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Table of contents for the manual
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Page 1
R www .quadrafi re.com 250-7251G August 20, 2009 CASTILE PELLET INSERT O-T L T ested and Listed by Portland Oregon USA OMNI-T est Laboratories, Inc. C US Owner ’ s Manual Installation and Operation 810-02901 (MBK) 810-03201 (PMH) CASTINS-CSB CASTINS-CWL Models: WA R NING Please read this entire manual before installation and use of this pellet f[...]
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Page 2
Page 2 250-7251G August 20, 2009 R Castile Pellet Insert Hearth & Home T echnologies welcomes you to our tradition of excellence! In choosing a Quadra-Fire appliance, you have our assurance of commitment to quality , durability , and performance. This commitment begins with our research of the market, including ‘V oice of the Customer ’ con[...]
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Page 3
R August 20, 2009 250-7251G Page 3 Castile Pellet Insert Safety Alert Key: • DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury . • W ARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury . • CAUTION! Indicates a hazardous situation which, if not[...]
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Page 4
Page 4 250-7251G August 20, 2009 R Castile Pellet Insert 1 Listing and Code Approvals A. Appliance Certifi cation C. Glass Specifi cations E. BTU & Effi ciency Specifi cations This appliance is equipped with 5mm ceramic glass. Replace glass only with 5mm ceramic glass. Please contact your dealer for replacement glass. NO TE : Th is i ns ta [...]
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Page 5
R August 20, 2009 250-7251G Page 5 Castile Pellet Insert 2 Getting Started A . Design, Installation & Location Considerations Warning! Risk of Fire Damaged parts could impair safe ope rat ion . Do NOT inst all damag ed, incom ple te or subs titute components. 1. Appliance Location NOTICE: Check building codes prior to installation. • Installa[...]
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Page 6
Page 6 250-7251G August 20, 2009 R Castile Pellet Insert L o cation of the appliance and chimney will affect performance. • Inst all throug h the warm airs pace enclo sed by the buildi ng envelope. This helps to produce more draft, especially during lighting and die-down of the fi re. • Penetrate the highest part of the roof. This minimizes th[...]
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Page 7
R August 20, 2009 250-7251G Page 7 Castile Pellet Insert G. Inspect Appliance & Components and Pre-Use Check List Reciprocating Saw Hammer Phillips Screw driver T ape Measure Plumb Line Level Framing Material Hi-temp Caulking Material Gloves Safety Glasses Framing Square Electric Drill & Bits (1/4”) 1/4” Self-T apping Screws May also ne[...]
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Page 8
Page 8 250-7251G August 20, 2009 R Castile Pellet Insert 3 Dimensions and Clearances A. Appliance Dimensions Figure 8.2- Front V iew Figure 8.1 - T op View Figure 8.3 -Side V iew 13-1/16 in. (332mm) 10-3/16 in. (259mm) 24-3/4 in. (629mm) 9-13/16 in. (249mm) 2.0 in. (51mm) 24-3/16 in./ (614mm) 19.0 in. (483mm) 12-3/4 in. (324mm) 9-3/16 in. (234mm) 3[...]
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Page 9
R August 20, 2009 250-7251G Page 9 Castile Pellet Insert A C B B C E D Fire Risk. Comply with all minimum clearances to combustibles as specifi ed. W ARNING Failure to comply may cause house fi re. NOTE: • Illustrations refl ect typical installations and are FOR DESIGN PURPOSES ONL Y . • Illustrations/diagrams are not drawn to scale. • Act[...]
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Page 10
Page 10 250-7251G August 20, 2009 R Castile Pellet Insert A B C D E. Minimum Opening for Masonry and Zero Clearance Fireplaces Inches Millimeters A Insert side to combustible side wall 0 0 B Insert top to mantel 12 305 C Insert top to face trim 0 0 D Insert side to face trim 0 0 Location Inches Millimeters A Rear Width 23-7/16 595 B Depth 18 for Ze[...]
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Page 11
R August 20, 2009 250-7251G Page 1 1 Castile Pellet Insert Mark area of floor to cut Starter hole Use 2 x 4 from insert packaging to support insert Keep sharp edge of metal floor away from power cord F . Removing Metal Floor of Factory-Built Firebox • The fi rebrick (refractory), glass doors, screen rails, screen mesh and log grates can be remov[...]
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Page 12
Page 12 250-7251G August 20, 2009 R Castile Pellet Insert • T h e fireplace must not be altered, except for the exceptions listed below . Do not removal the bricks and mortar from the existing fi replace. The following modifi cations are premissible: • Removal of damper or locked in open position • Removal of smoke shelf or baffl e • Rem[...]
