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Polycom SpectraLink 1725-36122-001 manual

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Table of contents for the manual

  • Page 1

    March 20 12 Editi on 1725 - 36122 - 001 Version N SpectraLink ® 630 0 MCU Installation Spectra Link 6000 Syste m[...]

  • Page 2

    Spect raLink 6300 M CU: Facility P reparation 2 PN: 1725 - 36 122 - 001_N. doc 2 Paten t Informa tion The accompa nying p roduct is protected by one or more U S and fore ign pa tents a nd/or pendi ng patent ap plicatio ns held by Polycom, I nc. Copy right No tice © 1998 to 20 12 , Polycom , Inc. All rights reserved. POLYCOM ® , the Polycom "[...]

  • Page 3

    PN: 1725 - 36 122 - 001_N. doc 3 About T his Guide This document exp lains installatio n and operatio n of Polycom’s SpectraLink 6300 MC U and Base Stat ions. The installatio n process connects the Spectr aLink 6000 System to t he facility’s telep hone system, and act ivates the SpectraL ink 6000 Wireless Telepho nes . Polycom M odel Numbers Th[...]

  • Page 4

    SpectraLi nk 630 0 MCU: Faci lity Pr eparation PN: 1725 - 36 122 - 001_N. doc 4 Customer Su pport Polycom wants you to have a su ccessful installa tion. If you have questions please co ntact the Customer Support Ho tline at 1-888- POLYCOM (1 -888-765-9266). The hotline is open Monday through Friday, 6 a.m. to 6 p.m. Mountain time. For Techni cal Su[...]

  • Page 5

    PN: 1725 - 36 122 - 001_N. doc 5 Contents 0 About This Guide ..................................................................... 3 Polyc om Model Numbers ..................................................................3 Related Documents .............................................................................3 Custome r Suppor t ..........[...]

  • Page 6

    SpectraLi nk 630 0 MCU: Faci lity Pr eparation PN: 1725 - 36 122 - 001_N. doc 6 Insta ll Demar c Block s .......................................................................32 Program Telephone Sys tem .............................................................32 C onnec t Cables from Ba se Sta tions an d Phon e Lines to Demarc B locks .......[...]

  • Page 7

    Conte nts PN: 1725 - 36 122 - 001_N. doc 7 Base S tation L ocation Worksheet ....................................................61 Extens ion Ass ignme nts Worksh eet ................................................62 Cust omer Accep tance Form ............................................................63 11 Safety Not ices ......................[...]

  • Page 8

    [...]

  • Page 9

    PN: 1725 - 36 122 - 001_N. doc 9 Installation Ov erview Installation has thre e phases. In mo st cases, a separ ate person is responsible for each phase. 1. Site pr eparat ion and wire installat ion: Usua lly do ne by a wir e technician or contra ctor, wit h the assistance of a c ustomer representative su ch as a project ma nager. Please r efer to [...]

  • Page 10

    SpectraLi nk 630 0 MCU: Faci lity Pr eparation PN: 1725 - 36 122 - 001_N. doc 10 Instal lati on Ste ps an d Res ponsib ilitie s  Task Descripti on Wire Cont racto r or Electrici an Field Serv ice Engineer Customer Projec t M gr/ S ys Ad mi n Site Prep a rati on Required m ateria ls pro vided b y custom er  Prepare l ocation a nd ar rangem ent[...]

  • Page 11

    PN: 1725 - 36 122 - 001_N. doc 11 SpectraLin k 6000 System D escr ip tion This section genera lly explains the installation a nd site requireme nts of the SpectraLink 6000 S ystem . The SpectraLink 6 000 System is a wireless commun ication system th at allows hand- held SpectraLink 6000 Wire less Telephones to communicate using the existing telepho[...]

  • Page 12

    SpectraLi nk 630 0 MCU: Faci lity Pr eparation PN: 1725 - 36 122 - 001_N. doc 12 SpectraLink 600 0 System[...]

