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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of RCA 16211370, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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- informations concerning technical data of RCA 16211370
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of RCA 16211370 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of RCA 16211370, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the RCA service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of RCA 16211370.
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Table of contents for the manual
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Page 1
T wo-Line Speakerphone with Call W aiting Caller ID User’ s Guide Please read this manual before operating this product for the first time. T OCOM 162 1 137 0 Model 2520 2[...]
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Page 2
2 Equipment Approval Information Y our telephone equipment is approved for connection to the P ublic Switched T elephone Network and is in compliance with parts 15 and 68, FCC R ules and Regulations and the T ec hnical Requirements for T elephone T erminal Equipment published by ACT A. 1 Notification to the Local T elephone Compan y On the bottom o[...]
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Page 3
3 SEE MARKING ON BOTTOM / BACK OF PRODUCT RISK OF ELECTRIC SHOCK DO NOT OPEN W ARNING: TO PREVENT FIRE OR ELECTRICAL SHOCK HAZARD, DO NO T EXPOSE THIS PRODUCT T O RAIN OR MOISTURE. THE LIGHTNING FLASH AND ARROW HEAD WITHIN THE TRIANGLE IS A WARNING SIGN ALERTING YOU OF “DANGEROUS VOL T AGE” INSIDE THE PRODUCT . CAUTION: TO REDUCE THE RISK OF EL[...]
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Page 4
4 C ALLER ID ..................................... 22 C ALLER ID (CID) ........................................ 22 S UMMARY S CREEN ........................................... 22 R ECEIVING AND S T ORING CID R ECORDS ............ 22 R EVIEWING CID R ECORDS ................................ 23 S AVI NG CID R ECORDS TO M EMORY /P HONE D IRECTORY M EMO[...]
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Page 5
5 Introduction CAUTION: When using telephone equipment, there ar e basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS pr ovided with this product and save them for future r eference. Y our Caller ID phone stores and displays specific information, pr ovided by your local telephone company , to subscr[...]
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Page 6
6 Connections and Setup Base Layout DELETE EXIT SELECT/SAVE DIAL STORE MENU DIRECTORY NEW CALL CONFER LINE 2 LINE 1 VOI CE MAIL 1 VOI CE MAIL 2 DND PAUS E REDIAL VOLUME FLASH HANDSET SPEAKER MUTE HOLD 16 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 INTERCOM/MEMORY LOG MEM. MEM. MEM. MEM. MEM. MEM. MEM. MEM. MEM. MEM. MEM. MEM. MEM. MEM. MEM. MEM. INT. INT. [...]
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Page 7
7 Handset cord Line cords AC power converter Modular telephone line jack W all plate Base Handset Connections and Setup P arts Checklist Make sure your package includes the following items: T elephone Jack Requirements To use this phone, you will need one RJ14C or two RJ1 1C type modular phone jacks, which might look like the one pictured her e, in[...]
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Page 8
8 Connections and Setup Installing the Phone 1. Choose an area near an electrical outlet and telephone wall jack. Y our phone should be placed on a level surface, such as a table top or desk. 2. Install 3 AA-size alkaline batteries (not included) for back up power in the event of a power failure. • Use a screwdriver to loosen and lift up the batt[...]
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Page 9
9 Connections and Setup If you have two telephone lines installed on a single jack, plug one end of the straight telephone line cor d into the jack marked LINE 1+2 on the back of the base. Plug the other end into the 2-line wall jack. If you have two separate telephone line jacks, plug one telephone line cord into the jack marked LINE 1+2 and anoth[...]
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Page 10
10 Connections and Setup Data P ort This phone has a DAT A PORT jack to connect an auxiliary phone device, such as a fax machine, computer modem, answering machine, or even a cordless phone. The DAT A PORT switch on the back of the phone controls the DA TA PORT jack so you can choose line 1 or line 2. Use the DAT A PORT jack to hook up your fax mac[...]
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Page 11
11 Connections and Setup Programming the T elephone Display Language Y ou may set the display language to English, French, or Spanish. The default is English. 1. Press the MENU button. LANGUAGE is displayed 2. Press SELECT . 3. Use the REVIEW or button to select the language. 4. When finished, press SELECT to save. T o start over , press EX[...]
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Page 12
12 Connections and Setup Flash Time Depending on the services you have with the phone company , you may need to adjust the flash timing. It can be set from 1 00ms or 600ms. The default is 600ms. 1. Press the MENU button. 2. Use the REVIEW or to scroll to PHONE OPTIONS . 3. Press SELECT . 4. Use the REVIEW or to scroll to FLASH TIME [...]
