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Primera Technology C-1000 manual

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Table of contents for the manual

  • Page 1

    010301-510172-(01) U ser  s Manual © 2001 All rights reser ved. Cyclone Bar Code Label Printer (Models C-1000/C-1000P) 510172_r1.qxd 3/21/2001 6:25 PM Page i[...]

  • Page 2

    Notices: The infor mation in this document is subject to change without notice. NO W ARRANTY OF ANY KIND IS MADE WITH REGARD TO THIS MA TERIAL, INCLUDING, BUT NOT LIMITED TO , THE IMPLIED W ARRANTIES OF MERCHANT ABILITY AND FITNESS FOR A P ARTICULAR PURPOSE. No liability is assumed for errors contained herein or for incidental or consequential dama[...]

  • Page 3

    iii T able of Contents Section 1: Getting Started A. Choosing a Good Location ...............................................................................2 B. Unpacking and Inspection ...............................................................................2 C. Identifying the P arts ........................................................[...]

  • Page 4

    iv 510172_r1.qxd 3/21/2001 6:25 PM Page iv[...]

  • Page 5

    Getting Started 1 Section 1: Getting Started THANK Y OU for purchasing the Cyclone C1000/C-1000P Bar Code Label Printer . Cyclone is a high-per formance, low-cost direct thermal/ther mal transfer label printer designed for use in most industrial, retail and office applications. Its user-friendly design and affordable price set a new standard [...]

  • Page 6

    A. CHOOSING A GOOD LOCA TION  Place the printer in a location with adequate air circulation to prevent inter nal heat build-up.  Do n ot place the printer near heat sources such as radiators or air ducts, or in a place subject to direct sunlight, ex cessive dust, mechanical vibration or shock.  Allow fo r adequate clearance in front of the[...]

  • Page 7

    Getting Started 3 While unpacking your printer , inspect the carton to ensure that no damage has occurred during shipping. Make sure that all supplied accessories are included with your unit. The following items should be included: a. Printer b. CD -R with printer driver software, PrimaBar Label Design Software fo r Windows 95/98/Me/2000/NT and Ope[...]

  • Page 8

    4 Getting Started C. IDENTIFYING THE P ARTS F r ont P anel The illustratio n below shows the printer s front panel: The front panel includes:  3 LED indicators (READY , MEDIA and RIBBON)  3 buttons (FEED, P A USE and C ANCEL) LED Indicators There are three LED indicators on the front panel labeled  READY, MEDIA  and  RIBB ON[...]

  • Page 9

    Getting Started 5 Buttons There are three buttons on the panel; each of them has at least two basic functions. Press the button and Under nor mal tur n on the power Button condition simultaneously F eeds a label. P erf orms self test and prints out the configuration report. 1. Stops the printing P erfor ms media process. calibration. 2. Resum[...]

  • Page 10

    6 Getting Started Rear P anel The rear panel includes  A Centronics-type parallel connector (36-pin)  An RS-232 serial connector (9-pin)  A P ower Slide Switch  A P ower Switch and P ower Connector  An External Label Feed Slot with Cover D. APPL YING POWER 1. Mak e sure that the V oltage Selector Switch is in the cor rect position fo[...]

  • Page 11

    Getting Started 7 NOTE: F or fastest possible printing, your computer s parallel port should be set to ECP mode. If you experience problems with this setting or if your computer s parallel port is not ECP compatible, set your computer s parallel port to the standard LPT Printer P ort setting. Refer to your computer s system documentatio[...]

  • Page 12

    8 Getting Started The facto ry default parameters of the serial port are: Speed (baud rate) 9600 Data for mat 1 start bit, 8 data bits and 1 stop bit. P arity None Handshaking X ON/X OFF as well as (Flow contr ol) R TS/CTS Notes: 1. It is not necessary to change any switches or send any commands for the parallel and serial port selection. The print[...]