  • Page 13

    PN: 1725 - 36 122 - 001_N. doc 13 SpectraLin k 6000 System Components The Maste r Contr ol Unit The Master Contro l Unit is the proce ssing center fo r calls to and from the SpectraLink 6000 S ystem. It consists of at least one pr imary shelf (MCS300) and may have up to 19 expansion shelves. R esiding adjace nt to the t ele pho ne swit chi ng e qui[...]

  • Page 14

    SpectraLi nk 630 0 MCU: Faci lity Pr eparation PN: 1725 - 36 122 - 001_N. doc 14 handsets to the syst em. Up to 20 s helves can be c onnected toget her to maximize the system capacity. The following d iagram illustr ates a sample star to pol ogy for the SpectraLink 6000 Syste m. SpectraLink 630 0 MCU - St ar T opolog y[...]

  • Page 15

    Spectr aLink 60 00 Wi reless Te lephone C ompone nts PN: 1725 - 36 122 - 001_N. doc 15 Shelf Shelves are desig ned for 19” rack or wall mounti ng. Each shelf has 12 universal card slots . The first two slots ar e reserve d for controller cards, the remai ning ten slots are for Interface Mo dules. Wiring to each card is on the front panel. Power i[...]

  • Page 16

    SpectraLi nk 630 0 MCU: Faci lity Pr eparation PN: 1725 - 36 122 - 001_N. doc 16 Operator’s Consol e and software when the card i s installed. Inter face Modules of differe nt interface types can be mixed wit hin a shelf. Interface Modules are “hot swappa b le”; they can be removed and replaced without a ffecting service o n the rest of th e [...]

  • Page 17

    Spectr aLink 60 00 Wi reless Te lephone C ompone nts PN: 1725 - 36 122 - 001_N. doc 17 cc Spectra Link 6000 Syst em The cc SpectraLink 6000 System (WTS) is designed to meet the high simultaneous cal l capacity and adv anced level of t elephone feature integration of the call center environm ent. The cc SpectraLink 6 000 System uses a spec ial High [...]

  • Page 18

    SpectraLi nk 630 0 MCU: Faci lity Pr eparation PN: 1725 - 36 122 - 001_N. doc 18 SpectraLink 602 0 W ireless Telepho ne Each ha ndset requ ires a l ine appearance (port) from the telephone system. Typically t he handset exte nsion number corresponds with the user’s internal telep hone ex tension number. On m ost switching systems the user ’s de[...]

  • Page 19

    PN: 1725 - 36 122 - 001_N. doc 19 Site Preparation The following steps must be completed before installing the system hardware. If the steps are not already completed refer to each individ ual se ction fo r de tails.  MCU location prep ared. Typ ically the MCU is ins talled in the telephone equipm ent room. This location must ha ve sufficient ba[...]

  • Page 20

    SpectraLi nk 630 0 MCU: Faci lity Pr eparation PN: 1725 - 36 122 - 001_N. doc 20 Requi red M ate rials Pr ovi ded by Cus tom er Requir ed h ard ware  Rack The shelves are designed to fit into a 19” mounting rack. Each shelf measures 1 5” high x 19” wide x 9” deep , and weighs approximately 35 p ounds fully load ed.  Backboard Space As[...]

  • Page 21

    Site Preparation PN: 1725 - 36 122 - 001_N. doc 21 Operator’s Console PC A PC must be av ailable to perfor m system admin istration and diagnostics The PC must conform to the following specifications: • An IBM - compatible personal comput er, 486 or abo ve (with a 16 MHz clock or faster) • A hard disk wit h at least 2 Mbytes free space • At[...]

  • Page 22

    SpectraLi nk 630 0 MCU: Faci lity Pr eparation PN: 1725 - 36 122 - 001_N. doc 22 unlimited access to t he Custom er Suppor t Hotline for additional assistance. Union l abor In some areas strict labor union rule s will preclu de the Polycom representative’s a bility to install t he equipme nt with out uni on assistance. If suc h rules are in force[...]