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Page 13
13 Connections and Setup Call Alert Tone When the call alert tone is turned ON, you hear a call alert tone when you are on the phone and you receive a call on the other line. If you pr efer to have incoming calls not interrupt or disturb your ongoing conversation, set the Call Alert T one to OFF . The default is ON. 1. Press the MENU button. 2. Use[...]
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Page 14
14 Connections and Setup Regional Area Codes Depending on your area, you may need to set r egional area codes. These ar e needed in order for the phone to determine the number format to display when a valid CID signal is r eceived. Calls r eceived that match any of the regional ar ea codes display as 10 digits. If the number is not displayed correc[...]
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Page 15
15 Connections and Setup V oice Mail Access Codes Y ou can program a voice mail access code for each telephone line for quick access to your voice mail. 1. Press the MENU button. 2. Use the REVIEW or button to scroll to VM CODE . 3. Press SELECT . 4. Use the REVIEW or button to scroll between L1 VM CODE and L2 VM CODE . 5. Press SEL[...]
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Page 16
16 T elephone Operation T elephone Operation Making Calls with the Handset 1. Pick up the handset and the phone automatically selects an open line. 2. Wait for a dial tone. 3. Dial a phone number . 4. Hang up the handset when finished. Making Calls with the Speakerphone 1. Press the SPEAKER button and the phone automatically selects an open line. 2[...]
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Page 17
17 T elephone Operation Receiving Calls with the Handset When the phone rings, the corresponding line’ s indicator flashes rapidly . 1. Pick up the handset (your phone automatically selects the ringing line). 2. When you are finished, hang up the handset. Receiving Calls with the Speakerphone When the phone rings, the corresponding line’ s indi[...]
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Page 18
18 T elephone Operation Pre-Dialing Telephone Numbers Pre-dialing lets you to enter , check , and edit a telephone number befor e engaging the line. There ar e several ways to pre-dial a telephone number: • Manually enter the telephone number , or • Press one of the 16 memory location buttons, or • Press DIRECTORY , followed by the REVIEW [...]
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Page 19
19 T elephone Operation Hold Placing a Call on Hold 1. Press HOLD. The indicator for the line on hold flashes gr een. 2. Hang up or press another line button. Releasing a Call from Hold Press the line button for the call on hold. The phone automatically goes into speakerphone mode. NOTE: If you want to change modes, lift the handset to switch to th[...]
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Page 20
20 T elephone Operation Ringer V olume While the handset is on the cradle tap the VOLUME or button to incr ease or decrease the ringer loudness. The phone gener ates a sample ring at the selected setting. Speakerphone, Handset, and Headset V olume While using the phone press the VOLUME or buttons to set the volume to a comfortable l[...]
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Page 21
21 T elephone Operation 2. Use the REVIEW or button to select the duration. Y ou may choose from 15 minutes, 30 minutes, 45 minutes, 1 hour , or 2 hours and increase the dur ation by 1 hour intervals up to 24 hours. 3. Press the SELECT button to save your selection. 4. When the Do Not Disturb function is on, the DND indicator flashes. To tu[...]
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Page 22
22 Caller ID Caller ID (CID) Summary Screen The summary screen shows the curr ent time, current date and number of new calls to be reviewed. It is displayed until any button is pr essed. Within 1 0 seconds of receiving a new call, the new caller information is displayed and the green NEW CALL indicator turns on. NOTE: The number of new calls is dis[...]
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Page 23
23 Caller ID Reviewing CID Records •P r ess the REVIEW or to scr oll the call recor ds. NOTE: When you scroll to the start/end of the list, ST ART /END appears in the display . Saving CID Records to Memory/Phone Directory Memory 1. While a name and telephone number shows in the display , press SELECT if you want to edit the information. T[...]
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Page 24
24 Caller ID 3. To adjust the phone number format, use the REVIEW or button For instance, a 7-digit local number sometimes cannot be dialed because it requir es a 1 0-digit or 1 1- digit format. Use the REVIEW or button to scr oll through 7, 1 0, and 1 1-digit numbers. 7-digits: 7-digit telephone number (i.e. 555-5555) 1 0-digit s: [...]
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Page 25
25 Memory Direct Access Memory & Directory Memory Storing a Name and Number in Memory 1. Press the ST ORE button. ENTER NUMBER shows in the display . 2. Use the touch-tone pad to enter the number you want to stor e (up to 32 digits). NOTE: If you make a mistake, use the button to position the cursor and pr ess DELETE to erase an incorrec[...]
