Polycom RMX 2000 manual

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The rules should oblige the seller to give the purchaser an operating instrucion of Polycom RMX 2000, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

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First and foremost, an user manual of Polycom RMX 2000 should contain:
- informations concerning technical data of Polycom RMX 2000
- name of the manufacturer and a year of construction of the Polycom RMX 2000 item
- rules of operation, control and maintenance of the Polycom RMX 2000 item
- safety signs and mark certificates which confirm compatibility with appropriate standards

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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Polycom RMX 2000 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Polycom RMX 2000, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Polycom service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Polycom RMX 2000.

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Table of contents for the manual

  • Page 1

    1 RMX 2000 Installation & Configuration Guide General Safety Precautions Follow th ese rules to ensure general saf ety: • Keep the area ar ound the Polycom RMX 2000 unit clean and free of clutter and well ven tilated. • Decide on a suitable location for the equipment rack that will hold the RMX, ensuring that it is near a grounded power out[...]

  • Page 2

    2 Unpacking and Installing the RMX 1 Place t he RMX 200 0 on a s table flat surface in the s elected locatio n. 2 Remove the RM X 2000 fro m its packag e. You can ins tall it either in a rack or pl ace it o n a f lat surfa ce: — Install the R MX on a rack usin g one of two methods: • Install th e brackets s upplied by t he rack m anufacturer on[...]

  • Page 3

    3 Initial RMX Configuratio n The system is shipped with the follow ing default IP add resses: • Contr ol unit I P addr ess – 19 2.168.1 .254 • Control unit s ubnet mas k – 255.2 55.255 .0 • Contr ol unit defaul t gate way – 192.168.1 .1 When the RMX is installed for the first time, you m ust change the default IP a ddresses to yo ur loc[...]

  • Page 4

    4 The RMX Web C lient is displayed and the Prod uct Activation dialog bo x appears wi th the RMX s erial numb er already filled in . 3 In the Activation Key box, enter the number that retrieved from the PRC website or paste it (if you copied it). 4 Click OK . The Fast Configuration Wizard appears. Configuring the IP Network Servic e The default IP [...]

  • Page 5

    5 4 Click Next . 5 In the Fast Configur ation Wizard - Environment dia log box, select the Network Type : H.323 , SIP or H.323 & SIP . 6 Click Next . 7 If you selected SIP go to Step 11. 8 In the Fast Configur ation Wizard - Gat ekeeper dialog box, enter the required informa tion: Field Descript ion Gateke eper Se lect S pecify to enable c onfi[...]

  • Page 6

    6 9 Click Next . 10 If you selected H.323 only go to Step 13. 11 In the Fast C onfigurat ion Wizard - SIP dialog box, enter th e following info rma tion: 12 Click Next . Ty p e Se lect the type that defines the forma t in whi ch the card alias i s sen t to the ga tekeep er . • H.323 I D (alphanumeri c ID) • E.164 (0-9, * #) • URL ID (URL styl[...]

  • Page 7

    7 13 In the Fast Configur ation Wizard - Syst em Fl ags dialog box, enter the follow ing informa tion 14 Click the Finis h butto n. 15 In the Succ ess Mess age box, click OK. 16 Log ou t of the RM X Web Client an d log in agai n with th e new IP address. Flag Va l u e Conf e ren ce ID Length (M CU) The numb er of digit s of the Conferen ce ID that [...]

  • Page 8

    8 Conferencing Entities The RMX is shipped with one Entry Queues and four Meeting Rooms: •E n t r y Q u e u e De faultE Q whose ID is 1000 , and it is used to access the default Meeting Rooms • Four M eetin g Rooms wh ose IDs a re 1001 , 1002 , 1003 and 10 04 . The default Entry Queue and Me eti ng Rooms are set to line rate of 384 Kbps. These [...]