  • Page 23

    Site Preparation PN: 1725 - 36 122 - 001_N. doc 23 • Space for the shelves, which are d esigned for 19” r ack or wall mounting. • Each shelf measures 1 5” high x 19” wide x 9” dee p, and weighs approximately 35 p ounds fully load ed. • Expansion shelves cannot be locat ed more than 1 7 cable feet from the Primary Shelf. • All digit [...]

  • Page 24

    SpectraLi nk 630 0 MCU: Faci lity Pr eparation PN: 1725 - 36 122 - 001_N. doc 24 of shelves to be mo unted. Follow the m anufacture r’s instructions to prepare th e rack. Be sure to leave 1.5 ” clearance at the rear of the r acks for power conduit.[...]

  • Page 25

    Site Preparation PN: 1725 - 36 122 - 001_N. doc 25 Wall m oun ti ng Before wall mo unting, co ver the wall wit h 3/4” p lywoo d. Secu re the plywood to the wall studs every 16” with an ade quate number of screws to support t he number of s helves to be mo unted. Each fully loaded shelf weig hs approx imately 35 pounds. Be sure to leave 1.5” c[...]

  • Page 26

    SpectraLi nk 630 0 MCU: Faci lity Pr eparation PN: 1725 - 36 122 - 001_N. doc 26 Prepare P ower for Shelves The SpectraLink 6300 M CU require s a - 48V DC po wer source. The - 48V connection is comprised of three wires: -48, +48 (neutral), and ground. Polycom recommends th at a licensed electr ician install the -48V power source. It mu st be instal[...]

  • Page 27

    Site Preparation PN: 1725 - 36 122 - 001_N. doc 27 Polycom recommends UL -listed wire that conforms to the following specifications for AWG, distance, a nd number of power pairs required f or this installation. Pow er Pairs Max C able Feet 22 AWG Max C able Feet 24 AWG Max C able Feet 26 AWG 1 6,000 3,800 2,400 2 N/A 6,000 4,800 3 N/A N/A 6,00 0 On[...]

  • Page 28

    SpectraLi nk 630 0 MCU: Faci lity Pr eparation PN: 1725 - 36 122 - 001_N. doc 28 Run all cable before attaching the R J- 45 co nnec tors to the Ba se Stations. Label bo th the demarcatio n block end a nd the Base Station end of each wire with the Base Statio n number using a wire tie marker or other form of marker. Remove bridge taps, multiples, or[...]

  • Page 29

    Site Preparation PN: 1725 - 36 122 - 001_N. doc 29 When wiring mu ltiple power pairs, u se the follo wing table as a guide . Pair Function Pin #s 1 Data 1,2 2 P W R 1 7,8 3 PW R 2 4,5 4 PW R 3 6,3 Power pairs are p olarity sensitive; pi ns 7, 4, and 6 must be the same polarity. Prepare Demarc Bl ock s Interface Modules are designed to op erate with[...]

  • Page 30

    SpectraLi nk 630 0 MCU: Faci lity Pr eparation PN: 1725 - 36 122 - 001_N. doc 30 Multiple power p a irs Some sites may pre fer to-wire Ba se Stations to a s eparate demar c block in order to split out power pairs. Two - wire analog or digital i nterface The wir ing dia gram be lo w shows t he con ne ctions requi red for a two - wire analog or dig i[...]

  • Page 31

    Site Preparation PN: 1725 - 36 122 - 001_N. doc 31 Four - wire dig ital i nt erface The wir ing dia gram be lo w shows t he con nectio ns requi red for a four - wire interface (C PF316). Each Interf ace Module of this type requires two backboards w hich will be-wired as indicated. Four - wir e Dig ita l Con nect ion s[...]

  • Page 32

    SpectraLi nk 630 0 MCU: Faci lity Pr eparation PN: 1725 - 36 122 - 001_N. doc 32 Install De marc Bloc ks The demarca tion blocks used to connect the telephone system and Base Stations to t he MCU should be i nstalled on a typ ical telephone facility backboard. A 1/2” or 3/4” t hick board mo unted on the wal l near the MCU is typ ical. Althou gh[...]

