Raritan Engineering MCCAT116 manual

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Table of contents for the manual

  • Page 1

    MasterConsole CAT MCCAT18/MCCAT116 User Guide Release 1.1   Copyright  ©  2007  Raritan,  Inc.  MCCAT ‐ 0B ‐ E  December  2007  255 ‐ 20 ‐ 0002 ‐ 00 [...]

  • Page 2

    This  document  contains  proprietary  in formation  that  is  protected  by  copyright.  All  rights  reserved.  No  part  of  this  document  may  be  photocopied,  reproduced,  or  translated  into  another  language  without  express  prior  written  co[...]

  • Page 3

    Power Safety Guidelines To  avoid  potentially  fatal  shock  hazard  and  possible  damage  to  Raritan  equipment:  • Do  not  use  a  2 ‐ wire  power  cord  in  any  produc t  configuration.  • Test  AC  outlets  at  your  co mputer  and  monitor  [...]

  • Page 4

    iv Contents Chapter 1 Introduction 1 Product  Overview ....................................................................................................................... .............. 1 Product  Photos ......................................................................................................................... ..............[...]

  • Page 5

    Contents v Accessing  Active  Channels  Only .......................................................................................................... 22 The  Security  Feature ............................................................................................................................... 23 Activating  the  Sec[...]

  • Page 6

    Contents vi STEP  2:  Connect  the  Second ‐ Tier  MasterConsole  II  Units...................................................... 50 STEP  3:  Specify  the  Type  of  the  Connected  Second ‐ Tier  Device  in  the  OSD ....................... 50 Appendix D Troubleshooting 51 Index 53[...]

  • Page 7

    1 Congratulations  on  purchasing  a  Raritan  MasterConsole  CAT  KVM  (keyboard/video/mouse)  switch.  This  User  Gui de  explains  how  to  use  these  KVM  switches  to  access  and  control  multiple  computers  (or  servers).  In This Chapter Product  Over[...]

  • Page 8

    Product Features 2 Model:  MCCAT116  (Front  and  Rear  Vie w)    Product Features • One  user  can  control  up  to  16  computers  per  unit.  The  number  of  computers  that  can  be  controlled  varies  depending  on  the  model  purchased:   M[...]

  • Page 9

    Chapter 1: Introduction 3 • A  maximum  of  256  computers  can  be  controlled  in  a  two ‐ tier  cascaded  MCCAT  system  • The  unit  interconnects  with  each  computer  via  the  standard  Cat5  UTP  cables  • The  units  can  be  cascaded  to[...]

  • Page 10

    4 This  chapter  addresse s  only  the  basic  connections  for  setting  up  an  MCCAT  system  and  basic  operations  fo r  interacting  with  the  computers  being  connected  to  the  system.  For  adva nced  hardware  installation  or  OSD  operati[...]

  • Page 11

    Chapter 2: Quick Start 5 p  SCAN  button  Toggles  Auto Scan  on/off.  When  the  AutoSca n  function  is  on,  the  system  automatically  cycles  through  all  channels  until  the  function  is  turned  off.  q  Channel  buttons  These  buttons  enable  [...]

  • Page 12

    Connecting Computers 6 r  Admin  port  Connects  to  a  computer  via  a  serial  cable  for  upgradin g  the  MCCAT ʹ s  firmware.  s  HD15  video  port  Connects  to  a  monitor  for  displaying  the  MCCAT  OSD  and  the  video  of  the  access[...]

  • Page 13

    Chapter 2: Quick Start 7  Connect  the  HD15  video  connector  of  the  CIM  to  the  HD15  vi deo  port  of  the  computer.   If  the  CIM  is  a  USB  CIM:   Connect  the  USB  connector  of  the  CIM  to  one  of  the  USB  ports ?[...]

  • Page 14

    Connecting Computers 8 3. Use  a  Cat5  UTP  cable  to  connect  from  one  of  the  channels  ports  of  the  MCCAT  to  the  RJ45  port  of  the  CIM  being  connected  to  the  computer.   4. Repeat  Steps  2  to  3  if  you  want  to ?[...]

  • Page 15

    Chapter 2: Quick Start 9 6. Connect  one  end  of  the  MCCAT ʹ s  power  cord  to  it s  power  jack  and  the  other  end  to  the  appropriate  power  outlet.   7. Power  on  the  monitor,  connected  computer(s)  and  the  MCCAT  un it.  Selecting a[...]

  • Page 16

    Selecting a Channe l 10 Note:  The  front  panel  o peration  becomes  invalid  if  the  OSD  remains  displaye d  on  the  screen.  Therefore,  mak e  sure  the  OSD  is  NOT  onscreen  when  operating  with  the  front  panel  buttons.  OSD Operation 1. Pres[...]

