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Polycom SOUNDPOINT IP 600 SIP 1.6.X manual

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Table of contents for the manual

  • Page 1

    User Guide SoundP oint ® IP 600 SIP 1.6 . x SoundPoint ® IP 600 SIP M e n u V o i c e M a i l D o N o t D i s t u r b H o l d D e l S e l F o r w a r d C o n f e r e n c e T r a n s f e r C a l l L i s t s S p e e d D i a l T i m e & D a t e R e d i a l 1 3 D E F 5 J K L 4 G H I 6 M N O 8 T U V 7 P Q R S 9 W X Y Z 0 O P E R * # 2 A B C USER G[...]

  • Page 2

    Contents Introduction ............................................... 1 Par ts Lis t ................................................... 1 Installing SoundPoint ® IP 600 SIP .................. 2 Connecting Network and Power Source ............................. 2 Connecting the Handset and Optional Headset ................... 3 Attaching the Base .[...]

  • Page 3

    Shared Lines ................................................................. 15 V oice Mail ................................................................... 15 Distinctive Ringing / Call T reatment ................................. 16 Multilingual Suppor t (Localization) ................................... 16 Phone Reboot .....................[...]

  • Page 4

    1 Thank you for choosing SoundPoint ® IP 600 SIP , a full-duplex, hands-free phone running the industry standard Ses- sion Initiation Protocol (SIP). This unit provides b usiness telephony features and functions such as Multiple Call Appear - ances, Call Hold, T ransfer , and Confer - ence ov er an IP network. In this User Guide, you will find e [...]

  • Page 5

    2 Installing SoundPoint ® IP 600 SIP This section provides basic installation instructions and information for obtaining the best performance with the Sound- Point ® IP 600 SIP phone. If you require additional information or assistance with your ne w phone, please contact your sys - tem administrator . The SoundPoint ® IP 600 SIP User Guide incl[...]

  • Page 6

    3 Connecting the Handset and Optional Headset Attaching the Base (Optional) 1. Connect the short, straight end of the phone cord to the handset and the corresponding longer straight end of the cord to the handset jack on the back of the phone. 2. Connect the headset (optional accessory) to the headset jack on the back of the phone. 1. Place all cor[...]

  • Page 7

    4 H ol d D el S el 1 3 D E F 5 J K L 4 G H I 6 M N O 8 T U V 7 P Q RS 9 W X YZ 0 O P ER * # 2 A B C Hol d Men u Mes sages D o N ot Di st u rb ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 D ir e ct o ri es S er v ic e s C on f er e nc e T ra n sf e r R ed i al H ol d D el S el 1 3 D E F 5 J K L 4 G H I 6 M N O 8 T U V 7 P Q RS 9 W X YZ[...]

  • Page 8

    5 F eature K ey Description H o l d D e l S e l 1 3 D E F 5 J K L 4 G H I 6 M N O 8 T U V 7 P Q RS 9 W X YZ 0 O P ER * # 2 A B C Ho ld De l Se l Me nu Me ssa ges D o N o t D i s t u r b ABC 2 1 DE F 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 D i r e c t o r i e s S e r v i c e s C a l l L i s t s C o n f e r e n c e T r a n s f e r R e d i a l [...]

  • Page 9

    6 Placing a Call Using the Handset: 1. T o obtain dial tone, pick up the handset. 2. Dial the desired number . OR Dial by SIP URL/IP address † : • After obtaining dial tone, press Name • Enter URL or IP (press * for “. ” and # or “@”) • Press Send to complete the call. See also Headset Memory Mode. During a call, users can alternate[...]

  • Page 10

    7 Ans wering a Call Using the Handset: P ick up the handset. Using Hands-F r ee Speak er phone Mode: Press H o l d D e l S e l C o n f e r e n c e 1 3 D E F 5 J K L 4 G H I 6 M N O 8 T U V 7 P Q R S 9 W X Y Z 0 O P E R * # 2 A B C H o l d D e l S e l D i r e c t o r i e s S e r v i c e s C a l l L i s t s B u d d y S t a t u s M y S t a t u s R e d[...]

