RCA 21011 manual

We br ing g ood things to lif e. 2.4 GHz Dual Cor dless Handset Call W aiting Caller ID Speak er phone User ’ s Guide 21 0 1 1[...]

2 E QUIPMENT A PPROV AL I NFORMA TION Y our telephone equipment is approved for connection to the Public Switc hed T elephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the T echnical Requirements for T elephone T erminal Equipment published by A CTA. 1 Notification to the Local T elephone Company On the bottom[...]

3 SEE MARKING ON BOTTOM / BACK OF PRODUCT RISK OF ELECTRIC SHOCK DO NOT OPEN W ARNING: TO PREVENT FIRE OR ELECTRICAL SHOCK HAZARD, DO NO T EXPOSE THIS PRODUCT T O RAIN OR MOISTURE. THE LIGHTNING FLASH AND ARROW HEAD WITHIN THE TRIANGLE IS A WARNING SIGN ALERTING YOU OF “DANGEROUS VOL TAGE” INSIDE THE PRODUCT . CAUTION: TO REDUCE THE RISK OF ELE[...]

4 C ORDLESS H ANDSET V OLUME C ONTROL ............................ 35 S PEAKERPHONE V OLUME C ONTROL ............................ 35 I N TERCOM ...................................... 36 M AKING AN I N TERCOM C ALL ............. 36 R ECEIVING AN I N TERCOM C ALL ... 37 R ECEIVING AN E XTERNAL T ELEPHONE C ALL D URING AN I N TERCOM C ALL ..... 37 B E[...]

5 I NTRODUCTION CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPOR T ANT SAFETY INSTRUCTIONS provided with this product and save them for future reference. Congratulations on purc hasing this GE Dual Cordless Handset T elephone S ystem. This system operates in the 2.4 GHz [...]

6 Y our Caller ID Call W aiting phone allows y ou to: •V iew the name and telephone number of a caller while you are on the phone (Call W aiting Caller ID). • Identify callers before you answer the phone. •V iew the time and date of eac h incoming call. •R ecord up to 40 Caller ID messages sequentially in eac h handset and the base. • Kno[...]

7 H ANDSET AND C HARGE C RADLE L A YOUT B ASE L A YOUT i n t 9 wxyz 6 mno 3 def 8 tuv 5 jkl 2 abc 7 pqrs 4 ghi 1 0 oper # pause * tone v v ringer page fla s h r e d i a l TAL K format c o n f e r e n c e c a l l b a c k c i d / v o l * tone button # pause button Display for mat/ conference button T ALK/callback button r edial button page/int button[...]

8 B EFORE Y OU B EGIN P ARTS C HECKLIST Make sure your pac k age includes the items shown here. T ELEPHONE J ACK R EQUIREMENTS To use this phone, you need an RJ1 1C type modular telephone jac k, whic h might look lik e the one pictured here, installed in your home. If you don ’ t have a modular jac k, call your local phone company to find out how[...]

9 I MPORT ANT I NST ALLATION I NFORMA TION • Never install telephone wiring during a lightning storm. • Never install telephone jac ks in wet locations unless the jac k is specifically designed for wet locations. • Never touc h non-insulated telephone wires or terminals, unless the telephone line has been disconnected at the network interface[...]

10 C ONNECTING THE AC (E LECTRICAL ) P OWER 1. Plug the power supply cord into the power jac k on the bac k of the base and the other end into an electrical outlet. When the handset is placed on the cradle the c harge indicator turns on to indicate the battery is c harging. CAUTION: Use only the A TLINKS USA, Inc. power supply 5-2562 that came with[...]

11 I NST ALLING THE H ANDSET B A TTERY NOTE: Y ou must connect the handset batter y before use. 1. P ush down on the top of the bat tery compartment co ver (located on the bac k of eac h handset) and remove the cover . 2. Lift the bat tery pac k and connect it's plug to the jac k inside the compar tment. NOTE: It is important to maintain the p[...]

12 W ALL M OUNTING THE B ASE NOTE: For best results, leave the phone on a flat sur face during initial charging before you hang the phone on the wall. 1. T urn the base over . 2. Attac h the wall mounting pedestal by first inserting the tabs on the open edge of the pedestal into the slots on the lower por tion of the bottom of the base. Then push d[...]