  • Page 17

    Chapter 2: Quick Start 11 Now  you  can  control  the  computer  with  the  keyboard  and  mouse  attached  to  the  MCCAT  unit.  Warning!!  MCCAT  does  not  support  real ‐ time  chann el  detecti on  when  channel  ch anges  occ ur.  Therefore,  if  you [...]

  • Page 18

    Changing Channel Names 12 2. Press  F3  to  go  to  the  Edi t  Names  and  Scan  Rate  menu.   3. Press  the  arrow  keys  ( Ï ,  Ð ,  Í ,  Î ),  Tab  or  Shift+T ab  to  select  the  desired  chan nel  name.  The  selected  character  b links, ?[...]

  • Page 19

    13 The  product  provides  a  simple  OSD  us er  interface  fo r  both  of  the  channel  selection  and  system  configuration.  In  ad dition,  the  OSD  shows  information  relevant  to  the  MCCAT  unit  or  the  ch annel  being  accessed.  In Th[...]

  • Page 20

    Frequently Used Keys 14 q  Message  bar,  which  shows  the  options  or  keys  that  are  applicable  to  the  se lected  field,  or  shows  prompt  messages  for  the  act ion  bein g  performed  Frequently Used Keys The  following  keys  are  frequently  us[...]

  • Page 21

    Chapter 3: Introduction to the On-Screen Display (OSD) 15 Introduction to the Selection Menu The  Selection  Menu ,  showing  all  channe ls  of  the  system,  allows  you  to  access  channels.  Besides,  it  displays  the  scan  time  setting  for ʺ Individual  scan  mode[...]

  • Page 22

    Introduction to the Selection Menu 16 Field Meaning Description Name  Name  of  the  device  or  computer  connected  to  the  channel  If  there  is  any  computer  or  device  connected  to  the  channel,  the  default  name  is  PC<XXXX>,  where  <XXXX&g[...]

  • Page 23

    17 In  this  chapter,  you  will  learn  more  about  the  OSD  or  front  panel  operations  for  advanced  features,  such  as  updating  the  channel  status,  setting  up  the  security  feature,  etc.  If  your  MCCAT  is  a  two ‐ tier  [...]

  • Page 24

    Toggling the Channel Sorting 18 2. If  the  current  OSD  menu  is  not  the  Selection  Menu ,  press  F2  to  have  the  Selection  Menu  displayed.   3. Press  F12  to  toggle  the  sorting.   TIP:  When  the  channels  are  sorted  by  ch annel ?[...]

  • Page 25

    Chapter 4: Advanced Operation and System Configuration 19 Cycling Through Channels Instead  of  manu ally  selecting  the  desired  channel  to  view  its  video,  you  can  activate  the  AutoScan  function  to  make  the  MCCAT  sy stem  automaticall y  display  the  video[...]

  • Page 26

    Cycling Through Channels 20 Turn  off  AutoScan  Press  the  SCAN  button  so  the  LED  light  is  off.  The  system  will  stop  at  the  last  scanned  channel.  Cycling Through Active Channels Only When  AutoScan  is  on,  the  system  cycles  through  all[...]

  • Page 27

    Chapter 4: Advanced Operation and System Configuration 21 Turn  off  AutoScan  Activate  the  OSD  again  and  press  Alt+F6 .  Cycling Through Active Channels Only You  can  choose  to  skip  inactive  channels  through  the  OSD  after  the  AutoScan  function  is  act iva[...]

  • Page 28

    Refreshing the Channel Status 22 Refreshing the Channel Status From  the  OSD  or  LED  status,  you  can  tell  which  channel  is  connected  to  a  powered  device  and  which  is  not.  However,  MCCAT  does  not  support  real ‐ time  channel  detection.  [...]

  • Page 29

    Chapter 4: Advanced Operation and System Configuration 23 The Security Feature You  can  prevent  unauthorized  acce ss  to  the  system  and  the  attached  computers  by  activating  the  security  feature.  When  the  security  fe ature  is  ON,  the  system  will  ent[...]

  • Page 30

    The Security Feature 24 Accessing the System in the Security Mode After  the  system  or  the  MCCAT  unit  enters  the  security  mode,  a  messa ge  “Security  Mode  Protected”appears  on  the  screen.  Do  the  following  to  access  the  system:  1. Press  any [...]

  • Page 31

    Chapter 4: Advanced Operation and System Configuration 25 3. Type  raritan  and  press  Enter .  Note  that  the  password  is  ca se  sensitive.  The  Administration  Menu  appear s.   4. Press  Tab  or  Shift+T ab  to  highlight  the  field  of  which  you  want ?[...]

  • Page 32

    System Configuration 26 3. Type  the  Admin  password  (def ault:  raritan )  and  press  Enter .  Note  that  the  password  is  ca se  sensitive.  The  Administration  Menu  appears.   4. Press  Tab  to  highlight  the  Language  Mode  field.  There  are [...]

