English dropdown-ico

Polycom Version 2.0.3B manual

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42

Go to page of

Similar user manuals

A good user manual

The rules should oblige the seller to give the purchaser an operating instrucion of Polycom Version 2.0.3B, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.

What is an instruction?

The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Polycom Version 2.0.3B one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.

Unfortunately, only a few customers devote their time to read an instruction of Polycom Version 2.0.3B. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.

What should a perfect user manual contain?

First and foremost, an user manual of Polycom Version 2.0.3B should contain:
- informations concerning technical data of Polycom Version 2.0.3B
- name of the manufacturer and a year of construction of the Polycom Version 2.0.3B item
- rules of operation, control and maintenance of the Polycom Version 2.0.3B item
- safety signs and mark certificates which confirm compatibility with appropriate standards

Why don't we read the manuals?

Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Polycom Version 2.0.3B alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Polycom Version 2.0.3B, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Polycom service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Polycom Version 2.0.3B.

Why one should read the manuals?

It is mostly in the manuals where we will find the details concerning construction and possibility of the Polycom Version 2.0.3B item, and its use of respective accessory, as well as information concerning all the functions and facilities.

After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.

Table of contents for the manual

  • Page 1

    Copyright © 2007 Polycom, Inc. All rights reserved. SIP 2.0 Administrator’ s Guide SoundPoint ® /SoundStation ® IP SIP V ersion 2.0.3 B Addendum V ersion 2.1 Addendum Januar y 2007[...]

  • Page 2

    Copyright © 2007 Polycom, Inc. All rights reserved. Notices 1. Specifications subject to change without notice. Polycom, Inc. 1565 Barber Lane, Milpitas CA 95035, USA www .polycom. com Part Number: 1725-11530-210 Rev A[...]

  • Page 3

    Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Addendum Copyright © 2006 Polycom, Inc. 1 1Addendum This addendum addresses changes to th e SoundPoint IP / SoundS tation IP SIP 2.0 Administrator ’ s Guide made by the re lease of the SoundPoint IP 650 phone. The SoundPoint IP 650 phone behaves in a similar manner to the SoundPoin[...]

  • Page 4

    Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Addendum 2 Copyright © 2006 Polycom, Inc. 1.1.3 LCD Backlight Backlight intensity on the SoundPoi nt IP 650 phone has three modes: • Backlight On • Backlight Idle • Dim Y ou can modify the Backlight On intensity a nd the Backlight Idle intensity separately . Y ou can select hig[...]

  • Page 5

    Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Addendum Copyright © 2006 Polycom, Inc. 3 1.1.4 Expanded Memor y and Expanded Flash Memor y Changes can be found in the following parameters in the sip.cfg configuration file: • Directory <dir/> • Provisioning <prov/> Attribute Permitted Va l u e s Default Interpretat[...]

  • Page 6

    Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Addendum 4 Copyright © 2006 Polycom, Inc. • RAM Disk < ramdisk/> • Finder <finder/> Attribute Permitted Va l u e s Default Interpretation ramdisk.bytesPerBlock 0, 32, 33, ..., 1024 0 These three parameters use internal defaults when value is set to 0. Attribute Permit[...]

  • Page 7

    Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Addendum Copyright © 2006 Polycom, Inc. 5 1.1.5 Micr oBr owser The SoundPoint IP 650 phones support an XHTML microbrowser . This can be launched by pressing the Services key . MicroBrowser parameter changes in the sip.cfg configuration file are as follows: Attribute Permitted V alues[...]

  • Page 8

    Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Addendum 6 Copyright © 2006 Polycom, Inc. 1.1.6 G.722 Audio Codec The SoundPoint IP 650 supports the G .722 audio codec. Changes can be found in the following parameters in the sip.cfg configuration file: • Codec Preferences <codecPref/> • Audio Profiles <audioProfile/&g[...]

