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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Quadra-Fire VOYAGEUR-MBK, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Quadra-Fire VOYAGEUR-MBK one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Quadra-Fire VOYAGEUR-MBK. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Quadra-Fire VOYAGEUR-MBK should contain:
- informations concerning technical data of Quadra-Fire VOYAGEUR-MBK
- name of the manufacturer and a year of construction of the Quadra-Fire VOYAGEUR-MBK item
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- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Quadra-Fire VOYAGEUR-MBK alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Quadra-Fire VOYAGEUR-MBK, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Quadra-Fire service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Quadra-Fire VOYAGEUR-MBK.
Why one should read the manuals?
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After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
R www .quadrafi re.com 7063-173D November 22, 201 1 DO NOT DISCARD THIS MANUAL CAUTION • Important operating a n d m a i n t e n a n c e instructions included. • Leave this manual with p a r t y r e s p o n s i b l e f o r use and operation. • Re ad , und er st a nd a nd follow these instructions for safe installation and operation. ?[...]
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Page 2
Page 2 7063-173D November 22, 201 1 R VOY AGEUR Wood Insert Serial Number Model Name T est Lab & Report Number Mfg Date Hearth & Home T echnologies welcomes you to our tradition of excellence! In choosing a Quadra-Fire appliance, you have our assurance of commitment to quality , durability , and performance. This commitment begins with our [...]
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Page 3
November 22, 201 1 7063-173D Page 3 VOY AGEUR Wood Insert R Congratulations ............................................................... 2 Sample of Safety/Serial Number Label ........................... 2 Warranty Policy ............................................................... 4-5 Section 1: Listing and Code Approvals A. Appliance Certi?[...]
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Page 4
Page 4 7063-173D November 22, 201 1 R VOY AGEUR Wood Insert W arranty Policy[...]
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Page 5
November 22, 201 1 7063-173D Page 5 VOY AGEUR Wood Insert R[...]
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Page 6
Page 6 7063-173D November 22, 201 1 R VOY AGEUR Wood Insert 1 Listing and Code Approvals The Quadra-F ire VOY AGEUR meets the U.S. Environmenta l Protection Agency’s 1990 particulate emission standards. A. Appliance Certifi cation C. Glass Specifi cations D. BTU & Effi ciency Specifi cations This stove is equipped with 5mm ceramic glass. [...]
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Page 7
November 22, 201 1 7063-173D Page 7 VOY AGEUR Wood Insert R 2 O perating Inst ruct ions W ARNING! DO NOT operate appliance before reading and understanding operating instructions. Failure to operate appliance according to operating instructions could cause fi re or injury . User Guide A. Y our Wood Appliance W ARNING Hot glass will cause burns. ?[...]
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Page 8
Page 8 7063-173D November 22, 201 1 R VOY AGEUR Wood Insert B. Fire Safety T o provide reasonable fi re safety , the following should be given serious consideration: 1. In sta ll at le ast o ne sm oke d ete cto r on eac h fl oor of yo u r h om e to e ns u re yo u r s a fe t y . Th ey s ho u ld b e lo cat ed awa y f rom th e he at ing ap pli an ce[...]
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Page 9
November 22, 201 1 7063-173D Page 9 VOY AGEUR Wood Insert R F . Burning Process In recent years there has been an increasing concern about air quality . Much of the blame for poor air quality has been placed on the burning of wood for home heating. In order to improve the situation, we at Quadra-Fire have deve lope d clea ner- burn ing w ood app li[...]
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Page 10
Page 10 7063-173D November 22, 201 1 R VOY AGEUR Wood Insert H. Air Controls 1. Start-Up Air Control The function of the Start-Up Air Control is to activate the Auto- matic Combustion Control system (ACC). • Push the Start-Up Air Control all the way back until it stops and then pull forward to the front of the appliance until it stops. Figure 10.[...]
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Page 11
November 22, 201 1 7063-173D Page 1 1 VOY AGEUR Wood Insert R I. Burn Rates and Operating Effi ciency For maximum operating effi ciency 1. Burn dry , well-seasoned wood. 2. Follow these burn rate instructions below and refer to Figure 1 1.1. *NOTE: These are guidelines. Actual settings may vary with type of wood, chimney draft, altitude and other[...]
