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Q-Logic 8200 SERIES manual

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Table of contents for the manual

  • Page 1

    SN0054628-00 A Page i Q Simplify SANbox 8200 Series S torage Services Plat form Inst allation and Configuration Guide for S toreAge SVM[...]

  • Page 2

    SANbox 8200 Series Storage Service s Platform Installation and Configuration Guide for StoreAge SVM Q Page ii SN0054628-00 A Information fu rnished in this manual is believed to be accurate and reliab le. However , QLogic Corporation assumes no responsibility for its use, nor for any infringements of patent s or other rights of third parties which [...]

  • Page 3

    SN0054628-00 A Page iii Table of Contents Section 1 Introduction 1.1 Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 1.2 Readme File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 1.3 Related Documentation . . . . . . . . . . . . . . [...]

  • Page 4

    SANbox 8200 Series Storage Service s Platform Installation and Configuration Guide for StoreAge SVM Q Page iv SN0054628-00 A 3.4 Connecting to the SAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9 3.4.1 Connecting StoreAge SVM Appliances to the SAN . . . . . . . . . . . . . . . 3-9 3.4.2 Connecting SANbox SSPs to[...]

  • Page 5

    SANbox 8200 Series Storage Ser vices Platform Installation and Configuration Guide for Store Age SVM Q SN0054628-00 A Page v Section 7 Troubleshooting 7.1 Before Looking at the Pro blem Statements . . . . . . . . . . . . . . . . . . . . . . . 7-1 7.2 Problem Statements and Trou bleshooting Procedures . . . . . . . . . . . . . . 7-2 Appendix A Speci[...]

  • Page 6

    SANbox 8200 Series Storage Service s Platform Installation and Configuration Guide for StoreAge SVM Q Page vi SN0054628-00 A Figures Figure Page 2-1 SANbox SSP/StoreAge Solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 2-2 Single (Zoned) Fabric Configuration . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 7

    SANbox 8200 Series Storage Ser vices Platform Installation and Configuration Guide for Store Age SVM Q SN0054628-00 A Page vii Ta b l e s Ta b l e Page 2-1 High-Availability Solution Prot ection Against Network F ailures . . . . . . . . . . . . . . . . . 2-8 3-1 Roadmap of Setup Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

  • Page 8

    SANbox 8200 Series Storage Service s Platform Installation and Configuration Guide for StoreAge SVM Q Page viii SN0054628-00 A Notes[...]

  • Page 9

    SN0054628-00 A 1-1 Section 1 Introduction This installation and conf iguration guide ex plains the initial hardware installation and basic configuration proced ures for the SANbox ® 8200 Serie s S torage Services Platform (SSP). It cont ains procedures fo r inst alling the system, configuring the different component s of the system, and co mpletin[...]

  • Page 10

    1 – Introduction Audience 1-2 SN0054628-00 A Q This section is organized as follows: ■ Audience ■ Readme File ■ Related Documenta tion ■ New in this Release ■ S tyle Conventions ■ Regulatory and Safety Notices ■ W arranty and T echnical Support 1.1 Audience T o use this guide, you should be familiar not only with basic networking in[...]

  • Page 11

    1 – Introduction Regulatory and Safety Notices SN0054628-00 A 1-3 Q ■ S toreAge documents: ❑ MultiCopy User Manual ❑ MultiMirror User manual ❑ MultiView Use r Manual ❑ SVM Install Guide ❑ SVM User Manual 1.4 New in this Release This is the initial release of this document. 1.5 S tyle Conventions CAUTION! A Caution notice indicates the[...]

  • Page 12

    1 – Introduction Regulatory and Saf ety Notices 1-4 SN0054628-00 A Q This Class A digital app aratus meet s all requirements of the Canadia n Interference- Causing Equipment Regulations. Cet Appareil numérique de la classe A respecte toutes les exigences du réglemen t sur le matériel brouilleur du Canada. The above state ment applies to produc[...]

  • Page 13

    1 – Introduction Regulatory and Safety Notices SN0054628-00 A 1-5 Q EN 60825-1:1994+A1 1 EMC: FCC Rules Part 15, Subpart B,2001.Class A (US) ICES-003:1997. Class A ANSI C63.4:2000 EN55022 (1998), Performance Criteria A EN50081-1 (1992) EN50082-1 (1997) EN55024 (1998) EN61000-3-2 (1995) A14:2000, Pe rformance Criteria A EN61000-3-3 (1995), Perform[...]

  • Page 14

    1 – Introduction Warranty and Technical Suppor t 1-6 SN0054628-00 A Q W ARNING!! T o prevent personal injury or damage to the SANbox SSP, never attempt to lift o r tilt the system using component mount s or device levers; these types o f handles are not designed to support additional weight beyond specification. Move the SANbox SSP by lif ting th[...]

  • Page 15

    1 – Introduction Warranty and T echnical Support SN0054628-00 A 1-7 Q 1.7.2.2 A vailability QLogic T echnical Support is available from 7:00 AM to 7:00 PM Central S tandard T ime, Monday through Friday , ex cluding QLogic-observed holidays. 1.7.2.3 Tr a i n i n g QLogic offers certification training for the te chnical professional for SANblade ®[...]

