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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Pride Mobility Quantum 500, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Pride Mobility Quantum 500 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Pride Mobility Quantum 500. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Pride Mobility Quantum 500 should contain:
- informations concerning technical data of Pride Mobility Quantum 500
- name of the manufacturer and a year of construction of the Pride Mobility Quantum 500 item
- rules of operation, control and maintenance of the Pride Mobility Quantum 500 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Pride Mobility Quantum 500 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Pride Mobility Quantum 500, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Pride Mobility service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Pride Mobility Quantum 500.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Pride Mobility Quantum 500 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Owners Manual 1-800-800-8586 (Exeter , P A) 1-888-570-1 1 13 (S t. Catharines, ON) www .quantumrehab.com[...]
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4 4 w ww .quantumrehab.com Quantum 500 SAFETY GUIDELINES The symbols below are used throughout this owner's manual and on the power chair to identify warnings and important information. It is very important for you to read them and understand them completely . WARNING! Failure to follo w designated procedur es can cause either personal injur y[...]
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Quantum 500 ww w .quantumrehab.com 3 I. INTRODUCTION ................................................................................................................................. 4 II. SAFETY ................................................................................................................................................. 6 III. Y[...]
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4 w ww .quantumrehab.com Quantum 500 I. INTRODUCTION SAFETY WELCOME to Quantum Rehab, a division of Pride Mobility Products Corporation (Pride). The power chair you have purchased combines state-of-the-art components with safety , comfort, and styling in mind. W e are confident that these design features will provide you with the conveniences you e[...]
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Quantum 500 ww w .quantumrehab.com 5 I. INTRODUCTION PRIDE OWNERS CLUB As an owner of a Pride product, you are invited to register your product s warranty and enroll in the Pride Owners Club. Y ou may do so by filling out and returning your enclosed product registration card or by visiting Pride's web site at www .pridemobility .com. As a r[...]
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6 w ww .quantumrehab.com Quantum 500 II. SAFETY Cor rosive chemicals contained in batter y . Use only AGM or Gel-Cell batteries to reduce the risk of leakage or explosive conditions. Read and f ollow the infor mation in the o wners manual. Maximum seating weight. Locked and in drive mode. Place unit on level ground and stand behind or to one sid[...]
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Page 7
Quantum 500 ww w .quantumrehab.com 7 II. SAFETY Do not use a cell phone, walkie/talkie, laptop, or other radio transmitter while operating. Av oid exposure to rain, snow , ice, salt, or standing water whenev er possible. Maintain and stor e in a clean and dr y condition. Remo val of gr ounding prong can create electrical hazar d. If necessar y , pr[...]
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8 w ww .quantumrehab.com Quantum 500 II. SAFETY SAFETY MAND A T O R Y! Do not operate your new power c hair f or the first time without completely reading and understanding this owners manual. Y our power chair is a state-of-the-art life-enhancement device designed to increase mobility . Pride provides an extensive variety of products to best fi[...]
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Quantum 500 ww w .quantumrehab.com 9 II. SAFETY Weight Limitations Y our power chair is rated for a maximum weight capacity . Please refer to the specifications table for this limit. WARNING! Exceeding the weight ca pacity v oids your war ranty and may result in personal injur y and/or damage to your pow er c hair . Pride will not be held responsib[...]
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1 0 w ww .quantumrehab.com Quantum 500 II. SAFETY Figure 1. Maximum Safe Slope (Ascending and Descending) WARNING! Even though your power chair is capable of climbing slopes greater than those illustrated in figure 1, do not, under any circumstances, exceed the incline guidelines or any other specifications presented in this manual. Doing so could [...]
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Quantum 500 ww w .quantumrehab.com 1 1 II. SAFETY Freewheel Mode Y our power chair is equipped with two manual freewheel levers to allow for manual maneuverability by a trained attendant. For more information about how to place your power chair into and out of freewheel mode, see III. Y our Power Chai r . WARNING! Do not use your power chair [...]