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Page 12
Page 12 7063-173D November 22, 201 1 R VOY AGEUR Wood Insert CORRECT POSITION INCORRECT POSITIONS Improper baffl e placement may cause: • Overheating of fi rebox • Overheating the chimney Baffl e must be placed properly (see instructions) Replace baffl e if damaged or missing. W ARNING Fire Risk J. Correct Baffl e & Blanket Placement C[...]
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Page 13
November 22, 201 1 7063-173D Page 13 VOY AGEUR Wood Insert R K. Building A Fire Before lighting your fi rst fi re in the appliance: 1. C on fi rm t he ba ffl e a n d ce ra m ic bla nk e t ar e c or re ct l y positioned. They should be even with the front tube and resting on all tubes. See page 12. 2. Remove all labels from glass. There are many[...]
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Page 14
Page 14 7063-173D November 22, 201 1 R VOY AGEUR Wood Insert M. W ood Fuel Moisture Seasoned Wood • Cut logs to size • Split to 6 inches (152 mm) or less in diameter • Air dry to a moisture content of not more than 20% - Soft wood - about nine months to dry - Hard wood - about eighteen months to dry Soft woods Hard woods • Douglas Fir • O[...]
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Page 15
November 22, 201 1 7063-173D Page 15 VOY AGEUR Wood Insert R O. Blower Operating Instructions 1. Initial (cold) startup: Open both controls fully by rais- ing the Burn Rate Air Control all the way up until it stops and PUSH the Start-up Air Control back until it stops. The blower tends to cool the appliance. Leave the blower off until the burn is w[...]
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Page 16
Page 16 7063-173D November 22, 201 1 R VOY AGEUR Wood Insert R. Opacity (Smoke) Opacity is the measure of how cleanl y yo ur ap pliance is burning. Opacity is measured in percent: • 100% opacity is when an object is totally obscured by the smoke column from a chimney , and • 0% opacity means that no smoke column can be seen. As you bec ome fami[...]
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Page 17
November 22, 201 1 7063-173D Page 17 VOY AGEUR Wood Insert R S. Quick Start Guide Note: This are generic drawings and may not represent your specifi c model. The stove is ready for normal operation. 1 2 3 5 6 7 FIRST FIRE ITEMS NEEDED: 10 Pieces of Newspaper , 10-20 Pieces of Dry Kindling and a Few Pieces of Dry Split Wood. HIGH LOW Push In and th[...]
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Page 18
Page 18 7063-173D November 22, 201 1 R VOY AGEUR Wood Insert • Frequency: When ash reaches the top of the brick covers (should not spill over covers). Leave 1/4 inch (6mm) of ash in the bottom of the firebox. • By: Homeowner A. Disposal of Ashes • Place ashes in a metal container with a tight-fi tting lid. • Th e cl ose d co nt ai ne r sh [...]
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Page 19
November 22, 201 1 7063-173D Page 19 VOY AGEUR Wood Insert R • Frequency: As desired • By: Homeowner • Clean glass with a non-abrasive glass cleaner . Abrasive cleaners may scratch and cause glass to crack. • If the deposits on the glass are not very heavy , normal g l a s s c l e a n e r s w o r k w e l l . H e a v i e r d e p o s i t s m [...]
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Page 20
Page 20 7063-173D November 22, 201 1 R VOY AGEUR Wood Insert Note: These are generic drawings and may not represent your specifi c model. Baffle Blanket Latch Cam Spacing Washers Baffl e & Blanket Optional Blower Chimney System Firebrick & Ash Removal Door & Glass Assemblies Door Handle Frequency MONTHL Y or After Every Cord of Wood B[...]
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Page 21
November 22, 201 1 7063-173D Page 21 VOY AGEUR Wood Insert R 4 T roubleshooting Gu ide With proper installation, operation, and maintenance your woodstove will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist you or a qualifi ed service person in the diagnosis of a problem and the correc[...]
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Page 22
Page 22 7063-173D November 22, 201 1 R VOY AGEUR Wood Insert 5 S er vice Par t s Replacement A. Glass Replacement (Replace with 5mm ceramic glass only) 1 . Ensure that the fi re is out an d the applianc e is c ool to the touch. 2. Protect a tab le or counter top with padding o r towels. Protect your hands and wear gloves to prev e nt injur y . 3. [...]
