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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of RCA 25420, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of RCA 25420 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of RCA 25420. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of RCA 25420 should contain:
- informations concerning technical data of RCA 25420
- name of the manufacturer and a year of construction of the RCA 25420 item
- rules of operation, control and maintenance of the RCA 25420 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of RCA 25420 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of RCA 25420, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the RCA service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of RCA 25420.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the RCA 25420 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
4-Line DECT 6.0 Cordless Oce Phone User’s Guide Please read this manual before operating this product Model 25420[...]
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Page 2
2 Equipment Approval Information Y our telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone T erminal Equipment published by ACTA. 1 Notication to the Local Telephone Company On the bottom of this e[...]
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Page 3
3 forth in Subpart E of P art 68, FCC Rules and Regulations. The telephone company may make changes in its communications facilities, equipment, operations or procedures where such action is required in the operation of its business and not or performance of your telephone equipment, the telephone company must give you adequate notice, in writing, [...]
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Page 4
4 Licensing Licensed under US P atent 6,427,009. FCC RF Radiation Exposure Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This base unit should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body . This transmitter must not be co-l[...]
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Page 5
I MPORTANT I NFORMATlON ...........…............ 2 E OUIPMENT A PPROVAL I NFORMATlON ......…..... 2 I NTERFERENCE I NFORMATlON .......................... 3 H EARING A ID C OMPATIBILlTY (HAC) ............. 3 L ICENSING …....…...…..…....…...…....…....…. 4 FCC RF R ADIATION E XPOSURE S TATEMENT ..... 4 I NTRODUCTION ...............[...]
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Page 6
T HREE-WAY I NTERCOM C ALLS ...................... 27 M AKING A N I NTERCOM C ALL W ITH O THER E XTENSIONS ........................... 27 M EMORY ...................................................... 28 S TORING A N AME A ND N UMBER I N M EMORY 28 S TORING A R EDIAL N UMBER ........................ 28 I NSERTING A P AUSE I N T HE D IALING S EQUENC[...]
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Page 7
7 Introduction CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference. Congratulations on purchasing this RCA telephone. This system operates in the DECT 6.0 frequency range. Y our 4-line pho[...]
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Page 8
8 Before Y our Begin P arts Checklist Make sure your package includes the items shown here. Connections and Setup Telephone Jack Requirements T o use this phone, you will need an RJ1 1C (for a single line) or a RJ14C (for two lines) type modular phone jack, which might look like the one pictured here, installed in your home or oce. If you don’[...]
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Page 9
9 Connections and Setup Base Station The phone must be connected to two line (RJ14C) wall jacks or four single line (RJ1 1C) wall jacks to accomodate all four lines. IMPORTANT : Connect the AC power supply to the base unit as out lined in steps 1 through 3 below prior to connecting the telephone line cords to insure for proper base station ID assig[...]
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Page 10
1 0 NOT E: T o u se fo ur li n es , you mus t ha v e four telephone lines with uniq u e t elephon e nu mbers . If y ou on l y have one t elepho n e line, this phone will still opera te, bu t on l y a s a s ing le li n e tel ep h one . Un it Ini ti al ization : Aft er you connect the power s uppl y and Line 1 to the unit, the sy s te m a ut o mati- [...]
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Page 11
1 1 Connections and Setup Important Installation Guidelines Installing the Handset Battery NOTE: Y ou must connect the handset battery before use. Inc. approved Nickel-metal Hydride (Ni-MH) battery GP, 2.4V, 550mAh (T-T104), 700mAh (T-2734) that is compatible with this unit. CAUTION: Risk of explosion if battery is replaced by an incorrect type. Di[...]
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Page 12
12 Connecting the AC (Electrical) P ower Plug the power adaptor cord into the power jack on the back of the base and the other end into an electrical outlet. The charge indicator will turn RED to indicate the battery is charging when the handset is in the cradle. the phone, battery performance is compromised. T-T009 power adaptor listed in the user[...]
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Page 13
13 Handset & Base Layout Connections and Setup Format/Redial (button) Caller ID Log (button) Delete/Mute (button) # Pause (button) I nt er co m/C a ll T ran sfe r (button) Talk/Speakerphone (button) Line Select (button) Select/Save (button) C all C on ference/Store N um ber (button) Hold (button) Flash/Exit (button) Directory (button) Display M[...]
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Page 14
14 Connections and Setup Handset Charge Cradle connection errors. The phone must be connected to the power outlet, Line 1 must be connected to the Line 1 + 2 jack, and the phone must have a unique phone ID. NOTE: For instructions on how to change your phone’s unique ID, see Phone ID, page 17. VERY IMPORTANT : In order to achieve full system opera[...]