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Page 13
R August 20, 2009 250-7251G Page 13 Castile Pellet Insert Do not terminate vent in any enclosed or semi-enclosed area such as a carport, garage, attic, crawl space, under a sun deck or porch, narrow walkway or closely fenced area, or any location that can build up a concentration of fumes such as a stairwell, covered breezeway , etc. CAUTION 4 V en[...]
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Page 14
Page 14 250-7251G August 20, 2009 R Castile Pellet Insert Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage. Refer to the owner ’ s information manual provided with this ap pli - anc e. For as sis tan ce or add iti ona l i nfo rma tio n c ons ult a qualifi ed installer , service agency or y[...]
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Page 15
R August 20, 2009 250-7251G Page 15 Castile Pellet Insert 5 V enting Systems NOTE: In Canada, where passage through a wall or partition of combustible construction is desired, the installation shall conform to CAN/CSA-B365. Figure 15.1 Fire Risk. Inspection of Chimney: • Masonry chimney must be in good condition. • Meets minimum standard of NFP[...]
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Page 16
Page 16 250-7251G August 20, 2009 R Castile Pellet Insert NOTE: Check clearances carefully for this type of instal- lation to ensure adequate room for outside air venting. Check building codes prior to installation. • Installation MUST comply with local, regional, state and national codes and regulations. • Consult local building, fi re offi [...]
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Page 17
R August 20, 2009 250-7251G Page 17 Castile Pellet Insert 6 Mobile Home 1. A n outsi de air inle t mu st be provi ded for the com bust ion air and must remain clear of leaves, debris, ice and/or snow . It must be unrestricted while the appliance is in use to prevent room air starvation which causes smoke spill age. Smoke spillag e can also set off [...]
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Page 18
Page 18 250-7251G August 20, 2009 R Castile Pellet Insert 7 Appliance Set-Up B. Leveling System Figure 18.4 A. Reversible T op or Rear Flue Adapter The back legs are adjustable to allow for customized fi t into zero clearance boxes. 1. Loosen 2 top screws and remove 2 bottom screws. 2. Adjust leg to desired height. Leg can slide up (shorter) or do[...]
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Page 19
R August 20, 2009 250-7251G Page 19 Castile Pellet Insert C. Outside Air Kit Instructions Parts Included in Kit: 1 piece of 2 inch x 3 ft. fl ex hose, 2 hose clamps, 1 collar assembly , 1 termination cap assem- bly , 1 air intake channel, 1 trim ring, fasteners. NOTE: Discard air intake channel, it is not used on this appliance. 1. Attach collar a[...]
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Page 20
Page 20 250-7251G August 20, 2009 R Castile Pellet Insert Install Sides First Install Front Last Bend top and bottom tabs toward inside NOTE: Manually pre-shape sides before installing T urn right side up and attach top cast rin g Zero Clearance Panel Extension Alignment Hole Cast Trim Footer Panel Leg Base Plate Only Installation Parts Needed : (1[...]
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Page 21
R August 20, 2009 250-7251G Page 21 Castile Pellet Insert E. Panel Set And Cast T rim Set 1. Screw panels together 2. Bend tabs down 1. Screw panels together 3. Install Cast Trim Header 2. Bend tabs down Mounting tabs on each panel leg to match up with slots on insert. Included in Panel Kit: (2) side panels, left and right; (1) panel top; (1) faste[...]
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Page 22
Page 22 250-7251G August 20, 2009 R Castile Pellet Insert 1. Open the hinged cast face and open the glass door assembly . 2. Positioning the logs. Place the right rear log as shown. There is a notch in the bottom of the log for clearance for the thermocou- ple and thermocouple cover (ceramic protection tube). Figure 22.1 Continue placing the last 3[...]
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Page 23
R August 20, 2009 250-7251G Page 23 Castile Pellet Insert 1 . A 12 volt AC thermostat is required to operate this pel let appliance. Y ou may use the included wall mount thermostat or purchase an optional programmable thermostat or remote control. The included thermostat is equipped with an adjustable heat anticipator . The current rating is .05 am[...]
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Page 24
Page 24 250-7251G August 20, 2009 R Castile Pellet Insert 8 Operating Instructions A. Fuel Size, Material and Storage 1. Wood Pellets Fuel pellets are made from sawdust or wood by-products. If the source material is hardwood, they can have a higher mineral content, creating more ash. Fuels containing bark will also have higher ash content. Minerals[...]
