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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Qwest 20-2432, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Qwest 20-2432 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Qwest 20-2432. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Qwest 20-2432 should contain:
- informations concerning technical data of Qwest 20-2432
- name of the manufacturer and a year of construction of the Qwest 20-2432 item
- rules of operation, control and maintenance of the Qwest 20-2432 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Qwest 20-2432 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Qwest 20-2432, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Qwest service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Qwest 20-2432.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Qwest 20-2432 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
OWNER'S MANUAL 2.4GHz DIGIT AL SPREAD SPECTRUM CORDLESS TELEPHONE SYSTEM Model 20-2432 Qwest Customer Service (800) 651-6791[...]
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Page 2
1 When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liqu[...]
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Page 3
2 12 . Unplug this product from the wall outlet and contact the Supplier under the following conditions: A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled into the product. C. If the product has been exposed to rain or water. D. If the product does not operate normally by following the operating instructions.[...]
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Page 4
3 The 20-2432 20-2432 20-2432 20-2432 20-2432 is an advanced cordless telephone that operates in the 2.4GHz frequency range. Your 20-2432 20-2432 20-2432 20-2432 20-2432 is capable of supporting up to a maximum of 8 Handsets. Using additional Handsets, several people can be using the cordless system at the same time. Some examples: • 2 Handsets c[...]
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Page 5
4 Parts Check List Parts Check List Parts Check List Parts Check List Parts Check List 5. Battery Pack (2) 6. Belt Clip 7. Owner's Manual 8. 2.5mm Headset To purchase replacement battery packs, call the Supplier at (800) 651-6791. 1. Base Unit 2. Handset 3. AC Power Adapter 4. Telephone Cords T elephone Line Cord A C Po wer Adapter Handset Bas[...]
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Page 6
5 The Handset Layout The Handset Layout The Handset Layout The Handset Layout The Handset Layout 1. 1. 1. 1. 1. Antenna Antenna Antenna Antenna Antenna 2. 2. 2. 2. 2. Message Waiting Indicator Message Waiting Indicator Message Waiting Indicator Message Waiting Indicator Message Waiting Indicator 3. 3. 3. 3. 3. Earpiece Earpiece Earpiece Earpiece Ea[...]
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Page 7
6 1. 1. 1. 1. 1. Message Waiting Indicator Message Waiting Indicator Message Waiting Indicator Message Waiting Indicator Message Waiting Indicator (Line1,Line2) (Line1,Line2) (Line1,Line2) (Line1,Line2) (Line1,Line2) 2. 2. 2. 2. 2. Spare Battery Indicator Spare Battery Indicator Spare Battery Indicator Spare Battery Indicator Spare Battery Indicato[...]
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Page 8
7 Setup Setup Setup Setup Setup Plug the AC power adapter into an electrical outlet, and the DC connector into the back of the base unit. Connecting to the telephone lines Your 2-Line 20-2432 20-2432 20-2432 20-2432 20-2432 will work fine even if you only have one telephone line. We recommend connecting the modular telephone cord to the jack labele[...]
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Page 9
8 Follow the steps below: 1 . Remove the battery cover by pressing on the indent and sliding downward. 2 . Place the new battery pack in the handset with the metal contacts aligned with the charge contacts in the battery compartment. 3 . Replace the battery cover by sliding it upwards. 4 . If the new battery pack is not already charged, place the h[...]
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Page 10
9 • The handset seems completely dead, the LCD is completely clear and does not activate when you press the keys. • The low battery message is displayed : Charging Of Handset Battery Pack Charging Of Handset Battery Pack Charging Of Handset Battery Pack Charging Of Handset Battery Pack Charging Of Handset Battery Pack The Handset of your 20-243[...]
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Page 11
10 Checking for Dial Tone Checking for Dial Tone Checking for Dial Tone Checking for Dial Tone Checking for Dial Tone After the battery is charged press a LINE LINE LINE LINE LINE key on the Handset. PHONE ON PHONE ON PHONE ON PHONE ON PHONE ON will appear on the Handset display, and you will hear dial tone. If not, see In Case of Difficulty. In Ca[...]
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Page 12
11 Spare Battery Spare Battery Spare Battery Spare Battery Spare Battery Charger/Power Backup Function Charger/Power Backup Function Charger/Power Backup Function Charger/Power Backup Function Charger/Power Backup Function The 20-2432 20-2432 20-2432 20-2432 20-2432 uses the spare battery charger in the Base Unit to provide operational backup in th[...]
