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A good user manual
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Table of contents for the manual
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Page 1
DIRECTV PLUS ™ Satellite Dish Antenna Changing Entertainment. Again. Installer's Guide[...]
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Page 2
Safety Information DANGER! Avoid Power lines! When following the instructions in this guide to install and connect the DIRECTV PLUS™ satellite antenna and connections, take extreme care to avoid contact with overhead power lines, lights and power circuits. Contact with power lines, lights, and power circuits may be fatal. CAUTION Before connectin[...]
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Page 3
1 T able of Contents Preparing for Installation ................................................ 3 Installation Overview ........................................................... 4 Mounting Options ................................................................ 5 Solid W ood or Lap Siding ................................................. 5 Brick[...]
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Page 4
T able of Contents 2 Final Installation ........................................................... 27 Leveling the Mast ............................................................... 28 Leveling Side-to-Side ..................................................... 28 Leveling Fr ont-to-Back ................................................... 29 Fina[...]
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Page 5
Pr eparing for Installation Chapter Overview: 3 3 Chapter 1 • Installation Overview • Mounting Options • General Site Survey • Finding the Dish Pointing Coor dinates • Estimating Cable Requir ements • DIRECTV PLUS™ Dish Assembly Overview • Setting the Elevation and Attaching the Fine T uning Adjustment • Attaching the Mast Clamp t[...]
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Page 6
Pr eparing for Installation 4 Chapter 1 Installation Overview The manual is organized into steps that need to be performed in the order presented. Preparing for Installation • Complete a General Site Survey – Visually survey your location to make sure it is suitable. • Obtain Dish Pointing Coordinates – Use the on-screen menu system to obta[...]
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Page 7
Chapter 1 5 Pr eparing for Installation Mounting Options VERY IMPORT ANT : Make sure that the mast is both PLUMB and LEVEL. If the mast is not PLUMB and LEVEL, the elevation, azimuth, and tilt settings you get from on-screen instructions will not be accurate and you may not be able to acquire the signal. Solid W ood or Lap Siding Important Consider[...]
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Page 8
Pr eparing for Installation 6 Chapter 1 Should I Do This Myself? While the installation is not difficult, it does require that you have some experience in electrical wiring and minor construction techniques. Also, you may have to climb a ladder , so you ’ ll want to be comfortable working with heights. Depending on how you install the DIRECTV PLU[...]
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Page 9
Chapter 1 7 Pr eparing for Installation The Satellite Locations Both satellites are always located south of the United States at approximately 101 ° and 119 ° latitude. That means if you live in Miami, you must have a clear line of sight west/southwest; if you live in San Francisco, you must have a clear line south/ southeast. N S E W N S E W N S[...]
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Page 10
Pr eparing for Installation 8 Chapter 1 Finding the Dish Pointing Coor dinates Finding the dish pointing coordinates for your location includes presetting the elevation and tilt. This is done by following directions that appear on your TV screen. Y ou need to make sure that your digital satellite receiver , HDTV , or HD set-top converter is connect[...]
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Page 11
Chapter 1 9 Pr eparing for Installation 3. Locate the tick mark on the compass edge that corresponds to the azimuth number you wrote down. This is the direction of your azimuth setting (the direction the DIRECTV PLUS ™ dish will need to be pointed to receive signals from the satellites). W ARNING Do NOT install the DIRECTV PLUS™ dish near power[...]
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Page 12
Pr eparing for Installation 10 Chapter 1 A Final Site Survey Now that you ’ ve conducted a precise site survey using the dish pointing coordinates for your location, you should double-check one more time to make sure you have a clear view in the direction of the satellites. I Don’t have a clear view to the satellite. If you don ’ t have a cle[...]
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Page 13
Chapter 1 11 Pr eparing for Installation Note If your total RG-6 coaxial cable length from the dish to the HD unit is more than 112 feet per coax cable, you may need an additional installation component, such as a line amplifier , to compensate for the longer cable length. This diagram shows “ typical ” installation steps. It illustrates the mi[...]