  • Page 16

    1 – Introduction Warranty and Technical Suppor t 1-8 SN0054628-00 A Q Notes[...]

  • Page 17

    SN0054628-00 A 2-1 Section 2 General Description This section provides physical and func tional overviews of the SANbox S torage Services Platform (SSP) Management GU I, the S toreAge S torage Virtualization Manager (SVM) solution, and related ha rdware. This section covers the following topics: ■ SANbox SSP and S toreAge Solution Overview ■ SA[...]

  • Page 18

    2 – General Descrip tion SANbox SSP and StoreAge Solution Overview 2-2 SN0054628-00 A Q Figure 2-1 shows a S toreAge-enabled SAN with dual SANbox SSPs. The SANbox SSP provides drop-in deployment of S toreAge capability into the SAN. Figure 2-1. SANbox SSP/StoreAge Solution[...]

  • Page 19

    2 – General Description SANbox SSP Overview SN0054628-00 A 2-3 Q 2.2 SANbox SSP Overview The SANbox 8200/8202 SSP represents a new cate gory of storage virtualization devices that centralizes the man agement and delivery of storage and related services, without creating performance b ottlenecks in the storage network. S torage services such as vi[...]

  • Page 20

    2 – General Descrip tion Supported Network Con figurations 2-4 SN0054628-00 A Q 2.3 Supported Network Configurations The SANbox SSP supports both single-fabric and multip le-fabric configurations. This section shows three examples of support ed configurations. 2.3.1 Small SAN Deployment Configuration with Zoning In the following example of a typi[...]

  • Page 21

    2 – General Description Supported Network Configurations SN0054628-00 A 2-5 Q 2.3.2 Small SAN Configuration with Front/Back-Side SANs In a small SAN deployment with multip le switches, the SANbox SSP is used to physically partitio n the front-side and back-side SANs. The storage and t he S toreAge SVM must be placed on the back-side of the SAN, a[...]

  • Page 22

    2 – General Descrip tion Supported Network Con figurations 2-6 SN0054628-00 A Q 2.3.3 High-A vailability Configuration High availability describes a system th at is operational a high percen tage of the time. Through dual redundancy , a system c an maint ain high availab ility in the presence of any single component f ailure. Use of redundant com[...]

  • Page 23

    2 – General Description Supported Network Configurations SN0054628-00 A 2-7 Q Figure 2-4. High-Availability Fabric Configuration[...]

  • Page 24

    2 – General Descrip tion Supported Network Con figurations 2-8 SN0054628-00 A Q 2.3.3.1 How the Solution Protect s Against Failures The following tab les provides a list of common failure point s in a network and the corresponding protection that this hi gh-ava ilability solution provides. 2.3.3.2 Setup Requirement s T o configure a high-availabi[...]

  • Page 25

    2 – General Description Port Connections SN0054628-00 A 2-9 Q For more information about setting up your high-availability system, see "Setting up a High-Ava ilability Configuration" on page 5-1 . In addition, see the SANbox SSP solution guide for your application environment for det ailed information about configuring SANbox SSPs for s[...]

  • Page 26

    2 – General Descrip tion Port Connections 2-10 SN0054628-00 A Q Notes[...]

  • Page 27

    SN0054628-00 A 3-1 Section 3 Getting S tarted with SANbox SSP This section describes the t asks you must perform before you begin to install, configure, and operate the SANbox SSP. The t asks should be performed in the order presented in this section. This section covers the following t asks: ■ T ask Roadmap ■ Checking Package Content s ■ Set[...]

  • Page 28

    3 – Getting Started with SANbox SSP Checking Pack age Conten ts 3-2 SN0054628-00 A Q 3.2 Checking Package Content s CAUTION! Before shipping SANbox SSP to a nother site, remove the power supplies. SANbox SSP must not be shipped with the power supplies installed. Ensure that all the components of the SA Nbox SSP arrived in the p ackage. Save the s[...]

  • Page 29

    3 – Getting Started with SANbox SSP Setting Up SANbox SSP SN0054628-00 A 3-3 Q ■ Mounting instructions included with kit, if ordered ■ W arranty card NOTE: All rack mount kits, including slide, direct, and shelf mount kit s for the SANbox SSP are ordered sep arately . 3.3 Setting Up SANbox SSP The SANbox SSP has two serviceable panels: port s[...]

  • Page 30

    3 – Getting Started with SANbox SSP Setting Up SANbox SSP 3-4 SN0054628-00 A Q Fan Side: includes the fan s and power supplies. See Figure 3-2 . Figure 3-2. SANbox 8200/8202 SSP – Fan Side 3.3.1 Setting Up SANbox SSP Hardware Setting up SANbox SSP hardware include s: mounting SANbox SSP in a rack, installing the power supplies, and connecting t[...]

  • Page 31

    3 – Getting Started with SANbox SSP Setting Up SANbox SSP SN0054628-00 A 3-5 Q To mount SANbox SSP in a rack: NOTE: ■ See manufacturer’s instructions included with the slide mount kit, the rack mount kit, and the bracket s. ■ Shelf mounting is independent of ra ck depth. There are two types of rack mount kits available: the slide kit accomm[...]