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Page 13
12 Registration and Operation Registration and Operation Registration and Operation Registration and Operation Registration and Operation Registration And Operation Of The 20-2422 Accessory Handset Registration And Operation Of The 20-2422 Accessory Handset Registration And Operation Of The 20-2422 Accessory Handset Registration And Operation Of Th[...]
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Page 14
13 Enter Base ID Code Enter Base ID Code Enter Base ID Code Enter Base ID Code Enter Base ID Code 1. After charging the Handset, remove it from its Charge Cradle; the screen will display: alternating with this screen: 2. If, after charging the Handset, you see: 3. Press NEW. NEW. NEW. NEW. NEW. You will now see the ENTER BASE ID ENTER BASE ID ENTER[...]
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Page 15
14 2 1 1 Basic Operation Basic Operation Basic Operation Basic Operation Basic Operation Handset and Base Icons Handset and Base Icons Handset and Base Icons Handset and Base Icons Handset and Base Icons Icon Icon Icon Icon Icon Description Description Description Description Description Line In Use indicator On steady with no number next to it whe[...]
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Page 16
15 Basic Operation Basic Operation Basic Operation Basic Operation Basic Operation Handset LEDs Handset LEDs Handset LEDs Handset LEDs Handset LEDs Message Waiting Base LEDs Base LEDs Base LEDs Base LEDs Base LEDs LED LED LED LED LED Line 1 Message Waiting/Line 2 Message Waiting Line 1 Line 2 Handset Charging Mute Speakerphone Description Descripti[...]
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Page 17
16 Basic Operation Basic Operation Basic Operation Basic Operation Basic Operation The 20-2432 20-2432 20-2432 20-2432 20-2432 has an advanced design that uses a menu structure and soft keys to access all of the built-in features. Example of the idle mode display: Soft Menu Functions Soft Menu Functions Soft Menu Functions Soft Menu Functions Soft [...]
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Page 18
17 Basic Operation Basic Operation Basic Operation Basic Operation Basic Operation Call History (Caller ID) Call History (Caller ID) Call History (Caller ID) Call History (Caller ID) Call History (Caller ID) NOTES ABOUT CALLER ID & CALL WAITING CALLER ID NOTES ABOUT CALLER ID & CALL WAITING CALLER ID NOTES ABOUT CALLER ID & CALL WAITING[...]
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Page 19
18 To dial the displayed number, press the desired LINE LINE LINE LINE LINE key (or HANDSFREE HANDSFREE HANDSFREE HANDSFREE HANDSFREE) on the Handset or SPEAKERPHONE SPEAKERPHONE SPEAKERPHONE SPEAKERPHONE SPEAKERPHONE on the Base. If you need to dial the number differently than how it is displayed, press MENU. DIAL MENU. DIAL MENU. DIAL MENU. DIAL [...]
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Page 20
19 Basic Operation Basic Operation Basic Operation Basic Operation Basic Operation Handset and Base Settings Handset and Base Settings Handset and Base Settings Handset and Base Settings Handset and Base Settings RINGERS RINGERS RINGERS RINGERS RINGERS NOTE: NOTE: NOTE: NOTE: NOTE: The Handset and Base ringers are adjusted separately. In addition, [...]
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Page 21
20 Basic Operation Basic Operation Basic Operation Basic Operation Basic Operation CONTRAST CONTRAST CONTRAST CONTRAST CONTRAST Handset: Handset: Handset: Handset: Handset: Select this option to adjust the contrast level of the Handset display. Use the scroll keys to make your selection. The handset display will automatically adjust as you make you[...]
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Page 22
21 ENHANCED MODE ENHANCED MODE ENHANCED MODE ENHANCED MODE ENHANCED MODE Your 20-2432 20-2432 20-2432 20-2432 20-2432 has an enhanced feature, designed to improve sound quality and range. If you are using your 20-2432 20-2432 20-2432 20-2432 20-2432 in an area with interference, the Enhanced Mode feature can help to improve both the sound quality a[...]
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Page 23
22 Basic Operation Basic Operation Basic Operation Basic Operation Basic Operation Scroll to RENAME RENAME RENAME RENAME RENAME, then press SET SET SET SET SET. · Using the dialing keys, enter the desired name. A guide to the letters and characters can be found in the section entitled Memory Memory Memory Memory Memory. The softkey will move the c[...]
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Page 24
23 Basic Operation Basic Operation Basic Operation Basic Operation Basic Operation Register Register Register Register Register Register Register Register Register Register Use this option to register a Handset to the 20-2432 20-2432 20-2432 20-2432 20-2432 Base. You can register a total of eight Handsets to the 20-2432 20-2432 20-2432 20-2432 20-2[...]