  • Page 33

    Site Preparation PN: 1725 - 36 122 - 001_N. doc 33 will be faster if it is planned in adva nce by verify ing the parameters and features on t he current telep hone system and- wired phones. For detail s, refer to the LinkPlus Interface Gui de for the type of telephone system for the system co ntroller in use. Connect C ables from Base Stations and [...]

  • Page 34

    SpectraLi nk 630 0 MCU: Faci lity Pr eparation PN: 1725 - 36 122 - 001_N. doc 34 Two - wire analog or digital demarc b lock The demarc block for the two - wire a nalog or d igit al inte rface s hould be wired as fol lows: T wo - wire C onnect or[...]

  • Page 35

    Site Preparation PN: 1725 - 36 122 - 001_N. doc 35 Four - wire d igital d emarc b lock The f our - wire dig ital inte rface (futur e release) re quires two demarc blocks, one to Connector A and one to Connector B on the Interface Module. They should be wired as follows: Four - wir e Dig ita l – Con nector A[...]

  • Page 36

    SpectraLi nk 630 0 MCU: Faci lity Pr eparation PN: 1725 - 36 122 - 001_N. doc 36 Four - wir e Dig ita l – Con nector B[...]

  • Page 37

    Site Preparation PN: 1725 - 36 122 - 001_N. doc 37 Connect demarc block 25 - pair c able In some installat ions the de marc block is con nected to the Interfa ce Module using a 25- pa ir T elco ca ble with one male and one f em ale RJ - 21 connector. The female connector is plugged into the right side of each cross - connect block. The male connec [...]

  • Page 38

    [...]

  • Page 39

    PN: 1725 - 36 122 - 001_N. doc 39 System Ins tallation Facilit y Anal ys i s Check the site to be sure pr e - installation w ork has been c ompleted correctly. This i ncludes:  Location chosen for the shelves is ade quate.  Rack (if rack mounted) is properly secured or backboard (if wall mounted) is properly prepared.  Power is availab le.[...]

  • Page 40

    SpectraLi nk 630 0 MCU: Faci lity Pr eparation PN: 1725 - 36 122 - 001_N. doc 40 The following item s should be at t he installation site.  SpectraLink 6300 MCU Shel ves (MCS300) Depe nding on the size of the system, there m ay be up to 20 shelves.  SpectraLink 6000 System MCU Administratio n Kit (MKA320) Includes a grou nding strap to pr ote[...]

  • Page 41

    System Installation PN: 1725 - 36 122 - 001_N. doc 41 Install Shelves Rack m ou nt To install shelve s in the rack, slide the shelves into the r ack and secure them to the rack us ing 8 screws, 1 /4” minimum length. Wall m ount At this point in the i nstallation pr ocess, there sho uld be a backboard securely fastened to the wall and mou nting sc[...]

  • Page 42

    SpectraLi nk 630 0 MCU: Faci lity Pr eparation PN: 1725 - 36 122 - 001_N. doc 42 Install Intershelf J unction Panel The Intershelf Junction Panel (JPI300) is to be installed only in restricted access areas (dedicated equipment rooms, e quipment closets, or the like), in accordance w ith Articles 110 - 16, 110 - 17, and 110 - 18 of the NEC, AN SI/N [...]

  • Page 43

    System Installation PN: 1725 - 36 122 - 001_N. doc 43 Run conduit to s helf The shelves have two possible po ints of entry for conduit: on the side, used for wall mounted shelves, or in the rear, used for rack mounted shelves. Select the point of entry (side or rear) f or t his inst allatio n and unplug the cor rect ope ning on ea ch s helf t o be [...]

  • Page 44

    SpectraLi nk 630 0 MCU: Faci lity Pr eparation PN: 1725 - 36 122 - 001_N. doc 44 Before turning on the pow er switch, use a voltmeter to verify that the terminal labeled - 48V is negative wi th respect to the t erminal labeled + 48V. Instal l Car ds Cards contain components that may be damaged by electrost atic discharge. Before handling any o f th[...]