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1 2 w ww .quantumrehab.com Quantum 500 II. SAFETY T ransfers T ransferring onto and off of your power chair requires a good sense of balance. Always have an attendant or health- care professional present while learning to properly trans- fer yourself. T o eliminate the possibility of injury , Pride recommends that you or a trained attendant perform[...]
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Quantum 500 ww w .quantumrehab.com 1 3 II. SAFETY Inclement Weather Precautions Exposure of your power chair to inclement weather conditions should be avoided whenever possible. If suddenly caught up in rain, snow , severe cold or heat while operating your power chair proceed to shelter at the earliest oppurtunity . Thoroughly dry your power chair [...]
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1 4 w ww .quantumrehab.com Quantum 500 II. SAFETY Removable Parts WARNING! Do not attempt to lift or mo ve a po wer c hair by any of its removable par ts. Personal injur y and/or dama ge to the pow er chair may result. Preventing Unintended Movement WARNING! If you anticipate being seated in a sta tionar y position f or an extended period of time, [...]
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Quantum 500 ww w .quantumrehab.com 1 5 III. YOUR POWER CHAIR THE QU ANTUM 500 The Quantum 500 has two main assemblies: the seat assembly and the power base assembly . See figure 5. T ypically , the seat assembly includes the armrests, seatback, and seat base. The power base assembly includes two motor/brake assem- blies, two drive wheels, four cast[...]
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1 6 w ww .quantumrehab.com Quantum 500 QUANTUM 500 S PECIFICA TIONS Suspension: A TX Suspension (Active-T rac with Xtra stability) Drive Wheels: 14 in., pneumatic (14 in. solid optional) Front Caster Wheels: 5 in., solid Rear Caster Wheels: 6 in., solid Maximum S peed: Up to 5 mph* Brakes: Intelligent Braking electronic regenerative, disc par[...]
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Quantum 500 ww w .quantumrehab.com 1 7 III. YOUR POWER CHAIR ELECTRICAL COMPONENTS The electrical components consist of the controller assembly , the batteries, and the motors. The batteries and the motors are located on the power base assembly . The controller is located on the seat assembly . Connectivity between the control- ler and the motors a[...]
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1 8 w ww .quantumrehab.com Quantum 500 III. YOUR POWER CHAIR Main Circuit Br eaker: The main circuit breaker is a safety feature built into your power chair . When the batteries and the motors are heavily strained (e.g., from excessive loads), the main circuit breaker trips to prevent damage to the motors and the electronics. If the circuit trips, [...]
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Quantum 500 ww w .quantumrehab.com 1 9 MANU AL FREEWHEEL LEVERS The Quantum 500 has a manual freewheel lever on each motor . Manual freewheel levers enable you to disengage the drive motors from the gearboxes and maneuver the chair manually . WARNING! Do not use the power chair while the drive motors are disengaged! Do not disengage the drive motor[...]
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2 0 w ww .quantumrehab.com Quantum 500 INITIAL ASSEMBL Y Y our power chair may require some assembly either before initial use or after transportation. It may also require disassembly to make some comfort adjustments. Figure 10 details those parts of the power chair that are designed to be disassembled and assembled by an end user or by a qualified[...]
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Page 21
Quantum 500 ww w .quantumrehab.com 2 1 IV . ASSEMBL Y SEA T INST ALLA TION It may be necessary to install the seat either prior to initial opera- tion or after transporting your power chair . If your power chair is equipped with a specialty seating system, refer to the information provided in separate manuals. The medium- and high-back seats are at[...]
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2 2 w ww .quantumrehab.com Quantum 500 V . COMFORT ADJUSTMENTS COMFORT ADJUSTMENTS After becoming familiar with your power chair s operation, you may find the need to make some adjustments to increase your comfort, such as seat height and angle, armrest width, armrest angle and height, foot platform height and angle, and controller position. Th[...]
