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Polycom RMX DOC2557C manual

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Table of contents for the manual

  • Page 1

    Po l y c o m ® RMX ® 1500 Hardware Guide Ve r s i o n 7.0.2 | N ovember 2010 | DOC2557C[...]

  • Page 2

    T rademark Information P olycom®, the P olycom “T riangles” logo, and th e names and marks associated with P olycom ’s products are trademarks and/or service marks of P olycom, Inc., and are registered and/or common-law marks in th e United States and various other countries. All other trademarks are the property of t heir respective owners.[...]

  • Page 3

    P olycom RMX 1500 Hardware Guide i T able of Contents Hardware Description . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Main Features .................. .............. .............. .............. .............. .............. .. 1-1 RMX 1500 Specifications .. .............. .............. .............. .............. ............. 1-2[...]

  • Page 4

    T ab le of Con tents ii Component Installation & Replacement . . . . . . . . . . . . 2-1 Installing the RTM ISDN 1500 Card ........ .............. .............. ........ 2-2 Component Replacement ....................... .............. .............. .............. ..... 2-4 Replacing the RTM ISDN 1500 ........... ................. ............[...]

  • Page 5

    1-1 1 Hardware Description This Hardware Guide provides information on the RMX 1500 and its components. This system utiliz es a modular platform, whose components are designed for high pe rformance, capacity and reliance. Main Features The Polycom RMX 1500 offers the following features: •L i n u x ® b a s e d • Chassis based on the ATCA standa[...]

  • Page 6

    Chapter 1-Hardware Description 1-2 RMX 1500 Specifications T able 1-1 Polycom RMX 1500 Specifications Physical Height 1U (4.44 cm. ) Width 19” (48.26 cm.) Depth 23.6” (60 cm.) We i gh t Up to 12 Kg. Media Protocols Audio G .71 1, G . 719, G .722, G . 722.1, G .729A, G .723.1, Siren14, Siren 22 . Vid e o H.261, H.263, H.26 4. Network Interfaces [...]

  • Page 7

    P olycom RMX 1500 Hardware Guide 1-3 RMX 1500 System Capacities Conferencing Capacities The following table summarizes th e different syst em capacities. T able 1-2 System Functions and Capacities RMX 1500 System Functions Cap acity Maximum number of Video participants in a conference 90 Maximum number of PSTN p a rticipant s in a conference 120 Ma[...]

  • Page 8

    Chapter 1-Hardware Description 1-4 Maximum number of concurrent RMX Web Client connections to the MCU 20 Maximum number of Users 100 Maximum number Address Book entries 4000 Maximum number of gateway profiles 40 Maximum number of Reservations (Internal Scheduler) 2000 T able 1-2 System Functions and Capacities RMX 1500 System Functions Cap acity[...]

  • Page 9

    T able 1-3 System Resource Capacities per Resolution in CP Mode Resource T y pe/Video Resolution Resources with MPMx CIF H.263 60 CIF 30 H.264 90 CIF 60 H.264 60 SD 30/ 4CIF H. 26 4 60 4CIF H.263 30 720p30/ 4CIF 60/ SD 60 30 1080p30fps/720p60 15 (Symmetric) VOIP 360 PSTN 120 ISDN 60 (at 128 Kbps) - 4 E1/T1 P olycom RMX 1500 Hardware Guide 1-5 R eso[...]

  • Page 10

    Chapter 1-Hardware Description 1-6 Site R equirements This section descri bes the requiremen ts your site must meet for safe installation and operation of the system. Safety Re quirements For your protection, please read th ese safet y instructions complete ly before operating the equipment. • Look carefully for potentia l hazards in your work ar[...]

  • Page 11

    P olycom RMX 1500 Hardware Guide 1-7 • In a single rack installation, st abiliz ers should be attached to the rack. • In multiple rack installat ions, the r acks should be coupled together. • Always make sure the rack is st able be fore extending a component from the rack. • You should extend only one compone nt at a time - extending two or[...]

