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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Revolabs FLX2, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
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Unfortunately, only a few customers devote their time to read an instruction of Revolabs FLX2. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Revolabs FLX2 should contain:
- informations concerning technical data of Revolabs FLX2
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Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Revolabs FLX2 alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Revolabs FLX2, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Revolabs service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Revolabs FLX2.
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Table of contents for the manual
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Page 1
REVOLABS FLX2 TM Wireless Confere nce System for analog phone l ines System Guide Models: 10 -FLX2- 200 -POTS 10 -FLX2- 02 0-POTS 10 - FLX2- 00 2-POTS 10 -FLX2-101-POTS[...]
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Page 2
2 © 2011 REVOLABS, INC. All rights r eserved. No part o f this document may be reproduced in any form or by any means without express written permission from Revolabs, Inc. Product specifications are subject to change without notice . Revolabs FLX2 Syste m Guide – Analog 10 - FLX 2SYSGUIDE- EN M ay 2011 (Rev 1.1 )[...]
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3 Introduction Congratulations on your purchase of the Revolabs FLX2 TM Wireless Conference Phone. This system utilizes state of the art technology providing high band-width audio and enabling clear, reliable, un-tethe red communications with your telephone, PC, mobile device, and video conferencing system. The Revolabs FLX2 Conferencing Phone allo[...]
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4 Contents Introduction ............................................................................................................................................ 3 Safety Warnings ..................................................................................................................................... 3 Contents ......................[...]
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5 Hom e .................................................................................................................................................................. 33 Call ....................................................................................................................................................................... 34 [...]
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6 General Informat ion The Revolabs FLX2 Conference Phone includes several components which, in the sum, make up the conferencing phone. The components are the Charge Base, Speaker, Microphones and Dialer (handset). In addition, the Base Station receives the wireless signals from those components and connects into your telephone network for confere[...]
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Page 7
7 Quick setup fo r Telephone Conferen ce Calls While all components delivered with the Revolabs FLX2 Conference Phone are partially charged, we recommend charging the Speaker, the Microphones, and th e Dialer for at least 8 hours or overnight before starting to use the system. Please note that the Revolab s FLX2 Conference Phone comes with two diff[...]
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Page 8
8 Making a call To make a conference call, take at least one of the Microphones out of the Charger Base, and take the Dialer out of the Charger Base . You can remove all Microphones and the Speaker if you wish, but this is not required. Use the Dialer to enter the number you want to call, including any leading digits your telephone connection might[...]
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9 Description The Revolabs FLX2 ™ Wireless Conference Phone is a unique marriage of innovative technology and ergonomic design, allowing for an unpa ralleled experience when making telephone calls, video conference calls, or using it with your Bluetooth enabled cell phone or computer to make speaker phone calls. Th e technology used allows the Mi[...]
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10 Installing FLX2 Components The Revolabs FLX2 TM System is comprised of several components that work together to provide you with a great wireless conferencing system. These components must be setup correctly for optimal performance of the system. FLX 2 Base Station The Base Station is the wireless receiver and sender of the audio stream from the[...]
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Page 11
11 FLX 2 Charger Base The FLX2 Charger Base, shown below, provides charging capabilities for all battery operated system components, in cluding the Dialer, the Speaker, and the Microphones, by allowing them to charge in one simple and organized location. The FLX2 Charger Base is not required while in a conference call, however it can maintain the c[...]
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Page 12
12 FLX Dialer The FLX Dialer equips the user with an intuitive and interactive tool for configuring and operating the FLX System . The Dialer is not only used to make and answer conference calls, but it is also used for configuring the system settings, answering a call using the handset, and monitoring the system components. The FLX Dialer, shown b[...]
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13 FLX Speaker The FLX Speaker, shown below, is a wireless active omnidirectional speaker that has been designed and optimized specifically for use with the FLX Conferencing System . The Speaker is equipped with a pairing button on the bottom and 4 LED indicators on the top to display the activity of the Speaker and the mute status of the system. T[...]
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14 FLX Micropho nes The FLX Microphones provide a sleek and unobtrusive form factor allowing for closer proximity to the participants and creating the best audio available to the far end. They are equipped with a button for pairing and muting, an LED indicator to display mute status and battery charge level , and an internal buzzer to warn if the M[...]
