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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Procom HM-BT-BAT, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Procom HM-BT-BAT one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Procom HM-BT-BAT. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Procom HM-BT-BAT should contain:
- informations concerning technical data of Procom HM-BT-BAT
- name of the manufacturer and a year of construction of the Procom HM-BT-BAT item
- rules of operation, control and maintenance of the Procom HM-BT-BAT item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Procom HM-BT-BAT alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Procom HM-BT-BAT, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Procom service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Procom HM-BT-BAT.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Procom HM-BT-BAT item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
ProComSol, Ltd HM-BT-BAT User Manual MAN-1004 8/5/0 5 Page 1 HM-BT-BAT User Manual Introduction The HM-BT-BAT HART Modem, Bluetooth is designed to connect PC’s to HART networks via wireless Bluetooth technology. Once the HART side is connected, the user’s application software can then configure, monitor, and document HART based instrumentation [...]
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Page 2
ProComSol, Ltd HM-BT-BAT User Manual MAN-1004 8/5/0 5 Page 2 Initial PC Setup/ Bluetooth Modem Discovery The following procedure must be done at least once for the PC to “Discover” the HM- BT-BAT. 1. Turn on the HM-BT-BAT. It does not need to be connected to the HART network. 2. Run the Bluetooth driver software that came with y our PC or Bluet[...]
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Page 3
ProComSol, Ltd HM-BT-BAT User Manual MAN-1004 8/5/0 5 Page 3 Initial Pocket PC/Bluetooth Modem Discovery The following procedure must be done at least once for the PDA to “Discover” the HM- BT-BAT. 1. Turn on the HM-BT-BAT. It does not need to be connected to the HART network. 2. Run the wireless setup utility and enable Bluetooth. 3. Select ?[...]
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Page 4
ProComSol, Ltd HM-BT-BAT User Manual MAN-1004 8/5/0 5 Page 4 HART Connections The modem can be connected in one of two ways: across the loop load resistor (A – B) or across the HART transmitter terminals (C – D). See Figure 2. Figure 2. HART Connections NOTE: Make the HART connections before turning on the power to the modem. This will improve [...]
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Page 5
ProComSol, Ltd HM-BT-BAT User Manual MAN-1004 8/5/0 5 Page 5 Troubleshooting Problem: Will not communicate Verify the following: 1. Com port number in application is the HM-BT-BAT c om port number. 2. Loop power supply is on. 3. Loop resistance between 250 ohms and 1Kohms. 4. Loop current within HART limits. 5. If multi drop configuration, all tran[...]
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Page 6
ProComSol, Ltd HM-BT-BAT User Manual MAN-1004 8/5/0 5 Page 6 Warranty The USB-BT-BAT is warranted for 1 year for materials and workmanship. Contact Support at ProComSol, Ltd if having any problems. An RMA (Return Material Authorization) number obtained from ProComSol, Ltd is required on all returned items. Notice of FCC Compliance This product cont[...]