  • Page 32

    3 – Getting Started with SANbox SSP Setting Up SANbox SSP 3-6 SN0054628-00 A Q 3. Lock the supply in place by rot ating the knob clockwise until it stop s. 4. Once the power supply has been properly inserted, connect a power cable from an electrical outlet to the power co nnector on the port side. The corresponding power supp ly LED shoul d be il[...]

  • Page 33

    3 – Getting Started with SANbox SSP Setting Up SANbox SSP SN0054628-00 A 3-7 Q 3.3.2 Accessing SANbox SSP for the First T ime The SANbox SSP supports accessing the comm and line interface (CLI) through the serial console port. Once you have access to th e CLI through the local console, you can modify the Ethernet settings to enable remote a ccess[...]

  • Page 34

    3 – Getting Started with SANbox SSP Setting Up SANbox SSP 3-8 SN0054628-00 A Q To modify E thernet settings for remo te access: 1. T ype modify eth to configure the IP add ress for the management po rt (labeled on the port side of SANbox SSP), and enter your IP address, subnet mask, and gateway parameters. NOTE: Use the management port, labeled ,[...]

  • Page 35

    3 – Getting Started with SANbox SSP Connecting to the SAN SN0054628-00 A 3-9 Q 3.4 Connecting to the SAN This section provides instructions for connecting S toreAge SVM appliances, SANbox SSPs, and host s to the storage area network. 3.4.1 Connecting StoreAge SVM Appliances to the SAN When setting up a high-availability co nfiguration, you must m[...]

  • Page 36

    3 – Getting Started with SANbox SSP Connecting to the SAN 3-10 SN0054628-00 A Q 3.4.2 Connecting SANbox SSPs to the SAN For high-availability configurations, you must make sure that each SANbox SSP: ■ Can access all storage port s. ■ Is connected to both SVM appliance s through the back-side fabric. To connect SANbo x SSPs to the SAN: 1. Usin[...]

  • Page 37

    3 – Getting Started with SANbox SSP Managing your Configuration SN0054628-00 A 3-11 Q 3.4.3 Connecting Host s to the SAN When setting up a high-availability co nfiguration, you must make sure th at each host: ■ Includes installed a nd supported high-ava ilability or multi-p athing softwar e. ■ Is connected to both SANbox SSPs in th e high-ava[...]

  • Page 38

    3 – Getting Started with SANbox SSP Managing your Con figuration 3-12 SN0054628-00 A Q Notes[...]

  • Page 39

    SN0054628-00 A 3-1 Section 3 SANbox SSP Management GUI Reference This section provides a reference fo r each screen and panel in t he SANbox SSP Management GUI. Use the SANbox SSP Man agement GUI to manage the SANbox SSP chassis. The SANbox SSP Management GUI provides the same functions as the command line interface. This section covers the followi[...]

  • Page 40

    3 – SANbox SSP Manageme nt GUI Reference Managing SANbox SSP 3-2 SN0054628-00 A Q 3.1.1 Using the SANbox SSP Management GUI The SANbox SSP Management GUI is suppor ted on Microsof t Windows platforms running Internet Explorer version 5 or greater . T o run the SANbox SSP Management GUI, Java We bS tart must be inst alled on your management st ati[...]

  • Page 41

    3 – SANbox SSP Managem ent GUI Reference Managing SANbox SSP SN0054628-00 A 3-3 Q 4. In the Installatio n Directory dialog box, enter the p ath for the directory to install the Sun Java W ebS tart application . 5. The Installation Directory dialog bo x displays. Click Next and then Finish to complete the installa tion. To download the SANbox SSP [...]

  • Page 42

    3 – SANbox SSP Manageme nt GUI Reference Managing SANbox SSP 3-4 SN0054628-00 A Q 2. Click Web Console to start loadin g the SANbox SSP Management GUI application. The following screen displays. Figure 3-2. SANbox SSP Management GU I Application Installation Screen WebS tart downloads the SANbox SSP Manage ment GUI from the web server and install[...]

  • Page 43

    3 – SANbox SSP Managem ent GUI Reference Managing SANbox SSP SN0054628-00 A 3-5 Q 2. After typing the user name an d passwo rd, click Logon . 3. QLogic recommends that you change the p assword if you did not already do so during setup: ■ If you are using the SANbox SSP Ma nagement GUI, cha nge the password on the T elnet screen. See "T eln[...]

  • Page 44

    3 – SANbox SSP Manageme nt GUI Reference Navigating the SANbox SSP Managem ent GUI 3-6 SN0054628-00 A Q 3.2 Navigating the SANbox SSP Management GUI The top-level navigation point for the SANbox SSP Management GUI is the Chassis panel on the System t ab. The Chassis pane l provides p roperty information for the SANbox SSP. Figure 3-4. SANbox SSP [...]

  • Page 45

    3 – SANbox SSP Managem ent GUI Reference Navigating the SANbox SSP Management GUI SN0054628-00 A 3-7 Q 3.2.1 System System allows you to manage and configure port settin gs on the SANbox SSP. To manage e xternal port behavior: 1. Click System on the lef t pane window . 2. Navigate within the lower window to the Po rts folder . 3. Click the specif[...]

  • Page 46

    3 – SANbox SSP Manageme nt GUI Reference Navigating the SANbox SSP Managem ent GUI 3-8 SN0054628-00 A Q In addition, the following set tings can be changed on the System scr een: NOTE: For all the Force Fabric, Initiator , T arget, and S peed setting s, you must click Apply before the settings are saved. The Initia tor , T arget, and Max Frame Si[...]