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Page 23
November 22, 201 1 7063-173D Page 23 VOY AGEUR Wood Insert R D. Blower Replacement 1. The grille on the blower access assembly is hinged. Swing the grille downward to expose the 2 screws. Figure 23.1. 2. Remove the 2 screws from the blower access assembly and slide assembly away from the appliance. 3. Disconnect the wires from the blower . 4. Remov[...]
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Page 24
Page 24 7063-173D November 22, 201 1 R VOY AGEUR Wood Insert Figure 24.1 F . Baffl e & Ceramic Blanket Removal 1. Remov e a ll a sh from the fi rebox, a nd e xtingu ish all hot embers before disposal into a metal container . 2. It i s e a si e r to r em o ve b ot h ba f fl e b o ar d s a n d c e ra m ic blanket after the tube channel assembl[...]
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Page 25
November 22, 201 1 7063-173D Page 25 VOY AGEUR Wood Insert R G. T ube Channel Assembly Replacement Figure 25.3 Removing Tube Channel Assembly 1. Remove the andirons and the right front brick cover. 2. Remove the 3 right side bricks. 3. Remove the baffl e protection channel by bending back the tabs using needle nose pliers located at the right and [...]
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Page 26
Page 26 7063-173D November 22, 201 1 R VOY AGEUR Wood Insert 6 Getting Started Installer ’ s Guide A . Design and Installation Considerations 2. Prior to installing, determine the following: • T ype of chimney connector to be used · single wall, 6 inch (152mm) diameter , stainless steel, or · double wall, 6 inch (152mm) diameter , stainless s[...]
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Page 27
November 22, 201 1 7063-173D Page 27 VOY AGEUR Wood Insert R C. Negative Pressure Negative pressure results from the imbalance of air available for the appliance to operate properly . It can be strongest in lower levels of the house. Causes include: • Exhaust fans (kitchen, bath, etc.) • Range hoods • Combustion air requirements for furnaces,[...]
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Page 28
Page 28 7063-173D November 22, 201 1 R VOY AGEUR Wood Insert Recommended Location Marginal Location Location Not Recommended Recommended Location Location NOT Recommended Multi-level Roofs Windward Leeward Outside T ermination Cap Figure 28.1 E. Chimney T ermination Requirements Follow manufacturer ’s instructions for clearance, securing fl ashi[...]
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Page 29
November 22, 201 1 7063-173D Page 29 VOY AGEUR Wood Insert R 10 ft. (305cm) or mor e 3 ft. (91cm) Minimum Less tha n 10 ft. ( 305cm) 2 f t. (6 1cm) Min imu m 3 f t. (9 1cm) Min imu m Wa l l or Parapet Flat Roof 3 ft . (91cm) Minimum Less tha n 10 ft. (305cm ) 2 ft. ( 61cm) 3 ft. ( 91cm) Min imum 10 ft. (305c m) T o Neares t R oofline 2 ft . (6 1cm)[...]
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Page 30
Page 30 7063-173D November 22, 201 1 R VOY AGEUR Wood Insert G. T ools And Supplies Needed H. Fire Safety T o provide reasonable fi re safety , the following should be given serious consideration: 1. In sta ll at le ast o ne sm oke d ete cto r on eac h fl oor of yo u r h om e to e ns u re yo u r s a fe t y . Th ey s ho u ld b e lo cat ed awa y f [...]
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Page 31
November 22, 201 1 7063-173D Page 31 VOY AGEUR Wood Insert R 7 Dimensions and Clearances A. Appliance Dimensions Figure 31.1 Top View Figure 31.2 Front View with Cast Surround NOTE: Flue Collar size is 6 inch (152mm) diameter (ID) Figure 31.4 - Side View Without Optional Flue Adapter A B 20-34/ in. (527mm) 30 in. (762mm) Front 16-7/16 in. (418mm) 1[...]
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Page 32
Page 32 7063-173D November 22, 201 1 R VOY AGEUR Wood Insert B. Clearances to Combustibles, United States and Canada (UL and ULC) NOTE: Clearances may only be reduced by means approved by the regulatory authority having juris- diction Fire Risk. • Comply with all minimum clearances to combustibles as specifi ed. • Failure to comply may cause h[...]
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Page 33
November 22, 201 1 7063-173D Page 33 VOY AGEUR Wood Insert R Thermal Protection Required 1 inch (25)mm) R value = 2.13 0 to 7inch (0 to 178mm) CANADA ONL Y Hearth Height 0 to 7 inches (0 to 178mm) Thermal Protection NOT Required Greater than 7 inch (178mm) USA and CANADA Hearth Height Greater than 7 inches (178mm) Non-Combustible Ember Protection F[...]