  • Page 12

    Chapter 1-Hardware Description 1-8 Installing the RMX 1500 For detailed instructions, precaution s and requirements for installing the RMX 1500 refer to the Polycom RMX 1500 Hardware Guide . The following procedures have to be performed to install the RMX 1500 in your site: • Unpacking the RMX 1500 • Installing the RM X in a rack or as a standa[...]

  • Page 13

    P olycom RMX 1500 Hardware Guide 1-9 Mounting the RMX 1500 in a Rack There are two methods for installing the RMX in a 19” or 23” rack: • Using the chassis runners on the RMX 1500 — Install the chassis runners provid ed by Polycom in the rack using th e screws suppl ied by the rack manufacturer; two scr ews per chassis runner. — Mount the[...]

  • Page 14

    Chapter 1-Hardware Description 1-10 • Using a shelf — Install th e shelf suppl ied by the rack m anufacturer , in the rack. — Mount the RMX on the shelf. — Fasten the RM X to the rack with screws through the four holes in the RMX ’s front mounting brackets. Connecting the RMX 1500 to a P ower Source The following restrictions apply to the[...]

  • Page 15

    P olycom RMX 1500 Hardware Guide 1-11 Connecting the RMX 1500 to A C Power • Do not connect the green or green-yellow wire to the system s ingle-point ground screw . • Only the AC Power cable supplied by Polycom shou ld be use d. • The size of the protective earthing conductor should be a minimum of 10A WG . • The outlet intended for connec[...]

  • Page 16

    Chapter 1-Hardware Description 1-12 Connecting Cables to the RMX 1500 To connect the cables: •F o r t h e R TM-IP 1500 module : — Connect the Media cable to LA N 2 port . — Connect the Network cables to the MNG (Signaling) port & MNGB (Management Network) port . — (Optional) Connect the Shelf Management cable to the Shelf port . •F o [...]

  • Page 17

    P olycom RMX 1500 Hardware Guide 1-13 The parameters in the lan.cfg file are uploaded from the USB key to the RMX’s memory and applied during the powe r-up sequence. System power-up sequence may take up to five minutes. During the First-time Power-up the red ERROR LED on the RMX’s front panel remains ON until both the Management and IP Network [...]

  • Page 18

    Chapter 1-Hardware Description 1-14 RMX 1500 Components On the RMX 1500, components are located on both the front and rear of the MCU as listed in Tab le 1-6, " Polycom RMX 1500 Front Panel Description" . For more information see the descriptions of th e " RMX 15 00 Front Panel” on page 1-14 and " RMX 1500 Rear Panel” on pag[...]

  • Page 19

    P olycom RMX 1500 Hardware Guide 1-15 Front P anel Components VGA Slot Keyboard Slot Mouse slot ON/OFF button Front LEDs USB Slot Figure 1-2 RMX 1500 Front Panel T able 1-6 Polycom RMX 1500 Front Panel Description SLOT/Button/ LED Description USB Slot USB key connection, used fo r F irst time configuration. VGA Slot Monitor connection. Keyboard Slo[...]

  • Page 20

    Chapter 1-Hardware Description 1-16 RMX 1500 R ear Panel The RMX 1500 rear panel contains th e RTM IP 1500 and optionally, the RTM ISDN 1500. In addition, the rear panel houses the power supply with fan & AC in let, and Seri al port. Power Supply with built in Fan RTM ISDN 1500 R TM IP 1500 Serial Slot RTM IP 1500 This card contains an Ethernet[...]

  • Page 21

    LAN 1-2 Ports Shelf connection NA Serial Port S tandby button LAN3, LAN 4 and the Serial ports are only for debugging and not for customer use Modem Port Main RS 232 Switch Signaling & Manage- ment Ports P olycom RMX 1500 Hardware Guide 1-17 Figure 1-3 RMX 1500 RTM I P Rear Pane l Layout The following items appear on the R MX 1500 rear panel: T[...]

  • Page 22

    Chapter 1-Hardware Description 1-18 RTM ISDN 1500 The RTM ISDN 1500 connects directly to the built-in MPMx. The RTM ISDN card routes data between the MPMx card and components of the system, converts ISDN T1/E1 medi a to IP packets and provides connectivity to external ISDN networks. The RTM ISDN card is installe d on th e rear panel of the RMX inte[...]