  • Page 47

    3 – SANbox SSP Managem ent GUI Reference Navigating the SANbox SSP Management GUI SN0054628-00 A 3-9 Q Ethernet Pane l (System) The Ethernet pa nel in the System area shows Ethern et configuration info rmation for the SANbox SSP. T o view the Ethernet p anel, click the top-level icon in the tree hierarchy on the left side. Figure 3-6 displays the[...]

  • Page 48

    3 – SANbox SSP Manageme nt GUI Reference Navigating the SANbox SSP Managem ent GUI 3-10 SN0054628-00 A Q Sensors Panel (System) The Sensors p anel in the System area shows diagn ostic information for temperatures, fans, power supplies, and volt ages for the power supp lies on the SANbox SSP. T o the view the Sensors p anel, click Sensors in the t[...]

  • Page 49

    3 – SANbox SSP Managem ent GUI Reference Navigating the SANbox SSP Management GUI SN0054628-00 A 3-11 Q 3.2.2 Diagnostics The Diagnostics screen provide s statistics for variou s aspects of the system. To use the Diagn ostics panel: 1. Select an object type: ■ Port ■ Virtual V olume 2. Select a value for the object, such as port numbe r if th[...]

  • Page 50

    3 – SANbox SSP Manageme nt GUI Reference Navigating the SANbox SSP Managem ent GUI 3-12 SN0054628-00 A Q 3.2.3 Te l n e t The T elnet screen enables you to initiate a telnet session from the SANbox SSP Management GUI. To begin a telne t session from th e SANbox SSP Mana gement G UI: 1. Click T elnet in the left-most pane. 2. Enter the correct adm[...]

  • Page 51

    3 – SANbox SSP Managem ent GUI Reference Navigating the SANbox SSP Management GUI SN0054628-00 A 3-13 Q 3.2.4 Log The Log pan el shows a list of system event s (see Figure 3-10) Figure 3-10. Dia gnostic Screen Log Pan el Events are reported for the following channels on the Log scre en: ■ System ■ Port ■ Chassis ■ Hardware ■ S torage Ap[...]

  • Page 52

    3 – SANbox SSP Manageme nt GUI Reference Navigating the SANbox SSP Managem ent GUI 3-14 SN0054628-00 A Q Notes[...]

  • Page 53

    SN0054628-00 A 4-1 Section 4 Using the SANbox SSP This section provides procedures for us ing the SANbox SSP, including SAN zoning, configuring storage, creating virtual disks, inte rpreting LEDs, and shutting down. This section describes the following pro cedures: ■ Setting up a High-A vailability Configuration ■ SAN Zoning ■ Directly Connec[...]

  • Page 54

    4 – Using the SANbox SSP Setting up a High-Ava ilability Configuration 4-2 SN0054628-00 A Q S torage array At least 1 device ■ Supported RAID device with two or more indepen dent controllers. ■ All port s are accessible from both SVM appliances. ■ If a dual-controller active/p assive RAID is used, the SANbox SSPs must be cr oss-connected wi[...]

  • Page 55

    4 – Using the SANbox SSP SAN Zoning SN0054628-00 A 4-3 Q 4.2 SAN Zoning NOTE: If you configure your SAN zoning us ing Fibre Channel World Wide Port Names (WWPNs), note that SANbox SSP WWPNs begin with the hexadecimal digit s 5009066. S toreAge SVM appliance WWPNs begin with 20001 1 1. Zoning is a SAN management technique for ma king the most ef f[...]

  • Page 56

    4 – Using the SANbox SSP SAN Zoning 4-4 SN0054628-00 A Q Note the following about Figu re 4-1 : ■ Zone A (pink-shaded area): initiators. All initiators and SANbox 8200-08 SSP front-side ports (ports 1-4) are zoned together . ■ Zone B (orange-shaded area): storage . All storage port s, the S toreAge SVM appliance, and SANbox 8200-08 SSP back-s[...]

  • Page 57

    4 – Using the SANbox SSP Directly Connecting Devices to SANbox SSP SN0054628-00 A 4-5 Q Note the following about Figu re 4-2 : 4.3 Directly Connecting Devices to SANbox SSP SANbox SSP supports the direct connection of it s ports to initiator devices. When directly connecting a device to an SANbox SSP port, make sure that: ■ The device is explic[...]

  • Page 58

    4 – Using the SANbox SSP Configuring Storage 4-6 SN0054628-00 A Q Figure 4-3 shows initiators connected directly to a SANbox 8202-16 SSP: Figure 4-3. Connecting Initiators Directl y to SANbox SSP 4.4 Configuring St orage This section provides guidelines for p roper zoning, storage access, and maximum frame size when configuring st orage for use w[...]

  • Page 59

    4 – Using the SANbox SSP Configuring Storage SN0054628-00 A 4-7 Q 4.4.3 Maximum Frame Size The default maximum frame size for the SANbox SSP is 1024 bytes. The maximum frame size must be set to the smallest maximum frame size of any device on the SAN. If no device on the SAN is less than 2048 bytes, set the maximu m frame size to 2048 bytes for a[...]

