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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of RCA 28300, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of RCA 28300 one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of RCA 28300. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of RCA 28300 should contain:
- informations concerning technical data of RCA 28300
- name of the manufacturer and a year of construction of the RCA 28300 item
- rules of operation, control and maintenance of the RCA 28300 item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of RCA 28300 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of RCA 28300, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the RCA service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of RCA 28300.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the RCA 28300 item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Model 28300 2 in 1 - Internet Phone User ’s Guide can be used with the internet or as a landline telephone Quick Set-Up Guide on page 6[...]
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Page 2
Equipment Approv al Information Your telephone equipment is appr oved for connection to the Public Switched T elephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requir ements for Telephone T erminal Equipment published by ACT A . 1 Notification to the Local Telephone Company On the bottom of[...]
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Page 3
3 Inter ference Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and () This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to [...]
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Page 4
4 Table of Contents E quipmEnt A pprov Al i nformA tion ................. 2 i ntErfErEncE i nformA tion ............................. 3 H EAring A id c ompA tibilit y (HAc) ................. 3 l icEnsing ..................................................... 3 fcc rf r AdiA tion E xp osurE s t A tEmEnt ........ 3 i nformA tion for dEct p roduct ....[...]
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Page 5
5 a DV anCeD i nterCom f e a tures ....................... 32 r eCeiVing an i nComing C all D uring an i nterCom C all ............................................ 32 u sing i nterCom with e x ternal t elePhone C alls ........................................................... 32 t wo -w a y C alling ..................................... 33 c onfEr[...]
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Page 6
6 Conne ct to tradi tiona l pho ne syste m Conne ct to Skype ™ Get Conn ecte d E asil y System Requirements Recommended: PC running Windows 2000 or XP 1 GHz processor 256 MB RAM 30 MB free space on hard drive Cable, DSL or equivalent broadband connection to Internet Standard PSTN line (RJ-11) Minimum: PC running Windows 2000 or XP 400 MHz process[...]
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Page 7
7 Introduction CAUTION: When using telephone equipment , there ar e basic safety instructions that should always be followed. Refer to the IMPORT ANT SAFE TY INSTRUCTIONS provided with this product and save them for future r eference. IMPORT ANT: Because cordless phones operate on electricity, you should have at least one phone in your home that is[...]
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Page 8
8 T elephone Jack Requir ements To use this phone with a landline, y ou need an RJ11C type modular telephone jack, which might look like the one pictured here, installed in your home. If y ou don’t have a modular jack, call your local phone company to nd out how to get one installed. Installation Digital Security Syst em Y our cordless phone u[...]
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Page 9
9 PAGE Base Layout Handset Layout Soft Key Left (SKL/ | ) (button) display speaker (button) #/P AUSE/lock (button) INT (intercom button) END CALL (button) REDIAL/flash (button) * (button) 5 / 6 Navigational (button) Landline (button) [traditional call] earpiece Skype (button) [computer call] Soft Key Right (SKR/ | ) (button) microphone IN USE/CID/[...]
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Page 10
10 Installing the Phone Installing the Handset Battery NOTE: Y ou must connect the handset batt ery before using the cordless handset(s). CAUTION: T o r educe the risk of fire or personal injury, use only the Thomson Inc. approved model GP80AAAHC - NiMH 1.2V 800mAh rechar geable Nickel-metal Hydride battery, which is compatible with this unit . 1.[...]
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Page 11
11 . Plug one end of the telephone line cord into the TEL jack on the back of the base and the other end into a modular jack . 3. Plug the AC power converter into the electrical outlet and the DC connector into the jack on the back of the base. 4. Place the handset in the base cradle. The CHAR GE indicator turns on, verifying the battery is char[...]
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Page 12
1 4. Select "I accept the terms of the license agreement" and click [Next] to continue. 5. The folder where setup installs the les can be changed. The default directory is “C:Program FilesSKYLINKSKYLINK™ -in-1 Phone Utility” . Press [Change…] to change the directory. Click [Next] to continue. 6. The Install screen appe[...]
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Page 13
13 Start when windows star t Automatically starts the SKYLINK™ -in-1 Phone Utility when computer is started or rebooted. This can be turned ON or OFF as the user prefers. Exit Closes the SKYLINK™ -in-1 Phone Utility. SKYLINK™ Operation Guide The "Status" screen indicates SKYLINK™ and Sk ype are operational. The "Tools&q[...]