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Page 14
Pr eparing for Installation 12 Chapter 1 DIRECTV PLUS™ Dish Assembly Overview Use this page both as a parts lists for your HD satellite antenna, and a general overview of how the parts fit together; but DO NOT ASSEMBLE THE DISH YET . 2 0 ° 3 0 ° 4 0 ° 5 0 ° 6 0 ° Mounting foot and mast Satellite dish antenna Antenna-to-mast bracket T wo LNBs[...]
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Page 15
Chapter 1 13 Pr eparing for Installation Securing the Mast Foot 1. If you plan to use the mast foot, use two (2) 1/4" x 1/2" carriage bolts, and two (2) 1/4" flange nuts to join the pieces through the bolt holes in the mast and the curved space of the mounting foot. Place one bolt on each side. Secure the bolts with a locking washer [...]
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Page 16
Pr eparing for Installation 14 Chapter 1 Ti p T o get the correct elevation, line up the painted edge inside the curved groove of the clamp with the degree marker . Do NOT use the bolt. Setting the Elevation and Attaching the Fine T uning Adjustment Use the elevation setting coordinate you wrote down on page 8 to preset the elevation of the dish, a[...]
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Page 17
Chapter 1 15 Pr eparing for Installation Setting the Tilt (Polarization) Tilt allows your satellite receiver to tune to two separate satellites at once and is one of the more crucial steps to achieving strong reception from both satellites. 1. Set the tilt so that the correct degree of tilt aligns with the mark on the left side of the mast clamp. N[...]
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Page 18
Pr eparing for Installation 16 Chapter 1 Attaching the LNB Support Arm and Adapter 1. Attach the rectangular LNB feeder tube to the antenna socket making sure that the round hole for the spacer is positioned as shown in the diagram below. Tighten the bolt while holding the nut. LNB #8 x 1 ” Phillips Head Screw (LNB & Adapter Mounting) .81 Lon[...]
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Page 19
Mounting the Mast Chapter Overview: • Mounting The Mast On Solid W ood Or Lap Siding • Mounting the Mast on Brick or Poured Concr ete • Mounting the Mast on a Hollow or Cinder Block W all • Mounting the DIRECTV PLUS ™ Dish On A Pole 17 17 Chapter 2[...]
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Page 20
Mounting the Mast 18 Chapter 2 2 5 /16 x 3" lag screws 8 5 /16 x 2" lag screws 10 5 /16 " washers Mounting The Mast On Solid W ood Or Lap Siding Materials Needed T ools Needed • Electric drill with a 3/16" wood bit • Carpenter's level • 1/2" wrench • 3/8" wrench • 7/16" wrench • Pencil Important C[...]
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Page 21
Chapter 2 19 Mounting the Mast LEVEL NOT LEVEL 5. Remove the mounting foot and drill two 3/16" holes in the two center hole locations and four 3/16" holes in the four outside corner locations. 6. Use a wrench to loosen the nuts on the mounting foot so that you can rotate the mast to access both of the center mounting holes. 7. Hold the mo[...]
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Page 22
Mounting the Mast 20 Chapter 2 Installing a Spacer When the mounting foot spans two pieces of siding, it should be positioned so most of the foot is on the top board. A spacer should be installed to help hold the bottom of mounting foot in place. The spacer can be made of either solid wood or plastic. spacer lap board 8. Install two 5/16" x 3&[...]
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Page 23
Chapter 2 21 Mounting the Mast IMPOR T ANT Considerations • The wall anchors used must have a strength of at least 300 pounds of pullout pressure. The use of B4015 or equivalent double-expansion anchors is recommended. • Do NOT mount the DIRECTV PLUS ™ dish under an eave or overhang that may block or partially shadow the DIRECTV PLUS ™ dish[...]
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Page 24
Mounting the Mast 22 Chapter 2 3. Mark the eight outside holes on the mounting foot. 4. Remove the foot and drill eight (8) 1/2" holes in the locations you marked using a specialty masonry drill bit. 5. Insert four (8) B4015 or equivalent double-expansion anchors. No Y es Step 7: Make sure that the top of the mast will point straight up. 6. Us[...]