  • Page 60

    4 – Using the SANbox SSP Using the SVM GUI to Manage Virtual Storage 4-8 SN0054628-00 A Q See Figure 4-4 for a visual represent ation of the S toreAge-specific restriction af fects RAID devices. Figure 4-4. S toreAge Configuration Restriction on Back-Side S torage RAID Devices 4.5 Using the SVM GUI to Manage V irtual Storage This section provides[...]

  • Page 61

    4 – Using the SANbox SSP Using the SVM GUI to Manage Virtual Storage SN0054628-00 A 4-9 Q To create a user d efined host (UDH) an d set the SCSI pe rsonality: 1. Open the SVM GUI, and open V o lume Manager in tree view . 2. Click Host, then select Create UDH. 3. T ype the name of the host, select the operating syste m type, and then select the HB[...]

  • Page 62

    4 – Using the SANbox SSP Using the SVM GUI to Manage Virtual Storage 4-10 SN0054628-00 A Q 4. Assign permissions: R/W for rea d and write or Of f (read only is not supported), and then click Continue . 5. The new volume displays in the volume list. 6. Perform a hardware rescan on the system. Depend ing on the system, you may also need to reboot t[...]

  • Page 63

    4 – Using the SANbox SSP Shutting Dow n SANbox SSP SN0054628-00 A 4-11 Q To fail back bac k-side traffic (to resu me using prim ary paths ): 1. Open the SVM GUI, and open Physical Devices in the tree view . 2. Click Manage, and then click the Manage button on the far right side of the device that you want to fa ilback. 3. Click Fail Back . 4.6 Sh[...]

  • Page 64

    4 – Using the SANbox SSP Shutting Down S ANbox SSP 4-12 SN0054628-00 A Q Notes[...]

  • Page 65

    SN0054628-00 A 5-1 Section 5 Maint aining the SANbox SSP This section provides info rmation about maintaining the SANbox SSP. Maintenance tasks include updating the SANbox SSP sy stem sof tware, applying software patches, interp reting LED patterns, and replacing hardware. The software may require periodic updates to reflect current sof tware relea[...]

  • Page 66

    5 – Maintaining the SANb ox SSP Boot Sets 5-2 SN0054628-00 A Q 5.2 Boot Set s SANbox SSP allows you to install two system images on the plat form at once, and to choose which system image lo ads when the system boots. T he two locations where system images can be inst alled are called boot sets. A valid boot set is one that has been succes sfully[...]

  • Page 67

    5 – Maintaining the S ANbox SSP Maintenance Mode SN0054628-00 A 5-3 Q 3. Use the arrow keys to select a boot set, and then press the Enter key to boot using the selection. The selected boot set beco mes the default boot set when the system is next restarted. NOTE: Boot set items marked DIAG are for use by QLog ic field service personnel; they sho[...]

  • Page 68

    5 – Maintaining the SANb ox SSP Updating SANbox SSP System Software 5-4 SN0054628-00 A Q 5.4 Up dating SANbox SSP System Software This section provides procedures for the following: ■ Installing a new system so ftware image ■ Applying a system software p atch ■ Installing a new Maintena nce Mode image To install a new system so ftware image[...]

  • Page 69

    5 – Maintaining the S ANbox SSP Interpreting the LED Patterns SN0054628-00 A 5-5 Q 5. Choose option i to inst all the following (or the desired boot set): t3-patch_1.1.0-15c on bootset 1 6. Choose option r to reboot. To install a new Maintenan ce Mode image on SANbox SSP: The release notes for a given SANbox SSP software release indicate whether [...]

  • Page 70

    5 – Maintaining the SANb ox SSP Replacing Hardware Components 5-6 SN0054628-00 A Q 5.5.1 POST and the LEDs Power-On Self T est (POST) is a diagnostic testing sequence that the SANbox SSP runs while powering on. If all the hardwar e is d etected and found to be operating properly , SANbox SSP begins to boot. While the software is loading, all t he[...]

  • Page 71

    5 – Maintaining the S ANbox SSP Replacing Hardwa re Components SN0054628-00 A 5-7 Q 5.6.1 About the T ransceivers NOTE: ■ If the port is not being used, leave the rubber dust cover plugged into the transceiver . ■ Always use the bail latch to remove an d insert the transceiver; do not pull on the transceiver body . ■ Always put the bail lat[...]

  • Page 72

    5 – Maintaining the SANb ox SSP Replacing Hardware Components 5-8 SN0054628-00 A Q Notes[...]

  • Page 73

    SN0054628-00 A 6-1 Section 6 T roubleshooting This section provides resolutions for iss ues that you may experience during syste m start-up and con figuration of the SANbox SSP. NOTE: The recommended actions in this section a ssume that you are troubleshooting component s of the SANbox SSP, and that the platform is in the original factory configura[...]

  • Page 74

    6 – Troubles hooting Problem Stat ements and Troublesh ooting Proc edures 6-2 SN0054628-00 A Q 6.2 Problem S t atement s and T roubleshooting Procedures This section discusses the troubleshooti ng procedures for each problem stateme nt. BACK-END STORAGE NOT FOUND (LOOP/FABRIC) Check that: ■ SANbox SSP is correctly connected to the fabric. ■ S[...]