13 3. Press cid/v ol (up and down arrow) but ton on the handset or the CID (up and down ar row) but ton on the base to scroll to LANGUAGE . 4. Press the OK sof t k ey and SET LANGUA GE 1ENG 2 FRA 3ESP shows in the display . 5. Use the touc h tone pad on your handset to select 1ENG , 2FRA , or 3ESP , or use the cid/vol (up or down ar row) button on [...]

14 1. Make sure your base is at the main menu. If your base is not in the menu mode, press the MENU sof t key . 2. Press the CID (up or down ar row) button to scroll to CONTRA ST . 3. Press the OK sof t k ey and SET CON TRAS T 1 2 3 shows in the display . 4. Use the touc h tone pad on your base to select 1, 2, or 3, or use the CID (up or down ar ro[...]

15 A REA C ODE If you enter a 3-digit area code in the area code menu, your local area code will not appear in Caller ID messages you receive. Instead, you will see only the local seven digit number . Calls you receive from outside your local area code will show the full ten-digit number . This set ting may be made with the handset or the base. 1. [...]

16 HANDSET DISPLAY BASE DISPLAY R INGER T ONE This set ting may be made with the handset or the base. Y ou may c hoose from six different ringer tones. 1. Make sure your handset or base is in the menu mode. If your handset or base is not in the menu mode, press the MENU sof t key . 2. Press the cid/v ol (up or down arrow) button on the handset or t[...]

17 5. Press the OK sof t k ey to save your selection, and return to the main menu. The new ringer tone is displayed for two seconds. NOTE: Press the EXIT soft key once to keep the previous setting and return to the main menu screen. HANDSET DISPLAY BASE DISPLAY T ONE /P ULSE Most telephone systems use tone dialing, however , some may still use puls[...]

18 4. Use the touc h tone pad on the base to select 1T ONE or 2PULSE , or press the CI D (up or down ar row) button to move the ar row to your selection. The default set ting is 1 . 5. Press the OK sof t k ey to save your selection, and return to the main menu. The dialing mode displays for two seconds. NOTE: Press the EXIT soft key once to keep th[...]

19 4. Press the OK sof t k ey and HANDSET NEEDS RE GISTRA TION shows in the display . 5. P ress the OK sof t k ey and HOLD, BASE P AGE W AIT FOR BEEP shows in the display . 6. Press and hold the page/int but ton on the base until you hear a long beep and the handset displays CONFIRM RE GISTRA TION? 7. P ress the OK soft key on the handset to confir[...]

20 8. Use the touc h tone pad to enter the name. More than one let ter is stored in eac h of the number keys. For example, to enter the name Bill Smith, press the 2 key twice for the letter B. Briefly pause and the cursor moves to the next field. Press the 4 key 3 times for the letter I. Briefly pause and the cursor mo ves to the next field. Press [...]

21 H ANDSET D E - REGISTRA TION This set ting may be made with the handset only . Deregistration cancels a handset’ s registration. If you do not know a handset’ s name, you should deregister the handset according to the steps below . During the de- registration process, keep the handset near the base. W ARNING: It is not recommended that a han[...]

22 Then the handset displays CONFIRM DERE GISTRA TION? 5. Press the OK sof t k ey to confirm the deregistration. HANDSET # DERE GISTERED followed by RE GISTER HANDSET? shows in the display . NOTE: Press the EXIT soft key once to keep the previous setting and return to the main menu screen. G LOBAL D EREGISTRA TION If one or more handsets becomes lo[...]

23 W ALKIE T ALKIE This feature allows a pair of handsets to be used like walkie talkies (electrical power to the base unit is not required for walkie talkie operation). This setting may be made with the handset only . 1. Make sure your handset is at the main menu. If your handset is not in the main menu, press the MENU sof t key . 2. Press the cid[...]

24 6. When your conversation is finished, both the sending and receiving handsets may press the EXIT sof t key to disable the walkie talkie feature and return to the w alkie talkie standby mode. 7. P ress EXIT key again will disable the walkie talkie and go bac k to handset standby mode. W ALKIE T ALKIE DISABLED shows briefly in the display . NOTE:[...]