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Page 15
15 Initial Setup After unpacking the FLX2 Conferencing System, there are a few initial setup tasks that must be performed before a call can take place or any system configuration can be changed. Connecting System Cables The FLX2 Base Station and Charger Base each have a power supply that needs to be connected, as shown below. In addition, the Base [...]
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Page 16
16 Handset Mode Handset mode allows a telephone call to take place throug h the handset speaker and microphone located in the FLX Dialer. This allows a single u ser to make and receive a private call. It also provides the ability for the FLX2 System to act as a personal desk phone . The Microphones and Speaker are not used during a handset call. Th[...]
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17 Placing a Teleph one Call 1. From the home screen on the FLX Dialer enter the phone number to be called. 2. Once the number is entered completely, press the green ‘call’ button to initiate the phone call. 3. If any Microphones are out of the Charger Base and active, the call will default to ‘speaker mode’ and will be identified by the ri[...]
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Page 18
18 Ignoring an Inco ming Telepho ne Call 1. When the FLX2 System identifies an incoming call, it will play the ring tone through the FLX Speaker. 2. The FLX Dialer will display the caller ID inform ation for the incoming call. 3. A call can be ignored in one of two fashions. a. Press the Red ‘End Call ’ button on the FLX Dialer. b. Press the ?[...]
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Page 19
19 Active Call Man agement The FLX2 System has many call features that can be used when receiving or making phone calls. These features can be controlled via the FLX Dialer during the call. Caller ID 1. If the incoming caller is in the Contact List, Caller ID will display both name and number of the incoming contact. 2. If the incoming caller is no[...]
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Page 20
20 Placing a Call on Hold 1. Access Active Call Menu by pressing the ‘ E nter’ key during a call. Select menu item ‘Hold’. 2. To resume the call press the ‘Resume’ key. 3-Way Calling 1. Press the ‘ Enter ’ key and select ‘ Conference ’. 2. Create the second call by selecting Dialer, Contacts, or Recent. 3. Merge th e two calls b[...]
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21 Charging Co mponents during a Cal l Each system component will respond different ly whe n placed in or out of the charger during an active telephone call. The following is a description of what can be expected. Dialer When the Dialer is placed in to the Charger Base during a call in ‘speaker mode’, the call will not be affected and the Diale[...]
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Page 22
22 Managing the Device Reg istry The FLX2 Bluetooth interface has a device registry where it activates, stores and recalls 3 rd party Bluetooth devices being used by FLX2 for Bluetooth Calls. Device List 1. Go to the Menu Bluetooth. Select ‘Device Li st’. Adding a Device 1. Go to the Menu Bluetooth. Select ‘Discover y Mode’ to activ[...]
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Page 23
23 Viewing Device Details 1. Go to the Menu Bluetooth. Select ‘Device Li st’. 2. S elect desired device and press the ‘Enter’ key or the ‘Select’ key to view device details 3. Device Information screen is shown with device name, address, BT version, and date/time the device was first connected. Accepting Device Connection Request If[...]
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Page 24
24 Making a cal l via Blueto oth 1. With the Bluetooth con nection enabled, dial a number from the Bluetooth device. The call will be conducted using the FLX Speaker and Microphones. Answering a ca ll via Blueto oth 1. You can answer a Bluetooth call either directly from your FLX system only if at least one microphone is out of the charging bay, an[...]
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Page 25
25 FLX 2 System Configuration There are many features to the FLX2 System that can be modified and configured using the FLX Dialer. The following is a list of those features and their options. Menu Hierarch y Menu Navigation 1. The left, right, up and down navigation keys are used to highlight an icon and the Enter key is used to make a selection. 2[...]
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Page 26
26 Recent Calls The Recent Calls call log stores the contact information from calls placed or received, allowing the user to review recent calls, redial a recent call, or store a recent call in the system directory. Recent Call Log 1. Access recent call log by browsing: Menu Recent Calls 2. The recent call list is sorted chronologically with mo[...]
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Page 27
27 View Recent Call Information 1. Access the recent call log by browsing: Menu Recent Calls or pressing the green ‘C all ’ button while no call is in progress. 2. You can view a recent call one of two ways: a. In the recent call list, s elect the entry you want to view, and press the ‘ V iew’ key . This displays more information for th[...]