  • Page 11

    8 General Key Use T o na vigate through menus and to enter data, these are useful tips: 1. Use H o ld D e l S e l 1 3 D EF 5 J KL 4 G HI 6 M NO 8 T UV 7 P QR S 9 W XY Z 0 O PE R * # 2 A BC Hol d Men u Mes sage s D o N ot D is tu r b ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 D i re ct or ie s S e rv ic es C o nf er en ce T r an sf e[...]

  • Page 12

    9 Call Timer Call duration on an acti ve call is monitored through a local call timer . This is visible within the acti ve call window on the display . H ol d D e l S e l 1 3 D EF 5 J KL 4 G HI 6 M NO 8 T UV 7 P QR S 9 W XY Z 0 O PE R * # 2 A BC Hol d Men u Mes sages D o N ot Di s tu r b ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 D [...]

  • Page 13

    10 Do Not Disturb Press H o l d D e l S e l C o n f e r e n c e 1 3 D E F 5 J K L 4 G H I 6 M N O 8 T U V 7 P Q RS 9 W X YZ 0 O P ER * # 2 A B C H o l d D e l S e l D i r e c t o r i e s S e r v i c e s C a l l L i s t s B u d d y S t a t u s M y S t a t u s R e d i a l M e nu M e ss ag e s D o N o t D i s t u r b ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TU[...]

  • Page 14

    1 1 Ring Type Many ring types are a vailable. Users can select dif ferent rings to distinguish be - tween lines or to hav e a different ring from their neighbor’ s phone. T o change the incoming ring: 1. Press H o l d D e l S e l C o n f e r e n c e 1 3 D E F 5 J K L 4 G H I 6 M N O 8 T U V 7 P Q RS 9 W X YZ 0 O P ER * # 2 A B C H o l d D e l S e[...]

  • Page 15

    12 3. Enter fi rst and/or last name from the ke ypad. Press the 1/A/a soft key to select between numeric and up- per/lo wer case alphanumeric modes. Press the Encoding soft ke y to access special characters in other languages if necessary . 4. Enter the Contact number . This is a required fi eld and it must be unique (not already in the directory[...]

  • Page 16

    13 T o quickly view a complete list of assigned speed dial entries, pr ess H o l d D e l S e l 1 3 D EF 5 J KL 4 G HI 6 M NO 8 T UV 7 P QR S 9 W XY Z 0 O PE R * # 2 A BC Ho ld Me nu Me ss ag es D o N o t D is t u r b ABC 2 1 DE F 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 D i r e c t o r ie s S e r v i c e s C o n f e r e n ce T r a n s f e r R[...]

  • Page 17

    14 Multiple Call Appear ances Each line on the phone can be configured to hav e one or more call appearances. More than one call appearance is useful if there is an acti ve call and an incoming call arri ves on the same line. In the example sho wn, extension 9301 is in an outbound call with 9304. The second diagram sho ws an incoming call from Joh[...]

  • Page 18

    15 Shared Lines The phone supports shared lines ** . A shared line is indicated by a dif ferent line icon. In the diagram, the first line is pri vate and the second line is shared. If two phones share a line, an incoming call to that number will cause both phones to ring. The call can be answered on either phone but not both. If a shared line is i[...]

  • Page 19

    16 Distinctiv e Ringing / Call T r eatment Users can set distincti ve incoming ringing tones for contacts in their local directory . This allo ws identifica - tion of a contact by a specific ring tone. T o set a distinctive ring f or a local contact: 1. Press H o l d D e l S e l C o n f e r e n c e 1 3 D E F 5 J K L 4 G H I 6 M N O 8 T U V 7 P Q [...]

  • Page 20

    17 T e xt Messaging Users can send and recei ve T ext messages on the phone. SIP Instant (T ext) Messag - ing is supported in real-time. Recei ved messages will be indicated by a flashing Message W aiting Indicator LED on the front of the phone and optionally a visual notification on the display . In the case of pr oblems, it may be possible to r[...]