  • Page 13

    Loading Media 9 Section 2: Loading Media A. LO ADING LABELS OR T AGS 1. Open the Side Access Door by lifting it up and to the left and open the F ront A ccess Door by pulling it forward and dropping it down. 2. Open the print head module by pushing the Head Latch toward the rear of the printer . The print head module is spring-loaded and will autom[...]

  • Page 14

    10 Loading Media 3. Move the Label Supply Guide to the outside of the printer . This allows the maximum label width to be fed through the machine. 4. Load the label roll onto the Label Supply Spindle . Make sure the print side of the labels faces upwards when you pull it towards the print head module. Push the roll all the way to the inside of the [...]

  • Page 15

    Loading Media 11 8. If the ribbon is already loaded or you just want to print with direct ther mal mode, raise back the Head Latch Support Bracket and close the print head module by pushing downward on the Head Latch . B. LO ADING THE RIBBON 1. Open the Side Access Door by lifting it up and to the left. 2. Open the print head module by pushing the [...]

  • Page 16

    12 Loading Media 4. Load the ribbon onto the Ribbon Supply Spindle . The dull side of the ribbon should be facing down as it travels through the print head module. 5. F eed the leading portion of the ribbon through the Pri nt Head Assembly and up to the Ribbon Rewind Spindle following the routing as shown in the diagram above. Be sure that the ribb[...]

  • Page 17

    Loading Media 13 C. LABEL SENSOR CALIBRA TION After the ribbon and labels are loaded, it is necessary to perfor m a quick calibration procedure for the label sensor . 1. T ur n off the printer . Press and hold the PA U S E button. 2. T ur n on the power . 3. When the printer is in calibration mode, both the READ Y and the MEDIA LED indicators will [...]

  • Page 18

    14 Loading Media Self T est P a ttern E. RESETTING THE PRINTER T O F A CT OR Y DEF A UL T CONDITION If you would like to reset the printer to its factor y defaults condition after certain commands have been sent or settings changed: 1. T ur n off the printer . Press and hold the CANCEL button. 2. T ur n on the power . 3. The READY LED indicator wil[...]

  • Page 19

    Using the Printer with W indows 15 Section 3: Using the Printer W ith W indows A. INST ALLING THE PRINTER DRIVER The supplied Windows printer driver is used for applications running under W indows 95/98/Me and W indows 2000/NT . Y ou may use any popular software application as long as it runs under W indows and it is capable of printing to a standa[...]

  • Page 20

    16 Using the Printer with W indows Driver Installation  Start W indows.  Insert the printer driver CD -R (for W in 95/98/Me/2000 or NT) into your CD -ROM drive.  F or W indows 95/NT4.0: - Click the Start button. - Select Settings, then P rinters - Double click the  A dd Printer  icon. Click Next - Specify the [...]

  • Page 21

    Using the Printer with W indows 17 P arameter setting: After entering the Label Dr . 200 you can change the parameters to meet your configuration and needs. Details Print to the following port This allows you to select the IO port to link with the printer . The port may be parallel (LPT or ECP), serial COM), network port o r file. In most cases you[...]

  • Page 22

    Using the Label Dr . P aper Select the paper size appropriate to the labels or tags you have installed. In most cases, it is easiest to select Custom and enter your own label height and width. Or , select the label size from the list of pre-for matted sizes. The selected label size may be a little higher than that of the physical label. Orientation[...]

  • Page 23

    Using the Printer with W indows 19 Copies This selection designates the number of printed copies of each page. More Options T o use the cutter and peeler function you need to enter Mor e Options and select one of the items: w/o Cutter and P eeler (default) Cutter Enabled (a cutter is not cur rently available for the C -1000 or C -1000P) P eeler Ena[...]

  • Page 24

    20 Using the Printer with W indows C. PRINTING LABELS Now that you have hooked up your printer , loaded the labels or tags and ribbon, and installed the printer driver software, you are ready to print your first labels. 1. Go to your Windows-based label design program or install and launch the software included with your printer called PrimaBar for[...]