  • Page 23

    P olycom RMX 1500 Hardware Guide 1-19 ISDN/PSTN Clock Source Each RTM ISDN 1500 has its own pr imary and secondary clock source. The first span to synchronize becomes the primary clock source and the second span to synchronize becomes the secondary clock source. This clock is used to synchroni ze ISDN spans only ( it is not the system cl ock). A si[...]

  • Page 24

    Chapter 1-Hardware Description 1-20 RMX 1500 LEDs The RMX includes LEDs located on the front panel and rear panel. In the front panel, the LEDs reflect the state of the components. The LEDs on the rear panel indicate the state of the ex ter nal connections and the status of the RTM IP card. RMX 1500 Front P anel LEDs The following items appear on t[...]

  • Page 25

    P olycom RMX 1500 Hardware Guide 1-21 RMX 1500 R ear P anel LEDs RTM IP 1500 LEDs The following LEDs appear on the RTM IP 1500: T able 1- 1 0 RTM IP 1500 LEDs Component LED Name LED Color Indication LAN LEDs (1-2) LNK Green ON with an active network connection, flickers with Packet activity . 1 Gb Amber ON with a 1G b online connection, flickers wi[...]

  • Page 26

    Chapter 1-Hardware Description 1-22 Modem LNK Green ON with an active network connection, flickers with activity . Amber ON when the ac tive network is 1 0/100Mb, flickers with activity . Additional LED s (4) ERR Red ON - Major error on RTM IP 1500. Flashes - During system st artup. ACT Red ON - Packet flow to and from th e MCU chassis . Flashes - [...]

  • Page 27

    P olycom RMX 1500 Hardware Guide 1-23 RTM ISDN 1500 LEDS The following LEDs appear on the RTM ISDN: T able 1- 1 1 R TM ISDN 1500 LEDs Function Name LED Name LED Color Indication PRI (1-4) LEDs LNK Green ON with an active network connection, flickers with P acket activity . 1 Gb Amber ON when 1Gb connection is online, flickers with Packet activity .[...]

  • Page 28

    Chapter 1-Hardware Description 1-24[...]

  • Page 29

    2 Component Installation & R eplacement On the RMX 1500 you can install and replace the RTM ISDN 1500 card. For more information see, " In stalling the RTM ISDN 1500 Card” on page 2-2 . Before instal ling a parts: • Make sure you have the correct replacement part on hand. • Make sure you are using prope r ESD equipment, to prevent da[...]

  • Page 30

    Chapter 2- Compon ent Inst allation & Replacement 2-2 Installing the RTM ISDN 1500 Card Prior to adding the RTM ISDN 1500 card you must have your ISDN product license available. For more information see , RMX 1500/2000/ Getting Started Guide, "Procedure 2: Product Regis tration” on page 2-20 . 1 Ensur e that the power switch on the RMX 1[...]

  • Page 31

    P olycom RMX 1500 Hardware Guide 2-3 5 Connect the PRI cables. 4 E1/T1 connections 6 Turn ON the RMX 1500. 7 Login on to the RMX Web Client. a U pdate your license. For more information see, RMX 1500/2000/ Getting Started Guide, Chapter 2, “Procedure 2: Product Registration” on page 2- 20 . b In the ISDN /PSTN Network Services define a New ISDN[...]

  • Page 32

    Chapter 2- Compon ent Inst allation & Replacement 2-4 Component R eplacement The RMX 1500 is designed with ease of maintenance in mind. Most components are swappable and are access ible directly via the front panel or the rear panel. The following component can be r eplaced when it is faulty: The RTM-IP 1500 and Power Supply are not field repla[...]

  • Page 33

    P olycom RMX 1500 Hardware Guide 2-5 R eplacing the RTM ISDN 1500 1 Ensure that the power switch on the RMX 1500 is turned OFF (O). 2 Remove the PRI cables. 3 Loosen the captive screws that fasten the card to the MCU. 4 Remove the RTM ISDN card and pull the RTM ISDN card out of its slot in the backplane. 5 C arefully slide the RTM ISDN car d out th[...]