25 T IME OF D AY This set ting may be made with the base only . 1. Make sure your base is in the menu mode. If your base is not in the menu mode, press the MENU sof t key . 2. Press the CID (up or down ar row) to scroll to TIME . 3. Press the OK sof t k ey and SET TIME - - : - - AM PM shows in the display . 4. Use the touc h tone pad to enter the c[...]

26 D EF AUL T As you become familiar with this system, you may prefer to use the system’ s original settings. Follow the steps below to return to the factory default set tings. 1. Make sure your handset or base is in menu mode. If your handset or base is not in the menu mode, press the MENU sof t key . 2. Press the cid/v ol (up and down ar row) b[...]

27 NOTE: Press the EXIT soft key once to keep the previous setting and return to the main menu. B ASIC O PERA TION S PEAKERPHONE F or hands-free operation and con venience, your dual-handset system is equipped with a speakerphone. F or best speakerphone performance, avoid the following: • Areas with high bac k ground noise. (The microphone might [...]

28 M AKING A C ALL H ANDSET 1. Pic k up the handset and press the talk/callbac k button on the handset. Listen for a dial tone. 2. Dial the desired number , or dial the number first then press the talk/ callbac k button. 3. When finished, press the talk/callbac k but ton again to hang up. S PEAKERPHONE 1. P ress the callbac k/speak er button on the[...]

29 C ALL T IMER After you press talk/callbac k on the handset or speak er/callbac k on the base, the built-in call timer shows in the display and counts the length of time of the call in minutes and seconds. A UTO S T ANDBY Placing the handset in the base cradle or handset c harge cradle while the handset is off the hook (during a call) automatical[...]

30 B ASE 1. P ress the ringer button and the cur rent ringer set ting shows in the display . 2. Use the touc h tone pad on your handset to enter 1HI , 2L O W , or 3OFF , or use the CID (up and down arrow) to scroll to your selection. 3. Press the OK sof t k ey to save your selection, and the ringer setting shows in the display for two seconds then [...]

31 L AST N UMBER R EDIAL To quic kly redial the last number you dialed: 1. P ress the talk/callbac k button on the handset or the speaker/callbac k button on the base. 2. P ress the redial but ton. -OR- 3. P ress the redial but ton fir st then press the talk/callbac k button or the speaker/callbac k button. If you get a busy signal and w ant to kee[...]

32 P AGING THE H ANDSET This feature helps you locate a misplaced handset. T o send and recei ve pages, all handsets must be registered. If your handsets are not registered follow the instructions in the Handset Registration section of this manual. P AGING FROM THE B ASE OR H ANDSET Make sure the phone is OFF (not in talk mode). 1. P ress the page/[...]

33 RECEIVING HANDSET When the talk/callbac k or speaker/callbac k or page/int on the receiving handset or base is pressed the page is answered. If the page is not answered af ter two minutes, NO ANSWER shows in the display of sending handsets or base and the page is cancelled. The unit returns to standby mode. NOTE: If name has been assigned to the[...]

34 3. Enter the handset number you want to transfer the call to, and the receiving handset is paged. RECEIVING HANDSET SENDING HANDSET NOTE: If the page isn’ t answered, press the EXIT soft key or the page/int button to cancel the transfer . When the page/int or talk/callbac k button is pressed on the receiving handset, the unit goes into interco[...]

35 2. Press the MUTE sof t k ey to cancel mute and return to your phone conversation. T EMPORARY T ONE D IALING This feature is useful only if you use pulse dialing service. T emporary tone dialing enables pulse (rotary) service phone users to access touc h-tone services of fered by banks, credit card companies, etc. For example, when you call your[...]

36 I NTERCOM The intercom feature allows you to have an unlimited-duration, two-w ay conversation between two handsets or the base and a handset. M AKING AN I NTERCOM C ALL 1. Make sure the phone is OFF (not in talk mode). 2. P ress the page/int button on the handset or base. PA GING EXTENSION shows in the display . 3. Enter the desired handset num[...]

37 NOTE : During the intercom, if a handset is assigned a name, that name is displayed instead of handset number . R ECEIVING AN I NTERCOM C ALL When an intercom call is received, the handset or base beeps. T o answer the intercom call, press the page/int but ton. R ECEIVING AN E XTERNAL T ELEPHONE C ALL D URING AN I NTERCOM C ALL B ETWEEN H ANDSET[...]