  • Page 75

    6 – Troubles hooting Problem Statements and Trou bleshooting Procedures SN0054628-00 A 6-3 Q ■ Different logical units have dif ferent LUN identifiers. When accessing storage through t he SVM GUI, it is import ant that the administrator not assign the sa me LUN ID to dif ferent logical unit s on the same RAID device, even if those logical unit [...]

  • Page 76

    6 – Troubles hooting Problem Stat ements and Troublesh ooting Proc edures 6-4 SN0054628-00 A Q INITIATOR NOT FOUND BY SVM Check that: ■ SVM device is correctly connected to the fabric. The switch must show that the SVM port is present. Unplug and then plug in the SANbox SSP front-side connections to the fab ric. ■ Initiator is visible to SANb[...]

  • Page 77

    SN 0054628-00 A A-1 Appendix A S pecifications This appendix contain s the specifications for the SANbo x 5602 Fibre Channel switch. Refer to Section 2 General Description fo r the location of all connections, switches, controls, and component s. A.1 Performance Characteristics A.2 Media Processors ■ SANbox 8202-16 ................. ...... ■ SA[...]

  • Page 78

    A – Specifications Storage Managemen t A-2 SN0054628-00 A Q A.3 S torage Management A.4 High A vailability Features A.5 Stan d a r d s Maximum physical back-end storage............................................ 131,072 TB Maximum virtual LUN size .............. 2 TB Maximum number of v irtual LUNs per port (assigned to initiator) ......... 256 [...]

  • Page 79

    A – Specifications Electrical SN0054628-00 A A-3 Q A.6 Device Management A.7 Mechanical A.8 Environment al A.9 Electrical Access ............................................ SSH, T elnet, Web Browser , SOAP/XML, SNMP Interfaces Interfaces ........................................ ■ 1 10/100 Ethernet RJ-45 for ma nagement ■ 1 Serial DB-9 RS232 [...]

  • Page 80

    A – Specifications Regulatory A-4 SN0054628-00 A Q A.10 Regulatory .................................................. ...... ■ UL ■ CE ■ cUL ■ FCC[...]

  • Page 81

    SN0054628-00 A B-1 Appendix B Command Reference Using the SANbox SSP command line interface (CLI), you can configure and manage SANbox SSP with common command sets. This appendix provides a reference fo r each command in the command line interface for the SANbox SSP. The commands provide the same functions as the SANbox SSP Management GUI. Y ou can[...]

  • Page 82

    B – Command Reference Command Line Interface (CLI) Overview B-2 SN0054628-00 A Q B.1.2 Command Synt ax and Command Completion The CLI command synt ax is as follows: command keyword [value] keyword [value1] [value2] The command is followed by one or more keywords. Consider the following rules and conventions: ■ Commands and keywords are case sen[...]

  • Page 83

    B – Command Reference Command Line Interfa ce (CLI) Overview SN0054628-00 A B-3 Q In addition, you can get a list of leg al fiel ds at any point in the command lin e. For example if you type show user , and then press the T ab key , a list of existing users is returned. The completion feature in the CLI also vali dates previously typed input. If [...]

  • Page 84

    B – Command Reference Accessing the CLI B-4 SN0054628-00 A Q B.2 Accessing the CLI Once the management port (labeled on the port side of SANbox SSP) has been properly configured wi th an IP address, a user can telnet to the SANbox SSP using a web browser or st andard telnet application. Af ter successful bootup, the management port is available f[...]

  • Page 85

    B – Command Reference Accessing the CLI SN0054628-00 A B-5 Q 2. Click T elnet Console to run a HyperT erminal session. The following screen displays (see Figu re B-2) : Figure B-2. T elnet Console Login Screen Log in with the default login and p assword. NOTE: QLogic recommends that you change the default p a ssword. If you have not already done [...]

  • Page 86

    B – Command Reference Accessing the CLI B-6 SN0054628-00 A Q The following menu options d isplay (see Figure B-3) : Figure B-3. T elnet Console Menu Options 3. Enter commands into the telnet window to begin managing the SANbox SSP with the CLI commands. B.2.1 Users and Group s The SANbox SSP provides two built -in users and two built-in group s: [...]

  • Page 87

    B – Command Reference Accessing the CLI SN0054628-00 A B-7 Q T able B-2 summ arizes th e featu res of t he built-in users and built-in groups. T able B-2. Built-In Users and Groups Built-in Users Built-i n Group s Default Password View Syst em Configurat ion and S t atus Create/Delete Users and Modify Eths/Port s/Users kadmin Administrator kahuna[...]

  • Page 88

    B – Command Reference Commands B-8 SN0054628-00 A Q B.3 Commands Clear Command Clears the screen of text. Synt ax clear Create User Command Creates a new user in the spe cified group, or views user se ttings. The groups defined for SANbox SSP are Administrator and Monitor . When new users are added, they get the same p ermissions as the existing [...]

  • Page 89

    B – Command Reference Commands SN0054628-00 A B-9 Q See Also "Create User Command" on p age B-8 "Disable User Command" on p age B-10 "Enable User Command" on p age B-1 1 "Show User Command" on page B-27 "Show Users Command" on page B-27 Disable Eth Command SANbox SSP includes three Ethernet connec[...]