  • Page 25

    T roubleshooting and Maintenance 21 Section 4: T r oubleshooting & Maintenance A. TROUBLESHOO TING Generally , when a malfunction or an abnor mal condition occurs, the READ Y  LED will keep blinking and printing and communication between the host and printer will stop. After the problems have been solved, press CANCEL to continue printing[...]

  • Page 26

    22 T roubleshooting and Maintenance Problems with ribbon Blinking Indicato rs READY and RIBBON P ossible Problems Solutions R emarks Ribbon has Install a new ribbon Does not apply to run out direct ther mal. Ribbon jam Fix the jam Not for direct thermal. Ribbon Replace the ribbon Not for direct sensor er ror sensor thermal. Other problems Blinking [...]

  • Page 27

    T roubleshooting and Maintenance 23 Miscellaneous other problems  The data has been sent, but there is no output from the printer . - Check the active printer driver , it should be Label Dr . 200 for your W indows system and the label printer . - Check the emulation and the print (command) file.  V ertical streaks in the printout usually indi[...]

  • Page 28

    24 T roubleshooting and Maintenance 2. Cleaning the roller Using a cotton swab moistened with isopropyl alcohol, clean the roller so that no residue from label adhesive is visible. Note: The roller should be cleaned whenever you notice a build-up of dust or label adhesives. 3. Cleaning the media compartment Clean the media compartment with a soft c[...]

  • Page 29

    Command Language Quick R eference 25 Appendix A : Command Language Quick Reference This section lists all internal software co mmands for the printer if you are installing it in a legacy  application in which a specific printer programming language is being used. For more information please refer to the Programmer s Manual, available separ[...]

  • Page 30

    26 Command Language Quick R eference (T able continued fr om previous page) Command Description P arameter Factory default <STX>KI< m Set symbol set m: 0 - US ASCII, 0 for US ASCII for ASD smooth 1 - United font set Kingdom, 2 - Spanish, 3 - Swedish, 4 - French, 5 - Ger man, 6 - Italian, 7 - [...]

  • Page 31

    Command Language Quick R eference 27 Note: Control codes for the printer commands. Symbol Code (hexadecimal) X ON 11H X OFF 13H STX 02H SOH 01H ESC 1BH LF 0AH CR 0DH Note: There is no space code in each command. System Level Commands Command Description R emarks <STX>a Enable page/job echo characters <STX>cxxxx Set continuous paper leng[...]

  • Page 32

    28 Command Language Quick R eference (T able continued fr om previous page) Command Description R emarks <STX>Oxxxx Set start of print position <STX>P Enable data dump <STX>Q Clear memory (fonts & graphics) <STX>r Select reflective sensor <STX>S n Set feed rate for motor n :  A , B or  C  <STX&[...]

  • Page 33

    Command Language Quick R eference 29 (T able continued fr om previous page) Command Description Rxxxx Set vertical offset r<n..n> Retrieve label data from printer buffer . <n..n> : label name sm<n..n> Save label data to printer buffer . m : memor y module, <n..n> : label name Txx Set end- of-line code, x x : hex value z Chan[...]

  • Page 34

    30 Command Language Quick R eference Object String Description L : line Lwwwhhh www : width, (if t is  X) hhh : height. L : line Lwwwwhhhh wwww : width, (if t is  X) hhhh : height. B : box (if t is X) Baaabbbcccddd aaa : horizontal width bbb : vertical height ccc : thickness of top and bottom edges ddd : thickness of left and righ[...]

  • Page 35

    Command Language Quick R eference 31 B. COMMAND SET FOR PPLB The following commands are for Printer Programming Language B. All PPLB commands must be ended with <LF> or <CR>+<LF> codes. No spaces are allowed between parameters and leading command character . Command Description P arameter A x,y ,rot,font,hm, Print text. font: 1 ~ [...]

