarc block The demarc block for the two-wire analog or digital interface should be wired as follows: Two-wire Connector LINE1 tip ring LINE 2 tip ring LINE 3 tip ring LINE 4 tip ring LINE 5 tip ring LINE 6 tip ring LINE 7 tip ring LINE 8 tip ring LINE 9 tip ring tip ring tip ring[...]

  • Page 32

    Facility Prepar ation: SpectraLink 6000 Sy stem: SpectraLink 6300 MCU PN: 1725-36121-001_J.doc 32 Four-wire digital demarc block The four-wire digital interface (futu re release) requires two demarc blocks, one to Connector A and one to Connector B on the Int erface Module. They should be wired as follows: Line 1 TX tip ring Line 2 TX tip ring Line[...]

  • Page 33

    Site Preparation 1725-36121-001_J.doc 33 Fo ur-wire Digital – Connector B[...]

  • Page 34

    Facility Prepar ation: SpectraLink 6000 Sy stem: SpectraLink 6300 MCU PN: 1725-36121-001_J.doc 34 Connect demarc block 25-pair cable In some installations the demarc block is connected to the Interface Module using a 25-pair Telco cable with one male and one female RJ- 21 connector. The female connector is plugged into the right side of each cross-[...]

  • Page 35

    PN: 1725-36121-001_J.doc 35 Connect Power to Shelves SpectraLink recommends that a licen sed electrician install the -48V DC power supply. When connecting the -48 V DC system to power, note the following precautions: A 30 amp circuit breaker must be present on the non-grounded DC circuit conductor, and the installer m ust ensure that means are prov[...]

  • Page 36

    Facility Prepar ation: SpectraLink 6000 Sy stem: SpectraLink 6300 MCU PN: 1725-36121-001_J.doc 36 +48V -48V Customer Installed Wiring Y ellow White Green or Green/Y ellow Ground Before turning on the power switch, use a voltmeter to verify that the terminal labeled - 48V is negative with respect to the terminal labeled + 48V..[...]

  • Page 37

    PN: 1725-36121-001_J.doc 3 7 Install Base Stations Be sure the Base Station is positioned clear of anything that might damage it. The Base Station should be well above head h eight, away from doors and other objects that might strike it, and a way from areas open to the elements or possible water leaks. Check the location for other radio antenna de[...]

  • Page 38

    Facility Prepar ation: SpectraLink 6000 Sy stem: SpectraLink 6300 MCU PN: 1725-36121-001_J.doc 38 4. When properly attached the Base Station should sit almost flush against the ceiling and be tightly attached to the clip and T-bar grid work. 5. Once the Base Station is anchored to the fastener, lift the acoustical tile and plug the RJ-45 8-pin modu[...]

  • Page 39

    Install Base Stations 1725-36121-001_J.doc 39 Install Outdoor Base Stations Outdoor Base Stations (RCO-400) are equipped with a protective enclosure, designed to be mounted to a wall or pole. After the enclosure is mounted, the Base Station is inserted in the enclosure and connected. The customer's wire contractor is responsible for wiring and[...]

  • Page 40

    Facility Prepar ation: SpectraLink 6000 Sy stem: SpectraLink 6300 MCU PN: 1725-36121-001_J.doc 40 Power Up and Check Diagnostics Turn the power switch in the upper left of the Primary and Expansion Shelves ON . After a slight delay, the lights on the cards will cycle through diagnostic tests. After testing completes, lamp 1 should flash green, indi[...]

  • Page 41

    PN: 1725-36121-001_J.doc 41 Sample Schedule for On-Site Installation by Polycom Engineer This schedule assumes that the fac ility has been completely prepared for the installation and that all Base Station mounting is the Polycom standard. For larger installations (greater than 18 Base Statio ns) the schedule may be lengthened. Day one The Polycom [...]

  • Page 42

    Facility Prepar ation: SpectraLink 6000 Sy stem: SpectraLink 6300 MCU PN: 1725-36121-001_J.doc 42 Day two The Polycom field service engineer will assist with training of the end-user and verify that all questi ons are answered. Our engineer will usually be on-site from 9 a.m. to 3 p.m. Activities will include the following: 1. Assists with hand out[...]

  • Page 43

    PN: 1725-36121-001_J.doc 43 Installation Forms This section contains the following forms: • Site Preparation Checklist • Base Station Locations Worksheet • Extension Assignments Worksheet Copy these forms as needed. Be sure to maintain completed forms for future reference. Site Preparation Checklist If upon arrival the Polycom field se rvice [...]

  • Page 44

    Facility Prepar ation: SpectraLink 6000 Sy stem: SpectraLink 6300 MCU PN: 1725-36121-001_J.doc 44  One (or two) cross-connect block(s) are installed for every Interface Module and connected with a 25-pair telco cable terminated with an RJ-21 male connector at the MCU location as shown in Chapter 3 sections Install Demarc Blocks and Program Telep[...]

  • Page 45

    Installation Forms 1725-36121-001_J.doc 45 Base Station Location Worksheet Shelf Number: ________ Interface Module: ________ Base Station # Location (e.g.: building, floor #, detailed description) Interface Module Circuit # Base Station 1 1 Base Station 2 2 Base Station 3 3 Base Station 4 4 Base Station 5 5 Base Station 6 6 Shelf Number: ________ I[...]

  • Page 46

    Facility Prepar ation: SpectraLink 6000 Sy stem: SpectraLink 6300 MCU PN: 1725-36121-001_J.doc 46 Extension Assignments Worksheet Shelf: _______ Interface Module: _______ Handset # Ext. # Name Interface Module Circuit # Comment Handset Serial # Handset 1 1 Handset 2 2 Handset 3 3 Handset 4 4 Handset 5 5 Handset 6 6 Handset 7 7 Handset 8 8 Handset 9[...]

  • Page 47

    PN: 1725-36121-001_J.doc 4 7 Safety Notices WARNING: Changes or modifications to this equipment not approved by Polycom may cause this equipment to not comply with part 15 of the FCC rules and void the user’s authority to operate this equipment. WARNING: Polycom products contain no user-serviceable parts inside. Refer servicing to qualified servi[...]

  • Page 48

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  • Page 49

    PN: 1725-36121-001_J.doc 49 Index A Attenuation ............................................................ 24 B Base Stations ..........................................................14 Cabling ........................................................ 23, 25 High Density..................................................... 15 Maximum distance fro[...]

  • Page 50

    Facility Prepar ation: SpectraLink 6000 Sy stem: SpectraLink 6300 MCU PN: 1725-36121-001_J.doc 50 R Rack mounting ......................................................21 Required mat erials................................................18 RS-232 ports ...........................................................13 S Shelves Description ............[...]