  • Page 33

    Chapter 4: Advanced Operation and System Configuration 27 2. Press  Ï  or  Ð  to  change  the  value  or  switch  between  options  of  the  selected  field.  Exception:  You  need  to  ty pe  a  letter  or  sym bol  in  the  Device  field  to  change [...]

  • Page 34

    System Configuration 28 Mode  Global,  Individual  Determines  which  scan  mode  is  applied  once  the  AutoScan  function  is  act ivated.  There  are  two  scan  modes:  Global  and  In dividual .  • Global  scan  mode:  The  scan  time  for  each  ch[...]

  • Page 35

    Chapter 4: Advanced Operation and System Configuration 29 Green  Mode  On,  Off  Toggles  the  power ‐ sa ving  function  on  or  off.  If  setting  the  mod e  to  On ,  the  MCCAT  unit  will  enter  the  power ‐ saving  mode  af ter  no  keyboard/mouse  activ[...]

  • Page 36

    Accessing the Help Menu 30 4. Type  numeric  digits  to  change  the  scan  time.  The  scan  time  is  measured  in  seconds.  5. Press  Esc  to  quit  the  curren t  menu.  6. The  message  “Save  the  ch anges  [Y/N]”  appears  on  the  message  b[...]

  • Page 37

    Chapter 4: Advanced Operation and System Configuration 31 Function Key Description F4  Displays  the  Configuration  Menu .  F5  Displays  the  Administration  Menu .  F6  Turns  on  the  AutoScan  function.  Alt+F6  Turns  off  the  AutoScan  function.  F7  Turns  on  the ?[...]

  • Page 38

    32 You  can  cascade  various  MCCAT  units  to  organize  a  two ‐ tier  KVM  switch  system  and  expand  the  number  of  availabl e  channels  accordingly.  A  mix  of  different  MCCAT  models  is  permitted.  If  the  two ‐ tier  system  com[...]

  • Page 39

    Chapter 5: Two-Tier System 33 q  First ‐ tier  MCCAT  unit  r  Keyboard,  mous e  and  monitor  (attached  to  the  first ‐ tier  unit  only)  Setting Up a Two-Tier System Basically,  there  are  five  major  steps  to  set  up  a  two ‐ tier  system:   STEP ?[...]

  • Page 40

    Settin g Up a Two-Ti er System 34 STEP 2: Connect the Second-Tier MCCAT Unit Now  you  need  to  connect  the  second ‐ tier  MCCAT  units  to  the  first ‐ tier  MCCAT  unit.  A  mix  of  different  MCCAT  models  is  permitted  in  such  a  system.  For  example,[...]

  • Page 41

    Chapter 5: Two-Tier System 35 3. Connect  one  end  of  the  Cat5  UTP  cable  to  the  RJ45  port  of  the  CIM  being  attached  to  the  second ‐ tier  MCCAT  unit;  connect  the  other  end  of  the  cable  to  one  of  the  channel  ports ?[...]

  • Page 42

    Settin g Up a Two-Ti er System 36 STEP 3: Connect the Keyboard, Mouse and Monitor to the First-Tier Device Connect  a  keyboard,  mouse  and  monitor  to  the  first ‐ tie r  MCCAT  unit.  For  details,  refer  to  Step  5  in  Connecting  Computers  (on  page  6).  STEP 4: Spec[...]

  • Page 43

    Chapter 5: Two-Tier System 37 4. The  characters  or  dots  (see  the  figure  below),  from  left  to  right,  represent  channel  numbers  1,  2,  3,  and  so  on  of  the  first ‐ tier  unit.  If  the  first ‐ tier  unit  contains  16  channels,  [...]

  • Page 44

    Accessing the Second-Tier Channels 38 STEP 5: Connect Computers to the MCCAT System You  can  connect  computers  to  avai lable  channel  ports  of  any  MCCAT  units  in  the  two ‐ tier  system,  including  those  of  the  first ‐ tier  and  second ‐ tier  MCCAT  units[...]

  • Page 45

    Chapter 5: Two-Tier System 39  Press  Page  Down  or  Page  Up  until  you  see  the  page  where  the  desired  second ‐ tier  channel  is  available .  Note:  A  second ‐ tier  channel  is  always  shown  with  two  channel  numbers:  the  first  o[...]

  • Page 46

    40 You  can  upgrade  MCCAT’s  firmware  to  benefit  from  the  latest  enhancements  and  features  whenever  new  MCCAT  firmware  is  released  on  Raritan’s  website.  The  upgrade  process  m ainly  incorporates  four  steps:  • STEP  1:  Downlo[...]

  • Page 47

    Chapter 6: Firmware Upgrade 41 STEP 2: Connect the MC CAT Unit to the Co mputer Running the Upgrade Utility 1. Prepare  one  DB9  male ‐ to ‐ female  serial  (RS ‐ 232)  cable.  Note:  If  you  don ʹ t  have  this  cable,  contact  Raritan  technical  support  for  details.  2. Conn[...]

