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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of POSline SM2420B, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of POSline SM2420B one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of POSline SM2420B. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of POSline SM2420B should contain:
- informations concerning technical data of POSline SM2420B
- name of the manufacturer and a year of construction of the POSline SM2420B item
- rules of operation, control and maintenance of the POSline SM2420B item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of POSline SM2420B alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of POSline SM2420B, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the POSline service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of POSline SM2420B.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the POSline SM2420B item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
ESPECIFICACIONES SUJET AS A CAMBIO SIN PREVIO AVISO . Manual del Usuario SM2420[...]
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Page 2
Importance This equipment generates, uses and can radiate ra dio frequency energy . If not installed and used in accordance with the instructions in this manual, it may cause interference to radio communications. The equipment has been tested and found to comply with the limits for a Class A computing device pursuant to EN55022 and 47 CFR, Part 2 a[...]
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Page 3
Important Notice No warranty of any kind is made in regard to this material , including, but not limited to, impli ed warranties of merchantability or fitness for a particular purpose. We ar e not liable for any errors contained here in nor incidental or consequential damages i n connection with furn ishing, performance or use of this material. No [...]
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Page 4
T ABLE OF CONTENTS Introducti on ......................................................................... 1 Unpacking ........................................................................... 2 Scanner Outline and Indica tor ............................................. 4 Power Conn ection ........................................................[...]
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Page 5
Introduction It is the first dual-laser presentation scanner i n the world with numerous record-breaking ke y features. Its pioneered application of dual laser diod es drastically enhanc e scanning power by doubling up scan lin es, broadening scan angle an d intensifying scan pattern across scan field. With this state-of-art technology, it is able [...]
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Page 6
Unpacking When you ope n the containing bo x, please check to ma ke sure everything you ordered is present and check if there is any damage durin g shipment. If you find a ny damages or missing components, please report immediat ely to your sales representative. Open the box, in it should contain: A B C D E F G G User’s Manual Programming Guide F[...]
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Page 7
3 Low speed USB cable AC to DC power adaptor---Regulate 5V@600mA (Optional by order) 120V : North America, Japan, T aiwan 230V : Continental Europe, Middle East, South East, Asia, South America D 100~240V: Appl y to all regions For special power requirement, please c ontact your dealer or distributor . E Reference manual F Programming Guide G Base [...]
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Page 8
Scanner Outline and Indicator 4 Figure 2 Button W ake up scanner When the scanner enters into the sleep mode, pressing this switch can wake the scanner up. The sleep mode feature can be programmed using the menu labels from the Programming Guide. NOTE : The default value for the sleep mode time-out is set to 10 minutes after laser sleep, 30 minutes[...]
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Page 9
5 Single -line pattern Pick up the scanner , press and release the trigger will active single line scan mode Beeper tone selection When the scanner is sitting in the adjustable st and, press down this button for a duration of time (5 sec), it will automatically change the beeper volume. LED A red LED indicates the scanner is ready to read a barcode[...]
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Page 10
Power Connection The interface cable can support direct po wer or external power to scanner . If external po wer has been inserted to the cable power jack, it will automatically s witch off the direct power from host to scanner . If your host does not provide power to the scanner , you will need an external po wer connection to the scanner: 1. Conn[...]
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Page 11
V erify the Scanning Operation Before installing your scanner , please follow the procedures below . This will lead to proceed for scanning properly . 1. Con nect the modular plug of the power link cabl e into the back of the scanner . 2. Plug the DC plug of the po wer adaptor into the jack on the power link cable. 3. Plug the AC e nd of the power [...]
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Page 12
Template Installation (if required) The adjustable stand has non- skid rubber feet on the bottom to prevent unnecessary slippery occurred, but for some special application, it ma y need to be kept fixed permanently on the counter top. The base template can be mount ed o n a flat counter top. 1. Put the template at wher e you want to fix the stand. [...]
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Page 13
4. T urn the stand about 30 ° clockwise to properly clip the stand onto the template. Figure 5 9[...]
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Page 14
Connecting the Scanner The scanner connects to a host POS terminal via a power link interface cable. The cable connects to the scann er with a modular connector and to the host terminal with the connector required by the host. There are four type interface can support b y the scanner, 1. RS-232C interface Standard RS-232 connection to a host, prop [...]
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Page 15
2. Keyboard Wedge When configured for Keyb oard Emulation input, the host accepts input from the scanner as keystrokes. The scanner can perform Keyboard Emula tion input using a keyboar d interface cable and a male to female connecti ng cable. 1.) Make sure that the power of your computer system is switched off. 2.) Plug the interface cable modular[...]
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Page 16
3. USB interface Connect USB cable to a host. The scanner automatica lly detects a USB host and defaults to the HID keyboard interface type. 1.) Make sure that the power of your computer system is switched off. 2.) Plug the interface cable modular into the scanner p ort until a firm “Click” sound is heard. 3.) Connect the other end of the inter[...]
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Page 17
13 4. Wand emulation T o perform W and Emul ation, the scanner can be connecte d to a portable data terminal, or a controller that collects the data as wand data, and interprets it for the host. 1.) Make sure that the power of your computer system is switched off. 2.) Plug the interface cable modular into the scanner p ort until a firm “Click” [...]
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Page 18
Replacing the Interface Cable The standard interface cable is attached to the scan ner with an 8-pin modular I/O-connector. When properly seated, the connector is secured in the scanner handl e by a flexible retention tab. The cable is de sign ed to be field replacea ble, Replacement cable can be ob tained from an authorized distributor. To replace[...]
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Page 19
How to Scan This is an omni-directional presentation scanner with an 8 directional scan field with a 32 lines scan pattern. The scan volume extends approximately 8” (2 0cm) in front of the scan windows. Barcode labels can easil y be read by presentin g towards to the scanning window . The scanner ’s scan volume is illustrated as Figure 10. Figu[...]
