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A good user manual
The rules should oblige the seller to give the purchaser an operating instrucion of Ricoh GLOBALSCAN IS100E, along with an item. The lack of an instruction or false information given to customer shall constitute grounds to apply for a complaint because of nonconformity of goods with the contract. In accordance with the law, a customer can receive an instruction in non-paper form; lately graphic and electronic forms of the manuals, as well as instructional videos have been majorly used. A necessary precondition for this is the unmistakable, legible character of an instruction.
What is an instruction?
The term originates from the Latin word „instructio”, which means organizing. Therefore, in an instruction of Ricoh GLOBALSCAN IS100E one could find a process description. An instruction's purpose is to teach, to ease the start-up and an item's use or performance of certain activities. An instruction is a compilation of information about an item/a service, it is a clue.
Unfortunately, only a few customers devote their time to read an instruction of Ricoh GLOBALSCAN IS100E. A good user manual introduces us to a number of additional functionalities of the purchased item, and also helps us to avoid the formation of most of the defects.
What should a perfect user manual contain?
First and foremost, an user manual of Ricoh GLOBALSCAN IS100E should contain:
- informations concerning technical data of Ricoh GLOBALSCAN IS100E
- name of the manufacturer and a year of construction of the Ricoh GLOBALSCAN IS100E item
- rules of operation, control and maintenance of the Ricoh GLOBALSCAN IS100E item
- safety signs and mark certificates which confirm compatibility with appropriate standards
Why don't we read the manuals?
Usually it results from the lack of time and certainty about functionalities of purchased items. Unfortunately, networking and start-up of Ricoh GLOBALSCAN IS100E alone are not enough. An instruction contains a number of clues concerning respective functionalities, safety rules, maintenance methods (what means should be used), eventual defects of Ricoh GLOBALSCAN IS100E, and methods of problem resolution. Eventually, when one still can't find the answer to his problems, he will be directed to the Ricoh service. Lately animated manuals and instructional videos are quite popular among customers. These kinds of user manuals are effective; they assure that a customer will familiarize himself with the whole material, and won't skip complicated, technical information of Ricoh GLOBALSCAN IS100E.
Why one should read the manuals?
It is mostly in the manuals where we will find the details concerning construction and possibility of the Ricoh GLOBALSCAN IS100E item, and its use of respective accessory, as well as information concerning all the functions and facilities.
After a successful purchase of an item one should find a moment and get to know with every part of an instruction. Currently the manuals are carefully prearranged and translated, so they could be fully understood by its users. The manuals will serve as an informational aid.
Table of contents for the manual
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Page 1
Ricoh Printer Marke ting Group IMAGE SCANNER IS100e Operating Instructions[...]
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Page 2
IM A GE SC A NNER IS100e Operating Instruct ions Ricoh Printer Marke ting Group 2 Copyright 2 003 by Ric oh Corpor ation. All Rights R eserved. No part of this publicat ion m ay be repr oduced, tr ansm itted, transcr ibed, stored in a retrie val s y stem , or translat ed into any lan guage or c omputer language, in an y form or by an y means , [...]
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Page 3
IM A GE SC A NNER IS100e Operating Instruct ions Ricoh Printer Marke ting Group 3 Contents I I n n t t r r o o d d u u c c t t i i o o n n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]
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Page 4
IM A GE SC A NNER IS100e Operating Instruct ions Ricoh Printer Marke ting Group 4 A A b b o o u u t t G G l l o o b b a a l l S S c c a a n n T T M M GlobalSc an enabl es select n etwork pr inters, with connected IM AGE SC ANNER IS10 0e, to qui ckly scan docume nts to e- mail or t o a folder. This power ful, yet easy -to-use, p aper docu ment ca pt[...]
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Page 5
IM A G E SCANNER IS100e Operating Instruct ions Ricoh Printer Marke ting Group 5 H H o o w w t t o o C C o o n n f f i i g g u u r r e e To configur e the IMAGE SC ANNER IS 100e to w ork with GlobalSc an, proceed as follow… 1. Press Menu key on IS 100e contr ol panel. Display reads… 2. Press ↓ key u nt il A dministrator is highlig hted. Displ[...]
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Page 6
IM A G E SCANNER IS100e Operating Instruct ions Ricoh Printer Marke ting Group 6 4. ...Type Login . 5. Press Enter . Display reads, for exampl e… 6. Type Pass w ord . Display reads, for exampl e… 7. Press Enter key. Display reads, for exampl e… 8. Press ↓ key u nt il Logon GlobalScan is highli ghted. Display reads… 2. A d min . E-m ail Ad[...]
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Page 7
IM A G E SCANNER IS100e Operating Instruct ions Ricoh Printer Marke ting Group 7 9. Press Enter key. Display reads, for exampl e… 10. Press → key. Display reads… 11. To ggle Enable GlobalScan ( Yes / No ) using Y - or + Z keys on IS100e control panel. 12. Press Enter key, th en ↓ and → key s. 14. Enter/edit G l obalScan Server IP Address [...]
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Page 8
IM A G E SCANNER IS100e Operating Instruct ions Ricoh Printer Marke ting Group 8 Display reads… 20. Press ↓ key u nt il 12. Exit is hi ghlighted. 21. Press Enter key. 22. Press OK key on IS100e co ntrol panel. Configuration is complete! Choose eit her Scan- to-Email or Sc an-to-Folder f unctio ns. Instructions to f ollow… 5. Logon Filing Serv[...]
