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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Rackmount Solutions PRO500E, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Rackmount Solutions PRO500E one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Rackmount Solutions PRO500E. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Rackmount Solutions PRO500E should contain:
- informations concerning technical data of Rackmount Solutions PRO500E
- name of the manufacturer and a year of construction of the Rackmount Solutions PRO500E item
- rules of operation, control and maintenance of the Rackmount Solutions PRO500E item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Rackmount Solutions PRO500E alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Rackmount Solutions PRO500E, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Rackmount Solutions service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Rackmount Solutions PRO500E.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Rackmount Solutions PRO500E item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
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Page 2
1 © Copyright Para Systems, Inc., 2003 PRO-E Series User's Manual 1 . Introduction 2 2 . Controls and Indicators 5 3. Installation 7 4. Operation 9 5 . T roubleshooting 12 6 . Replacing the Battery 13 7 . Obtaining Service 16 8 . Specifications 17 9 . Configurable Parameters & Settings 18 10. Limited Product W arranty 19 1 1. Declaration [...]
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Page 3
2 IMPORT ANT SAFETY INSTRUCTIONS SA VE THESE INSTRUCTIONS ! English Thank you for purchasing a MINUTEMAN power protection product. It has been designed and manufactured to provide many years of trouble free service. Please read this manual before installing your PRO-E Series UPS, models PRO500E, PRO700E, PRO1 100E, PRO1500E, PRO500iE, PRO700iE, PRO[...]
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Page 4
3 W ARNING: Risk of Electrical Shock. Hazardous live parts inside these power supplies are energized from the battery even when the AC input is disconnected. T o de-energize the outputs of the UPS: 1. If the UPS is on press and release the On/Off/T est button. 2. Disconnect the UPS from the AC wall outlet. 3. T o de-energize the UPS completely , di[...]
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Page 5
4 English Para Systems Life Support Policy As a general policy , Para Systems Inc. (Para Systems) does not recommend the use of any of its products in life support applications where failure or mal- function of the Para Systems product can be reasonably expected to cause failure of the life support device or to significantly affect its safety or ef[...]
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Page 6
5 On-Line On-Battery Buck Boost English On-Line/On-Battery/Boost/Buck LED Overload LED Weak/Bad Battery LED On/Off/T est Button Fault LED Press and release the ON/OFF/T est Button after 1 beep to turn the UPS ON or OFF (see section 4). The On-Line/On-Battery/Boost and Buck (green) LED illuminates in a steady state when the UPS is on and supplying A[...]
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Page 7
6 REAR P ANEL English 5 4 3 2 1 10 8 6 7 9 5 4 3 2 1 8 6 7 9 1. The Information/Rating Label. 2. The Battery Backup and Surge output power receptacles are NEMA 5-15R type (IEC 320 C13 sockets for 230V models). 3. The USB Communications Interface Port is for UPS monitoring and control. 4. The RS232 Communications Interface Port is for UPS monitoring[...]
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Page 8
7 INST ALLA TION PLACEMENT The PRO-E series is intended to be install in a temperature controlled environ- ment that is free of conductive contaminants. Select a location which will pro- vide good air circulation for the UPS at all times. Avoid locations near heating devices, water or excessive humidity , or where the UPS is exposed to direct sunli[...]
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Page 9
8 English DO NOT plug Power Strips or Surge Protection Devices into the ”Battery Backup” Receptacles on the UPS. Plugging Power Strips or Surge Protection Devices into the “Battery Backup” Receptacles may cause internal damage to the UPS, the Power Strip, or the Surge Protection Device. W ARNING! CHARGING THE BA TTER Y The PRO-E Series UPS [...]
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Page 10
9 English TURNING THE UNIT ON/OFF ON / OFF / T est Button SELF TEST Press and release the ON/OFF/T est Button after one beep to turn the UPS ON and supply power to the load. The load is immediately powered while the UPS runs a two-second self test. Press and release the ON/OFF/T est Button after one beep to turn the UPS OFF . The UPS will continue [...]
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Page 11
10 English ALARMS ON BA TTER Y When the UPS is operating on the batteries, the On-Battery LED will blink and the audible alarm will sound once every 10-seconds. The alarm will stop once the UPS returns to the On-Line operation. UPS F AUL T When the UPS detects a hardware fault, the Fault LED will illuminate and the UPS will sound a constant alarm. [...]