  • Page 45

    System Installation PN: 1725 - 36 122 - 001_N. doc 45 Fully Loa ded Prim ar y Shelf Install Expansion Shelf Controllers ( CSC300) Slide the Expansio n Shelf Controller Card into slot 2 o f each she lf (2 through 20), until t he card clicks i nto place. Tight en the screws at t he top and bottom of the card to secure it. Slide the Interface Modules [...]

  • Page 46

    SpectraLi nk 630 0 MCU: Faci lity Pr eparation PN: 1725 - 36 122 - 001_N. doc 46 The shel f diagra m below shows a fully loaded Expansion Shelf. Any type of Interface Mo dule can be i nstalled in slots 3 through 12. Fully Loa ded Expa nsio n Shelf Do not install any card in sl ot 1 of expansion shelv es[...]

  • Page 47

    System Installation PN: 1725 - 36 122 - 001_N. doc 47 Connect the Intershelf Junctio n Panel The Int er she lf Ju nction P anel converts the R J-21 connections on the system controller to the RJ-45 con nections on the ex pansion shelf control ler. Intershe lf Junc tion Pane l (JPI30 0) To co nnect the I nter shel f Junc tio n Pane l: 1. Connect a f[...]

  • Page 48

    SpectraLi nk 630 0 MCU: Faci lity Pr eparation PN: 1725 - 36 122 - 001_N. doc 48 Connect De marc Bl ock RJ - 21 Cables t o Inter face M odul e Connect the male RJ - 21 connector from the appropriate dem arcation block to the designated RJ -21 connector ( A or B ) on each Interface Module. Secure the cable s using the keeper. Dress the cables by w i[...]

  • Page 49

    PN: 1725 - 36 122 - 001_N. doc 49 Install B ase Stations Be sure the Base St ation is positio ned clear of anyt hing that might damage it. The Base S tation should be well above head height, a way from doors and other objects that might strike it, a nd away from areas open to the eleme nts or possible water leaks. Check the locatio n for other radi[...]

  • Page 50

    SpectraLi nk 630 0 MCU: Faci lity Pr eparation PN: 1725 - 36 122 - 001_N. doc 50 4. When properly attac hed the Base Statio n should s it almost flush against the ceili ng and be tightly atta ched to the c lip and T- bar grid work. 5. Once the Base Statio n is anchored to t he fastener, lift the a coustical tile a nd plug t he RJ -45 8- pin modular[...]

  • Page 51

    Install Base Statio ns PN: 1725 - 36 122 - 001_N. doc 51 Install Outd oor B ase Stat ions Outdoor Base Stations (RCO 400) are equipped w ith a protective enclosure, designed to be mounted to a wall or pole. After the enclosure is mou nted, the Base Statio n is inserted in the enclosure a nd connected. The cust omer’s wire contrac tor is responsib[...]

  • Page 52

    SpectraLi nk 630 0 MCU: Faci lity Pr eparation PN: 1725 - 36 122 - 001_N. doc 52 4. Place the Base Stat ion inside the enc losure with th e part number label facing the back of the enclosure. 5. Screw the protective cover onto th e Base Station e nclosure. Power U p an d Che ck D i agnos tics Turn the power s witch in the up per left of the Prim ar[...]

  • Page 53

    PN: 1725 - 36 122 - 001_N. doc 53 System Init ialization Before the system c an be tested o r operated, the a dministratio n an d maintenance PC mu st be installed a nd connected to the MCU, the system must be configured, and the handsets and B ase Stations must be registered. Refer to the Spec traLink 6300 MCU : Operator’s Cons ole document to p[...]

  • Page 54

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  • Page 55

    PN: 1725 - 36 122 - 001_N. doc 55 Test Sys tem The system should now be tested to e nsure that it is fun ctioning correctly. Power cy cle the system. V erify that all Base Stations down load and go to a ru nning status. This takes abou t 30 seconds after connecting t he Base Station cable to the Base Station’s RJ-45 socket. During thi s period th[...]

  • Page 56

    SpectraLi nk 630 0 MCU: Faci lity Pr eparation PN: 1725 - 36 122 - 001_N. doc 56 Run Listen V erify Diag nos tic The Listen Verify diagnostic is u sed to determi ne if Base Statio ns are performing correctly. See SpectraLink 6300 MCU : Operator’ s Console for details. When t he test is run, eac h each Base Statio n stops trans mitt ing for a shor[...]