  • Page 21

    18 T o send a text message: H ol d D e l S e l 1 3 DE F 5 JK L 4 GH I 6 MN O 8 TU V 7 PQ RS 9 WX YZ 0 OP ER * # 2 AB C Hol d Men u Mes sage s D o No t Di s t ur b ABC 2 1 DEF 3 5 4 MNO JKL GHI 6 TUV 8 7 WXYZ 9 OPER PQRS 0 D ir ec to ri e s S er vi ce s C on fe re nc e T ra ns fe r R ed ia l H ol d D e l S e l 1 3 DE F 5 JK L 4 GH I 6 MN O 8 TU V 7 [...]

  • Page 22

    19 T o view and change Presence settings: 1. Press H o l d D e l S e l C o n f e r e n c e 1 3 D E F 5 J K L 4 G H I 6 M N O 8 T U V 7 P Q R S 9 W X Y Z 0 O P E R * # 2 A B C H o l d D e l S e l D i r e c t o r i e s S e r v i c e s C a l l L i s t s B u d d y S t a t u s M y S t a t u s R e d i a l M e n u M e s s a ge s D o N o t D i s t u r b AB[...]

  • Page 23

    20 No Dial-T one V erify power is correctly applied to the SoundPoint ® IP 600 SIP phone: • Check that the display is illuminated. • Make sure the LAN cable is inserted properly at the rear of the phone (try unplugging and re-inserting the cable). • If using inline po wering, check that the switch is supplying po wer to the phone (contact yo[...]

  • Page 24

    21 No R esponse fr om Fea tur e K ey Pr esses V erify phone is in activ e state: • Make a call to the phone to check for inbound call display and ring- ing as normal. If successful, try to press feature ke ys within the call to access Directory or Buddy Status for example. • Press H o ld D e l S e l 1 3 D EF 5 J KL 4 G HI 6 M NO 8 T UV 7 P QR S[...]

  • Page 25

    22 Modifications In accordance with Part 15 of the FCC Rules, the user is cautioned that any chang - es or modifications not expressly appro ved by Polycom, Inc. could void the user’ s authority to operate the equipment. Installation Instructions Installation must be performed in accor- dance with all rele vant national wiring rules. L ’Insta[...]

  • Page 26

    23 are replaced will become the property of Polycom. Replacement products or parts may be ne w or reconditioned. Polycom warrants an y replaced or repaired product or part for ninety (90) days from shipment, or the remainder of the initial warranty period, whiche ver is longer . Products returned to Polycom must be sent prepaid and packaged appropr[...]

  • Page 27

    24 LIMIT A TION OF LIABILITY . TO THE FULL EXTENT ALLOWED BY LA W , POL YCOM EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY , WHETHER B ASED IN CONTRA CT OR TOR T (INCLUDING NEGLIGENCE), FOR INCIDENT AL, CONSEQUEN - TIAL, INDIRECT , SPECIAL, OR PUNITIVE D AMA GES OF ANY KIND, OR FOR LOSS OF REVENUE OR PR OFITS, LOSS OF BUSINESS, LOSS OF INFORM[...]

  • Page 28

    25 Permission is hereby granted, free of charge, to an y person obtaining a copy of this software and associated documenta - tion files (the “Software”), to deal in the Software without restriction, including without limitation the rights to use, copy , modify , merge, publish, distrib ute, subli - cense, and/or sell copies of the Software, an[...]

  • Page 29

    Polycom, Inc. 1565 Barber Lane Milpitas, CA 95035 ©2005 Polycom, Inc. All Rights Reserved. Polycom®, SoundPoint®, and the Polycom logo design are registered trademarks of Polycom, Inc. in the U.S. and various countries. All other trademarks are the property of their respective companies. 1725-1 1619-001 Rev . C M e n u V o i c e M a i l D o N o [...]