38 EXTENSION ? EXIT LINE ON HOLD 2. Press the CONF sof t k ey on your handset or base. LINE ON HOLD EXTENSION? shows in the display . 3. Enter the desired handset number to select the base or the handset number you want to conference with. The receiving party is paged. SENDING HANDSET RECEIVING HANDSET 4. The receiving handset or base must press th[...]

39 M EMORY The handset and base eac h have their own separate memory dialing storage areas. Fif ty 15-c haracter names and 24-digit telephone number s can be stored in the handset memory . Fif ty 15-c haracter names and 24- digit telephone numbers can be stored in the base memory . S TORING A N AME AND N UMBER IN M EMORY 1. Mak e sure the phone is [...]

40 5. Use the touc h tone pad on your handset or base to enter a name (up to 15 c haracter s). More than one letter is stored in eac h of the number k eys. For example, to enter Bill Smith, press the 2 key twice for the let ter B. Press the 4 key 3 times for the let ter I. Press the 5 key 3 times for the let ter L. W ait for 1 second. P ress the 5 [...]

41 S TORING A R EDIAL N UMBER 1. Make sure the phone is OFF (not in talk mode). 2. P ress the DIR sof t k ey . 3. Press an y number k ey (0 1-50) to store the phone number in that memory location, or press the cid/vol (up and down arrow) but ton on the handset or CID (up and down ar row) but ton on the base to select the memory location. 4. P ress [...]

42 3. Press the cid/v ol (up or down arrow) but ton on the handset or CID (up or down arrow) but ton on the base to scroll through the stored numbers. Or use the touc h tone pad on your handset or base to enter the memory location number . T O C HANGE : Use the same procedure to c hange a stored number as you do to store a number - instead just rep[...]

43 NOTE: If you don’ t want to change or delete a number , simply press EXIT soft key , or wait for one minute to exit the review mode. D IALING A S TORED N UMBER H ANDSET Make sure the phone is ON by pressing the talk/callbac k button. 1. P ress the DIR sof t k ey . 2. Enter the memory location number (0 1 -50) for the desired memory location. T[...]

44 C HAIN D IALING FROM M EMORY Use this feature to make calls that require a sequence of number s, suc h as a calling card number used for a frequently called long distance number . The following example shows how you can store eac h part of the long dialing sequence and use c hain dialing to make a call through a long distance service: 1. Mak e s[...]

45 When your telephone rings, and you are subscribed to Caller ID Call W aiting service, you will receive information (if available) transmitted by your local telephone compan y . Y ou will also recei ve Caller ID information from Call W aiting calls. If you receive an incoming call and you are already on the phone, a beep indicates the presence of[...]

46 2. Press the cid/v ol down arrow but ton on the handset or CID (down ar row) button on the base to review the newest call and scroll to older calls (lower numbers). When you reac h the oldest call, the display shows END OF LIST . As you review calls, the display shows you the following information for eac h call: • The telephone number of the [...]

47 3. P ress the desired memory location but ton. Example, press the number 01 k ey to store the record in memory location 1 . If the memory location is occupied and, you want to replace it, you must confirm the replacement by pressing the OK sof t key . NOTE: Press EXIT soft key once to keep previous the setting and return to the Caller ID menu. O[...]

48 A vailable formats include: Number of digits Explanation Example Eleven digits long distance code “1 ” 1 -317 -888-8888 +3- digit area code +7 -digit telephone number . T en digits 3-digit area code +7 -digit 317 -888-8888 telephone number . Seven digits 7 -digit telephone number . 888-8888 NOTE: If the phone company does not supply all ten [...]

49 2. Use the cid/vol (up or down arrow) but ton on the handset or CID (up or down ar row) button on the base to display the desired Caller ID record. 3. Press DEL sof t k ey . The display shows DELETE CALL ID? 4. P ress OK sof t key to erase the record. The display shows DELETED , for two seconds, and confirms the deletion. Y ou will hear a confir[...]

50 2. Use the cid/vol (up or down ar row) button on the handset or CID (up or down arrow) but ton on the base to display any Caller ID record. 3. P ress and hold the DEL soft key for two seconds. The display shows DELETE ALL? 4. Press the OK sof t k ey to erase all CID records from memory . The display shows NO CALLS . Y ou will hear a confirmation[...]