  • Page 57

    PN: 1725 - 36 122 - 001_N. doc 57 Site C ertificat ion The Polycom field service engineer should not leave the site be fore contacting Polycom to p erform remote in stall verificatio n. The field service e ngineer should co ntact a Pol yc om engineer on the technical suppor t line at 800-775- 5330. The hours of operation are 6 a.m. to 6 p.m. Mou nt[...]

  • Page 58

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  • Page 59

    PN: 1725 - 36 122 - 001_N. doc 59 Installation F orms This section co ntains the followi n g forms: • Site Preparation C hecklist • Base Station Locat ion Worksheet • Extension Assignments Wo rksheet • Customer Acceptance Form Copy these forms as needed. Be sure to maintain completed forms for future reference. Site Pre par ation Chec klist[...]

  • Page 60

    SpectraLi nk 630 0 MCU: Faci lity Pr eparation PN: 1725 - 36 122 - 001_N. doc 60  The Base Station cables are ter minated at the appro priate cross- connect blocks.  Analog or digital ports, one per handset, from the switch are terminated at t he appropriate cross- connect block and the block is labeled with t he exte nsio ns.  A dedic ate[...]

  • Page 61

    Install ation F orms PN: 1725 - 36 122 - 001_N. doc 61 Base S tation Loc ation W orkshee t Shel f Number: ________ I nter face M odule: ______ __ Base Stati on # Location (e.g.: buil ding, floor #, detailed descripti o n ) Interfac e Module Circuit # Base Stat ion 1 1 Base Stat ion 2 2 Base Stat ion 3 3 Base Stat ion 4 4 Base Stat ion 5 5 Base Stat[...]

  • Page 62

    SpectraLi nk 630 0 MCU: Faci lity Pr eparation PN: 1725 - 36 122 - 001_N. doc 62 Extension Assignments Work sheet Shel f: _______ Int erface M odule: _____ __ Handset # Ext. # Name Interface Module Circuit # Comment Handset Serial # Handset 1 1 Handset 2 2 Handset 3 3 Handset 4 4 Handset 5 5 Handset 6 6 Handset 7 7 Handset 8 8 Handset 9 9 Handset 1[...]

  • Page 63

    Install ation F orms PN: 1725 - 36 122 - 001_N. doc 63 Customer Ac ceptan ce For m Customer N ame: _____________________ _______ _____________________ __________ __________ Lease number (i f applicable):_______ ___________ _____________________ __________ __________ Schedule number ( if applicable):______ _________ _____________________ __________ [...]

  • Page 64

    SpectraLi nk 630 0 MCU: Faci lity Pr eparation PN: 1725 - 36 122 - 001_N. doc 64 The terms and conditions of original Quotation and Sales Agreement apply to all equipment listed above. _____ I accept the i nstallation of t he SpectraLink sy stem as complete. _____ I decline t he installation of t he SpectraLink system because: Customer Signatur e: [...]

  • Page 65

    PN: 1725 - 36 122 - 001_N. doc 65 Safety Notices WARNING: Change s or modifications to this equipment not approved by Poly com may cause this equipment to not comply with part 15 of the FCC rules and void the user’s auth ority to operate this equipment. WARNING: Polycom products contain no user - serviceable parts insi de. Refer servicing to qual[...]

  • Page 66

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  • Page 67

    PN: 1725 - 36 122 - 001_N. doc 67 Index A Attenuation ............................................................ 27 B Base Stati ons .......................................................... 16 Cabling ........................................................ 26, 28 High Density ..................................................... 17 Lockou t va[...]

  • Page 68

    SpectraLi nk 630 0 MCU: Faci lity Pr eparation PN: 1725 - 36 122 - 001_N. doc 68 Locat ion ............................................................. 22 O OAI Part Numbers ................................................... 15 Ports ................................................................... 15 System C ontr oll er Card .................[...]