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Page 14
14 T o Uninstall the Software If you choose to uninstall the softwar e from the PC. 1. Go to the ST ART/Setting/Control Panel, choose the icon "Add or Remove Pr ograms". . Select "SKYLINK™ -in-1 Phone Utility" from the list and click [Remove] to uninstall. 3. A message box appears. Click [Y es] to continue, or [No] to ca[...]
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Page 15
15 Timer There ar e three programmable menus av ailable: Time Format , Clock and Alarm. 1. Make sure your phone is OFF (not in talk mode). . Press the MENU (SKL) button and use the 6 or 5 button to scroll to TIMER . 3. Press the OK (SKL) button to enter the menu. Time Format Choose between 1 hour or 4 hour format . From the TIMER menu; 1. [...]
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Page 16
16 On/Off There ar e four options: Off, Once, Everyday, and Weekday. Off - Press the OK (SKL) button to conrm. Once, Everyday, and Weekday - Press the OK (SKL) button to enter the menu. Set the time using the keypad, then press OK (SKL) button to conrm. NOTE: Once the alarm is set , the alarm icon will appear in the top icon bar. Ringer Type [...]
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Page 17
17 4. Press the OK (SKL) button to save your selection. NOTE: When English is selected, pr ess the OK (SKL) button if you would like to add an additional input language, (or Cancel (SKR) to use English character set only) then press the 6 or 5 button to scroll to French or Spanish character set and press the OK (SKL) button to confirm. Press the B[...]
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Page 18
18 Message Waiting If you have subscribed to a voice messaging service, the green message light on the base will ash to alert you that you have messages waiting. T o hear y our messages, contact your voice messaging service provider . NOTE: F or quick dialing you can store the voice messaging service number on your phone. T o dial the programmed[...]
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Page 19
19 Wallpaper Y ou may choose from the 3 pr eset images. From the HANDSET SE T TINGS menu; 1. Use the 6 or 5 button to scroll to W ALLP APER . . Press the OK (SKL) button to enter the menu. 3. Use the 6 or 5 button to scroll to the desired selection. 4. Press the OK (SKL) button to save your selection. Contrast Y ou may choose from the 5 contrast[...]
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Page 20
0 Auto Answer If Auto Answer is set to ON, you can answer the phone by lifting it fr om cradle. If Auto Answer is OFF , you must press t he (S ky pe) or (la ndl ine ) o r (speaker) or INT button on the handset From the HANDSET SE T TINGS menu; 1. Use the 6 or 5 button to scroll to A UTO ANSWER . . Press the OK (SKL) button to enter the menu. [...]
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Page 21
1 Menu Color This feature allows you change the backgr ound color and the color of the highlighter from 4 color schemes. From the HANDSET SE T TINGS menu; 1. Use the 6 or 5 button to scroll to Menu Color . . Press the OK (SKL) button to enter the menu. 3. Use the 6 or 5 button to scroll to the desired selection. 4. Press the OK (SKL) button t[...]
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Page 22
Registration Y our handset is pre-r egistered and ready to use. It is not r ecommended that handset be register ed again unless absolutely necessary. From the HANDSET SE T TINGS menu; 1. Use the 6 or 5 button to scroll to REGISTRA TION . . Press the OK (SKL) button to enter the menu. 3. Use the 6 or 5 button to scroll to a specic base [...]
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Page 23
3 Select Base This option allows you to register a handset to mor e than one base and select which base it takes the signal from. The handset can also sear ch for the most suitable base automatically if Auto Base is selected. From the HANDSET SE T TINGS menu; 1. Use the 6 or 5 button to scroll to SELECT BASE . . Press the OK (SKL) button to e[...]
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Page 24
4 Ringer Type This menu allows you to change the ringer tone (from 5 ring melodies) for the base. From the BASE SET TINGS menu; 1. Use the 6 or 5 button to scroll to RINGER TYPE . . Press the OK (SKL) button to enter the menu. 3. Use the 6 or 5 button to select the desired ring tone (1-5). 4. Press the OK (SKL) button to conrm your selecti[...]
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5 NOTE: If y ou select OK , all the settings in the programmable menu are r eturned to fact ory default setting. Y ou will hear a confirmation tone. Function 1. Make sure your phone is OFF (not in talk mode). . Press the MENU (SKL) button and use the 6 or 5 button to scroll to FUNCTION . 3. Press the OK (SKL) button to enter the menu. Games [...]
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Page 26
6 Dial the number and then press th e (lan dli ne) or (speaker) bu tt on. NOTE: If y ou make a mistake, use the DELETE (SKR) button to backspace and delete one number at a time. . When nished, press the END C ALL button or place the handset in the base cradle to hang up. NOTE: During the conv ersation, you can use the 6 or 5 button to adju[...]