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Page 12
11 COMMUNICA TIONS PORTS (RS232 and USB) The RS232 communication port is a standard DB9 female with both RS232 and simulated contact closure capability . The PRO-E series UPS will poll the port and activate the port for RS232 or contact closure in accordance with the type of cable it finds connected to the port. T o change the port configuration re[...]
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Page 13
12 English Possible Cause Symptom What T o Do Press and release the On/Off/ T est button to start UPS On/Of f/T est button not pushed UPS will not turn on Reset circuit breaker by pressing the plunger back in. If the AC circuit breaker trips after UPS starts up, reduce the load on the UPS UPS operates in battery mode only , even though there is nor[...]
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Page 14
13 REPLACING THE BA TTER Y W ARNING! This Uninterruptible Power Supply contains potentially hazardous voltages. Do not attempt to disassemble the UPS beyond battery replacement procedures below . This UPS contains no user serviceable parts. Repairs and Battery replacement must be performed by AUTHORIZED SERVICE PERSONNEL ONL Y . Do not open or muti[...]
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Page 15
14 English BA TTER Y REPLACEMENT PROCEDURE PLEASE READ THE CAUTIONS AND W ARNINGS BEFORE A TTEMPTING TO REPLACE THE BA TTERIES Hot-swappable batteries mean that the batteries can be replaced without powering down the whole UPS system. NOTE: If there is a power interruption while replacing the hot-swappable batteries, with the UPS on, the load will [...]
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Page 16
15 9. Disconnect the positive (red) wire from the battery positve terminal. 10. Disconnect the battery negative (black) wire from the battery negative terminal. NOTE: Use CAUTION, do not touch the battery positive wire to the battery negative wire. 1 1. Remove the battery bracket retaining screw and slide the battery bracket upwards. 12. Using the [...]
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Page 17
16 English IF THE UPS REQUIRES SERVICE 1.Use the TROUBLESHOOTING section to eliminate obvious causes. 2.V erify there are no circuit breakers tripped. A tripped circuit breaker is the most common problem. 3.Call your dealer for assistance. If you cannot reach your dealer , or if they cannot resolve the problem call or fax MINUTEMAN T echnical Suppo[...]
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Page 18
17 Default 120V (230V) / User selectable at 120/127V , (208/230V) 3-5 years, depending on discharge cycles and ambient temp 500V A 350W 700V A 490W 1500V A 1050W 1 100V A 770W 500 J (440 J) 0 ns (instantaneous) normal mode; <5 ns common mode <5% Normal and common mode EMI/RFI suppression 1-12V9Ah 2-12V7Ah 3-12V7Ah Audible noise at 1 m (3 ft.)[...]
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Page 19
18 English (These items may require optional software or hardware) Function Factory Default Description User Choices Set inverter output voltage Shut- down T ype Set audible alarm state Enable/ Disable auto restart Battery life in days Battery install date UPS ID PRO-E Date of manufacture 1826 Enabled Enabled UPS output 120V AC (230V AC) Up to 64 c[...]
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Page 20
19 English Para Systems Inc. (Para Systems) warrants this equipment, when properly applied and operated within specified conditions, against faulty materials or workmanship for a period of three years from the date of purchase. For equip- ment sites within the United States and Canada, this warranty covers repair or replacement of defective equipme[...]
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Page 21
20 English EXCEPT AS PROVIDED ABOVE, IN NO EVENT WILL P ARA SYSTEMS BE LIABLE FOR DIRECT , INDIRECT , SPECIAL, INCIDENT AL, OR CONSEQUEN- TIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT , EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Specifically , Para Sys- tems is not liable for any costs, such as lost profits or revenue, loss of equip- [...]
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Page 22
21 DECLARA TION OF CONFORMITY Application of Council Directive(s): 89/336/EEC, 73/23/EEC Standard(s) to which Conformity is declared: EN50091-1-1, EN50091-2 Manufacturer’s Name: Para Systems, Inc. (MINUTEMAN UPS) Manufacturer’s Address: 1455 LeMay Drive Carrollton, T exas 75007 USA T ype of Equipment: Uninterruptible Power Supplies (UPS) Model [...]
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Page 23
22 English Notes:[...]
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Page 24
Rackmount Solutions, Ltd. 915 S. J upiter Road Garland, TX 75042 www .rackmountsolutions .net sales@rac kmountsolutions.net 1-866-207-6631 | F ax 972-276-6484 GSA Contract # GS-35F-0208R f or IT 70 Approv ed v endor on ITSS (IT Solutions Acquisitions System)[...]