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Page 15
15 Handset Ringer V olume 1. While the phone is in standby mode, press the V ol (+ or -) button. The phone rings according to the current setting. 2. Tap the V ol (+ or -) buttons to adjust the volume one level at a time. The phone stores the setting after the last button press. Set t ing th e R i nger T one . NOTE: During a Page All announcement, [...]
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Page 16
16 Connections and Setup Handset Ringer Melody 1. Press the Menu button while in standby mode. 2. Use the V ol (+ or -) buttons to scroll up or down to SOUND SETTING. 3. Press the Sel/Save button. 4. Use the V ol (+ or -) buttons to scroll up or down to HS SETTING . 5. Use the V ol (+ or -) buttons to scroll up or down to RING MELOD Y. 6. Press the[...]
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Page 17
17 5. Use the V ol (+ or -) buttons to scroll up or down for Line1.Press CID button to move the cursor to Line 2 if necessary . 6. Repeat steps 6 and 7 for each telephone line . 7. Press the Sel/Save button to save. NOTE: Use the V ol (+ or -) buttons to scroll up or down to select CID ON or OFF . (ON allows the unit to detect and display CID recor[...]
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Page 18
18 3.Use the V ol (+ or -) buttons to scroll up or down to PHONE ID. 4.Press the Sel/Save button. 5.Press the Sel/Save button again to automatically set the phone ID, or use the keypad to enter your desired phone ID. NOTE: The Phone ID (0 1-16) must be unique. If you manually select a phone ID that belongs to another unit on the system, NOT A VAILA[...]
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Page 19
19 NOTE: Y ou may press the Exit button at any time to exit. Call Alert Tone Turn on the Call Alert to hear a tone for incoming calls while you are on the using the phone. If you do not want this tone to disturb your conversation, you can set it to OFF . 1. Press the Menu button while in standby mode. 2. Use the V ol (+ or -) buttons to scroll up o[...]
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Page 20
20 Connections and Setup 5. Press the Sel/Save button. 6. Use the V ol (+ or -) buttons to scroll up or down to YES or NO . The default is YES. 7. Press the Sel/Save button to save. Contrast Time and Date 1. The time and date is automatically set when you receive the rst CID call. To manually reset the time and date, follow the steps below. 1. P[...]
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Page 21
2 1 Basic Operation Local Code 1. Press Menu button once, then press the VOL ( or ) buttons until AREA CODE is displayed. 2. Press Select/Save button to select. 3. Use the VOL ( or ) buttons of the sub-menu until LOCAL CODE is displayed. 4. Press Select/Save button to select 5. Use the number pad to enter your three digit area code.[...]
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Page 22
22 Basic Operation Clear All Memory 1. Press Menu button once, then press the VOL ( or ) buttons until CLEAR ALL MEM is displayed. 2. Press Select/Save button to select. 3. Use the VOL ( or ) buttons to select YES. 4. Press the Select/Save button to clear all the records in the phonebook, redial and CID memories. Load Default 1. Pre[...]
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Page 23
23 Basic Operation Making a Call 1. Press the Talk button to access an available line automatically , -OR- If you want to select a desired line, press Line button plus a number button (1-4) to select the desired line. Line number is displayed at top of display . 2. Wait for a dial tone then dial the desired number . 3. in the charge cradle, to hang[...]
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Page 24
24 Basic Operation 4. Press the Conf button. 5. Y ou will now be connected to both parties. NOTE: If you have more than one line (including intercom call) on you want to conference. Then, you can select another party when you have pressed the Conf button. To disconnect one party: Select the line (by pressing the Line button and then together with t[...]
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Page 25
25 Intercom Operation 1. When the unit is idle, press the DND/Privacy button. The last setting is displayed. 2. Use the V ol (+ or -) buttons to scroll up or down to select the duration. Y ou may choose from 15 minutes, 30 minutes, 45 minutes, 1 hour , or 2 hours and increase the duration by 1 hour intervals up to 24 hours. disabled. 4. To cancel, [...]
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Page 26
26 Basic Operation Battery Low If the handset battery is low , the unit will emit the alert tone and show BATTERY LOW in the display to remind you that the battery needs charging. If the battery voltage is very low , the handset will automatically shut down. Place handset in the charge cradle to recharge battery . P aging All Extensions from the Co[...]
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Page 27
27 Intercom Operation Answering an Intercom Call 1. Press the Int/Transfer button or T alk button. 2. Receiving an Incoming Telephone Call During an Intercom Call During an intercom call, if you receive a telephone call, you will hear an alert tone. To answer the incoming call, press the Hold button to place your intercom call on hold or press End [...]