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Page 28
28 Delete Call History 1. Access the recent call log by browsing: Menu Recent Calls or pressing the green ‘Call’ button while no call is in progress. 2. In the Recent Call menu, press ‘ Enter ’ to open the Options Menu. 3. In the Options Menu select ‘Delete Redun dant’ to delete redundant call history information, or select ‘Delet[...]
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Page 29
29 Add a Contact 1. Browse to the Contacts menu: Menu Contacts. 2. Press the ‘New’ key to create a new contact. 3. Edit the name in alphanumeric mode. Pressing ‘Clear’ while editing the name will delete the character left of the cursor. Press ‘ Done ’ when finish ed editing the name. This will bring you to the number editing screen [...]
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Page 30
30 Search for Contact 1. Browse to the Contacts menu: Menu Contacts. 2. Use the keys (0-9) to apply a filter a. Once a key is pressed the title line will read ‟Contact( )‟ and display the characters being typed. b. The search string can be up to 5 characters long. c. In this mode the ‟ Clear ‟ key will delete the last character in the f[...]
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Page 31
31 Set Speed Dial 1. Browse to the Contacts menu: Menu Contacts, scroll to the desired contact, and selects the ‘View’ key to access the contact. 2. The contact view screen shows the current name and number . Pressing the ’ Edit ’ key will open the Edit Contact m enu . 3. In the Edit Contact menu sel ect ‘Set Speed Dial’ . 4. Scroll[...]
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Page 32
32 Ringer 1. Browse to the Ringer menu: Menu Audio Controls Ringer. 2. Choose ‘Ringer Volume’ in the Ringer Settings menu to adjust the Ringer Volume. 3. Press the up and down buttons to increase an d decrease the volume. 4. Choose ‘Ring Tone’ in the Ri nger Settings menu to select a ring tone. 5. Use the up and down buttons to sel [...]
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Page 33
33 Device Status 1. Browse to Device Status: Menu Device Status. 2. The Device Status screen shows status for the Microphones and the Speaker. System Informatio n The following is a list of FLX Dialer menus that allow the user to retrieve system information. System Info 1. Browse to System Info : Menu System Info. 2. About System shows the [...]
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Page 34
34 Call When selecting ‘Call’ in the menu, the Dialer will open the Dialer menu, allowing dialing a number. Setup Setup is divided in to a generic area of features that are not password protected and Advanced Setup, which requires a password. Display 1. Browse to the Display menu: Menu Setup Display. 2. T he Display me nu offers three o[...]
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Page 35
35 Advanced Setup The following is a list of advanced configuration settings that are pro tected by a 4 digit password for administrator access only. The default password is 7386 (revo). This password should be changed by the system administrator. Advanced Audio 1. Browse to Advanced Audio menu: Menu Setup Advanced Setup Advanced Audio.[...]
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Page 36
36 Setting System Nam e 1. Go to Menu Setup Advanced Setup Admin Settings Set System Name. 2. Change the current System Name to the new name, and press Enter. Reset Defaults 1. Go to Menu Setup Advanced Setup Admin Settings Reset Defaults. 2. Resetting defaults will revert back to fact ory defaults. Pairing of device[...]
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Page 37
37 Pairing All FLX2 wireless components are paired before the system is shipped, providing much of the system setup already completed. While pairing should not be r equired for the system to work, sometimes components can require pairing if a part is shipped separately. The following aree instructions on how to pair the wi reless components of the [...]
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Page 38
38 that the pairing failed. T he Dialer will display a ‘Pairing Timeout’ message. In that case the pairing procedure should be repeated. Microphone 1. To pair a Microphone, turn off the Microphone by holding the mute button until the LED turns red if it is not already turned off. 2. Ensure that the Base Station is plugged in a nd powered up. 3.[...]
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Page 39
39 Power On/Off the System Components During normal use and operation of the FLX2 System, there is no ne ed to turn off any part of the system. However, if the system is going to be stored with out the Charger Base powered on, then each component should be powered off until further use . Dialer On/Off To power off the FLX Dialer, hold down the red [...]