  • Page 9

    Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Addendum Copyright © 2006 Polycom, Inc. 7 • Gains <gain/> voice.audioProfile.G722.jitter - BufferShrink 10, 20, 30, ... (multiple of 10) 500 The absolute minimum duration time (in milliseconds) of R TP packet Rx with no packet loss between jitter buffer size shrinks. Use smal[...]

  • Page 10

    Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Addendum 8 Copyright © 2006 Polycom, Inc. • Receive <rxEq/> • T ransmit <txEq/>. Attribute Default voice.rxEq.hs.IP_650.preFilter .enable 1 voice.rxEq.hs.IP_650 .postFil ter .enable 0 voice.rxEq.hd.IP_ 650.preFilter .enable 1 voice.rxEq.hd.IP_ 650.postFilter . enable [...]

  • Page 11

    Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Addendum Copyright © 2006 Polycom, Inc. 9 1.1.7 USB Diagnostics The SoundPoint IP 650 phone has a USB port, which will be supported by future releases of the SIP applicatio n. USB port parameters can be found in the USB <usb/> parameter in the sip.cfg config- uration file. Othe[...]

  • Page 12

    Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Addendum 10 Copyright © 2006 Polycom, Inc.[...]

  • Page 13

    Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Addendum Copyright © 2006 Polycom, Inc. 1 2 Addendum This addendum addresses changes to th e SoundPoint IP / SoundS tation IP SIP 2.0 Administrator ’ s Guide made by the release of the SIP 2.1 application. For more information, refer to the Release Notes for the SI P Application, V[...]

  • Page 14

    Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Addendum 2 Copyright © 2006 Polycom, Inc. 2.1.4 Ser ver Redundancy Server redundancy enhancemen ts provides backup to othe r SIP server(s) by providing basic registration and redirection services . Refer to the “T echni cal Bulletin 5844: SIP Server Fallback Enhancements on SoundPo[...]

  • Page 15

    Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Addendum Copyright © 2006 Polycom, Inc. 3 2.1.6 Disable Message W aiting Indicator by Registration The SIP application has been enhanced to allow the message waiting indicator to be disabled by registration. • Changes can be found in the following parameters in the phone1.cfg confi[...]

  • Page 16

    Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Addendum 4 Copyright © 2006 Polycom, Inc. Attribute Permitted Va l u e s Default Interpreta tion tcpIpApp.sntp.daylightSavings.fixedDay- Enable 0, 1 0 If set to 0, month, date, and dayOfW eek are used in DST start date calculation. If set to 1, then only month and date are used. tcpI[...]

  • Page 17

    Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Addendum Copyright © 2006 Polycom, Inc. 5 2.1.8 Configur able Feature Keys It has been determined that only some feat ure keys can be disabled. The exact feature keys that can be “null”-ifi ed are platform-dependent. : tcpIpApp.s ntp.dayl ightSavings. stop.date 1-31 1 Day of the [...]

  • Page 18

    Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Addendum 6 Copyright © 2006 Polycom, Inc. 2.1.9 Miscellaneous Configuration File Changes 2.1.9.1 sip.cfg The following changes have also occurred in the sip.cfg configuration file: Attribute Permitted Va l u e s Default Interpreta tion voIpProt.SIP .useSendonlyHold 0, 1 1 If set to 1[...]

  • Page 19

    Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Addendum Copyright © 2006 Polycom, Inc. 7 voIpProt.server .x.transport DNSnaptr or TCPpre- ferred or UDPOnly or TLS or TCPOnly DNSnapt r If set to Null or DNSnaptr: If voIp- Prot.server .x.address is a hostname and voIp- Prot.server .x.port is 0 or Null, do NAP TR then SR V look-ups [...]

  • Page 20

    Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Addendum 8 Copyright © 2006 Polycom, Inc. voIpProt.SIP .outboundProxy .transport DNSnaptr or TCPpre- ferred or UDPOnly or TLS or TCPOnly DNSnapt r If set to Null or DNSnaptr: If voIpProt.SIP .outbound- Proxy .address is a host- name and voIpProt.SIP .outbound- Proxy .port is 0 or Nul[...]