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Quantum 500 ww w .quantumrehab.com 2 3 ARMREST KNOB JAM NUTS ARMREST ANGLE ADJUSTING SCREW Figure 14. Seatback Angle Adjustment Figure 13. Seat Position Adjustment 1 1. Remove each screw from the trapeze bars and apply thread lock. 12 . Reinstall each screw into the trapeze bars and tighten. 1 3. Reinstall the seat. 14 . Reconnect the controller to[...]
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2 4 w ww .quantumrehab.com Quantum 500 Armrest Wid th Adjustment Y ou can change each armrest s width independently of the other . NOTE: Changing the armrest width may increase the overall width of your power chair . T o change the armrest width: 1. Locate the two armrest knobs on each side of the armrest receiver bracket. See figure 14. 2. Loos[...]
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Page 25
Quantum 500 ww w .quantumrehab.com 2 5 Figure 18. Adjusting Controller Position (Mounting Block Shown) SETSCREWS V . COMFORT ADJUSTMENTS T o clamp the quick release fastener: 1. Make sure the lever is in the open position. 2 . T urn the nut clockwise until it is snug. 3 . Rotate the lever until it is in the fully closed position. NOTE: If the lever[...]
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Page 26
2 6 w ww .quantumrehab.com Quantum 500 Figure 19. Swing-Away Footrests FOOTREST ADJUSTMENT SCREWS FOOTREST EXTENSION SFR RELEASE LEVER LEG REST ADJUSTMENT SCREWS RELEASE LEVER B Figure 20. Elevating Leg Rests RELEASE LEVER A LEG REST EXTENSION Swing-away Footrests Swing-away Footrests (SFRs) enable you to rotate the foot- rests to the side before y[...]
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Page 27
Quantum 500 ww w .quantumrehab.com 2 7 T o adjust the leg rest length: 1 . Remove the adjustment screws from the leg rest extension. 2. Slide the leg rest up or down to the desired length. 3 . Align the adjustment holes in the leg rest extension and reinstall the adjustment screws. Multi-Axis Foot Plate The multi-axis foot plate assembly can be ins[...]
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Page 28
2 8 w ww .quantumrehab.com Quantum 500 VI. BA TTERIES AND CHAR GING BA TTERIES AND CHARGING The Quantum 500 uses two long-lasting, 12-volt, deep-cycle batteries. These batteries are sealed and maintenance free. Since they are sealed, there is no need to check the electrolyte (fluid) level. Deep-cycle batteries are designed to handle a longer and de[...]
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Quantum 500 ww w .quantumrehab.com 2 9 VI. BA TTERIES AND CHAR GING Frequently Asked Questions (F AQs) How does the charger work? The battery char ger takes the standard wall outlet voltage of 120 V AC (alternating current) and converts it to 24 VDC (direct current). The power chair batteries use direct current to run your power chair . When the ba[...]
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Page 30
3 0 w ww .quantumrehab.com Quantum 500 VI. BA TTERIES AND CHAR GING WARNING! Cor r osiv e chemicals contained in ba tteries. Use only AGM or Gel-Cell batteries to reduce the risk of leakage or explosive conditions. Why do my new batteries seem weak? Deep-cycle batteries employ a much different chemical technology than that used in car batteries, ni[...]
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Page 31
Quantum 500 ww w .quantumrehab.com 3 1 VII. OPERA TION VSI ELECTRONIC CONTROLLER The electronic controller is what you use to operate your power chair . The electronic controller enables you to move the power chair , as well as monitor battery charge, electronic controller functions, and the condition of your electrical system. The VSI electronic c[...]
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3 2 w ww .quantumrehab.com Quantum 500 Figure 24. VSI Controller Keypad VII. OPERA TION Keypad The keypad is located in front of the joystick. It contains keys necessary to operate your power chair . See figure 24. On/Off Key The on/off key turns the VSI on and off. WARNING! Unless faced with an emer- gency situation, do not use the on/off key to s[...]