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Page 40
40 Troubleshooti ng Warning Message s Speaker/Microphone Link Lost If a FLX Microphone or FLX Speaker loses connection to the FLX2 Base Station, the LED indicator will begin flashing a sequence of r ed – yellow - green - yellow and start emitting a beeping notification. To reconnect the Microphone or Speaker move it back into range of the Base St[...]
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Page 41
41 2. The Base Station is powered up, but the Stat us LED indicates a fault by missing every fifth green double flash. Power down and power up the Base Station. All components should reconnect to the Base Station aft er a few seconds. If the fault in the Base Station continues (every fifth double flash is skipped) please contact Revolabs support. 3[...]
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42 LED Indicato rs Device LED In dicator Status Microphone in Charg er Base Steady Red Charging Steady Green Fully charged Off Microphone is powere d off: o Microphone is not seated properly o Charger tray is power ed off Microphone not in Charger Base Off Microphone is powere d off Single green flash ev ery second On, connected, battery cha rged, [...]
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43 Device LED In dicator Status “All Mic Mute” is ON , all micropho nes muted Flashing Yellow* – Red – Y ellow* – Green Searching for a connect ion to the Base Stat ion Alternating slow Red - Green flash Speaker is not paire d to a Base Station Off Speaker is powere d off: o Speaker is not seated properly o Charger tray is po wered off Sp[...]
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Page 44
44 Technical Speci fications Models The Revolabs FLX2 System is available with a variety of configurations to provide the best audio capture in the industry. The following is a list of the available models. All of these models work with analog telephone lines. 10 -FLX2- 200 -POTS FLX2 System w/ 2 Omni Microphones 10 -FLX2- 101 -POTS FLX2 System w/ [...]
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Page 45
45 Microphones Dimensions Mic rophones 94.2 x 24.6mm x 18.5mm (omnidirectional Microphone) Weight 28.6g (omnidi rectional Microphone) Bandwidth 80 -11,000 Hz fro m Microphone to Analog OUT. T his is reduced for telephone call s based on the bandwid th supported by the phone transpor t. Battery life (talk time) 8 hours Charge time 2 hours Base Stati[...]
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Page 46
46 Regulatory Inf ormation FCC Notice to Use rs Users are not pe rmitted to ma ke changes or m odify the equip ment in any way. Changes or modifications not expressly approved by Revol abs, Inc. could void the user‟s authority to operate the e quipment. This device compl ies with Part 15 of the FCC Rules. Operation is subject to the followi ng tw[...]
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47 Restricted use with certain medi cal dev ices Hearing Aids Some devices may interfere w ith some hearing ai ds. In the event o f such interference , you may want to consult w ith your hearin g aid manufacture r to discuss alte rnatives. Other Medical Devices If you use any othe r personal medical device, con sult the manu facturer of y our devic[...]
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48 E C Declaration of Conformity Manufacturer’s Nam e: Revolabs M anufacturer’s Addres s: 144 N orth Road, Suit e 3250 Sudbury, MA 01776 U.S.A. Model: Model Numbers Base 10 -FLXBASEEU- PO TS Charger Base 10 -FLXCHG EU - 01 Speaker 10 -FLXSP EA KEREU- 01 Microphone Omni 10 -FLXMIC EU - OM Microphone Directional 10 -FLXMIC EU - DR Microphone lape[...]
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49 ACTA Part 68 information This equipment compl ies with Part 68 o f the FCC rules and the require ments adopted by the ACTA. On the base o f this equipment is a lab el that contains, a mong other information, a p roduct id entifier in the format US:A AAEQ##TXXX X. If requested, this number must be p rovided to the telephone company . This[...]
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50 Warranty Limited Warranty Revolabs warrants to the end user (“Customer”) that this product will be free from significant defects in workmanship and materials, under normal use and service, for one year from the date of purchase from Revolabs or its authorized reseller. Revolabs‟s sole obligation under this express warranty shall be, at Rev[...]
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Page 51
51 Disclaimer Some countries, st ates, or provinces d o not allow the exclusion or lim itation of im plied warranties or the limitation of incide ntal or c onsequential damages for c ertain products supplied to consum ers, or the limitation of liabilit y for personal injury, so the above lim itations and exc lusions m ay be limited in their app lic[...]