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Page 27
7 Skype Call Use Skype to call other Skype users free of char ge. Make sure that Sk ype™ is installed and activated on your computer . 1. Press the ( Sk ype ) b utt on. The rst entry in the Skype contacts list appears. . Use the 6 or 5 button to browse the contacts (online or all) or enter the rst letter of the desired name to select [...]
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Page 28
8 Answering a Call When a landline call is received, if y ou subscribe to Call Waiting Caller ID ser vice from your phone company, the phone number and name will appear . When an Skype call is received, the incoming Sk ype username or SkypeIn number will be shown on the LCD . When an intercom call is r eceived, the caller ’s handset number wil[...]
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Page 29
9 NOTE: Y ou can press the ( Sky pe) bu tton to terminate the ongoing Skype call and turn to the landline call or press the (la ndl ine ) button to release the landline line and turn to the Skype call. 3. When nished, press the END C ALL button to end both calls. NOTE: If one call is ended, the other ongoing call can be terminated by press th[...]
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Page 30
30 Dialing from Contacts 1. Press the CONT ACT (SKR) button, the rst entry in the phone book appears. (Or “No Records” if ther e are no entries.) - OR - Y ou can access the Phone Book through user menu. 1. Make sure your phone is OFF (not in talk mode). . Press the MENU (SKL) button and use the 6 or 5 button to scroll to C ONT ACTS . 3. P[...]
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Page 31
31 Handset Speaker Phone Press the (speaker) button to activate or deactive the handset speaker . Key Lock To lock/unlock the handset k eypad press and hold the (#/P A USE/lock) button for seconds. NOTE: Incoming calls can still be r eceived and the alarm can be turned off by press any key. NOTE: Only (#/P A USE/lock) an d E ND CAL L button are[...]
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Page 32
3 Intercom Operation The intercom featur e allows you to have a conversation with another r egistered handset without tying up the telephone line, allowing you to still receiv e incoming calls. Handset to Handset Int ercom Call 1. Make sure the originating phone is OFF (not in talk mode). . Press the INT button and use the 6 or 5 button to sc[...]
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Page 33
33 Two-W ay Calling 1. During an external call, press the INT button to enter the intercom menu. . Use the 6 or 5 button to scroll to the desired handset y ou want to page. 3. Press the (l and lin e) or (speaker) button to connect . 4. The receiving handset is paged and emits a tone. 5. Press the (landline) or (Skype) or (speaker) or INT button [...]
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Page 34
34 8. When nished, press the END CALL button. Skype Conference Call 1. Press the ( Sk ype ) b utt on to enter the Sk ype contacts list . . Use the 6 or 5 button to scroll the contacts list and press the C ONFERENCE (SKL) button to select participants one by one. (Up to 4 Skype users can be chosen to join the conference at one time) NOTE: Pr e[...]
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Page 35
35 but each Skype log is unlimited. Browsing Call Logs From the CALL L OG menu; 1. Use the 6 or 5 button to select the desired CALL LOG . . Press the SELECT (SKL) button to enter the menu. NOTE: If ther e is no recor d in the Call Log, EMPTY will display and it will automatically return to the main menu. 3. Use the 6 or 5 button to select the de[...]
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Page 36
36 Deleting Individual Call Records For landline call recor ds a. Press the OPTIONS (SKL) button. b. Use the 6 or 5 button to select DELETE. c. Press the OK (SKL) button to conrm. For Skype call r ecords a. Press the OPTIONS (SKL) button. b. Press the DELETE (SKL) button to conrm. OR Press the BA CK (SKR) button to return to previous menu. De[...]
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Page 37
37 Searching From the CONT ACTS menu; 1. Use the 6 or 5 button to select SEAR CH. . Press the OK (SKL) button to enter the menu. 3. Scroll to entry or enter the rst letter of the name to quick search an entry. 4. Press the OK (SKL) button to select . 5. Press the DET AILS (SKL) button to edit the name and numbers, delete the entry or change t[...]
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38 Group From the CONT ACTS menu; 1. Use the 6 or 5 button to select GROUP . . Press the OK (SKL) button to enter the menu. 3. Use the 6 or 5 button to select desired group . 4. Press the OPTION (SKL) button to VIEW details of a group or EDIT NAME of group . 5. Use the 6 or 5 button to choose from VIEW or EDIT NAME . 6. Press the OK (SKL) button[...]