  • Page 21

    Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Addendum Copyright © 2006 Polycom, Inc. 9 2.1.9.2 phone1.cfg The following changes has also occurred in the phone1.cfg configuration file: call.stickyAutoLineSeize.onHookDial ing Null, 0, 1 Null If call.sti ckyAutoLineSeize is set to 1, this parameter has no effect. The regular stick[...]

  • Page 22

    Administrator’s Guide - SoundPoi nt ® IP / SoundStation ® IP Addendum 10 Copyright © 2006 Polycom, Inc. 2.1.9.3 device Parameter The following changes has also occurred in the device parameter: Attribute Permitted Va l u e s Default Interpreta tion device.prov .redunAtte mpt L imi t 10, Null 10 Refer to the File T rans- mit T ries parameter in[...]

  • Page 23

    <December , 2006> 3725-17471-001/A Technical Bulletin 11572 Changes to Local Digit Maps on SoundPoint ® IP Phones This technical bulletin provides deta iled information on how to modify the configuration files to automate th e setup phase of number-only calls. This information applies to SoundPoint IP phones running SIP application version 2[...]

  • Page 24

    T echni cal Bulletin SoundPoint ® IP , SIP 2.1 2 Dial Plan in Application Configuration File The <dialplan/> attribute is described below and also includes: • Digit Map <digit map/> on page 3 . This configuration attribut e is defined as follow s: Local Web Server (if enabled) S pecify impossible match behavior , tra iling # behavior[...]

  • Page 25

    T echni cal Bulletin SoundPoint ® IP , SIP 2.1 3 Digit Map <digitmap/> A digit map is defined either by a “stri ng” or by a list of s trings. Each string in the list is an alternative numbering scheme, specified either as a set of digits or timers, or as an expression over which the gateway will attempt to find a shortest possible match.[...]

  • Page 26

    T echni cal Bulletin SoundPoint ® IP , SIP 2.1 4 The following guidelines should be noted: • You must use only *, #, or 0-9 between second and third R • If a digit map does not comply, it is not included in the digit plan as a valid one. That is, no matching is done against it. • There is no limitation on the numbe r of R triplet sets in a d[...]

  • Page 27

    T echni cal Bulletin SoundPoint ® IP , SIP 2.1 5 In the following tables, x is the registration number. IP 300, 3 01, and 430: x =1-2; IP 500 and 501: x =1-3; IP 600: x =1-6; IP 601: x =1-12; IP 4000: x =1 Attribute Permitted Va l u e s Default Interpret ation dialplan.x.applyT oCall ListDial 0, 1 0 When present, and if dialplan.x.digitmap is not [...]

  • Page 28

    T echni cal Bulletin SoundPoint ® IP , SIP 2.1 6 Digit Map <digitmap/> The digit map syntax is the same as for the application config uration file (re fer to Digit Map <dig itmap/> on page 3 ). This configuration attribut e is defined as follow s: dialplan.x.impossibleMatchHandling 0, 1 or 2 0 W hen pre sent, and if dialplan.x.digitmap[...]

  • Page 29

    T echni cal Bulletin SoundPoint ® IP , SIP 2.1 7 T rademark Information Polycom ® , SoundPoint ® , and the Polycom logo design are registered tr ademarks of Polycom, Inc. in the U.S. and various countries. All other trademarks are the property of their respective companies. dialplan.x.digitmap.timeOut string of positive i ntegers separated by ?[...]

  • Page 30

    <December , 2006> 3725-17483-001/A Technical Bulletin 9268 Billing Code Entr y on SoundPoint ® IP Phones with Sylantro This technical bulletin provides detailed information on how the SIP application has been modi fied for billing code entry when managed by a Sylantro call s erver. This information applies to SoundPoint IP phones running SIP[...]

  • Page 31

    T echni cal Bulletin SoundPoint ® IP , SIP 2.1 2 You may need to press the Send soft key to indicate you are finish ed entering the number. The cursor pauses after the last digi t has been entered. The call is not placed at this time. A secondary dia l tone is play ed and the text “Enter more digits” appears on the display just above the soft [...]