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Page 34
Page 34 7063-173D November 22, 201 1 R VOY AGEUR Wood Insert C. Calculating Alternate Floor Protection Material Thermal Conductivity: k value The k value indicates the amount of heat (in BTU’s) that will fl ow in 1 hour through 1 square foot of a uniform mate- rial 1 inch thick for each degree (F) of temperature differ- ence from one side of the[...]
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Page 35
November 22, 201 1 7063-173D Page 35 VOY AGEUR Wood Insert R 8 Chimney Systems D. Masonry Chimney • Must meet minimum standards of NFP A 21 1. • Must have at least 5/8 inch (16mm) fi reclay lining joined with refractory cement. N O T E : I n s t a l l a t i o n s i n t o a c l a y f l u e w i t h o u t a stainless steel liner may reduce draw w[...]
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Page 36
Page 36 7063-173D November 22, 201 1 R VOY AGEUR Wood Insert UL 1777 Insulated Stainless Steel Liner or Other Approved Lining System Follow Manufacturer ’s Instructions on Insulation and Support For Zero or Other Non-Code Clearances, Follow Approved Liner Manufacturer ’s Specific Insulation Requirements: Different Clearances May Require Differe[...]
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Page 37
November 22, 201 1 7063-173D Page 37 VOY AGEUR Wood Insert R F . Prefabricated Metal Chimney E. Metal Heat Circulating Masonry Th e ch im ney ca n be new or exi st ing, mas onr y or pref abr ic ated and must meet the following minimum requirements: • Must be minimum 6 inch (152mm) inside diameter of high temperature chimney listed to UL 103 HT (2[...]
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Page 38
Page 38 7063-173D November 22, 201 1 R VOY AGEUR Wood Insert The following modifi cations of factory-built fi replaces are permissible: • The fi repla ce must not be altere d, except that the damper may be re mov ed to acco mmod ate a dire ct-c onn ect star te r pipe or chimney liner , • E xternal trim pieces which do not affect the operatio[...]
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Page 39
November 22, 201 1 7063-173D Page 39 VOY AGEUR Wood Insert R Ovalizing round stainless steel liners to accommodate the liner passing through the damper region of a fi replace is an allowable and acceptable practice. Ensure that the ovalization is minimized to the extent required to fi t through the damper . J. Ovalizing Round Stainless Steel Line[...]
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Page 40
Page 40 7063-173D November 22, 201 1 R VOY AGEUR Wood Insert A. Outside Air Kit Installation Items Needed for Installation (not supplied) • 4 inch fl ex alum inum p ipe, or if using altern ate m aterial , then it shall be made from durable, non-combustible, heat resistant material up to 350 o F . Cut the pipe to the required length for your inst[...]
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Page 41
November 22, 201 1 7063-173D Page 41 VOY AGEUR Wood Insert R C. Securing Stove Pipe/Liner to Flue Collar 1. There are 4 pre-drilled holes in the fl ue collar 90 degrees apart. Attach the fl ue collar to the stove pipe/liner . If the seal is questionable use stove mastic Figure 41.2. 2. Attach gasket to bottom side of fl ue collar with a thin coa[...]
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Page 42
Page 42 7063-173D November 22, 201 1 R VOY AGEUR Wood Insert F . Standard Surround & T rim Kit Installation Standard Size: 43 in. W x 31 in. H Large Size: 51 in. W x 34 in. H 1. Lay surround face down on a protected surface to pre- vent scratching. 2. Using a 4 to 6 inches long Phillips head screw driver attach the side surrounds to the top sur[...]
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Page 43
November 22, 201 1 7063-173D Page 43 VOY AGEUR Wood Insert R 1. Remove contents from box being careful not to scratch or damage the cast trim pieces. 2 . Lay surround face down on a protected surface to prevent scratching. 3. Us ing a 4 to 6 inc hes long Philli ps head scre w drive r att ach the side surrounds to the top surround using (2) #8 sheet[...]
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Page 44
Page 44 7063-173D November 22, 201 1 R VOY AGEUR Wood Insert I. Blower Cord Installation on Left Side The blower cord is shipped to be installed on the right side of the appliance. Y ou may relocate the cord so it is on the left side. Overview: Y ou are removing the power cord from the blower controls, re-routing the cord to the left side and re- i[...]