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Page 9
IM A G E SCANNER IS100e Operating Instruct ions Ricoh Printer Marke ting Group 9 S S c c a a n n - - t t o o - - E E m m a a i i l l To send a document to one or mor e e-mail addr esses, follow the steps outl ined below . Note : Unless otherw ise noted, all data entry is vi a the IS100e’ s attac hed key board. To correct data entere d int[...]
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Page 10
IM A G E SCANNER IS100e Operating Instruct ions Ricoh Printer Marke ting Group 10 .Display reads, for ex ample… 6. Type Pass w ord . 7. Press Enter key. 8. Press ↓ , then → key. Display reads, for exampl e… 9. Type Domain . Display reads, for exampl e… 10. Press Enter ke y. 11. Press # key on IS100 e’s control pan el. Display reads… P[...]
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Page 11
IM A G E SCANNER IS100e Operating Instruct ions Ricoh Printer Marke ting Group 11 Note : If display reads: “Login Fai led. Please try agai n,” confirm th at y ou have the corr ect User Na me, Password an d Domai n. Repeat steps 2 thr ough 11. 12. Press # key on IS 100e control pa nel. Display reads… 13. Press Address Book / Folders key on IS1[...]
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Page 12
IM A G E SCANNER IS100e Operating Instruct ions Ricoh Printer Marke ting Group 12 17. Press # key on IS 100e control pa nel. Display reads, for exampl e… 18. Press ↑ or ↓ key to hi ghlight the desir ed e- mail address . Display reads, for ex ample… Selecting Another Page within Address Bo ok… If the sear ch screen co ntains more than 6 ad[...]
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Page 13
IM A G E SCANNER IS100e Operating Instruct ions Ricoh Printer Marke ting Group 13 19. Press Enter ke y. Note : Just one e- mail addr ess can be selected at a time. 20. Press # key on IS 100e contr ol pan el. Display reads, for exampl e… 21. Type Subject . 22. Press Enter ke y. Display reads, for exampl e… 23. In the “ To ” fiel d, type t he[...]
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Page 14
IM A G E SCANNER IS100e Operating Instruct ions Ricoh Printer Marke ting Group 14 26. Press ↓ ke y. Display reads, for exampl e… 27. Type BCC (bli nd carbon copy ) address(s), if d esired. 28. Press ↓ key. 29. Type MEMO line, if desired. Note : To type mul tiple l ines, press the Enter to adv ance cursor ( maxi mum lines:18, m a x imum char a[...]
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Page 15
IM A G E SCANNER IS100e Operating Instruct ions Ricoh Printer Marke ting Group 15 31. Press Black&White or Full Color STA RT button on I S100e control panel to initiate sc anning/tra n s mission. Display reads, for exampl e… Note : If display reads: “Failed to send File v ia HTTP . Error Code : xxxxx . Press any key to conti nue,” try aga[...]
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Page 16
IM A G E SCANNER IS100e Operating Instruct ions Ricoh Printer Marke ting Group 16 S S c c a a n n - - t t o o - - F F o o l l d d e e r r To send a doc ument to a sp ecific fold er on th e netw ork, please fol low the steps outlin ed below…. 1. Press Filing key on IS100e control panel. Display reads… 2. Press ↓ , then → key. Display reads?[...]
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Page 17
IM A G E SCANNER IS100e Operating Instruct ions Ricoh Printer Marke ting Group 17 6. Press ↓ , then → key. Display reads, for exampl e… 7. Type Domain . Display reads, for exampl e… 8. Press # key on IS100e control panel or keyboar d. Display reads… 9. Press # key on IS100e control panel or key board. Press Ne xt < # > to Sca n to F[...]
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Page 18
IM A G E SCANNER IS100e Operating Instruct ions Ricoh Printer Marke ting Group 18 Display reads… How to Selecting Another Folder… In the abov e example, the folder named “test” is display ed. To select ano ther folder, procee d as follo ws… a. Press Enter to highlight cur rent fold er, e.g., te st. b. Press ↓ or ↑ to scrol l throug h [...]
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Page 19
IM A G E SCANNER IS100e Operating Instruct ions Ricoh Printer Marke ting Group 19 11. Place docu ment fa ce up on IS100e’ s ADF or f ace down on platen g lass. Note : The IS100e sc ans letter-, l egal-, hal f -le tter, and A4-siz e paper. The default p aper size i s LT (lett er-siz e). To select anoth e r pa per siz e… a. Press “ Filing ” k[...]
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Page 20
IM A G E SCANNER IS100e Operating Instruct ions Ricoh Printer Marke ting Group 20 S S p p e e c c i i f f i i c c a a t t i i o o n n s s Ty pe CCD Flatbed sc anner with ADF Mem or y 2MB Flash ROM, 8M B DRAM Resolution Copy Mode: 300 dpi, 60 0 dpi Scanning Mode: 150 dpi, 30 0 dpi Bit Depth 24 bits/p ixel Scanning Spe ed Copy Mode: 9 ipm Black &[...]
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Page 21
IM A G E SCANNER IS100e Operating Instruct ions Ricoh Printer Marke ting Group 21 Ricoh Cor poration, Fi ve Dedri ck Place, W est C aldwell , NJ 07006 Phone (97 3) 882-2000 y www .ricoh-usa.com 8/03 Rev . 1[...]