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Page 25
24 Basic Operation Basic Operation Basic Operation Basic Operation Basic Operation The Base and each Handset can store up to 50 names/numbers in memory. Each memory location can hold up to 32 digits and up to 16 characters for the name. When prompted to ENTER NAME ENTER NAME ENTER NAME ENTER NAME ENTER NAME, use the digit keys to 'spell' [...]
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Page 26
25 Basic Operation Basic Operation Basic Operation Basic Operation Basic Operation To Store a Number/Name To Store a Number/Name To Store a Number/Name To Store a Number/Name To Store a Number/Name : • Starting from the idle screen, enter the number you want to store in memory. If you make a mistake, press CLEAR CLEAR CLEAR CLEAR CLEAR to backspa[...]
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Page 27
26 Basic Operation Basic Operation Basic Operation Basic Operation Basic Operation To Search For and Dial a Number/ To Search For and Dial a Number/ To Search For and Dial a Number/ To Search For and Dial a Number/ To Search For and Dial a Number/ Name: Name: Name: Name: Name: • Starting from the idle screen, press the MEM MEM MEM MEM MEM softkey[...]
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Page 28
27 Basic Operation Basic Operation Basic Operation Basic Operation Basic Operation • Press the DEL DEL DEL DEL DEL softkey. The Handset or the Base will display: • To delete this record, press THIS THIS THIS THIS THIS . • To delete all records, press ALL ALL ALL ALL ALL. To confirm the deletion of ALL ALL ALL ALL ALL records, press YES YES YE[...]
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Page 29
28 Advanced Advanced Advanced Advanced Advanced Operations Operations Operations Operations Operations Handset and Base Operation Handset and Base Operation Handset and Base Operation Handset and Base Operation Handset and Base Operation Making Making Making Making Making Calls Calls Calls Calls Calls From the Handset From the Handset From the Hand[...]
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Page 30
29 Advanced Operations Advanced Operations Advanced Operations Advanced Operations Advanced Operations Handset and Base Operation Handset and Base Operation Handset and Base Operation Handset and Base Operation Handset and Base Operation Answering Calls Answering Calls Answering Calls Answering Calls Answering Calls From the Handset From the Handse[...]
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Page 31
30 Advanced Operations Advanced Operations Advanced Operations Advanced Operations Advanced Operations Flash Function Flash Function Flash Function Flash Function Flash Function During an active call pressing either the MUTE MUTE MUTE MUTE MUTE soft key on the Handset or the MUTE MUTE MUTE MUTE MUTE key on the Base (when in Speakerphone or Headset [...]
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Page 32
31 Press the VOL VOL VOL VOL VOL key, located directly below the lower left corner of the display. Use the keys directly below the / symbols on the display to raise or lower the Handset volume. Notice the change in the display graph as you adjust the volume. An increase in volume will be represented by an increase in shaded area on the graph. A dec[...]
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Page 33
32 Highlight the desired destination of your intercom intercom intercom intercom intercom then press OK. OK. OK. OK. OK. Your screen will display CALLING HANDSET __ , CALLING BASE CALLING HANDSET __ , CALLING BASE CALLING HANDSET __ , CALLING BASE CALLING HANDSET __ , CALLING BASE CALLING HANDSET __ , CALLING BASE, or PERFORMING PERFORMING PERFORMI[...]
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Page 34
33 Handset and Base Operation Handset and Base Operation Handset and Base Operation Handset and Base Operation Handset and Base Operation Line in Use Indication Line in Use Indication Line in Use Indication Line in Use Indication Line in Use Indication Active (off-hook) Handsets: Active (off-hook) Handsets: Active (off-hook) Handsets: Active (off-h[...]
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Page 35
34 Handset and Base Operation Handset and Base Operation Handset and Base Operation Handset and Base Operation Handset and Base Operation Message Waiting Indication Message Waiting Indication Message Waiting Indication Message Waiting Indication Message Waiting Indication The 20-2432 20-2432 20-2432 20-2432 20-2432 is compatible with optional voice[...]
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Page 36
35 Custom Pay-Per-Use(PPU) Features Custom Pay-Per-Use(PPU) Features Custom Pay-Per-Use(PPU) Features Custom Pay-Per-Use(PPU) Features Custom Pay-Per-Use(PPU) Features Press BILLED SERVICES BILLED SERVICES BILLED SERVICES BILLED SERVICES BILLED SERVICES on the Handset, or the 3 dedicated keys on the Base Unit to access the following features: AUTO [...]