  • Page 90

    B – Command Reference Commands B-10 SN0054628-00 A Q See Also "Enable Port Command" on p age B-1 1 "Modify Port Command" on page B-14 "Modify Ports Command" on p age B-15 "Show Port Command" on p age B-23 "Show Ports Co mmand" on p age B-24 Disable snmpv3 Command This command does not turn of f Si[...]

  • Page 91

    B – Command Reference Commands SN0054628-00 A B-11 Q See Also "Disable Eth Command" on p age B-9 "Modify Eth Command" on page B-13 "Show Eth Command" on p age B-21 "Show Eths Command" on page B-22 Enable Port Command Enables the specified Fibre Channel port numb er so that it can send and receive Fibre Chan[...]

  • Page 92

    B – Command Reference Commands B-12 SN0054628-00 A Q Notes Only users belonging to the Administrator group can add, delete, and disable/enable users, and the current u ser cannot be disabled or deleted. See Also "Disable User Command" on p age B-10 "Modify User Command" on p age B-16 "Show User Command" on page B-27 [...]

  • Page 93

    B – Command Reference Commands SN0054628-00 A B-13 Q Help Commands Provides a list of the first-level commands availa ble in this command line interface. Synt ax help commands See Also "Help Command" on p age B-12 Modify Date Command Sets the syste m date and time. Synt ax modify date [MM/DD/YYYY hh:mm:ss] Keywords modify date [MM/DD/YY[...]

  • Page 94

    B – Command Reference Commands B-14 SN0054628-00 A Q Notes If you are connected through th e management port, modifying t he MGMT Ethernet terminates any active network GUI and CLI sessions, requiring relogin. If you are using the CLI on the serial cons ole, the connection is not disrupted. See Also "Disable Eth Command" on p age B-9 &q[...]

  • Page 95

    B – Command Reference Commands SN0054628-00 A B-15 Q maxframesize is not a keyword f or this command because all port s must share the same frame size. See Also "Disable Port Command" (pa ge B-9) "Enable Port Command" (p age B-1 1) "Modify Ports Command" (p age B-15) "Reset Port Command" (page B-17) "S[...]

  • Page 96

    B – Command Reference Commands B-16 SN0054628-00 A Q speed [port speed] NEGOTIATE , 1G , 2G Notes Y ou must restart the system for port ca pability , port speed, or frame size changes to take ef fect. See Also "Disable Port Command" on p age B-9 "Enable Port Command" on p age B-1 1 "Modify Ports Command" on p age B-1[...]

  • Page 97

    B – Command Reference Commands SN0054628-00 A B-17 Q See Also "Disable User Command" on p age B-10 "Enable User Command" on p age B-1 1 "Modify User Command" on p age B-16 "Show User Command" on page B-27 "Show Users Command" on page B-27 Quit Command Exits this command line interface session, ter[...]

  • Page 98

    B – Command Reference Commands B-18 SN0054628-00 A Q Rest art snmp Command S tops and the n restart s the Simple Ne twork Management Protocol process. Synt ax rest art snmp Set Community Command Changes the name of the community string. T he community string for SANbox SSP is public . Synt ax set community [community name] Keywords set community [...]

  • Page 99

    B – Command Reference Commands SN0054628-00 A B-19 Q serial_num Indicates the serial num ber for this SANbox SSP. Examples show chassis part_num show chassis MAC_base_address orig_mfg_date show chassis orig_mfg_date serial_num Show Community C ommand Returns the name of the community string an d whether the string is read-only or read-write. The [...]

  • Page 100

    B – Command Reference Commands B-20 SN0054628-00 A Q dump Shows cumulative system debug informat ion. fcptstate Provides the state of the SCSI target driver . fcsexch Provides per port FCS exc hange allocation diagnostic. fcsluns FCS LUN discovery . Local port database of remote port s with LUNs per remote port. fcsstate Provides a summary table [...]

  • Page 101

    B – Command Reference Commands SN0054628-00 A B-21 Q pscs Provides a list of the PSCs registered by the application . pscstats Provides statistics for each PSC registered by the application, such as total reads and writes issued on the PSC by the SANbox SSP software. top Shows CPU activity by task. wwn Shows the list of Wo rld Wide Port Names for[...]

  • Page 102

    B – Command Reference Commands B-22 SN0054628-00 A Q See Also "Disable Eth Command" on p age B-9 "Enable Eth Command" on p age B-10 "Modify Eth Command" on page B-13 "Show Eths Command" on page B-22 Show Eths Command Returns the configuration — ip address, subnet mask, and gateway — for the three Ethern[...]

  • Page 103

    B – Command Reference Commands SN0054628-00 A B-23 Q Show Fans Command Displays the status, either OK or Erro r , and the RPM for all 10 fans in the SANbox SSP. Synt ax show fans Notes If the fan is a power supply fan (Fan 1 and Fan 3), the RPM is not available. The RPM displays as 0 if the fan is not op erational; as 1 if the fan is operational.[...]

  • Page 104

    B – Command Reference Commands B-24 SN0054628-00 A Q Keywords show port [port number] An integer 1-8 for SANbox 8200- 08 SSP/SANbox 8202-08 SSP or 1-16 for SANbox 8202-16 SSP to indicate the Fibre Channel port. show port * * indicates all Fibre Channel port s on the SANbox SSP. Examples Here is the output for port 1 on a demonstratio n system aft[...]

