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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Raritan KX II, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Raritan KX II one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Raritan KX II. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Raritan KX II should contain:
- informations concerning technical data of Raritan KX II
- name of the manufacturer and a year of construction of the Raritan KX II item
- rules of operation, control and maintenance of the Raritan KX II item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Raritan KX II alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Raritan KX II, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Raritan service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Raritan KX II.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Raritan KX II item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Dominion KX II - FAQ © 2010 Raritan Inc. Page 1 of 20 V1098 R2 January 2010 Dominion ® KX II Question An sw e r General Questions What is Dominion KX II? Dominion KX II is a second generation digital KVM (key board, video, mouse) switch that enable s one, two, four or eight IT ad mini strators to access an d co n t r ol 8, 16, 32 or 64 serv er s [...]
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Page 2
Dominion KX II - FAQ © 2010 Raritan Inc. Page 2 of 20 V1098 R2 January 2010 Question An sw e r How do the ne w features of the Dominion KX II compare to the KX I? Dominion KX II has many new and exciting fe atures, including virtual media, Absol ute Mouse Sy nchroniza tion TM , d ual power, dual giga bit Ethernet, common Web-base d user in terface[...]
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Page 3
Dominion KX II - FAQ © 2010 Raritan Inc. Page 3 of 20 V1098 R2 January 2010 Question An sw e r In order to access Dominion KX II from a client, what hardware, software o r network confi guration is required? Because D ominion KX II is completel y Web-access ible, it do esn’t require custo mers to instal l proprietary software o n clients used fo[...]
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Page 4
Dominion KX II - FAQ © 2010 Raritan Inc. Page 4 of 20 V1098 R2 January 2010 Question An sw e r Univer sal Virt ual Media TM Which Dominio n KX II models support virtu al media? All Dominion KX II models support virtual media. It is available stan d- alone and through CommandCenter Secure Ga teway, Raritan’s centralize d management app liance. Wh[...]
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Page 5
Dominion KX II - FAQ © 2010 Raritan Inc. Page 5 of 20 V1098 R2 January 2010 Question An sw e r Ethernet and IP Net working How is band width used in KVM-over-IP system s? Dominion KX II offers next-genera tion KVM-over-IP tech nology – the very best video compression a vailable . Raritan has received nu merous technical aw ards confirming i ts h[...]
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Page 6
Dominion KX II - FAQ © 2010 Raritan Inc. Page 6 of 20 V1098 R2 January 2010 Question An sw e r How much bandw idth doe s KX II use for common tasks? Bandwidth pri marily depends on the user’s ta sk and action s. The more the server’s video screen chang es, the mo re bandwidth i s utili zed. The table below summarizes some standard use ca ses a[...]
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Page 7
Dominion KX II - FAQ © 2010 Raritan Inc. Page 7 of 20 V1098 R2 January 2010 Question An sw e r How can I re duce bandwidth? KX II provides a variety of settings in our remo te clients for the user to optimize bandwidth and pe rformance. The default settings will provide an at-the-rack level of performa nc e in standard LAN/WAN environments with ec[...]
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Page 8
Dominion KX II - FAQ © 2010 Raritan Inc. Page 8 of 20 V1098 R2 January 2010 Question An sw e r I have a high bandwidth environment. How can I optimize performa nce? The default settings will provide stro ng performance in a high bandw idth environment. Ensure that the connectio n speed is set to 100 Mb or 1 Gb and the color depth is set to 15-bi t[...]
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Page 9
Dominion KX II - FAQ © 2010 Raritan Inc. Page 9 of 20 V1098 R2 January 2010 Question An sw e r I’m having pr oblems connect ing to the Dominion KX II over my IP n etwork. What coul d be the proble m? The Dominion KX II relies on y our LAN/WAN netw ork. Some possi ble problems i nclude: Ethernet auto-negoti at ion. On some networks, 10 /100 a[...]