  • Page 36

    32 Command Language Quick R eference (T able continued fr om previous page) Command Description P arameter I p1,p 2,001 Select symbol set** p1: 7 or 8 data bits p2: symbol set JB Disable back feed** JF Enable back feed** LE x,y ,hlen,vlen Line draw by hlen: horizontal length ex clusive vlen: vertical length LO x,y ,hlen,vlen Line draw by OR LW x,y [...]

  • Page 37

    Command Language Quick R eference 33 Notes: 1. x and y stand for horizontal and vertical coordinate values. 2. hm and vm stand for horizontal and vertical multipliers. 3. rot is the rotation direction, its value is from 0 ~ 3. 4. nr is either N for normal printing or R for r everse printing. 5. string is bracket by double quote marks, e.g. text?[...]

  • Page 38

    34 Inter face Specifications Appendix B: Inter face Specifications A. INTRODUCTION This section details the interface specifications of I/O ports for the printer . These specifications include pin assignments, protocols and detailed information about how to properly interface your printer with your host or ter minal. Serial The RS232 connector on t[...]

  • Page 39

    Inter face Specifications 35 Alternatively you can just connect the 3 wires in the following way . Host 25S Printer 9P Host 9S Printer 9P (PC or compatible) (PC or compatible) TX 2 .........................2 RX TX 3 ..........................2 RX RX 3 .........................3 TX RX 2 ..........................3 TX GND 7 .....................5 GND[...]

  • Page 40

    36 Inter face Specifications B. P ARALLEL (CENTRONICS) The parallel port is a standard 36-pin Centronics-type connection. Its pin assignments are listed as following. Pin Direction Definition P in Direction Definition 1 In /STROBE 13 Out SELECT 2 In Data 1 14,15 NC 3 In Data 2 16 - Ground 4 In Data 3 17 - Ground 5 In Data 4 18 NC 6 In Data 5 19~30 [...]

  • Page 41

    A SCII T able 37 Appendix C: A SCII T able 01234567 0 NUL 0 @ P ` p 1 SOH X ON ! 1 A Q a q 2 STX  2 B R b r 3 X OFF # 3 C S c s 4 $4 D T d t 5 NAK % 5 E U e u 6 AC K & 6 F V f v 7 BEL  7 G W g w 8 BS ( 8 H X h x 9 )9I Y iy A LF * : J Z j z B ESC + ; K [ k { C FF , < L l | D CR - = M ] m } E SO RS . > N ^ n ~ F SI US / ? O _ o DEL [...]

  • Page 42

    38 F onts and Bar Codes for PPLA Appendix D: F onts and Bar Codes for PPLA Inter nal Fonts F onts 0 ~ 8 have single symbol set. Fo n t 0 Fo n t 1 Fo n t 2 Fo n t 3 510172_r1.qxd 3/21/2001 6:25 PM Page 38[...]

  • Page 43

    F onts and Bar Codes for PPLA 39 Fo n t 4 Fo n t 5 510172_r1.qxd 3/21/2001 6:25 PM Page 39[...]

  • Page 44

    40 F onts and Bar Codes for PPLA Fo n t 6 Fo n t 7 Fo n t 8 510172_r1.qxd 3/21/2001 6:25 PM Page 40[...]

  • Page 45

    F onts and Bar Codes for PPLA 41 Fo n t 9 F ont 9 (ASD smooth font set) includes 8 symbol sets, US ASCII, UK, Ger man, F rench, Italian, Spanish, Swedish, and Danish/Norwegian. The sizes are 6, 8, 10, 12, 14 and 18 points. 4 points 6 points 8 points 10 points 510172_r1.qxd 3/21/2001 6:25 PM Page 41[...]

  • Page 46

    42 F onts and Bar Codes for PPLA 12 points 14 points 18 points 510172_r1.qxd 3/21/2001 6:25 PM Page 42[...]

  • Page 47

    F onts and Bar Codes for PPLA 43 Roman-8 ECMA-94 510172_r1.qxd 3/21/2001 6:25 PM Page 43[...]