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Page 26
26 Memory 1. Press a MEMORY button to r eview the recor d stored in Direct Access Memory . Changing a Stored Name or Number 1. Press DIRECT ORY . 2 . Use the REVIEW or button to scr oll to the desired memory . 3. Press SELECT and edit the content accor ding to the steps in the Storing a Name & Number in Memory section. OR 1. Press a MEM[...]
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Page 27
27 Memory Dialing a Stored Number If the number is stored in the Dir ectory Memory , 1. Pick up the handset, or press SPEAKER or HEADSET . 2. Wait for the dial tone. 3. Press the DIRECT ORY button, and use the REVIEW or button to find the number . 4. Press the DIAL button and the number automatically dials. If the number is stored in the Di[...]
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Page 28
28 Memory Deleting All Directory Memory This feature allows you to clear all memory saved in the dir ectory at once. 1. Press the MENU button. 2. Use the REVIEW or buttons to scroll to PHONE OPTIONS 3. Press SELECT . CLEAR ALL MEM shows in the display . 4. Press SELECT . 5. Press the REVIEW or button to scr oll to YES . 6. Press SEL[...]
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Page 29
29 Other Information Display Messages The following special messages indicate the status of a message or the unit: NO CALLS The CID memory log is empty . UNKNOWN CALLER The incoming call does not have CID service or their service ar ea is not linked to yours. If UNKNO WN CALLER appears along with a calling number , the name information for that num[...]
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Page 30
30 Other Information Y ou cannot be heard by the other party . • Make sure the handset or headset cor d is connected properly and secur ely . • Make sure MUTE is not turned on. Phone does not ring. • Make sure the ringer is turned on. •Y ou may have too many extension phones on your line. Try unplugging some phones. • See solutions for ?[...]
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Page 31
31 Other Information General Product Care To keep your telephone working and looking good, follow these guidelines: • Avoid putting the phone near heating appliances and devices that gener ate electrical noise (for example, motors or fluor escent lamps). • DO NOT expose to dir ect sunlight or moisture. • Avoid dropping the handset, as well as[...]
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Page 32
32 Other Information Service If trouble is experienced with this equipment, for r epair or warranty information, please contact customer service at 1-800-51 1-3 180 . If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is r esolved. This product may be serv[...]
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Page 33
33 Other Information Limited Warranty What your w arr anty covers: • Defects in materials or workmanship. Fo r how long aft er your purchase: • One year , from date of purc hase. (The war ranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whic hever comes first.) What we will do: •P[...]
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Page 34
34 Other Information Limitation of W ar ranty: • THE W ARRANTY ST A TED ABOVE IS THE ONL Y WARRANTY APPLICABLE TO THIS PRODUCT . ALL O THER W ARRANTIES, EXPRESS OR IMPLIED (INCLUDING ALL IMPLIED W ARRANTIES OF MERCHANT ABILITY OR FITNESS FOR A P AR TICULAR PURPOSE) ARE HEREB Y DISCLAIMED. NO VERBAL OR WRITTEN INFORMA TION GIVEN BY A TLINKS USA, I[...]
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Page 35
35 Index A Accessory Order Form 37 B Base Layout 6 C Call Alert Tone 13 Call Timer 18 Call Waiting Caller ID 24 Caller ID (CID) 22 Chain Dialing 27 Changing a Stored Name or Number 26 Conference 20 Connections and Setup 6 D Data P ort 10 Deleting a CID Record 23 Deleting All CID Records 23 Deleting All Directory Memory 28 Dialing a Stored Number 27[...]
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Page 36
36 R Receiving and Storing CID Records 22 Receiving Calls with the Handset 17 Receiving Calls with the Optional Headset 17 Receiving Calls with the Speakerphone 17 Redial 19 Regional Area Codes 14 Removing a Call from Hold 19 Restoring the Defaults 15 Reviewing CID Records 23 Reviewing Stored Names & Numbers 25 Ringer Volume 20 S Saving CID Rec[...]
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Page 37
37 ® r r s TM Charge your order on your VISA, MasterCard, or Discover Card by filling in below USE YOUR CREDIT CARD IMPORTANT: Copy complete account number from your VISA card IMPORTANT: Copy complete account number from your MasterCard My card expires: My card expires: Copy Number above your name on MasterCard AUTHORIZED SIGNATURE (Credit card[...]
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Page 38
Visit the RCA web site at www .rca.com Please do not send any products to the Indianapolis address listed in this manual or on the carton. This will only add delays in service for your product. ATLINKS USA, Inc. 10 1 West 1 03rd Street Indianapolis, IN 46290 ©2003 ATLINKS USA, Inc. T rademark(s)® Registered Marca(s) Registrada(s) Model 25202 T OC[...]