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Page 39
39 Check Memory From the CONT ACTS menu; 1. Use the 6 or 5 button to select CHECK MEMORY . . Press the OK (SKL) button to enter the menu to view the used memories and total memories. Emergency Call Y ou may store up to four 15-digit emer gency numbers. From the CONT ACTS menu; 1. Use the 6 or 5 button to select EMERGENCY CALL . . Press the OK[...]
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Page 40
40 Batter y Safety Pr ecautions • Do not burn, disassemble, mutilate, or puncture. Batteries of this type could r elease toxic materials which can cause injury. • To reduce the risk of r e or personal injury, use only the Nickel-metal Hydride battery listed in the User ’s Guide. • Keep batteries out of the reach of childr en. • Remove [...]
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Page 41
41 LCD Icon Guide Icon Icon Name Description Small Icon Signal Indicates that the handset is used within the operational range. Key lock Indicates that the keypad is locked. Line in use Indicates that the line is in use. Alarm Indicates that alarm is set . Ring Indicates that external ring volume is set to on. Battery Indicates the battery level. N[...]
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Page 42
4 T roubleshooting Guide For got Base PIN If you have for gotten your base PIN, use the following procedur e to reset the units. NOTE: ALL MEMORY AND SET TINGS WILL BE LOST . Disconnect line cord and A C power adaptor . Hold the P A GE button and reconnect A C power adaptor (in-use LED will be on). Release the P A GE button and press and hold fo[...]
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Page 43
43 No sound from handset • Adjust handset volume. • Check and adjust sound settings in Skype, under "Sound Devices". Y ou experience static, noise, or fading in and out • The handset may be out of range of the base. Move closer to the base. • Make sure base is not plugged into an outlet with another household appliance. If necessa[...]
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Page 44
44 Handset displays " HANDSET NEEDS REGISTRA TION " • Follow the programming in the telephone procedures to r e-register the handset to the base. • Press the SELECT button to begin handset registration. Follow instructions on Handset screen. Registration did not work • Charge the batteries for 16 hours. • Uplug and then plug in th[...]
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Page 45
45 Skype Ring Delay • When mak ing a Skype-IN call, the landline callers hears or more rings befor e the P C/Handset starts to ring. This is a network connection problem. Poor Sound Quality • Choppy, drop-outs, static, echo during Skype call is an indication of network connection problem. Music/Sound can be heard on the phone; or no sound c[...]
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Page 46
46 Causes of Poor Reception • Aluminum siding. • Foil back ing on insulation. • Heating ducts and other metal constr uction that can shield radio signals. • You’re too close to appliances such as micr owaves, stov es, televisions, entertainment centers, etc. • Atmospheric conditions, such as strong storms. • Base is installed in the b[...]
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Page 47
47 Ser vice If trouble is experienced with this equipment , for repair or w arranty information, please contact customer service at 1- 800-448-0329 . If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is r esolved. This product may be serviced only by the [...]
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Page 48
48 Limited Warranty What your warranty covers: • Defects in materials or workmanship. For how long after your purchase: • One year , from date of purchase. (The warranty period for rental units begins with the rst rental or 45 days from date of shipment to the rental rm, whichever comes rst .) What we will do: • Provide you with a ne[...]
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49 • Damage from misuse or neglect . • Products which have been modied or incorporated into other products. • Products purchased or serviced outside the USA . • Acts of nature, such as but not limited to lightning damage. Product Registration: • Please complete and mail the Product Registration Card packed with y our unit . It will mak[...]
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Page 50
50 Index A Accessory Information 46 Adding Contacts 37 Adjusting Earpiece and Ringer Volume 30 Advanced Intercom Featur es 3 Alarm 15 Answering a Call 8 Auto Answer 0 B Backlight 1 Base Layout 9 Base Settings 3 Base Station 10 Battery Safety Precautions 40 Battery Solutions 45 Before Y ou Begin 7 Browsing Call Logs 35 C Call Log 34 C[...]
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Page 51
51 K Key Lock 31 Key T ones 19 L Language 16 LCD Icon Guide 41 Licensing 3 Limited Warranty 48 Local Three-way Confer ence Call 33 M Making a Call 5 Menu Color 1 Message Waiting 18 Muting the Microphone and Ringer 30 P Paging the Handset 30 Parts Checklist 7 Power On/Off Operation 5 Programming the T elephone 14 R Receiving an Incoming Cal[...]
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Page 52
Model 8300 00014743 (Rev . 0 Dom E/S) 06-31 Printed in China Thomson Inc. 10330 North Meridian St . Indianapolis, IN 4690-104 © 006 Thomson Inc. Trademark(s) ® Registered Marca(s) Registrada(s)[...]