  • Page 48

    44 F onts and Bar Codes for PPLA PC PC-A 510172_r1.qxd 3/21/2001 6:25 PM Page 44[...]

  • Page 49

    F onts and Bar Codes for PPLA 45 PC-B Legal 510172_r1.qxd 3/21/2001 6:25 PM Page 45[...]

  • Page 50

    46 F onts and Bar Codes for PPLA Greek R ussian 510172_r1.qxd 3/21/2001 6:25 PM Page 46[...]

  • Page 51

    F onts and Bar Codes for PPLA 47 Inter nal Bar Codes This PPLA supports 20 one dimensional bar codes and 2 two dimensional bar codes. 510172_r1.qxd 3/21/2001 6:25 PM Page 47[...]

  • Page 52

    48 F onts and Bar Codes for PPLA 510172_r1.qxd 3/21/2001 6:25 PM Page 48[...]

  • Page 53

    F onts and Bar Codes for PPLA 49 510172_r1.qxd 3/21/2001 6:25 PM Page 49[...]

  • Page 54

    50 F onts and Bar Codes for PPLA 510172_r1.qxd 3/21/2001 6:25 PM Page 50[...]

  • Page 55

    F onts and Bar Codes for PPLB 51 Appendix E: F onts and Bar Codes for PPLB Inter nal Fonts There are 5 internal fonts for the PPLB emulation. Each has 6 eight-bit and 9 seven-bit symbol sets. F ont 5 does not contain any lower -case characters. 8 bit symbol sets code page 437, 850, 852, 860, 863 and 865 7 bit symbol sets US A, British, Ger man, Fre[...]

  • Page 56

    52 F onts and Bar Codes for PPLB Symbol Set 510172_r1.qxd 3/21/2001 6:25 PM Page 52[...]

  • Page 57

    F onts and Bar Codes for PPLB 53 510172_r1.qxd 3/21/2001 6:25 PM Page 53[...]

  • Page 58

    54 F onts and Bar Codes for PPLB 510172_r1.qxd 3/21/2001 6:25 PM Page 54[...]

  • Page 59

    F onts and Bar Codes for PPLB 55 Inter nal Bar Codes The PPLB supports 26 one-dimensional bar codes and 2 two dimensional bar codes. 510172_r1.qxd 3/21/2001 6:25 PM Page 55[...]

  • Page 60

    56 F onts and Bar Codes for PPLB 510172_r1.qxd 3/21/2001 6:25 PM Page 56[...]

  • Page 61

    Specifications 57 Appendix F : Specifications Printer Specifications Resolution 203 DPI (8 dots/mm) Print method Direct ther mal and thermal transfer Maximum print speed 1 to 4 inches (25.4mm to 101.6mm) per second Maximum print width 4.09 in (104mm) Maximum print length 45 in. (1143 mm) Onboard RAM 512K bytes Onboard Flash 512K bytes Maximum label[...]

  • Page 62

    58 Inter nal Fonts, Bar Codes and Graphics Appendix G: Specifications for Inter nal F onts, Bar Codes and Graphics NOTE: If you are connecting your printer to a W indows-based PC, this section does not apply . However , if you are connecting the printer to a host-based system using a "legacy" programming language, this section will be use[...]

  • Page 63

    Inter nal Fonts, Bar Codes and Graphics 59 Printer Programming Language B, PPLB Specification General fonts 5 fonts with different point sizes Symbol sets (Code pages) 8 bits: code page 437, 850, 852, 860, 863 and 865. 7 bits: US A, British, Ger man, F rench, Danish, Italian, Spanish, Swedish and Swiss. Soft fonts Downloadable soft fonts F ont expa[...]

  • Page 64

    60 Index Inde x Bar Codes ................................................................47-50,55-56,58-59 Buttons .................................................................................................5 Cables................................................................................................6,7 Calibration, Media ..........[...]

  • Page 65

    510172_r1.qxd 3/21/2001 6:25 PM Page 61[...]

  • Page 66

    Printed in the United States of America P/N 510172 510172_r1.qxd 3/21/2001 6:25 PM Page 62[...]