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Page 28
28 Enter Name Enter number Memory The handset can store fty phonebook records consisting of 15-character names and 32-digit telephone numbers. Storing a Name and Number in Memory 1. Pre ss the Conf/Store bu tto n on th e ha nds et, ENTER NUMBER is displayed. 2. Use the keypad to enter the phone number (up to 32 digits). 3. Pre ss the Sel ect /Sa[...]
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Page 29
29 To Delete : Press DIR/ 3 on the handset, then press the VOL ( 6 or 5 ) button to scroll to a desired memory . 1. Press the Delete/Mute button. DELETE ? is displayed. 2. Press Delete/Mute again to conrm. Dialing a Stored Number Make sure the phone is ON (in TALK mode). 1. Press the DIR/ 3 button. 2. Use the VOL ( 6 or 5 ) button to scroll to t[...]
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Page 30
30 If you are not at home or cannot answer , the telephone stores the information so that you can see who called while you were unavailable. Caller ID memory automatically stores the call number , date, time, phone number and name for the last 40 calls. If Caller ID memory is full, a new call record automatically replaces the oldest call record in [...]
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Page 31
31 Dialing a Caller ID Number When reviewing any call record in the Caller ID memory , you can dial back the caller’s number . 1. Make sure the phone is OFF (not in talk mode). 2. Press CID/ 4 button once, then VOL ( 6 or 5 ) button until the desired call record is displayed. Depending on (a) how the incoming caller’s phone number is formatted [...]
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Page 32
32 Inc. approved Nickel-metal Hydride (Ni-MH) battery GP, 2.4V, 550mAh (T-T104), 700mAh (T-2734) that is compatible with this unit. 1. Make sure handset is OFF (not in TALK mode) before you replace battery . 2. Remove the battery compartment door . 3. Disconnect the battery plug from the jack inside the battery compartment and remove the battery pa[...]
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Page 33
3 3 extension. SEARCHING: Handset is out of range of the base. INCOMPLETE DAT A: Caller information has been interrupted during transmission or the phone line is excessively noisy . SELECT PHONE ID: Key in the ID of another extension. DELETE ALL: battery to properly charge (for 14 hours) prior to rst use or when you install a new battery pack. I[...]
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Page 34
34 NEW CALL: Call has not been reviewed. NO NUMBER: No Caller Number was received. NO NAME: No Caller Name was received. NO DAT A: No Caller ID information was received. BLOCKED CALL: The person is calling from a number that has been blocked from transmission. BLOCKED NAME: The person’s name is blocked from transmission. BLOCKED NUMBER: The perso[...]
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Page 35
35 Other Information • The cordless handset may be out of range of the base. Move closer to the base. • Charge the battery . Unit beeps • Clean charging contacts on cordless handset and charge cradle with a soft cloth or an eraser . • See solutions for “No dial tone” on previous page. • Replace the battery . Memory Dialing doesn’t w[...]
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Page 36
36 Service General Product Care To keep your unit working and looking good, follow these guidelines: • Avoid putting the phone near heating appliances and devices that generate electrical noise (for example, motors or uorescent lamps). • DO NO T expose to direct sunlight or moisture. • Avoid dropping the handset, as well as other rough tre[...]
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Page 37
37 Warranty Or refer inquires to: Teleeld NA Inc. Manager , Customer Relations 49 15 SW Grith Dr . #205 Beaverton, Or 97 005 Attach your sales receipt to the booklet for future reference or jot down the date this product was purchased or received as a gift. This information will be valuable if service should be required during the warranty pe[...]
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Page 38
38 proof-of-purchase paperwork and where to send your defective merchandise. • Y ou will be responsible for shipping the defective unit back to our warranty fulllment center at your own expense. Y ou are responsible for damage or loss during shipment so insuring the product during return shipping is highly recommended. • We will ship a repla[...]
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Page 39
39 TO THE EXTENT PROHIBITED B Y APPLICABLE LAW , ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A P ARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE APPLICABLE W ARRANTY PERIOD SET FORTH ABOVE. How state law relates to this warranty: • Some states do not allow the exclusion nor limitation of incidental or consequential damages, or limi[...]
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Page 40
Visit the RCA web site at www .rca4business.com Please do not send any products to the Oregon address listed in this manual or on the carton. This will only add delays in service for your product. Beaverton, Or 97 005 RCA is a trademark of RCA Trademark Management S.A., Used under license. © 20 1 1. All rights reserved. Model: 25420 T0001174 (Rev.[...]