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Page 20
Fixed mode sca nning In this mode, the scanner can read barcodes either in the sweep or presentation to accommodate different user styles. The adjustable stand allows to be tilted forward and backwards in position when scanning vario us sized objects, as show in figure 1 1 ~ 16. Figure 1 1 - scanner position a djustment Figure 12 - scanner in th e [...]
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Page 21
Figure 13 - With stand Figure 14 - Wi thout st and Figure 15 - “Prese nta tion” scanning 17[...]
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Page 22
Figure 16 - “Sw eep”Scaning Handheld mode It is also a handheld scanner , wit h an easy lift from its adjustable stand, when scanning large or bul k items. T o use the scanner in hand held mode, remove the scanner from stand and present the scanner ’s front scan window towards to the barcode to be scanned. Figure 17 18[...]
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Page 23
Single-line m ode In this mode the scanner can emit a single line pattern for user to handheld scanning of hard to read or multiple barcodes on one object, sales clerks coul d switch it to single line scan option simply by pressing o ne button. 1. Pick up the scanner . 2. Press and then release the side button (left or right), a line pattern appear[...]
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Page 24
Sleep mode After the scanner has been inactive for an extende d period of time, the laser and/or motor automatically tur ns off and enter “sleep mode”, and indicated b y a blink of the Red light (blinking at a 1-second rate). To wake up the unit, simply present an object to the scanner window or press the button at the sides. The scanner takes [...]
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Page 25
LED and Beeper Indications 21 LED indication There are red and green dua l color LED indications o n the head of the device that indicate s the operationa l status of the scanner . T he LED statuses with different indications are as follows. LED status Indication Off No power apply to the scanner S tead y Red light The scanner is on and “read y t[...]
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Page 26
22 Beeper Indication When the scanner is in operation, the so und indicates the statuses as follows. Beeper Indication One Beep A barcode has bee n successfully decoded. Series three Beep 1.) This indicates the scanner passed the self-test and is operating properly . 2.) When the scanner is powered up. Series two beep This indicates when you’r e [...]
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Page 27
Changing Beeper V olume Using Push Butto n The scanner can be progr ammed to change beeper tone, volume and duration; the beeper vol ume can also be changed by using pus h button. The volume has 3 different selections, low , medi um, loud, which is operated follo w the following steps. 1. Always keep the scanner in the stand 2. Press and hold down [...]
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Page 28
Maintaining the Scanner This laser scanner rarely need s any maintenance. Only an occasional cleani ng of the scanner windo w is necessary in order to remove dirt and fin gerprints. The cleaning of the scanner win do w can be done during operatio n with a soft lint-free cloth and a non-abrasive cleaner to avoid scratching. 24[...]
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Page 29
Controlling Scanner from the POS System It can be controlled from the POS system via the RS-232C interface. Controlling can be accomplis hed by transmitting the following single byte com mands to the scanner . The default settings of the commands are as follows: ASCII Code Function Byte is Also Called: OE Hex Shift Out or <Ctrl-N> enable (res[...]
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Page 30
Laser Safety This laser scanner complies wi th safety standard IEC 60825 for a Class I laser product. It also complies with CDRH as applicable to a Class IIa laser product. A void long term viewing into direct laser light. Optical: The use of optical instruments with this product will increase eye hazard. Optical instruments include binoculars, mic[...]
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Page 31
27 Adjustments: Do not attempt an y adjustments or alteration of this product. Do not remove the protective housing of the scanner . There are no user-serviceable parts inside. Caution: Use of controls or adjustments or performance of procedures other than those spec ified herein may result in hazardous laser light exposure.[...]
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Page 32
28 APPENDIX TECHNICAL SPECIFICA TI ON[...]
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Page 33
Appendix A: Connector and Pin out The device has multi interface: RS232, Keyboard Wedge, wand emulation and USB, all in one. The pin definition for the scanner port and the connector to be use d for the port are shown in the connection diag ram below. Pin out Configuration Function PIN# W and emulation Keyboard W edge RS-232C 1 DC +5V input 2 Keybo[...]
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Page 34
Appendix B: Specifications Operational Light Source Dual 650nm visible laser diodes Depth of Scan Field 0 - 216 mm 45mm x 2 @ Contact, 218mm @ 216mm of depth Width of Scan Field Number of Scan Line 32 Scan S peed 2400 scans per second Scan Pattern 8 directions of scan field Minimum Bar Width 5mil @ PCS 90% Print Contrast 30% @ UPC/EAN 100% Indicato[...]
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Page 35
Laser Class CDRH Class IIa; IEC 60825-1: Class I EMC CE & FCC DOC compliance Environment al 0 ° C - 40 ° C 31 Operating T emperature -20 ° C - 60 ° C S torage T emperature Humidity 5% ~ 90% RH (non-condensing) Light Levels Max. 400 0 LUX (fluorescence) Shock Designed to withstand 1m drops Dimensions[...]
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Page 36
Appendix C: Trouble- shooting This section contains information about how to solve problems that you may encou nter when operating the scanner . If troubles occur , please refer to the following diagnostic tips as a mean to solve the trouble. However , before referring to the tips, make sure that the scanner is installed as instructed in this manua[...]
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Page 37
33 immediately and contact your dealer . The scanner does not accept more than two or three barcode labels. z There is no proper hands haking with the POS system. Switch on the POS system and check connection and communication settings. z The scanner is continuous ly seeing a barcode. Rem ove all barcode labels out of the scan volume of the scanner[...]
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Page 38
34 communication cable. z The software running on the POS system does not support the data format of the label.[...]