  • Page 32

    <December , 2006> 3725-17482-001/A Technical Bulletin 17124 Syslog on SoundPoint ® IP Phones This technical bulletin provides detailed information on how the SIP application has been modi fi ed to support loggi ng system le vel messages and error conditions with co mmunications networks to a centralized location. This information applies to [...]

  • Page 33

    T echni cal Bulletin SoundPoint ® IP , SIP 2.1 2 Network Configuration Changes The Network Configuration menu on th e SoundPoint IP phone running SIP 2.1 has been modified to include: • Syslog Menu T o access the Syslog m enu: 1. From the idle display on a SoundPoint IP phone, press the Menu key. 2. Using the Down Arrow key and the Select soft k[...]

  • Page 34

    T echni cal Bulletin SoundPoint ® IP , SIP 2.1 3 Flash Parameter Configuration The global device parameter has been modified to include the follow ing: T rademark Information Polycom®, SoundPoint®, and the Polycom logo design are regi stered trademarks of Polycom, Inc. in the U.S. and various countries. All other trademarks are the property of t[...]

  • Page 35

    <Januar y , 2007> 3725-17472-001/A Technical Bulletin 5844 SIP Ser v er Fallback Enhancements on SoundPoint ® IP Phones This technical bulletin provides detailed information on how the SIP application has been enhanced to support SIP server fallback. This information applies to SoundPoint IP phones running SIP application version 2.1 o r lat[...]

  • Page 36

    T echni cal Bulletin SoundPoint ® IP , SIP 2.1 2 T erminology Before you read this document, it is important to understand certain terminology and become familiar with the server/registration configuration as described in the references listed in the References on page 8 . The behavior described in this document s upersedes that described i n sect[...]

  • Page 37

    T echni cal Bulletin SoundPoint ® IP , SIP 2.1 3 SIP 2.1 Ser ver Fallback Implementation In the SIP 2.1 release, the redundancy behavior of Polycom SoundPoint IP and SoundStation IP phones has been changed and improved by adding the ability for a single SIP Registration (Li ne) to be registered to more than one server concurrently. In previous rel[...]

  • Page 38

    T echni cal Bulletin SoundPoint ® IP , SIP 2.1 4 Phone Configuration The phones at the customer site are configured as follows: • Server 1 (the primary serve r) will be configured with the address of the service provider call server. The IP address of the server(s) to be used will be provided by the DNS server. For example: reg.1.server.1.addres[...]

  • Page 39

    T echni cal Bulletin SoundPoint ® IP , SIP 2.1 5 Behavior When the Primar y Ser ver Connection Fails For Outgoing Calls (IN VITE Fallback) When the user initiates a ca ll, the phone will go through the following ste ps to connect the call: 1. Try to make the call usin g the working server. 2. If the working server does not respond correctly to the[...]

  • Page 40

    T echni cal Bulletin SoundPoint ® IP , SIP 2.1 6 Changes From Previous Phone Beha vior (Releases Before SIP 2.1) Recommended Practices for Ser ver Fallback Deployments The best method for ensuring optimum server redundancy is to deploy two identical call servers and use either DNS methods or “I P Address Moving” together with call server recom[...]

  • Page 41

    T echni cal Bulletin SoundPoint ® IP , SIP 2.1 7 2. Do not use OutBoundProxy config urations on the phone if the OutBoundProxy could be unreacha ble when the fallback occurs. SoundPoint IP phones can only be c onfigured with one OutBoundProxy per registration and all traffic for that registration will be routed through this proxy for all servers a[...]

  • Page 42

    T echni cal Bulletin SoundPoint ® IP , SIP 2.1 8 Registration in Per -Phone Configuration File Per-registration configuration is supported. The <registration/> attribute now includ es: References 1. SIP 2.0 Administrator’s Guide for the SoundPoint IP and SoundStation IP Phones, August 2006. Go to http://www.polycom.com/common/pw_cmp_update[...]