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Page 37
36 Additional Services Additional Services Additional Services Additional Services Additional Services Qwest offers a variety of optional calling services. For information on the prices and availability of these and other services in your area, or for additional instructions on using these services, call the number appropriate number referenced bel[...]
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Page 38
37 Additional Services Additional Services Additional Services Additional Services Additional Services Voice Messaging Service Voice Messaging Service Voice Messaging Service Voice Messaging Service Voice Messaging Service Voice Messaging Service records your incoming calls when you cannot answer, or when you line is busy. To Establish Your Voice M[...]
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Page 39
38 Priority Call Priority Call Priority Call Priority Call Priority Call To Use Priority Call To Use Priority Call To Use Priority Call To Use Priority Call To Use Priority Call 1. You can store up to 15 different numbers. 2. To establish or change your priority, simply dial *61 and follow the recorded instructions. 3. To cancel Priority Calling, p[...]
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Page 40
39 Headset Operation Headset Operation Headset Operation Headset Operation Headset Operation Your 20-2432 20-2432 20-2432 20-2432 20-2432 Handset is equipped with a 2.5mm Headset Jack for use with an optional accessory Headset for hands-free operation. If you choose to use the Headset option, you must obtain an optional accessory Headset, which is [...]
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Page 41
40 Taking Care Of Your Telephone Taking Care Of Your Telephone Taking Care Of Your Telephone Taking Care Of Your Telephone Taking Care Of Your Telephone Your 20-2432 20-2432 20-2432 20-2432 20-2432 cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Avoid rough treatment Avoid rough tre[...]
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Page 42
41 In Case Of Difficulty In Case Of Difficulty In Case Of Difficulty In Case Of Difficulty In Case Of Difficulty If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after trying these suggestions, call the Supplier at (800) 651-6791. The Phone Doesn't Work At All The Phone D[...]
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Page 43
42 You Hear Other Calls While Using Your Phone You Hear Other Calls While Using Your Phone You Hear Other Calls While Using Your Phone You Hear Other Calls While Using Your Phone You Hear Other Calls While Using Your Phone • Disconnect your Base Unit from the telephone jack, and plug in a regular telephone. If you still hear other calls, the prob[...]
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Page 44
43 Limited Warranty Limited Warranty Limited Warranty Limited Warranty Limited Warranty The Manufacturer's Limited Warranty, to the original purchaser only, the ma- terial and workmanship of this product for ONE YEAR from the date of pur- chase. The Supplier will repair or replace, at our option, this product without charge should it fail due [...]
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Page 45
44 FCC, ACTA and IC Regulations FCC, ACTA and IC Regulations FCC, ACTA and IC Regulations FCC, ACTA and IC Regulations FCC, ACTA and IC Regulations This equipment complies with Parts 15 of the Federal Communications Commission (FCC) rules for the United States. It also complies with regula- tions RSS210 and CS-03 of Industry and Science Canada. Ope[...]
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Page 46
45 FCC Part 68 and ACTA FCC Part 68 and ACTA FCC Part 68 and ACTA FCC Part 68 and ACTA FCC Part 68 and ACTA If this equipment was approved for connection to the telephone network prior to July 23, 2001, it complies with Part 68 of the Federal Communications Com- mission (FCC) rules. If the equipment was approved after that date, it com- plies with [...]
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Page 47
46 Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product. The telephone company is required to notify you if such changes are planned. 5. Hearing aid compatibility 5. Hearing aid compatibility 5. Hearing aid compatibility 5. Hearing aid compatibility 5[...]
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Page 48
47 Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of services in so[...]
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Page 49
48 FREQUENCY CONTROL Crystal controlled PLL synthesizer TRANSMIT FREQUENCY 2401.056 - 2481.408 MHz RECEIVE FREQUENCY 2401.056 - 2481.408 MHz CHANNELS 94 Channels NOMINAL EFFECTIVE RANGE Maximum power allowed by FCC. Actual operating range may vary according to environmental conditions at the time of use. SIZE Han dse t: 48mm x 33mm x 175mm Base: 20[...]
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Page 50
91-5598-10-00 ISSUE 0[...]
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Page 51
1. 1. 1. 1. 1. Important Safety Instructions Important Safety Instructions Important Safety Instructions Important Safety Instructions Important Safety Instructions 3. 3. 3. 3. 3. Introduction Introduction Introduction Introduction Introduction 4. Parts Check List 5. The Handset Layout 6. The Base Unit Layout 7. 7. 7. 7. 7. Getting Started Getting [...]