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Page 25
Chapter 2 23 Mounting the Mast DANGER A VOID Power Lines! When following these instructions, take extreme care to avoid contact with overhead power lines, electric lights, and power circuits. Contact with power lines, electric lights, or power cir cuits may be fatal . It is recommended that the DIRECTV PLUS ™ dish be located more than 20 feet fro[...]
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Page 26
Mounting the Mast 24 Chapter 2 No Ye s Step 8: Make sure that the top of the mast will point straight up. 7. Us e a 7/16" wrench to loosen the nuts on the mounting foot s o you can rotate the mast to access both of the center mounting holes. 8. Hold the mounting foot over the holes so the top part of the mast will rotate and point straight up.[...]
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Page 27
Chapter 2 25 Mounting the Mast Mounting the DIRECTV PLUS ™ Dish On A Pole DANGER A VOID Power Lines! When following these instructions, take extreme care to avoid contact with overhead power lines, electric lights, and power circuits. Contact with power lines, electric lights, or power cir cuits may be fatal . It is recommended that the DIRECTV P[...]
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Page 28
Mounting the Mast 26 Chapter 2 4. Y ou can level the pole using the a carpenter ’ s level taking readings in two spots 90 degrees from each other on the sides as shown below. A circular bubble level is recommended for this task though as it will tell you if the mast is plumb and level from all angles with just a single reading. Level the pole at [...]
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Page 29
Final Installation Chapter Overview: • Leveling the Mast • Final DIRECTV PLUS ™ Dish Assembly • Routing and Gr ounding the Cables • Running Cable Into the House • Making the Final Connections • Acquiring and Fine T uning the Signal 27 27 Chapter 3[...]
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Page 30
Final Installation 28 Chapter 3 CAUTION Use caution when installing, adjusting or dismantling the DIRECTV PLUS ™ dish and mast. The weight of the dish may cause the DIRECTV PLUS ™ dish and mast to swing down and strike you, a bystander or nearby objects. This could cause personal injury or damage to the dish. Never insert your fingers inside th[...]
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Page 31
Chapter 3 29 Final Installation Leveling Fr ont-to-Back 1. Loosen the two bolts securing the mast to the mounting foot so the mast moves freely. 2. Place a bubble level on the mast as shown in the figure. Move the mast so the bubble is centered in the level ’ s window. Rotate mast as needed Rotate mast as needed Level Not Level Level Not Level 3.[...]
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Page 32
Final Installation 30 Chapter 3 2. If your cables are not marked, you may want to mark each cable with masking tape so that you know which cables to attach to each LNB, and subsequently to the multiswitch. 3. Separate the messenger (ground) wire from the coaxial cables. Push only the coaxial cable through the bottom of the mast and out the top. Pul[...]
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Page 33
Chapter 3 31 Final Installation Messenger (ground) wire Note When using a pole mount, you need to attach the grounding wire to the metal pole using a 1 1/2 ” grounding clamp. Steps 7: Attach the messenger (ground) wires to the mast foot with the nut and bolt. 7. Locate the grounding hardware (one #10 hex washer head screw), and insert the bolt as[...]
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Page 34
Final Installation 32 Chapter 3 2. Route the coaxial cable and messenger (ground) wire from the bottom of the mast to the grounding block. 3. Make a 3 ” - 5 ” drip loop using cable clips at the grounding block as shown. This will prevent water from running into the connection at the grounding block. 4. Place some silicone grease on the connecto[...]
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Page 35
Chapter 3 33 Final Installation Running Cable Into the House CAUTION Before drilling, make sur e there ar e no wires or pipes behind the wall in the area of the hole. Grounding Blocks (mounted outside) Ground to the central building ground Multiswitch (mounted inside) Cables for Satellite B Cables for Satellite A INPUT ANTENNA HD MONITOR INFO ON ME[...]
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Page 36
Final Installation 34 Chapter 3 4 If you have not already mounted the multiswitch inside your house, use the mounting brackets and hardware to mount the multiswitch. a. Slide the mounting brackets on to the multiswitch. b. Use the M6 hex head self tapping screws to mount the multiswitch. M6 Hex Head Self T apping Screw (Multi-Switch Mounting) Multi[...]