  • Page 48

    STEP 3: Launch the Upgrade Ut ility 42 STEP 3: Launch the Upgrade Utility The  upgrade  util ity  for  MCCAT  is  the  same  one  fo r  Raritan ʹ s  Paragon  products,  that  is,  the  ParagonUpdate  utility.  However ,  the  ParagonUpdate  util ity  which  is  implemented [...]

  • Page 49

    Chapter 6: Firmware Upgrade 43 d. Click  the  Port  field  and  type  the  appropriate  number  of  the  serial  port.  For  example,  if  the  MCCAT  un it  connects  to  the  computer  via  COM  1 ,  type  1 .  e. Ensure  <Def ault  No  Encryption> [...]

  • Page 50

    STEP 4: Power Cycle the Upgraded MCCAT Unit 44 7. Click  Yes  when  the  follow ing  message  box  appea rs.   8. A  progress  indicator  is  sho wn  on  the  bottom  of  the  dialog,  displaying  the  upgrade  status.  The  upgrade  may  last  for  several  m[...]

  • Page 51

    45 In This Chapter Measurement .................................................................................................... 45  Supported  Re solutions .................................................................................... 45  Measurement MCCAT18  (8 ‐ channel  model)  1U  rackmountable  Dimension: ?[...]

  • Page 52

    46 Field or Function Factory Default Setting Administration  password  raritan  (note  the  password  is  case  sensitive)  AutoScan  OFF  AutoScan  mode  Global  AutoSkip  OFF  Scan  time  per  channel  in  the  Individual  scan  mode  5  seconds  Device  “.” ?[...]

  • Page 53

    47 You  can  connect  other  Raritan  products  to  the  MCCAT  unit,  such  as  MasterConsole  II,  which  can  work  as  the  second  t ier,  or  P2CIM ‐ SER,  which  enables  the  connection  of  an  ASC II  serial  device  to  the  MCC AT [...]

  • Page 54

    Compatible CIMs 48 Connecting a Serial Devi ce via the Serial CIM To  connect  an  ASCII  serial  device,  LAN/WAN  component  or  a  computer  through  a  serial  port  (RS ‐ 232)  to  the  MCCAT  system,  use  on e  of  Raritan ʹ s  serial  CIMs:  P2CIM ‐ SER  o[...]

  • Page 55

    Appendix C: Compatib ility with Other Raritan Products 49 Installing a Serial CIM Take  these  steps  to  attach  a  serial  CIM  to  the  serial  por t  of  a  serial  device  or  computer  and  to  your  MCCAT  sy stem.  1. Connect  the  CIM  to  a  serial  por[...]

  • Page 56

    Compatibil ity with Maste rConsole II 50 3. The  rightmost  LED  on  the  front  panel  is  lit,  indicating  the  device  is  now  programmed  as  a  second ‐ tier  device.  4. Repeat  Steps  1  to  3  if  more  MasterConsole  II  units  are  to  be  [...]

  • Page 57

    51 Problem Solution No  power  • Check  the  power  cord.  • Make  sure  the  power  switch  is  turned  ON.  • Check  the  cable  connection  from  the  computer  to  MCCAT.  No  video  display  for  one  or  all  computers  • Check  video  c[...]

  • Page 58

    Compatibil ity with Maste rConsole II 52 Problem Solution After  a  period  of  trouble ‐ free  operatio n,  the  keyboard  attached  to  MCCAT  locks  (unable  to  input  keystrokes)  when  a  parti cular  co mputer  is  selected,  but  works  normally  when  other [...]

  • Page 59

    53 A A  Glance  at  the  Product  •  4  Accessing  Active  Channels  Only  •  22  Accessing  the  Help  Menu  •  30  Accessing  the  Second ‐ Tier  Channels  •  38  Accessing  the  System  in  the  Security  Mo de  •  24  Activating [...]

  • Page 60

    Index 54 Connect the Keyboard, Mouse and Monitor to the First-Tier Device • 36 Launch the Upgrade Utility • 42 Specify the Type of the Connected Second-Tier Device in the OSD • 50 STEP  4  Power Cycle the Upgraded MCCAT Unit • 44 Specify the Type of the Connected Second-Tier Device in the OSD • 36, 50 STEP  5  Connect Computer[...]

  • Page 61

     ¾ U.S./Canada/Latin America Monday ‐ Friday  8  a.m. ‐ 8  p.m.  ET  Phone:  800 ‐ 724 ‐ 8090  or  732 ‐ 764 ‐ 8886  For  CommandCenter  NOC:  Press  6,  then  Press  1  For  CommandCenter  Secure  Gateway:  Press  6,  then  Press  2  Fax[...]