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Page 25
R August 20, 2009 250-7251G Page 25 Castile Pellet Insert B. General Operating Information 1. Thermostat Calls For Heat The app lian ce is lik e m ost mod ern fur nac es; whe n the th erm ostat calls for heat, your appliance will automatically light and deliver heat. When the room is up to temperature and the thermostat is satisfi ed, the red call[...]
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Page 26
Page 26 250-7251G August 20, 2009 R Castile Pellet Insert The fuel adjustment control rod is factory set, and should be adequate for most fuels. The set screw is located at the bottom of the hopper and set loose at the factory so the fuel adjustment control rod will slide by only loosening the wing nut. Do not re-tighten bottom set screw . However,[...]
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Page 27
R August 20, 2009 250-7251G Page 27 Castile Pellet Insert H. Frequently Asked Questions Odors and vapors released during initial operation. • Curing of high temperature paint. • Open windows for air circulation. Odors may be irritating to sensitive individuals. CAUTION ISSUES SOLUTIONS 1. Metallic noise. 1. Noise is caused by metal expanding an[...]
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Page 28
Page 28 250-7251G August 20, 2009 R Castile Pellet Insert 9 T roubleshooting With proper installation, operation, and maintenance your appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualifi ed service person in the diagnosis of a problem and the corrective action to be[...]
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Page 29
R August 20, 2009 250-7251G Page 29 Castile Pellet Insert Symptom Possible Cause Corrective Action Slow or smoky start-up (Cont’d ) Dirty exhaust and/or venting system. Check for ash build up in appliance, including behind rear panels, fi rebox, heat exchanger , exhaust blower and venting. Feed system fails to start. Out of fuel. #2 snap disc ma[...]
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Page 30
Page 30 250-7251G August 20, 2009 R Castile Pellet Insert Symptom Possible Cause Corrective Action Convection blower fails to start. No call light. #1 snap disc defective. Blower not plugged in. Blower is defective. Control box is defective. Defective control box. Replace snap disc. Check that blower is plugged into wire har- ness. Replace blower .[...]
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Page 31
R August 20, 2009 250-7251G Page 31 Castile Pellet Insert 10 Maintaining & Servicing Y our Appliance C. General Maintenance & Cleaning 1. T ypes of Fuel Dependi ng on the type of fuel you are burning will dictate how often you have to clean your fi repot. If the fuel you are burning has a high dirt or ash content or you are burning shelled[...]
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Page 32
Page 32 250-7251G August 20, 2009 R Castile Pellet Insert 3. Cleaning Firepot with Cleaning Rod & Firepot Scraper • Frequency: Daily or more often as needed • By: Homeowner a. The appliance must be in complete shutdown and cool and the exhaust blower off. If you are just cleaning the fi repot, there is no need to unplug the appliance. b. P[...]
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Page 33
R August 20, 2009 250-7251G Page 33 Castile Pellet Insert 8. Cleaning Beneath Heat Exchanger • Frequency: Monthly or after burning 1 ton of fuel • By: Homeowner a. Be sure the appliance is allowed to cool, has been unplugged and the exhaust blower is off b. A more thorough cleaning is needed to remove the excess ash that is left behind from the[...]
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Page 34
Page 34 250-7251G August 20, 2009 R Castile Pellet Insert 12. Cleaning the Glass • Frequency: When clear view of the fi repot becomes obscure • By: Homeowner a. Appliance must be completely cool before cleaning glass. b. Use a damp paper towel or any non-abrasive glass cleaner . Wipe off with dry towel. 10. Cleaning the Hopper • Frequency: M[...]
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Page 35
R August 20, 2009 250-7251G Page 35 Castile Pellet Insert 17. Preparing Firebox for Non-Burn Season • Frequency: Y early • By: Homeowner a. Be sure the appliance is allowed to cool, has been unplugged and the exhaust blower is off. b. Remove all ash from the fi rebox and vacuum thoroughly . c. Paint all exposed steel, including cast-iron. • [...]
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Page 36
Page 36 250-7251G August 20, 2009 R Castile Pellet Insert E. Igniter Replacement a. S hut dow n the app li anc e b y turn ing d own th e ther mos t at and let the appliance completely cool down . After the appliance has cooled down, unplug it and remove the ash pan. b. The wire leads to the igniter are connected to the wire harness with 1/4 inch (6[...]
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Page 37
R August 20, 2009 250-7251G Page 37 Castile Pellet Insert Re-installing Baffl e & Brick Set 1. Place right brick in behind the right bracket, and then slide to the left so the tabs are behind the center brick. Figure 37.4 2. The brick will be fl ush against the back wall and notches exposed in the side bracket. Figure 37.5. 3. Lift slightly a[...]