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Page 45
November 22, 201 1 7063-173D Page 45 VOY AGEUR Wood Insert R Figure 45.1 Blower Access Assembly Grille hinges downward Remove Screws & Pull Access Assembly away from Insert Hold Down Bracket Remove Screws from Hold Down Bracket and Pull Blower Assembly Forward. Do not Remove Blower from the Hold Down Bracket Placement Slot Blower Control Plate [...]
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Page 46
Page 46 7063-173D November 22, 201 1 R VOY AGEUR Wood Insert 8. The power cord is now disconnected from the blower control plate. Pull the cord out through the right side of the appliance. Route Cord Through Retainer Clip Grommet 9. Insert the power cord throught the left side of the appliance in the hole contains the grommet. Pull the connection e[...]
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Page 47
November 22, 201 1 7063-173D Page 47 VOY AGEUR Wood Insert R Figure 47.1 NOTICE: • Offsets from the vertical, not exceeding 45°, are allowed p e r S e c t i o n 9 0 5 ( a ) o f t h e U n i f o r m M e c ha n i c a l C o d e (UMC). • Offse ts greate r than 45° are consi dered horizonta l and are also allowed, providing the horizontal run does [...]
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Page 48
Page 48 7063-173D November 22, 201 1 Figure 48.1 Service Parts 09/1 1 R Ca st Iro n W ood In ser t VOY AGEUR Part number list on following page. VOY AGE UR- MBK, VOY AG EUR -PMH 1 2 3 4 8 5 6 7 8 9 10 1 1 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 Beginning Manufacturing Date: Sept 2010 Ending Manufacturing Date: Active[...]
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Page 49
November 22, 201 1 7063-173D Page 49 Service Parts R IMPORT ANT : THIS IS DA TED INFORMA TION. When requesting service or replacement parts for your appliance please provide model number and serial number . All parts listed in this manual may be ordered from an authorized dealer . Stocked at Depot ITEM DESCRIPTION COMMENTS P ART NUMBER 1 Convection[...]
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Page 50
Page 50 7063-173D November 22, 201 1 Service Parts 09/1 1 R IMPORT ANT : THIS IS DA TED INFORMA TION. When requesting service or replacement parts for your appliance please provide model number and serial number . All parts listed in this manual may be ordered from an authorized dealer . Stocked at Depot ITEM DESCRIPTION COMMENTS P ART NUMBER 13 Do[...]
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Page 51
November 22, 201 1 7063-173D Page 51 Service Parts 09/1 1 R IMPORT ANT : THIS IS DA TED INFORMA TION. When requesting service or replacement parts for your appliance please provide model number and serial number . All parts listed in this manual may be ordered from an authorized dealer . Stocked at Depot ITEM DESCRIPTION COMMENTS P ART NUMBER 15 Bl[...]
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Page 52
Page 52 7063-173D November 22, 201 1 Service Parts R Beginning Manufacturing Date: Sept 2010 Ending Manufacturing Date: Active IMPORT ANT : THIS IS DA TED INFORMA TION. When requesting service or replacement parts for your appliance please provide model number and serial n umber . All parts listed in this manual may be ordered from an authorized de[...]
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Page 53
November 22, 201 1 7063-173D Page 53 Service Parts 09/1 1 R IMPORT ANT : THIS IS DA TED INFORMA TION. When requesting service or replacement parts for your appliance please provide model number and serial n umber . All parts listed in this manual may be ordered from an authorized dealer . Stocked at Depot ITEM DESCRIPTION COMMENTS P ART NUMBER 27.1[...]
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Page 54
Page 54 7063-173D November 22, 201 1 R VOY AGEUR Wood Insert Date of Service Performed By Description of Service C. Service And Maintenance Log[...]
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Page 55
November 22, 201 1 7063-173D Page 55 VOY AGEUR Wood Insert R Date of Service Performed By Description of Service C. Service And Maintenance Log (Cont’d)[...]
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Page 56
7063-173D November 22, 201 1 Page 56 R Hearth & Home T echnologies 1445 North Highway Colville, W A 991 14 Division of HNI INDUSTRIES CONT ACT INFORMA TION : Please contact your Quadra-Fire dealer with any questions or concerns. For the number of your nearest Quadra-Fire dealer , log onto www .quadrafi re.com DO NOT DISCARD THIS MANUAL CAUTION[...]