  • Page 105

    B – Command Reference Commands SN0054628-00 A B-25 Q Speed - Configured: NEGOTIATE Actual: 1G Class - Capabilities: ['THREE'] Max Frame Size (in bytes): 2048 See Also "Disable Port Command" on p age B-9 "Enable Port Command" on p age B-1 1 "Modify Port Command" on page B-14 "Modify Ports Command" [...]

  • Page 106

    B – Command Reference Commands B-26 SN0054628-00 A Q Show p ss Command Returns the status (Error or OK) and vo ltage in formation for each of the two power supplies on the SANbox SSP. Synt ax show p ss Notes When looking at the fan side of the SA Nbox SSP, power supply 1 is on the right side, and power supply 2 is on the lef t side. See Also &quo[...]

  • Page 107

    B – Command Reference Commands SN0054628-00 A B-27 Q Show Therms Command Returns the st atus, current temperature in Celsius and Fahrenhe it, and the minimum and maximum thresholds for each of the seven t hermometers in the SANbox SSP. Synt ax show therms See Also "Show Therm Command" on p age B-26 Show T imezone Command Shows the time [...]

  • Page 108

    B – Command Reference Commands B-28 SN0054628-00 A Q See Also "Disable User Command" on p age B-10 "Enable User Command" on p age B-1 1 "Modify User Command" on p age B-16 "Show Groups Comma nd" on pag e B-23 "Show User Command" on page B-27 Show V olt age Command Returns the nominal and actual vo[...]

  • Page 109

    SN0054628-00 A Glossary-1 Glossary Active Boot Set The boot set used to sup ply system software in a running system. Active/Active RAID A storage device that present s volumes on multiple ports, an d the volumes are simultaneou sly active on all ports. See also Active Path , Passive Path , and In Use Path . Active/Passive RAID A storage device that[...]

  • Page 110

    Glossary-2 SN0054628-00 A Glossary Q Failover When an in-use p ath fails, if another active path is a vailable, it is automatically used. When all active p aths have failed, a set of passive p aths can be made active and used. See also Active Path , In Use Path , and Passive Path . In an active/passive configuration, the term failover usually refer[...]

  • Page 111

    SN0054628-00 A Glossary-3 Glossary Q SCSI Personality A storage device profile that you assign to a user-defined host in the SVM GUI. For more information, see "T o create a user defined host (UDH) and set the SCSI personality:" on p age 5-9 . Secondary Path For an active/passive device , the set of paths that are p assive by default. See[...]

  • Page 112

    Glossary-4 SN0054628-00 A Glossary Q Virtual Disk A SCSI disk device, presented by an SSP to one or more initiators, that maps to one or more physical disks. Also called virtual volume. Virtual V olume S toreAge-specific term for a virtual disk. WWNN World W ide Node Name, the globally unique identifier for a system containing Fibre Channel ports. [...]

  • Page 113

    SN0054628-00 A Index-1 Index A accessing SANbox SSP for the first time 3-7 accessing the CLI through the serial console port 3-7 configuring terminal settings on the host computer 3-7 modifying Ethernet settings for remote access 3-8 powering up 3-7 audience 1-2 B BACK-END STORAGE NOT FOUND (F ABRIC/LOOP) problem statement 7-2 BACK-END STORAGE NOT [...]

  • Page 114

    SANbox 8200 Series Storage Service s Platform Installation and Configuration Guide for StoreAge SVM Q Index-2 SN0054628-00 A Enable User command B-11 environment al specifications A-3 Ethernet changing port IP address 2-9 port connection 2-9 SANbox SSP Management GUI system panel 4-9 settings for remote access 3-8 Exit command B-12 F failing back 5[...]

  • Page 115

    SANbox 8200 Series Storage Ser vices Platform Installation and Configuration Guide for Store Age SVM Q SN0054628-00 A Index-3 O overview SANbox SSP 2-3 S toreAge SVM 2-1 P package con tents 3-2 pas sw o rd changing B-5 default CLI login and p assword B-4 default T elnet login and password B-5 performance characteri stics specifications A- 1 port co[...]

  • Page 116

    SANbox 8200 Series Storage Service s Platform Installation and Configuration Guide for StoreAge SVM Q Index-4 SN0054628-00 A rack mount 3-5 specifications A-1 transceivers 6-7 SANbox SSP Maintenance Mode image 6-1 SANbox SSP Management GUI 4-1 downloading the GUI 4-3 functions 4-6 initiating a telnet session 4-12 installing Java W ebS tart 4-2 logg[...]

  • Page 117

    SANbox 8200 Series Storage Ser vices Platform Installation and Configuration Guide for Store Age SVM Q SN0054628-00 A Index-5 T task roadmap of setup t asks 3-1 technical support 1-6 availability 1-7 before contacting 1-6 Te l n e t accessing CLI 4-5 initiating a session from the SANbox SSP Management GUI 4-12 using the web browser B-4 trace file 1[...]

  • Page 118

    SANbox 8200 Series Storage Service s Platform Installation and Configuration Guide for StoreAge SVM Q Index-6 SN0054628-00 A Notes[...]