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Page 38
Page 38 250-7251G August 20, 2009 R Castile Pellet Insert Figure 38.1 Figure 38.2 Hook on left side T ab on right side Figure 38.3 Figure 38.4 Figure 38.5 Lift brick, p ull forward at an angle and dr op down into notch es Re-installing Baffl e & Brick Set (Cont’d)[...]
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Page 39
R August 20, 2009 250-7251G Page 39 Castile Pellet Insert 1 1 Reference Materials 7. Heat Exchangers The heat exchangers transfer heat from the exhaust system into convection air . There are 2 clean out rods located under the heat exchangers. 8. Heat Output Switch The heat output switch is located on the lower right side of fi rebox, behind the ri[...]
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Page 40
Page 40 250-7251G August 20, 2009 R Castile Pellet Insert 16. Snap Disc #1 (Convection Blower) 1 10°F Sn a p di sc #1 is lo cat ed beh ind the right cas t side of the fi r ebo x above the red call light. There are 2 purple wires connected to it. This snap disc turns the convection blower on and of f as needed. Power is always present at snap disc[...]
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Page 41
R August 20, 2009 250-7251G Page 41 Castile Pellet Insert B. Component Locations Figure 41.2 - Cleaning Rods & Heat Exchanger T ubes Figure 41.1 - Blowers & Feed Motor Figure 41.3 Feed Motor Exhaust Blower Convection Blower CLEANING RODS 10 Heat Exchanger T ubes Control Box Junction Box Reset Button Heat Output Switch Power Cord Outlet Ther[...]
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Page 42
Page 42 250-7251G August 20, 2009 R Castile Pellet Insert C. Exploded Drawing Figure 42.2 1 2 3 4 5 6 7 8 9 10 1 1 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 7025-006 3-24-09[...]
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Page 43
R August 20, 2009 250-7251G Page 43 Castile Pellet Insert D. Service Parts and Accessories When requesting service or replacement parts for your appliance please provide model number and serial number . All parts listed may be orderd from an authorized dealer . IMPORT ANT : THIS IS DA TED INFORMA TION T o order the entire assembly , order the top l[...]
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Page 44
Page 44 250-7251G August 20, 2009 R Castile Pellet Insert Gasket, T adpole, 3/8 Qty: 10 Ft., Field cut to size 842-5130 Y Glass Assembly 17-1/in. W x 1 1-5/8 in. H 7001-038 Y Hinge, Female 450-2910 Retainer , Rope 7001-192 T ape, Door Corner Qty: 1 Ft., Field cut to size SRV7027-227 17 Door Latch Assembly 413-5200 18 Heating Element Assembly 18” [...]
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Page 45
R August 20, 2009 250-7251G Page 45 Castile Pellet Insert T o order the entire assembly , order the top line part number only . T o order an individual part from an assembly , order the part(s) listed in the indented portion. HOW TO ORDER Stocked at Depot Item Description Comments Part Number Ash Catcher 414-0150 Plate, Ash Cleanout 7001-186 Bracke[...]
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Page 46
Page 46 250-7251G August 20, 2009 R Castile Pellet Insert T o order the entire assembly , order the top line part number only . T o order an individual part from an assembly , order the part(s) listed in the indented portion. HOW TO ORDER Stocked at Depot Item Description Comments Part Number ACCESSORIES Adjustable Hearth Support 12 in x 50 in, 2-1[...]
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Page 47
R August 20, 2009 250-7251G Page 47 Castile Pellet Insert T o order the entire assembly , order the top line part number only . T o order an individual part from an assembly , order the part(s) listed in the indented portion. HOW TO ORDER Stocked at Depot Item Description Comments Part Number Header Matte Black 414-71 10MBK Porcelain Mahogany 414-7[...]
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Page 48
Page 48 250-7251G August 20, 2009 R Castile Pellet Insert Date of Service Performed By Description of Service E. Service And Maintenance Log[...]
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Page 49
R August 20, 2009 250-7251G Page 49 Castile Pellet Insert Date of Service Performed By Description of Service E. Service And Maintenance Log (Cont’d)[...]
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Page 50
Page 50 250-7251G August 20, 2009 R Castile Pellet Insert F . W arranty Policy[...]
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Page 51
R August 20, 2009 250-7251G Page 51 Castile Pellet Insert[...]
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Page 52
R Hearth & Home T echnologies 1445 North Highway Colville, W A 991 14 Division of HNI INDUSTRIES 250-7251G August 20, 2009 Page 52 CONT ACT INFORMA TION : Please contact your Quadra-Fire dealer with any questions or concerns. For the number of your nearest Quadra-Fire dealer please visit our web site at www .quadrafi re.com This product may be[...]