51 R EPLACING THE B A TTERY CAUTION: T o reduce the risk of fire or personal injury , use only the battery 5-2459 that is compatible with this unit. Make sure the telephone is OFF (not in talk mode) before you replace bat tery . 1. R emo ve the battery compar tment cover . 2. Disconnect the cord at tac hed to the battery pac k from the jac k inside[...]

52 H EADSET AND B EL T C LIP I NST ALLATION C ONNECTING AN O PTIONAL H EADSET TO THE H ANDSET Eac h handset may be used with an optional headset for hands free operation. 1. R emove the rubber cap covering the headset jac k. 2. Connect the headset to the headset jac k on the side of the handset. The handset receiver and speak erphone microphone are[...]

53 D ISPLA Y M ESSAGES The following indicators show the status of a message or of the unit. INCOMPLETE D A T A Caller information has been inter rupted during transmission or the phone line is excessively noisy . ENTER NAME P rompt telling you to enter the name in one of the 50 memory locations. DELETE ALL? P rompt asking if you w ant to erase all[...]

54 H ANDSET S OUND S IGNALS Signal Meaning A long warbling tone (with ringer on) Signals an incoming call Three short beeps Page signal One shor t beep (every 7 seconds) Low battery w arning T ROUBLESHOOTING G UIDE T ELEPHONE S OLUTIONS No dial tone • Chec k or repeat installation steps. • Make sure base power cord is connected to a working ele[...]

55 Dial tone is OK but can’t dial out • Make sure the T ONE/PULSE setting on the handset is set to the type of phone service you are subscribed to. Handset/Base does not ring • Make sure the handset ringer is turned on and the base ringer is programmed to HIGH. • The cordless handset may be out of range of the base. Move closer to the base.[...]

56 Charge indicator on the base flashes •P rovided your phone company of fer s voice message service and you subscribe to it, the c harge indicator on the base flashes when the phone is not in use to indicate there is a message w aiting. It stops flashing af ter the message has been reviewed. Memory Dialing doesn't work • Did you program t[...]

57 No Caller ID •Y ou must be subscribed to Caller ID service from your local telephone company to receive Caller ID records. B A TTERY S OLUTIONS If you experience any of the following problems, even af ter fully rec harging the bat tery , you may need to replace the battery pac k: • Short talk time •P oor sound quality • Limited range •[...]

58 C AUSES OF P OOR R ECEPTION • Aluminum siding. •F oil bac king on insulation. • Heating ducts and other metal construction that can shield radio signals. •Y ou’ re too close to appliances suc h as microwaves, stoves, computers, etc. • Atmospheric conditions, suc h as strong storms. • Base is installed in the basement or lower floor[...]

59 I NDEX A Accessory Order Form 61 Answering a Call 28 Area Code 15 Auto Standby 29 B Base Layout 7 Basic Operation 27 Before Y ou Begin 8 C Call Timer 29 Caller ID 44 Caller ID Errors 50 Causes of P oor Reception 58 Chain Dialing from Memory 44 Connecting an Optional Headset to the Handset 52 Connecting the AC (Electrical) P ower 1 0 Connecting t[...]

60 M Making a Call 28 Making an Intercom Call 36 Memory 39 Mute 34 P P aging from the Base or Handset 32 P aging the Handset 32 Par ts Checklist 8 P rogrammable F unctions 12 R Receiving an External T elephone Call During an Intercom Call 37 R eceiving an Intercom Call 37 R eceiving and Storing Call Records 45 R eplacing the Bat tery 51 R eviewing [...]

61 Please mak e sure that this f orm has been filled out complet ely . A CCESSORY O RDER F ORM CUST OMER: CUT AL ONG DOT TED LINE. ✂ *Prices are subject to change without notice. T otal Merc handise.........................................$_______________ S ales T ax........................................................$_______________ We are r[...]

Model 21 01 1 1 6047080 ( R e v . 4 Dom E) 02-47 P rinted in China A TLINKS USA, Inc. 101 W est 103rd Street Indianapolis, IN 46290 © 20 02 A TLINKS USA, Inc. Tr ademark(s) ® Registered Marca(s) Registrada(s) L IMITED W ARRANTY What your warranty covers: • Defects in materials or workmanship. For how long after your purchase: • One year , fro[...]