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Page 33
Quantum 500 ww w .quantumrehab.com 3 3 VII. OPERA TION Actuator Keys and Actuator Light s (For Optional Equipment) Actuator keys and actuator lights are used for optional equipment such as power elevating leg rests. For specific operation of the actuator keys and actuator lights, contact your Quantum Rehab Specialist. Horn Key The horn key activate[...]
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3 4 w ww .quantumrehab.com Quantum 500 VII. OPERA TION WARNING! F ailur e to proper ly align the connectors can result in dama ge to the VSI, the charger , and the connectors. Thermal Rollback The VSI controller is equipped with a thermal rollback circuit. This circuit monitors the temperature of the controller , which roughly translates to motor t[...]
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Page 35
Quantum 500 ww w .quantumrehab.com 3 5 VIII. CARE AND MAINTENANCE CARE AND MAINTENANCE Y our Quantum 500 is a sophisticated power chair . Like any motorized vehicle, it requires routine maintenance checks. Y ou can perform some of these checks, but others require assistance from your Quantum Rehab Specialist. Preventive mainte- nance is very import[...]
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3 6 w ww .quantumrehab.com Quantum 500 VIII. CARE AND MAINTENANCE n Check all electrical connections. Make sure they are tight and are not corroded. Batteries must sit flat within the battery tray , with the battery terminals facing inward, toward each other . Refer to the battery wiring label for the correct wiring layout. n All wheel bearings are[...]
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Quantum 500 ww w .quantumrehab.com 3 7 VIII. CARE AND MAINTENANCE Y early Checks T ake your power chair to your Quantum Rehab Specialist for yearly maintenance. This helps ensure that your power chair is functioning properly and helps prevent future complications. Storage Y our power chair should be stored in a dry place, free from temperature extr[...]
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3 8 w ww .quantumrehab.com Quantum 500 VIII. CARE AND MAINTENANCE Battery Replacement A battery wiring diagram is printed on a decal located on the front battery tray . See the specification table for correct battery specifications. WARNING! Prev ent injur y . Do not replace batter y w hen sea t is occupied. WARNING! Ba tter y posts, ter minals, an[...]
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Quantum 500 ww w .quantumrehab.com 3 9 BATTERY WIRING DIAGRAM LABEL VIII. CARE AND MAINTENANCE Figure 26. Battery Installation REAR SHROUD FASTENERS REAR SHROUD FRONT BATTERY REAR BATTERY[...]
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4 0 w ww .quantumrehab.com Quantum 500 VIII. CARE AND MAINTENANCE When to See Y our Quantum Rehab S pecialist for Service The following symptoms could indicate a serious problem with your power chair . If necessary , contact your Quantum Rehab Specialist. When calling, have the model number , serial number , nature of the problem, and the error cod[...]
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Page 41
Quantum 500 ww w .quantumrehab.com 4 1 IX. WARRANTY LIFETIME LIMITED WARRANTY For the lifetime of your power chair from the date of purchase, Pride will repair or replace at our option to the original purchaser , free of char ge, any of the following parts found upon examination by an authorized representative of Pride to be defective in material a[...]
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4 2 w ww .quantumrehab.com Quantum 500 IX. WARRANTY RECONDITIONED UNITS WARRANTY All reconditioned units are covered by a six-month warranty from Pride effective from the date of purchase. WARRANTY EXC LUSIONS This warranty does not extend to those items which may require replacement due to normal wear and tear . n ABS Plastic shrouds n Motor brush[...]
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Page 43
Quality Control- Model 14 0 0 Pride keeps a more detailed r eport on file at the factory . Date Inspected Inspector Model # ____________ Serial # ____________ Thank you for making the Quantum 500 your choice in power chairs. We have thoroughly inspected your Quantum 500. The following check marks indicate that it has been tested, driven, and inspec[...]