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Page 37
Chapter 3 35 Final Installation Making the Final Connections 1. Connect the RG-6 coaxial cable to the IN jack for satellite cable at the back of the digital satellite receiver , HDTV , or HD set-top converter as shown. DO NOT connect the coaxial cable to the IN FROM ANTENNA jack! 2. T ake a phone of f the hook to prevent electric shock from incomin[...]
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Page 38
Final Installation 36 Chapter 3 Step-By-Step Instruction for Acquiring and Fine T uning the Signal 1. Read the instruction manual that came with your digital satellite receiver , HDTV , or HD set-top converter to determine how to access the on-screen signal meter . The signal meter shows you when you have locked onto a satellite ’ s broadcast sig[...]
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Page 39
Chapter 3 37 Final Installation Ti p T o make sure you have the strongest possible signal(s), move the dish until you get a continuous tone, then continue moving until the single tone stops. Go back to the strong setting, then repeat the process in the opposite direction. Do this until you know where the strongest setting is. Support Sleeve Nuts Po[...]
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Page 40
Final Installation 38 Chapter 3 4. With signal meter locked and displaying a value greater than 0, adjust the azimuth until the signal meter value is maximized. Then further maximize the signal meter value by finely adjusting the elevation angle. Make a note of the elevation and the azimuth angles where signal meter was the highest. The elevation a[...]
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Page 41
Refer ence Chapter Overview: • T r oubleshooting • T oll-Fr ee T elephone Product Help • Limited W arranty • Index 39 39 Chapter 4[...]
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Page 42
Refer ence 40 Chapter 4 T roubleshooting Can ’ t Pick Up the Satellite Signal Most problems with signal acquisition can be traced to one of these points: improper cabling and connections or inaccurate positioning and pointing of the DIRECTV PLUS ™ dish . Cabling and Connections Pr oblems 1. Make sure you ’ re using the proper type of RG-6 coa[...]
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Page 43
Chapter 4 41 Refer ence T emporary Satellite Signal Loss If you lose the satellite signal temporarily, the problem can usually be traced to one of these points: 1. Rain Fade. Rain fade is a normal, temporary loss of a satellite signal due to the inability of the satellite signal to penetrate unusually heavy, rain-filled clouds, rainfall, or snowfal[...]
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Page 44
Refer ence 42 Chapter 4 T oll-Fr ee T elephone Product Help Y ou can reach Thomson Consumer Electronics at the following number: 1-800-679-4776 (T oll free inside U.S.A.) Thomson provides a toll-free telephone number to help you with any pr oblems you may encounter with your DIRECTV PLUS ™ system, as many problems can be diagnosed over the phone.[...]
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Page 45
Chapter 4 43 Refer ence Limited W arranty What does your warranty cover? • Any defect in material or workmanship. For how long after your purchase? • One year . • The warranty period for rental units begins with the first rental. What will we do? • Exchange the defective portion of your antenna with a new, or at our option, a refurbished un[...]
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Page 46
Refer ence 44 Chapter 4 Index A Assembly overview 12 parts list 12 Azimuth 36 B Brick mounting 21 C Cable Requir ements estimating 10 overview 11 Cable Routing from antenna to grounding block 32 into the house 33 Central Building G round 10 acceptable points 31 Cinder Block M ounting 23 Compass, finding azimuth 9 Concrete M ounting 21 Connecting to[...]
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Page 47
Chapter 4 45 Refer ence M Mast Clamp attaching to the antenna 15 securing 13 Mast F oot securing 13 M essenger Wire 30 M ounting options 5 brick or poured concrete 21 hollow or cinder block wall 23 pole mount 25 Solid wood or lap siding 18 M ultiswitch 34 mounting 34 N N ational Electrical Code (NEC) 10, 31 P P arts List (assembly) 12 Phone connect[...]
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Page 48
100% RECYCLED P APER MINIMUM 50% POST CONSUMER If your satellite system needs service, please contact your dealer or the nearest Servicenter from the yellow pages. Please do not send any products to the Indianapolis address listed in this manual or on the carton. This will only add delays in service for your product. 10330 North Meridian Str eet In[...]