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Page 10
Dominion KX II - FAQ © 2010 Raritan Inc. Page 10 of 20 V1098 R2 January 2010 Question An sw e r What if I have an external server wi th an IPv6 addre ss that I w ant to use w ith my Dominion KX II? The Dominion KX II can access external servers via their IPv6 addresses, for example , an SNMP Manager, sy slog server or LDAP server. Using the Domini[...]
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Page 11
Dominion KX II - FAQ © 2010 Raritan Inc. Page 11 of 20 V1098 R2 January 2010 Question An sw e r What should I do to prepare a server for connection to Dominion KX II? Simply set the mo use parameters in ord er to provide users with the best mouse synchroni za tion during remote connecti ons, as well as turning off the power ma nage ment features t[...]
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Page 12
Dominion KX II - FAQ © 2010 Raritan Inc. Page 12 of 20 V1098 R2 January 2010 Question An sw e r I’m an SMB custome r with a few Domini on KX IIs. Must I use y ou r CommandCente r Secure Gateway managemen t station? No, you don’ t have to. S MB customers are not requi red to use CommandCenter Secure Gateway to u se the new blade features. I’m[...]
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Page 13
Dominion KX II - FAQ © 2010 Raritan Inc. Page 13 of 20 V1098 R2 January 2010 Question An sw e r Which ty pe s of se rvers can be connected to Dominion KX II? Dominion KX II is completely vendor independen t. Any server w ith standard-complian t keyboard, video and mo use ports can be connected . How do I con nect servers to Dominion KX II? Servers[...]
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Page 14
Dominion KX II - FAQ © 2010 Raritan Inc. Page 14 of 20 V1098 R2 January 2010 Question An sw e r How do I con nect a serially controlled (RS-232) device to Dominion KX II, such as a Cisco ® router/s witch or a headless Sun server? If there a re only a few serially controlled devices, they may be connected to a Do minion KX II using Raritan’s P2C[...]
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Page 15
Dominion KX II - FAQ © 2010 Raritan Inc. Page 15 of 20 V1098 R2 January 2010 Question An sw e r If I use the local port to change the name of a connecte d server, does th is change propagate to remote access client s as well? Does it propag a t e t o th e optional Command Center appliance? Yes. The local port p resentation i s identical and comple[...]
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Page 16
Dominion KX II - FAQ © 2010 Raritan Inc. Page 16 of 20 V1098 R2 January 2010 Question An sw e r If a power sup p ly or input fails, will I be notified? The Dominion KX II front panel LED w ill notify the user of a power failure. An entry will also be sent to th e audit log and display ed on the KX remote client use r interface. If configured by th[...]
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Page 17
Dominion KX II - FAQ © 2010 Raritan Inc. Page 17 of 20 V1098 R2 January 2010 Question An sw e r How do I con nect multiple Dominion KX II d evices together into one solution ? Multiple Do minion KX II uni ts do not need to be phy sically conne cted together. Instead, each Dominion KX II unit connects to the network, and they auto matically work to[...]
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Page 18
Dominion KX II - FAQ © 2010 Raritan Inc. Page 18 of 20 V1098 R2 January 2010 Question An sw e r Can I use Dominion KX II computer interface m odules (CIMs) w ith Parago n, Raritan’ s analog matrix KVM switch? No. Dominion KX II compu ter interface modules (CIMs) transmit video at ranges of 50 feet to 150 fee t (1 5 m – 46 m) and thus do not wo[...]
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Page 19
Dominion KX II - FAQ © 2010 Raritan Inc. Page 19 of 20 V1098 R2 January 2010 Question An sw e r Can I upload my own digi ta l certificate to the Dominion KX II? Yes. Customers can upload self-signed or certifica te authority-provided digital certific ates to the Domi nion KX II for enhance d authenticati on and secure comm unication. Smart Cards a[...]
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Page 20
Dominion KX II - FAQ © 2010 Raritan Inc. Page 20 of 20 V1098 R2 January 2010 Question An sw e r Can I back up an d restore Dominion KX II’ s configu ration? Yes. Domi nion KX II’s device an d user configurati ons can be completely backed up for later restoration in th e e vent of a catastrophe. Dominion KX II’s backup and restore fu nctional[...]